The Dukes Head in Basildon

Late lunch with a friend just before Christmas. Lovely food. Great atmosphere. Our server Donna was great. Cannot fault

Visited new year, excellent service and atmosphere. The live singer was brilliant

Visited with family and in laws, food was outstanding and so was the service. Will definitely revisit soon. The chateau special was cooked beautifully.

Visited over the Christmas period. Pub looked amazing, food was great and the staff exceptional. Always love coming here.

Lovely food and excellent service. Donna our waitress even recommended her favourite dessert and the sticky toffee pudding didn’t disappoint.

Lovely restaurant took my parents for Sunday lunch service was great and front of house Megan was very welcoming and all staff were fantastic, would highly recommend

Love this place! Been here so many times and its always amazing!

We went before Christmas 15 of us. Took time to get drink or food. Our food had to be pre ordered. It was cold 🥶 not very nice. Would not recommend it. Personally wouldn't go back. Service was slow. No even music in background. Felt like cold atmosphere . Had to ask for Water about 3 times than we gave up. Waitress was not attentive...waisted time.. not organised. Sorry but I do not have anything positive to say.

Fries were overcooked and the oil didn't taste fresh, prime cheeseburger was dry and tasteless, pickles were bland and overall very disappointed with the food. We moved table due to a funny smell although I didn't notice it half the table did, prior to moving I had to use my phone torch to read the menu as it was so dark and dingy and I couldn't see the writing. The second table was better lit. Finally the bill was very confusing with a separate item called 'wet' which the manager could not explain what it was but it was correct. The rest of the party had mixed reviews about their food but personally I will not return.

Visited with family on Christmas Day, wonderful food and service. The fillet of beef Wellington was sublime.

Thanks to the whole team at the Dukes Head for a brilliant Christmas Day lunch. Food was amazing - enjoyed a break from cooking. Lots of it too. Service was superb, thanks to all of the brilliant staff (in particular our waitress Daisy) who worked on Christmas Day when they could have been at home with their families. They deserve extra credit for the smiles and making it special for their guests.

It was as a very busy Boxing Day for everyone. Service was a little slower than usual but our waitresses kept smiling as they soldiered on! Our food was very nice and we thought overall it was very good value too. We live just up the road so the Dukes Head is our ‘local’ and it’s nice for us to support their business.

Family of 4 for Christmas Day. Arrived on time to be ignored by at least 4 members of staff before being told ‘2 minutes’. Once booking confirmed, waitress went into the restaurant and came back to say have a drink at the bar whilst they reset our table. Bar man very abrupt and rude. 40 minutes later, no communication, i chased up our table (as children getting hungry) to be told to go to a table in the bar area, (our booking was for the restaurant, and when questioned, i was told everywhere is the restaurant today). The table we were taken to was set up for 3 people and was dirty. Asked for table to be cleaned and for an extra place to be made and cracker ! Waited 20minutes between each course. Did not complain once… but the manager had cottoned on to the poor service we received and took our drinks off the bill. Food was average. Bitterly disappointed.

I'm never happy with their drinks, if you go off "standard"no one knows how to make what you want and £2.25 for a shot of f blackcurrant cordial when you're spending £220 seems a bit rich. My suggestion is stay with their tap beers or wines or be prepared to be disappointed.

Great pizza good atmosphere too. 👌

Ok food but some was overcooked.portion size not brilliant and a little pricey for what you get .staff very pleasant and helpful

Great time had at Santa’s Breakfast, excellent value, good service. Enjoyed by whole family.

Very tasty. Steaks top notch. Alcohol free gin good too.

*Banging “dirty burger”! Best burger outside of London. Good service too. * Edit 6/12/24. Dirty burger very disappointing. That’s twice now the foods been terrible. No more chances. Edit. 14/08/22. Popped in for some lunch. Ordered the usual, Dirty Burger for me and the Nourishment salad bowl for the wife. We had to send the salad back no less than three times. Items missing, items poorly cooked, then third time dirty unpeeled vegetables and added items not on the menu that she couldnt eat. We advised the staff my wife was pregnant, at ordering, that she couldn’t eat certain items, to bring a salad out with unwashed vegetables and high risk foods is unforgivable! Management was as useless as the kitchen. The poor waitress came out and advised we wouldn’t be charged for the salad - to darn right! Lunch totally ruined. Didn’t even offer to comp’ her soft drink. Will not be returning after this fiasco. Utter shambles putting my wife’s health at risk. 5 star to a 1 star. Shame.

