Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 1240 in 1489 in County Durham
Nº 61 of 68 Italian in County Durham
Opinions
The food was good lovely typical Italian food The staff were friendly , the young Italian waitress very nice But it was very slow and they weren't full But the upstairs room was freezing not good when you are eating . We did mention this and the waitress went to a cupboard to up the heating ..we weren't the only people complaining one lady told us she was keeping her coat on . This made us want to leave early so we missed desert and coffee ..not good Also we had 2 elderly people with us and the stairs to up stairs were steep and had to clime...book downstairs if you have any mobility problems
Pollyf1 . 2017-11-12
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Muy buena comida y una buena relación calidad-precio en un entorno agradable. Visitamos en vísperas de Año Nuevo y el lugar estaba muy lleno, pero no hubo retrasos en situar nuestro pedido o ser servido. El personal era de vestimenta elegante que añade diversión y todo el mundo estaba de buen humor.
Angela060 . 2013-01-02
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Thank you italian farmhouse managers and staff. What an outstanding service I have had. I hired italian farmhouse for my daughters birthday and from start to finish the service I received was amazing. I was unsure of what I wanted and kept swapping and changing my mind not once was I made to feel this was an issue,I just in the end decided I wanted something basic and simple like sausage rolls, wedges, sandwiches. I got this with the fun element for kids making their own pizza! They loved it and went down a treat! I have a niece who I didnt inform had a nut allergy ( my bad ) they were prepared to clean all surfaces allow us to check ingredients and make something for her but understandably said whilst they would do their best they couldn't guarantee so we declined and they allowed us to order in a pizza, this obviously is someones business but I feel to do this they want more than just money they want to give and make customers feel valued and welcome I was so impressed. Staff constantly checked everything was ok, constantly asked if anything else was needed they were prompt in bringing out food and keeping the area clean and tidy, nothing at all seemed to be a bother to them. I also had a courtesy call making sure all had went ok as I'd changed my mind that many times. Thank you so much italian farmhouse for an amazing memory for my little girl. We will most definitely be becoming regulars!