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Outdoor
The best restaurants serving Italian food in England
7.169 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1106 Opinions in 1 websites
Wasn't expecting much and it really didn't deliver even that. We only went because we had a red letter days voucher as a Christmas present, this was for a boat trip that was cancelled so had to pay £6 extra for a Prezzo experience. Don't bother, this place is expensive for what it is which is basically a low rent Italian restaurant that has ideas above it's station. Food was very bland not a lot of taste and once you told them you were on a voucher you were then treated like a second class citizen. Not the best experience and won't be returning
1087 Opinions in 1 websites
We tried the bottomless brunch & it was disappointing compared to all other experiences at Gusto. Some of the food menu options weren’t available & no alternatives were offered the servers attitude, was very much “computer says no!” Not smiley or cheery at all. We arrived at 3 & by 3:34 we’d had 1 glass of Prosecco! I’ll go back to Gusto again, but definitely not for the bottomless option, they sap all the fun out of it.
1063 Opinions in 1 websites
Friendly staff, ordered a few meals others were nice but ordered the 8oz fillet steak and a good decent chunk of it was inedible, steak knife wouldn't cut through it, asked for a sharper knife, they said was a steak knife amd didn't have any sharper, the chips had black chunks in them too, they did offer another but as we were the first to go in we did unfortunately recieve ours very last after everyone else onece the resturant was full. So as we waited a while we didn't want to wait anymore, didn't bother ordering deserts for any of us won't be returning I've had better green king rump steak. Unfortunately didnt take a picture of the steak before but for what was lost on the steak to what we recieved it was a fair size that was inedible 16/07/2024
1038 Opinions in 2 websites
My partner checked that there was no cheese in the sauce on her meal, which the manager couldn’t answer. She therefore asked to have no sauce but to have mayonnaise on the side instead. When the bill arrived, she had been charged £1 extra. Unimpressed with their attitude.
1010 Opinions in 4 websites
I was really looking forward to reviewing this place as it looked very good with a nice menu however I cannot as my wife and I left after 15 minutes as all that happened in that time is we were given menus and told what was not available.Two tables that were seated after us received menus, ordered drinks and then ordered their food. We were ignored completely for some reason and so we left and had lunch at Gordon Ramsey’s Burgers in Harrods which is literally across the street.The manager saw us leaving but made no attempt to find out why which made the whole experience even more disappointing.I will never go there again.
993 Opinions in 4 websites
We don't visit Loughborough ; a real taste often but, when lunching, it is hard to find a better venue in the town. Service is friendly and timely whilst the change of menu allowing for us to have "2 pizzas in one" is a delight. Spicey on one side and veggies on the other coupled with a generous mixed salad were nicely cooked on the Romana base which we prefer to a thick dough. With a good covering of ingredients these pizzas were filling, hot and tasty. Congrats to the chef and to Ellie our waitress.
963 Opinions in 4 websites
For the first time in my adult paying life, I did not tip at a restaurant. The evening was a shambles and most of it was within their control. We had a 6pm reservation and arrived at 5:45 to queues outside the door. We quickly established that everyone in the queue also had reservations so we joined and waited. Others joined the queue behind and within minutes there was as many people behind us as there were in front. At around 6:10 we’re now at the front of the queue and only then were we told that there had been an error with the booking system which had caused too many bookings. This was clearly not of their own doing but they could have managed the queue by explaining to us earlier so we knew there were delays. As polite as she was trying to be, the lady booking us in was clearly out of her depth, she didn’t acknowledge anyone until they were at the front of the queue and considering all that was going on, she was also delivering drinks to tables whilst servers were just standing around. She seated us around 6:20 and said that our first drinks were complimentary due to the wait which was a very nice gesture, however she didn’t seem to inform our server who had no idea so we had to tell them. We then placed our order, we had a ‘perk’ from their app which was a free garlic bread so we asked if we could apply this to our order and for it to come out with the starters. Our drinks arrived, and we asked for a jug of water for the table, then our starters arrived but no garlic bread. We had no check back on the starters so we had no chance to ask about this but didn’t want our starters to go cold so carried on. Our empty starter plates were still on the table when our mains arrived. Still no garlic bread and still no water. At this point we were asked if we needed anything else so we were able to ask about our water and our garlic bread (to be honest at this point it was just out of curiosity), we were told it was coming. This was the only time during our whole meal we had any check in. The food was nice, the garlic bread arrived half way through our mains as did the water and we carried on and ate and drank. Two out of the three of us had finished whilst the third member of our party was still eating their food, but the empty plates were cleared… this to be honest was what pissed me off. The booking errors were not their fault but they could have managed the situation better, the poor service was mildly frustrating but clearing a table whilst someone is still eating is just an absolute no, it’s so rude and that was the point I knew I was not tipping. Anyway, not to ruin an evening, we decided to have a dessert but rather than being asked if we wanted dessert, we had our bill bought over (we hadn’t asked for it!). We politely advised we would like to order dessert and was then given the menu. Dessert ordered, delivered and eaten… they were very nice, we now asked for our bill. Throughout the evening we had different servers delivering to us so no consistency and the lady from the start of the evening was nowhere to be seen and you guessed it, our bill included full price for the ‘complimentary’ drinks and the ‘perk’ garlic bread. Once again we had to explain that the drinks were offered free as an apology and the garlic bread was a perk from the app. Our bill was adjusted and we paid and as we were leaving noticed that we had still been charged for the garlic bread. We had given up at this point and just left. I have no problem paying full price for our meal, that was always the intention when going out but being offered something complimentary and then having to repeatedly remind them of this was uncomfortable. The errors at the starts of the evening was out of their control but everything else was very much in their control and they failed. As I looked round, there were multiple tables complaining about something so I know we were not the only ones having a poor experience. I like Zizzi’s, but I can guarantee I will never spend my money there again.
963 Opinions in 1 websites
Went to martinos seaburn with my family and the owners we obviously in walking around dressed like scruffs and pulling the staff aside every 2 minutes! Staff were doing a great job but the owners made us and other feel uncomfortable the way they were going on. Put us right off and will never be back. Food was spot on just owners thinking they are big time dressed like drug dealers
958 Opinions in 1 websites
Had matinee tickets booked at the Apollo Theatre so stopped at Bella Italia for pre-theatre lunch. We had no booking but were promptly shown to a table. I am a coeliac and the menu catered very well for a gluten free diet. The food was excellent as was the service. We would not hesitate to come back here pre or post theatre.