Delivery
Pickup
Outdoor
The best restaurants serving British food in Burstead Basildon East of England
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

252 Opinions in 2 websites
Chips were freshly cooked (but a bit undercooked and limp), battered sausage was ok, but the 'batter' was a thin coating of something very chewy, but worst was the fish. A thin layer of 'fish' between two limp, chewy, layers of thin 'batter' - think the cheapest frozen 'oven fish'.

338 Opinions in 2 websites
Apparently 27 years old is too old to get in according to the security 😂 who where pretty rude when a group of us turned up. Aged 21 - 40 odd. A family infront of us similar ages where also turned away. Now it did look like a school disco as we walked away so I’m glad we didn’t go BUT that does NOT excuse rude behaviour or attitude or telling people in their 20s they are too old to get in on a Saturday night. Good luck with the venue but yet again more lost customers here 👏

2157 Opinions in 3 websites
Brilliant for a small group Breakfast meet up. Relaxing and nice calm atmosphere, especially after the school drop-offs. Casual time to unwind and chatter. A nid-morning meet-up with food and coffee/tea. Breakfast plates were tasty and nothing to fault here. Staff were welcoming and polite.

2888 Opinions in 4 websites
The two of us had lunch to celebrate our anniversary. The main meal was lovely and the desserts were amazing! The staff were very friendly, we had Donna who was lovely. Everywhere was clean and spotless. Definitely go back again and recommend our friends.

9 Opinions in 1 websites
We arrived at 3pm and were instantly informed that the tea room was closing at 4pm. We wondered if it was already closed as it was partly lit, with very dim lighting and we were informed that the heating had broken down, no apologies were given. The staff were extremely unfriendly and there was a distinct chill in the air not just from the lack of heating. The attitude of the staff was that they could not be bothered and customers were distinctly unwelcome as they were only interested in cleaning the tea room and tidying the tables. Whilst eating our scones that were delicious, staff were sweeping the floor around our feet as if they could not wait for us to leave so they could close up and leave. I bought a few products at the end of our tea and was overcharged by £18.00. When I queried the error I was told by three members of staff that the total charge was correct and when I insisted on seeing the manager he offered me £15-01 in cash even though I had originally paid by debit card. After further lengthy discussion and calculating I eventually received the correct amount of £18-00 in cash. We were extremely disappointed with the service and attitude of the staff, particularly the argument regarding the products purchased, where I was informed many times that I was in error. No apologies were forthcoming and I left the establishment with a nasty taste in my mouth that wasn't caused by the food I had consumed. The manager was less than helpful and when I contacted head office I was told that the errors and sub-standard service were due to staff shortages and inexperienced staff. We have visited many other branches of Wilkins tea rooms throughout Essex and found them all to be excellent with friendly and cheerful service and apologies for delays or when an item on the menu has been unavailable. I would avoid this particular branch like the plague.