Delivery
Pickup
Outdoor
The best restaurants serving Default food in Grove Swale South East
13 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

3 Opinions in 1 websites
Ordered pizza tonight, and was wondering where my pizza was after 40minutes. I thought they must be busy. They called to ask me where I was! I’d ordered collection rather than delivery, my mistake completely. The kind gentleman on the phone confirmed my address and delivered my pizza. Top pizza, top service. Thank you so much.

886 Opinions in 1 websites
Have used Marino's for years now but sadly, it seems to be going downhill rapid! Ordered 2 med cod and 1 large chips. Both the cod and the chips were not only overcooked and dried out but also the chips! The cod seemed like it wasn't fresh and they were trying to use it up as both portions of cod seemed to be two small pieces put together to make one medium cod! We had a couple of bites and the rest went in the bin! Chips were no better. Cold and dried out! Very disappointing. Marino's must do better!!

6362 Opinions in 3 websites
terrible service... waited for the order for 43 minutes, and when I went to ask where my order was, no one could answer, finally they gave it to me and what happened? the fries were burnt and cold, the double cheeseburgers were cold and not tasty at all, I don't understand, does no one monitor the quality here? I'm just in shock, this is horror cubed! There are no words to describe my emotions, just an offensive place! They refused to replace the fries, I had to order another one and pay for it because the manager said that we do not change them and you need to pay for a new one! just a circus

657 Opinions in 1 websites
Disappointing Early Departure at Premier Inn Sittingbourne My recent overnight stay at the Premier Inn Sittingbourne in early May was unfortunately marred by an unwelcome eagerness to usher guests out. While the room itself was a good size and clean, the overall experience felt rushed and intrusive. I had opted to pay an additional £15 for an earlier check-in, allowing me into the room an hour and a half before the standard time. This seemed to imply a degree of flexibility, yet the following morning told a different story. Despite check-out being at a reasonable midday, I was disturbed twice by housekeeping staff knocking loudly on my door in the early morning. The second instance was particularly disruptive, as they let themselves into the room without waiting for a response. This aggressive approach to turning over rooms so far in advance of the official check-out time created a feeling of being pushed out. It was a far from relaxing experience and left me feeling like the hotel was more concerned with efficiency than guest comfort. For a hotel stay, particularly one where an early check-in was paid for, this kind of pressure to depart is simply unacceptable.

131 Opinions in 1 websites
I can honestly say this was the worst experience I have ever had in terms of food and customer service. I attended on a Thursday evening in December with work colleagues for our Christmas party. We paid £40 a head so although I recognise the food limitations of large parties, I expected a certain standard for this price. Firstly the food. Starters were luke warm. You could stand a spoon up in my oily soup. Turkey was full of gristle. Cheesecake was a strange texture and inedible. Worse than that though, a vegetarian in our group was told then had run out of her pre ordered option. As an alternative she was given a plate of potatoes and carrots. They had no vegetarian gravy. Someone else in the group was a vegan and despite asking for options in advance, was not given a reply. What she was given on the night was really poor. We faked to speak to the manager. He declined initially. Eventually he agreed to talk to us but wouldn’t come to the table to see the problem. He names his event manager and blamed it on her. She wasn’t there to defend herself. He then blamed an agency chef. When my colleague said the experience did not make us want to stay and spend even more money to which he replied ‘bye then. You lot just want free drinks’. So rude. We stayed as there was nowhere else nearby to go. About 20 minutes from the end the waiting staff appeared with a few bottles of cheap wine. The waiting staff I have to say were polite and apologetic. I felt really sorry for them as their manager did nothing to support them. I will never set foot in that place again. It was so poor I was almost speechless. Worst food and customer service I have e we had. It was like fawlty towers.

790 Opinions in 1 websites
Not been for a while decided to have a cheeky meal and it was spot on friendly welcoming staff very accommodating food was fresh and no wait time at all cooked perfectly was very surprised considering previous meals were not great but today was spot on and the guy served us name badge said Scott was so friendly had a chat passing the day away was really good atmosphere