Delivery
Pickup
Outdoor
The best restaurants serving British food in Amersham Town Chiltern South East
9 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
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676 Opinions in 1 websites
I would like to have written a positive review but having both called and emailed to enquire if they have wheelchair access and an accessible toilet I have had no response and will book elsewhere. I can only assume that they do not or they do not want my custom. Very poor.
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119 Opinions in 1 websites
During my recent visit to the Restaurant, I experienced significant issues with their customer service, which I feel compelled to share. Firstly, the allocation of tables was questionable. Despite visible availability of tables, guests, including myself, were made to wait unnecessarily. This left the impression that there was a lack of organization or a prioritization system that was unclear and inconsistent. Additionally, I encountered unprofessional and impolite behavior from a member of staff. Instead of addressing concerns in a courteous manner, their attitude came across as dismissive and indifferent, which is unacceptable in a customer-focused environment. Politeness and professionalism are fundamental aspects of the hospitality industry, and unfortunately, this staff member failed to meet those standards. Overall, the experience left much to be desired. For a restaurant to thrive, it must offer not only good food but also exceptional service. I hope the management takes this feedback seriously and works towards improving staff training and overall customer interaction. It’s disappointing to see such potential undermined by poor service.
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205 Opinions in 4 websites
Where do I start….. food was 20minutes early and cold. We informed the restaurant to leave food at the back of our home yet the delivery driver continued to bang on our front door until, I believe, he actually read the note and left the food at the back. Meat in the starter was undercooked, naan was undercooked, potatoes were over cooked and the chicken was undercooked and not fresh (had a greyish look about them). All our food was inedible, resulting in organising a dinner before the football! We’ll be applying for a full refund!! First time we have ordered here and it was the worst Indian take out we’ve had. Never ordering here again!