The staff are fantastic, the atmosphere lovely. The quality of the food is good & also value for money. From the meet & greet staff all the way through the venue are so friendly & helpful

Very good Christmas dinner, great service and a nice environment

Food was great, atmosphere lovely and the service provided by Donna 5 star

Went for Sunday lunch with 11 family members and every single person was very complimentary about the food. This was a first visit for everyone and we all said we would definitely be returning. The staff were all friendly and helpful.

A yearly Christmas lunch, 5 ladies, I use that word loosely! We would like to thank the team for taking great care of us, especially to Shannon and Bobby, nothing was too much for them, we were served quickly, given time between courses, and felt very looked after. Food was great as was the beautiful Christmas atmosphere, we were grateful however, when we requested that the fire was not replenished as we got quite warm! All in all, a wonderful afternoon, thank you

Another great meal at the Dukes Head. Served by Joe today. Friendly, efficient, really nice guy. Right amount of attention, honestly cannot fault the service. Food was tasty. Disagree with other reviews, portions are perfect any more would be over indulgent. Stop being greedy😂 Highly recommend the Dukes Head👍🏻

What a wonderful Christmas get together we’ve had this afternoon. Shannon was an absolute star with her service & attention to our needs & Bobby was hot on the drinks, keeping them flowing. Special mention to the manager whose name I didn’t take for your understanding & lovely welcome. I’ll be back soon

Had a very delicious lunch, not too busy which surprised us as a nice place to go to. Would recommend this anytime as food is very nice indeed. Staff were lovely especially Donna who looked after us brilliantly!!

Lovely meal as always. Donna was amazing!!

A lovely pub, although a couple of our party were very disappointed with their beef, and we were charged for an item we didn't order.

was served by jared, was and drinks were so good, service was great too

Donna was a great waitress Unfortunately, was busy when we arrived. We were ok with our order but other tables weren’t as lucky as some food had run out. Used Black Friday 20% off gift card which was helpful

Harry and Donna were amazing as was the food !

We visited on Friday 29th November for our pre-christmas works night out. We were waited on by Donna, who coped amazingly with all our orders and drinks - a big shout-out to Donna 👏. We most definitely will be back. Thank you.

Lovely experience here, Phoebe served us and provided us amazing service! Definitely will be back again ☺️

Have been here a couple times now and every time the food is amazing, service has been very good and the place is very nice.

Fab pub lovely atmosphere. One of my favourites.

Donna was fab, great service and a smile

Turned up 5 minutes early and was asked to take a seat at the bar as the table was not ready, waited 45 minutes with the people that was suppose to seat us looking at us probably wondering why we had empty glass sitting there . Ruined me and my sons evening meal such a shame as I always recommend this to people that ask but that won’t be no more

Beautiful place to sit with a nice glass of wine, especially when the fire is on. With the added bonus of very lovely and helpful staff. Daisy serves us generally and she is a star.

Great place for a Sunday roast. Really nice food. No the cheapest but worth it

Had a lovely lunch today. Donna served us and was lovely. :)

Lovely lunch here with friends today. Excellent food and service. Our waitress called Donna was very friendly and helpful, nothing seemed too much trouble . Have used this restaurant a lot over the years and always had a positive experience. Will be returning again soon. Thank you!

We had our wedding reception in the private room and it finished off the perfect day, the staff were amazing and the food was amazing, we really can’t thank everyone at the pub enough, they went above and beyond.

Overall lovely place for a quiet meal or few drinks with pals. Definitely would come back! I'd like to give a special shout put to Harley, we felt very looked after, and had a wonderful night all the more for it! Highly recommend!

Great restaurant, Daisy is a great waitress. Food and service really good. Will come back.

