Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving Chinese food
9.095 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

32 Opinions in 2 websites

648 Opinions in 2 websites
Ordered a Chinese for collection got there to collect order was told we only take cash we were not told this when placing order. Only having phone on me to pay with my Apple Pay I asked what am I supposed to do they said go on our website order items again and pay through your phone the lady put all item I ordered through on my phone for and added a £3:99 delivery charge I said why are you charging me delivery I’m collecting order she said oh sorry. It would not take my Apple Pay payment so I had to ring my partner who then had to do a bank transfer to them. When I get home we realise there is a meal missing so rang them up was asked can you have it next time you order or can you come collect it I said no I’m not coming back out after all the trouble earlier. They finally said we will sent it out to you 30 minutes later. Shocking service will never go back again do not recommend

205 Opinions in 2 websites
Have frequented Great Wall for many years and always had great take aways but not this time Ordered Salt and Pepper platter for first time - I was unsure initially as this was in a labelled pizza box but as I was ravenous I opened it to find a mass of chips interspersed with 2 chicken balls 2 spare ribs spring rolls shredded beef and 2 King prawns and started eating and the chips were the only thing freshly cooked all the rest was dry and just about edible - either overcooked or been under a heat lamp some time I rang Great Wall to give feedback directly and spoke to a lady who initially said she would get the manager to ring me but then advised the manager had just come in - she spoke to him and he would not talk to me and told her to state this was always freshly cooked - I reiterated that this was not the case - I have cooking experience - he kept telling her to say freshly cooked but would not speak to me - I assumed this meant he had no concern at all- I asked the lady to advise the manager that Great Wall had lost a customer of many years standing and that I would tell this experience to everyone I met and that this will go on social media

2211 Opinions in 6 websites
Ordered a takeaway with high hopes based on other reviews. There was nothing really wrong with the food but it was quite bland - I like to be excited and to be frank, I wasn’t. Shredded beef with chilli, normally a favourite, lacked any chilli and didn’t have much sauce. Lacking magic.