The best restaurants serving Italian food in England

I am a local and have come a large number of times over the years and always been disappointed. Especially with the service. (At my adult daughter’s birthday dinner in July the waitress literally threw down her birthday pudding as she strode by without a word!) Last weak 3 of us came for a full lunch which was ok ish but horribly overpriced. the hostess at the entrance to the restaurant was rude beyond belief . As we stood at the desk waiting to be seated she carried on preparing a table in the empty bay nearby and spoke from there . Her words were “yes” . We said we woul like a table outside and were greeted by silence. She eventually came to the desk and asked us “is there one free” in an incredibly arrogant way. Her job to find out not ours. The conversation continued in the same vein. It’s hard to get over how rude she was. Undeterred I came to the cafe today and bought a roast beef roll and a tiny americano. £12.50!!!!! The beef was full of fat and sinews. I tried to chew it but impossible and had to remove from my mouth. Totally inedible. I ended up just eating the tomato and roll. If this place was not on the river no one would ever come here. It’s a disgrace. Never again.

Staff were friendly, the juice was nice, the Honey cake was disappointing and bland. Just tasted like a sugary soft cream sponge cake. If you've ever had good 'Russian' honey cake, you'll know how delicious it can be, don't come here for it.

Went with two young grandchildren having booked to take advantage of kids eat free. Shown to our table and all seemed well. The restaurant was filling up and reasonably busy for a Wednesday lunchtime but it took an age to get menus and then longer to order our meal. The food came relatively quickly and to be fair was very nice. Having eaten our main course we wanted to order a dessert and the waiter did not come to us. Had to Go and find him and it still took a ridiculous amount of time for the order to be taken. Again the food was ok but you can’t mess up ice cream. Having said that ours were vanilla ice cream with a splodge of whipped cream and three tinned strawberries. I spoke to the waiter, the only one showing people to tables, getting drinks, taking orders serving meals and clearing away. He stated that he was on his own due to staff sickness. However Prezzo, if you are going to offer free kids meals you must understand that kids are not patient when it comes to waiting for food so you need to plan better. This is the second time we have been here and the second time staff shortages have ruined the experience. We were in there two hours for a two course meal.

A gem of a restaurant just a stones throw from Paddington station. Welcoming, friendly and attentive staff with great food and coffee to boot.

The BEST Italian in South Yorkshire. Having visited their Sister restaurant ’Roccos’ in Tickhill, I had to try Ziniz. The staff are brilliant, decor lovely, and the food is some of the best I’ve had. Can’t wait to be back

Came in today for lunch with family I had a pizza which was like cardboard fries were cold. My daughter had the ribs with an non existence sauce not good won't be returning 😒

AWFUL EXPERIENCE !! Disgusting food. Terrible service. Will not be returning. Put me off for life. Arrived and took 20 minutes before offered drinks which then took about 30 minutes to come. Ordered mozzarella sticks but no cheese was visible inside. When food finally arrived after an hour of waiting even though the restaurant was not busy, we were shocked. The food was cold , the bacon was raw , the pizza base was not cooked thoroughly and the cheese looked out of date. We were put in an awful seat even though the rest of the restaurant was available. Smell of fish surrounded us. Unwelcoming staff. Worst meal of my life. Paid £50 for an appalling meal. I have enjoyed Frankie’s and Benny’s before but this experience of poor food and service will stop me from ever going again.

The food was delicious, showcasing the rich flavours. The staff were friendly and welcoming, making the experience even more enjoyable. Highly recommended!

Visited Prezzo as a last minute meal. Visited during the week so it wasn’t too busy and was able to get seated straight away. Service was good and orders were taken promptly. We went for Calamari starter and I chose the Calzone for main. The calamari was cooked just right and was served with a lovely Garlic Aioli. Calzone was cooked just right but was a little on the cold side. The tomato sauce was nice but wasn’t enough compared to the size of the calzone.

We booked the `Lygon in the hope that it would be an amazing Christmas lunch. How wrong were we. The champagne reception, never happened, as we were just shown to our table. We did get offered complimentary house red and white, but we're not offered...

It's Prezzo but in a very nice building. If you've eaten at a Prezzo previously, you'll know exactly what to expect - this one is no different.

Mi esposa y yo hemos estado en algunos restaurantes Prezzo en todo el país, incluyendo el de Peterborough. Hoy ( 29 / 10 / 24 ) mi esposa reservó una mesa para nosotros y dos nietos pequeños. Llegué para registrarme delante de los demás, se me mostró a una mesa y se le dieron los menús, así como se le preguntó sobre las alergias alimentarias. A la camarera se le habló de una alergia a los lácteos y a los frutos secos de los nietos, pero nada más se acercó. Cuando estábamos todos sentados, se tomó una orden de bebidas que tardó una eternidad en llegar. Mi esposa preguntó sobre lo que estaba disponible para alguien con alergias alimentarias y esta camarera no pudo responder. Otra camarera se acercó a la mesa y nos dirigieron al código QR del menú que trataba de explicar lo que se podía comer. La elección no fue muy inspiradora, particularmente para un niño de 6 años. Eventualmente hicimos nuestros pedidos que incluían entrantes y tuberías. Los titulares llegaron por los nietos, los nuestros un poco más tarde. Pasaron unos 15 minutos después de terminar los arrancadores antes de que se retiraran las placas. Planteé el problema del mal servicio a una camarera especialmente porque ahora estábamos teniendo una larga espera para el plato principal, solo para que nos dijeran que había problemas de personal y solo 3 personas en la cocina. Respondí con: ‘Estoy a punto de salir’, lo que no fue respondido. La red finalmente llegó y era bastante mediocre en sabor. Sin entrar en detalles, el servicio (estuvimos en el restaurante durante la mayor parte de 2 horas para el almuerzo! ) la calidad de la comida estaba bien. Mi esposa y yo no volveremos a este Prezzo en el corto plazo.

Disappointed. Ordered shrimp spaghetti and the seafood was clearly frozen prawns. £17.95 cat too much for a few prawns and loads of cheap spaghetti. Also lacked garlic. The sticky toffee pudding was very nice, however.

We arrived at around 2 ish on 6th April 2023. Our first impression was that they were closed it was very dark and quiet. We did some some other people sitting at tables so we waited by the sign that said "Please wait here to be seated"... And we waited, and we waited, and we waited... At last, a staff member came into view from behind the bar. He then diligently avoided eye contact and proceeded to completely ignore us. He disappeared back into the kitchen. That's OK I thought, he's probably telling somebody that there are customers waiting to be seated. The same staff member made another brief appearance behind the bar and once again ignored us. Game over, we left and went on to have a fantastic meal at a restaurant called "Bill's" just around the corner. Rule 1, page 1: Even if you're busy, do not ignore customers ever! "Apologies for the delay folks, somebody will be with you very shortly" is all he needed to say in order for you to keep a customer and avoid a scathing review. What you have done is loose me as a customer, not just in Chichester, but nationwide, forever. Which is a shame because I really like your food.

Over an hour to deliver. Phoned the shop after 45 minutes,was told 10 minutes. Half an hour later, was told another 10 minutes.. The pizza arrived cold, greasy, lacking toppings and base sauce. The shop doesn't care and nor do the helpline. Don't waste your time, effort or money. Never again