The best restaurants serving Italian food in North East

Used to order at least once a week as loved the food but the last 3/4 times we’ve tried to order we have rang none stop for over half an hour but call fails and comes up “caller busy” as if phone has been taken of the hook. At first we just put it down to them being busy as it often took a while to get through but became ridiculous after a few times. Tried to order tonight and started ringing at 8:05 and rang over 200 times and didn’t manage to get through before they shut. When I messaged last week to ask if they were having issues with their phone they never even bothered to reply. Such a shame as like I say we love the food but don’t think we will bother trying anymore, how they make money to stay open or surprising when they can’t even answer the phone.

the chicken tikka kebab was gorgeous large pieces of fresh chargrilled chicken moist and tasty also oh had hawaian pizza also delicious fast delivery too .

Loves the food here, everything tasted amazing and everyone is super nice and helpful, especially Roberto who made our experience even better 🫶🏼

Waited 1 hour 40 minutes for delivery and the shop never bothered to call to let us know it would be that late. Just eat said 1 hour but it was way longer than that. The shop in the long run will just loose money as people won’t re order. They obviously either need more staff or to be better at updating just eat delivery times. It was a pay weekend they got my money but they didn’t even offer a partial refund for it being so late so In the end they got my money but lost me as a customer. Plus the pizza had pepperoni on it when it wasn’t supposed to. If I order from dominos or Balti masters it takes like 30 minutes cause they obviously have more drivers working.

pizza is unreal and it’s great that you get chips along with every pizza you buy! one of the best places for a takeaway for sure.

13.70 delivered parmo. Was given no salad, there was about 10 chips. The parmo itself had hardley no chicken in and was dry and burnt , pretty much just ate cheese and batter .never ever again .wasted my money

Without doubt the worst service I have ever encountered in a restaurant. Condescending attitude and the server watched over the table like a owl as we were the only people in (not surprising). Had the worst garlic mushroom starter ever encountered followed by a a pasta which was like hunt the chicken. All of the meals were poor with little meat and lots of sauce. When we complained we were told that a breast of chicken was used per two meals - no chance. Would never return.

Frozen fish, greasy batter and it did not get any better with the rest of the food ordered. Will not be back. Sevice was slow.

I ordered the Chicken Teriyaki for myself, And on its arrival could not believe how bad quality the meat was, full of grissle and fat, This is without doubt the worst thing that has been put in front of me ever. My Partner ordered a chicken wrap and this was no better, with oil coming from the wrap when she squeezed it ! when waitress came over she asked if everything was alright ? I said no, I dont like the look of the meat, She then took the plate away, Saying she would speak to the Chef, She then came back, and said the Chef would recook it with Chicken Breast, I Politely declined and asked for the bill, I certainly wont be going back.

Ordered a meal deal online was fast delivery friendly driver and yummy food, arrived hot, would recommend 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

The food was good lovely typical Italian food The staff were friendly , the young Italian waitress very nice But it was very slow and they weren't full But the upstairs room was freezing not good when you are eating . We did mention this and the waitress went to a cupboard to up the heating ..we weren't the only people complaining one lady told us she was keeping her coat on . This made us want to leave early so we missed desert and coffee ..not good Also we had 2 elderly people with us and the stairs to up stairs were steep and had to clime...book downstairs if you have any mobility problems

First and last time I’ll be ordering food from this place, awful food

Very tasty food, chefs special pizza’s are a must. Would highly recommend, very reasonably priced as well. Cheers 👍🏻

He own another shop running a business that’s closed but still takes order

Ordered our food online which was quick and easy. Food was delivered quickly and was hot. The parmo was to die for, chips crisp and golden, garlic sauce was creamy and gorgeous. We thoroughly enjoyed and recommend this place. Open late. Great customer service on phone and delivery.