Visited Friday fantastic food amazing service greeted by Megan who was polite and professional. Would highly recommend

Lovely atmosphere good food. Our waitress Daisy was very friendly and helpful. Would recommend to go for an evening or lunch

Delicious Sunday roast dinner tonight at the Dukes Head, food was amazing as always, staff welcoming. Thank you to Harry who served us, he was friendly and helpful with questions we had. A lovely place to relax with friends.

Came here for my birthday with the family. Had a lovely meal. Service was great too. Would definitely come back. Thank you to the staff for a lovely birthday evening

Went for evening meal and found it to be very clean and friendly. Food was very good was served by Harley and I never found a more friendly and cheerful guy. Made my evening. Will be back.

We were really impressed with the service and food on our last visit. A friendly welcome, order taken correctly and a superb lunch. Daisy our server was very helpful and accommodating to our requests.

I came in today and was served by Jess, lovely service lovely food, highly recommend.

“Fantastic Service!” ⭐️⭐️⭐️⭐️⭐️ I had a wonderful dining experience thanks to our waitress Daisy. From the moment we sat down, she was attentive, friendly, and incredibly knowledgeable about the menu. She greeted us with a warm smile, took the time to answer our questions, and made some great recommendations that we ended up loving! She was always one step ahead, making sure our drinks were refilled and checking in just the right amount without being overbearing. You could tell she genuinely cared about making sure we enjoyed our meal. Her positive energy really made the whole dining experience better. To top it all off, she remembered little details, like my friend’s food allergy, which made us feel valued and comfortable. It’s rare to find someone who goes above and beyond like she did. If you’re dining here, I’d definitely recommend asking to be seated in her section if possible. She’s a true gem!

Had a nice meal and a few drinks with friends, our waitress’ name was daisy and she was very helpful and polite. 5 STARS!!!

Had an absolutely brilliant meal with my friends, food was lovely and the atmosphere was cozy. And our server, Daisy, made it that much better - she gave us brilliant drink recommendations and was super attentive all night. was so lovely to talk to, super funny and kind all night throughout the busyness of the evening.

Jess served me and my family today, brilliant service from her, excellent overall service and food

We went along for a Sunday roast - couldn’t fault the service , greeted by a lovely young waitress called Daisy , she prompty showed us to our table and got us settled with drinks . Food was served quickly and was very nice . The roast had a good selection of vegetables , ample meat and a giant Yorkshire pudding . All in all The Dukes head was a great find 🥰

Harleigh is a great manger at the pub. Harleigh makes everyone feel welcome.and Natalie and Megan are superb and the only thing is the car park needs re doing with pot holes

Served by Donna and everything was great. Been back here a number of times- food and service are always good and consistent.

Celebrated Mum's birthday. Food was average, the roast potatoes were under cooked. The service was fine but when it came to payment they didn't know how to split the bill how we requested so we had to accommodate them? Don't know why they found it so difficult !!

Be careful where approaching and getting out of your car as the potholes are very bad! We were told after perusing the menu for 10 mins and deciding on a burger that you ‘didn’t have any’, annoyingly. Unfortunately the chicken burger & onion rings tasted fishy from cross contaminated oil and the fish cakes were very disappointing, the poached egg overcooked and hard. I will say the poached pear was presented beautifully. Service was a little poor and unattentive, for a quiet day especially. Oh and stench in women’s toilets still not addressed. All in all won’t be returning sadly 😢

Great service by Tommy. Excellent advice re menu.

Service by Donna 1st Class a very nice lady

Loved the food here. First time I’ve been and will certainly go back

Great food. Friendly staff. Great atmosphere. Comfortable seating.

Another amazing lunch at the Dukes head! Beautiful pub, beautiful location, and beautiful service by Donna and Daisy. Also both beautiful people! What's not to like?.

Perfect, excellent food and service, highly recommended…

Unfortunately there was a smell in the bar area which was very off putting. We intended to stay for food but it was so bad that we had to leave. The approach road remains full of very large holes that just seem to get bigger, the outside looks in need of care and now the smell - it's a shame as this was a nice place for drinks and food.

Lovely place, very classy pub, its also got two out side parts, one at the front and one atcthe back, food is amazing! Great choice something for everyone, staff are great and friendly.

Excellent both from start to finish. GREAT Menu, warm welcome followed by very good service, well done Donna! Looking forward to further visits.

