Delivery
Pickup
Outdoor
The best restaurants serving British food in Beaconsfield South South Bucks South East
6 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1636 Opinions in 2 websites
We were seated in what seemed to be the "bar area" of the restaurant, so in a thoroughfare and right next to a large group of loud drinkers by the fireplace. On arrival no one offered to take coats, so I had to ask, and the servers weren't aware we were having the seven course signature menu, even though that was the booking. When I asked about a wine flight for the tasting menu they said they had none - the sommelier even told me that wine going with food was unnecessary nowadays and there were "no rules" to what to drink. Er yes, but wine should complement a menu - that's nothing to do with whether you want red or white. He seemed to think we should pick one or the other, when usually you begin with white and move onto red as the menu moves to meat. We were absolutely given the impression that the food here is very secondary to the "style", and the service was certainly patchy in the same manner, ranging from over-friendly to utterly dismissive. I had been gifted a voucher, and I'm not sure if that had anything to do with the lack of attention, but we had 5 minutes between the first few courses and then a full hour between 3 and 4 - not good. Quality-wise it was certainly the worst tasting menu I have ever had in terms of flavour, balance and portion size. It began with 2 large balls of arancini on a piece of paper, but in the low lighting it was impossible to tell, cue a mouth full of paper - why? Followed by a large beef carpaccio served with a big slice of burnt toast - again why? Then onto scallops, which were ok, and then a big bowl of slimy truffle linguine, yet more cheese and carbs ... it was rather like a pile of comfort pub food shovelled at us, one course after the other - no vegetables, no balance, no complexity, no technical skill. Then it was straight into yet more meat with pork as the main. I felt unpleasently full by this point and my tastebuds hadn't been ignited at all. The palate cleanser was a welcome change, and then the dessert was appropriately small, as other courses should have been, and actually the only enjoyable course. Finally the bill was extremely opaque, with charges for the champagne and tasting menu, but then discounts subtracted that didn't match ... rather impossible in the lowlight to make sense of it, plus a 13.5% service charge. Looking at it today I believe we were overcharged, but lesson learned. A place to go for a drink perhaps, definitely not for a tasting menu.
344 Opinions in 1 websites
I normally have a good experience here but i was spoken to like an animal today, absolutely appalling attitude from a boy at the bar called Leo. They’ve lost a regular customer unfortunately and should reconsider who they’re letting become manager - so unprofessional!
113 Opinions in 1 websites
We used to make regular orders from their website but the latest episode and put us of ever eating here again. They left fish out of our order which meant two guests had to share a meal. I tried dozens of times to call their number (on the website and receipt). They kept cutting off the call. I ended up having to make an hour round trip to try and resolve the issue only to be totally ignored by the manager with the beard. At the time he seemed to be dealing with another two complaints, one for wrong order, one for a 40 minute wait. I asked to speak to the manager with the beard and tattoos - he totally ignored me. I asked if this could be sorted out and why they're not answering the phone. The assistant said it's because they're too busy (That's also their order line). I got totally ignored by the manager and indeed, spoken over while he was giving instructions to his staff. How frustrating to have people ignoring a valid complaint plus zero compensation for ruining the night with my guests and a (not cheap) meal.
13 Opinions in 1 websites
Don’t get delivery from this place. Not only do they get the order wrong every time but they don’t even both to put descriptions on the meals. I ordered a fish burger which half the population would think is a battered fish burger but no, it’s a mushy gross fish cake in a burger bun. The chips are always bad and they don’t read the order which asks for salt and vinegar…the pizza is ok but again bad quality. I hate leaving bad reviews but after this meal I can’t let other people suffer through such horrendous food