The best restaurants serving British food in Elli Carmarthenshire West Wales

Terrible customer service. Staff are so rude shouting and swearing at me because my order came to £7.50 I was told I need to spend £10 on my debit card. I addressed this with the owner nothing was done about it . Definitely not a good place for children listening to the kitchen staff shouting and swearing at someone . You can't just have a coffee if you have a debit card. You will be told you need to spend £10 on your card. As they need to pay for the card machine

With 1 hour notice you guys u fead 30 people with starters mains/carvery as 1 of the options and deserts I had a mix grill myself it was delicious a big thank you as another pub let us down do not want to name it thanks Steve and the staff x

Absolutely shocking service from the moment I stepped foot in to the bar area. I was acknowledged as staff looked up at me and continued to carry on talking amongst themselves, the manageress on at the time wasn’t of much help either was rude and her customer service skills need working on. Very poor service tonight the staff just didn’t seem to want to be there!

Paul, Sue and all of the team were beyond brilliant! The communication with Paul from start to finish was excellent. Easy booking process and payment process. Food was lovely, refreshments all day topped up. The room itself was set up to request. Would highly recommend for anyone

Floors were dirty in particular toilet areas. Staff were very busy so took a time to get served so a need for more staff. Food turned out to be cold and not fresh

Came back to visit after moving away and the service, prices and quality were still just great. Leanne and Kristina made me feel looked after from the moment I walked in, and the rest of the staff are just as superb.

Jesus Christ, this was the most worse place I've ever ate at, I have only been here for s week from Australia and if this is how the customer service is, somebody needs to fire the guy because the way he spoke too my wife was unacceptable and he needs to fix his attitude because it was disgusting and you know what else was disgusting, the state of the chips like come on man how do you cook chips and still make them raw inside. Also the fish was raw even though we were told to wait 15 minutes just to be disappointed so I am never going to be coming back here again.