The best restaurants serving American food in Swale South East

My friend brought me a gift card for my birthday. I waited until Cherans started selling cake slices online for me to then use it. I had to chase them up for a code, which they did end up getting back to me. But despite the code working, it says you need to list an email, even though one has already been listed. I did try using another one to see if it was just my email, but it still said the same thing. I contacted them on Instagram on the 9th of September regarding this issue. They did respond but again, the issue was not resolved. I tried chasing them up again on the 11/09 and then 16/09 regarding this. I did also try to email - yet no response. I did try leaving a comment on their social media since they were posting and replying to comments, yet they deleted my comment and never got back to me. Disappointed as its the 1st of October today. I just feel ignored at this point.

Superb. The food and the service. Yes, it's expensive, but the quality, quantity and unique preparation was immaculate. We chose three starters; Yellowfin tuna tartare accompanied by fresh home produced tortilla chips, Beef fillet tataki and enormous, juicy freshly cooked tempura prawns were excellent as starters. All had brilliant flavoured Asian accents. For the two mains we chose Korean sea bass, beautifully presented with a crisp exterior (and I'm not usually keen on sea bass), and an exquisite crispy lamb both with a extremely tasty flavoured sauce. Sticky Thai fried rice to accompany the dishes. No dishes could be faulted. Our only complaint: The venue is in a huge complex, with a second restaurant and a golf range. Huge free parking, but very busy and crowded. But just one disabled parking space, which of course was not indicated so we have no idea if it had been filled.

The chicken burger was wet, bland, mushy and horrible. The fries were fine so I ate those, I told the staff who served us and they couldn’t care less so I asked if it was possible not to be charged for mine but they said as I’d already tried to eat the burger which I left the rest of as it was a pile of mush and that I had ate the fries they wouldn’t. I asked if they did the online discount they had on their site and they said no it was from a while ago. There was no way of them giving me any form of compensation for my experience in any form. Luckily this place has since shut down.

Beautiful high end venue where the staff are incredibly helpful, warm and friendly. Highly recommended

The food was very disappointing. My friend was given mash instead of chips.When the waitress was made aware of the error, she said there was nothing that could be done as that was what was on the receipt Having looked at the receipt before we left she was the one who had made the error. The food was also cold.. The customer service was non existant!! Very unfriendly & unprofessional

Very disappointing visit. I took my older mother here as she has always enjoyed an occasional KFC. the screens are filthy that everyone has been touching and haven’t been cleaned. The chips were lukewarm. Only good thing was the chicken fillets were fresh and hot. The toilets smell DISGUSTING. a very bad sewage smell. I had to use them so had to put a wad of toilet paper against my mouth and nose while I was in there as I was heaving. We won’t be back

Got a bargain bucket last Monday 15th April at 5.30 p.m we have had a many over the years but this was the first time for a while, not what we expected. Where was the spicy crisy crumb coating? It was more like soggy batter!!!!! Both my wife and I have been ill for amost a week with upset stomach and nausea which came on within a few hours after eating . Certainly have no plans to come back.