The best restaurants serving American food in England

Sister and mum are vegetarians. Ordered a veggie wrap, came in the wrong coloured box, asked why, were told they’d ran out by some hard faced girl. My little sister then opened it to check to see it was chicken!!! Complained to the girl and asked for a refund. Hard faced girl then refused, after backwards and forwards asked for her name to complain, she pulled her name tag off and refused. Asked the managers name and email address and where told she doesn’t have to give us anything and to basically f*** off!! Never again! Vile vile staff!

Visited this KFC last night. Very disappointed with the service. Service was poor and the chicken was dry. Is this KFC?????

Very unhygienic very dirty place , and twice missing food what I was ordering for takeaway .and when i have food kids very disappointed when food is missing.

8 hours ago NEW Rubbish not KFC chicken quality of chicken and presentation rubbish guys cooking serving food very poor standard chicken very olily on 11 4 2024 about 11pm I would re train all staff or sack shocking food there need new managers and new staff ASAP very poor will not be going back

terrible service, terrible staff, intimidating, rude, food awful! cold, stale, tasted awful. complained and staff were vile

No. These “cronuts”, as they are actually croissant donuts, are extremely dry with cream oozing out of one area. The cream is thin and almost watery. I brought 3, as id researched on the website and walked the entire of Bluewater to find this place. Disappointing & expensive. As other reviews have said, go to Krispy Kreme for your donuts!

When we arrived a child was causing a small disturbance. The member of staff dealing with the lad was respectful but firm and quickly escorted him out. We ordered our food and sat to eat but felt we had got the wrong order because there was no spice on the zinger. The member of staff we spoke to was amazing and remade and upgraded our burgers and added some hot sauce (that he let us try first). He even offered us fresh fries.

Place is absolutely dirty, last 20 minutes since I was here no one cleaned the tables and floor, toilet is disgusting. Pepsi max is completely flat, not carbonated at all probably run out of CO2 or other equipment issue, staff seems to have no idea about it at all, drink was replaced but exactly the same, staff not apologetic. I can see other customers leaving full drinks behind on the table

Food delivered stone cold inedible would like to say the dog was fed well but even she turned her nose at it. Complete waste of money

Wasn't expecting much, but the food was tasty and the staff were friendly. Food was prepared quickly, although the portion size was rather small.

Absolutely filthy Asked for table to be cleaned but no one did in the time I’d eaten. Floor so dirty and the area they left our food was even worse. Such a shame, staff very friendly but some decent management is needed

An absolute horror show! Tiny portions and off chicken, it actually smelt awful. Deep fried so I guess they assumed people wouldn't notice! Disgusting and unacceptable, food standards should make a visit. Avoid avoiding avoid!!!

Awful service. Rude people. I went to store, ordered 3 meal deal. Came home it was 2 meals but drinks was 3. I explained this to manager, instead of apologising, she was rudely saying come with your receipt and collect missing burger. I was 20 minute drive, horrible traffic towards that side at 6pm. On top of this they have not give me my receipt. I asked if they can deliver. She refused that too. As a customer, I had paid but not get the meal. On top of that I have received rude reply from the manager. Awful. Will be making formal complain to head office. Number 1 they should give receipt regardless customer asks or not. Number 2 if they made mistake they should apologise Number 3 they should compensate their mistake, I shouldn’t be punish for their mistake. They all need training. Avoid if you could.

Subway - Harlesden branch Address: 34C High St, London NW10 4LS, United Kingdom I don't usually waste my time making complaints, but I had to publicly declare my disgust at the Subway - Harlesden branch, of the creepy employees gave the worst service ever. This creepy disgusting employee who made our order (deliveroo order number 2151) was so horrible, nasty and screeching when I raised my complaint. Simple - we order for our staff weekly orders as a treat, usually ordering the same items each time, previously had NO issues until today! Today however, this lady who made our order had the audacity to say YES it's perfectly fine to put BARELY a spoon of tuna filling into a wrap, it was an insult, and my staff just binned it, as they were offended. Her response, was not to apologies, but to DEFEND IT! She shouted at me, told me that I was wrong to complain and that it's was acceptable, I mean really? It's just the way she had the audacity to defend it. Money is no issue here. Its plain common sense, that a customer does not want to be insulted, nor forced to accept a crap order, thinking a tiny smidge of tuna in an empty wrap will suffice! She needs to be fired to be honest, nasty rude lady she was, and she disconnected the call, did not allow me to finish my sentence and continued to be arrogant and unapologetic. DO NOT ORDER FROM Subway - Harlesden branch ! AVOID, SAVE YOUR PENNIES AND ORDER ELSEWHERE - THIS BRANCH IS NOT RECOMMENDED. GO LOOK AT THE PHOTO OF THE 'TUNA WRAP' ... barely any tuna, NO salad, paying nearly £7 for this?? HAHAHHA your joking right? AVOID !!!!