We went recently for a birthday and had such a wonderful evening. The staff are all super friendly and helpful. The food was INCREDIBLE! The head chef who is a lady I was told, cooked my steak to absolute perfection and the bernaise sauce was to die for! My partner loved his fish he said the flavour combination was pleasantly surprising! All in all 10/10! Beautiful little place!

Ten days ago a group of my girl friends had lunch. We were looked after by fabulous little waitress and I’m so sorry to have forgotten your name, but you know who you are, and really looked after us. Thank you very much xxx

Had a nice meal in a large group and was surprised at how good the service was and did not hear the “no” word at all

Quite a lot missing from menu but it was fairly late on a Sunday. What we did have was lovely

We've been here several times. Donna was brilliant. Thank you. Will see you again soon.

The food was delicious and the service from Donna was great- thank you!

Went for a business lunch. Donna served us and was really helpful and friendly.

It was the first time we have been here today and wowzers!! So pleased we had come, its now our favourite place! Food was absolutely outstanding and our waitress Donna couldn't have been more helpful and engaging with us. The staff made two people whose birthday it was very special by serving a pudding with candle in it and singing Happy birthday which we all joined in on and Donna thanked us for joining in making it special for them. Great job to all the staff. Can't wait to come back. Leeanne and Lisa

Donna looked after us and was amazing. Definitely coming back. Great food great service

Enjoyed a lovely family meal. The manager, Megan, was attentive and pleasant. The food was extremely well cooked and well presented. The whole family felt relaxed and welcome. I would recommend the fillet steak with all the trimmings!

Lovely food! We came for a family lunch and was served by Donna who was very friendly. The chef Ash made our food very well. Highly recommend

Had a lovely meal in the restaurant. Food was great and our waitress Phoebe was fantastic!! Nothing was too much trouble.

We are a group of retired nurses who meet up when we can . The Dukes Head is our go to place as the food , ambiance and service are just perfect . Donna our waitress today deserves a special mention as she was really fab, thank you . See you soon .

Went for lunch with friends, great experience waitress Phoebe Could not do enough… Everything was perfect

Lovely meal! Great service from Jess too, thank you:)

The waiter Harley was absolutely fantastic, so helpful and friendly great guy... definitely would recommend dining here. Fantastic food and atmosphere

Great food, relaxed atmosphere, country setting

Lovely lunch. Would highly recommend. Friendly staff and nice food.

Smashing chicken burger, my friends had a pizza, in and out for a quick lunch, friendly service, however my mates did critisice me for eating a burger with a knife and fork! Thanks to the team at the dukes, always a great time

Great food and lovely atmosphere. Staff was amazing very helpful and polite. I highly recommend this place !

Really enjoyed having lunch at the Dukes Head. Service was great, our host Donna was extremely kind and considerate of us having two young babies with us.

Great choice of food and drinks and a nice relaxed atmosphere. Looked after very well by our waitress Phoebe who was very attentive and friendly. Thank you for your service with a smile.

We went The Dukes Head for a Sunday Roast and were extremely impressed. The service received from our waitress Phoebe was brilliant and the food was great (one of the best roasts I've had). We will be coming back for sure!

Lovely food, good service and nice venue inside. Quite pricey compared to other venues but at least tasted good. The car park has very bad potholes out front that you need to be careful of. Spoils the initial impression of the place. We had a nice time regardless.

Loverly Sunday lunch to celebrate the end of summer. Burgers, Sunday roast, fish and chips all good. Staff very friendly. Highly recommend.

Came in for a bite to eat and a couple of drinks with some friends and we had the most lovely time! I had the lamb rump which was lovely, followed by the dessert trio which was delicious - 10/10 recommend!!! We had a few cocktails which were really nice too! But Our experience was made very nice by our waitress (I think he name was izzie) she was so attentive and made sure we had everything we needed/wanted! She was honestly so lovely and a credit to the staff here! Very sweet and well-mannered! Will definitely be returning !!

Lovely food, lovely service, our waitress, Donna, was very welcoming.

friendly good service good food for money

Lovely lunch here today. Good value and friendly efficient service from Donna. Will definitely go back and recommend to friends.

Good choice on menu. Food very tasty. Couldn’t fault service.