The best restaurants serving American food in Elmbridge South East

My first time visiting here for an extended family lunch. Sadly my overall review is not great in terms of service and being overcharged but most of the meals were really good! Sadly our waitress didn't really know anything about the food on offer when asked about the size of the prawn dishes and what was in the sauces for the steaks. Thankfully when most of the starters were brought to us, the delivery was good except that one of our party's starter was delayed. 15 mins later, still no starter and the rest of us had almost finished so we cancelled it. When the mains arrived, all looked great but sadly the steaks which were only offered either either rare or well done, was delivered more medium than rare which was sent back. Most of the meals were pretty good, tasty and a good portion size. We were surprised that whilst a child's menu was available, no child's dessert menu was, so we were charged £6.75 for one scoop of ice cream for the 3 year old (standard portion 3 scoops). Coupled with the menu offering two courses for a price, this was not reflected on the bill so therefore overcharged. Suffice to say, when queried this was adjusted and the cost for the ice cream refunded, however, we didn't like having to make these queries and felt quite uncomfortable doing so. We were also only willing to pay half of the automatically added 12.5% service charge due to the poor service received. A point to be mentioned too are the toilets which are so low, they seem more appropriate for young children and by the looks of things, it was a shock to previous guests as the toilet was very loose on the wall. Such a shame, as we were looking forward to trying somewhere different in Cobham. When restaurants charge premium prices, one would expect more knowledgeable waiting staff and a more efficient service. Thank goodness most of the meals tasted pretty good.

Me and my boyfriend love this place! My boyfriend knows his steaks very well and agrees this is one of his best! I always get the fillet and he gets the chateaubriand, they both melt in your mouth and taste amazing😍 the mash was also very creamy and fluffy 😁 the service was amazing and so very friendly and made us feel welcome😁 will deffo be coming back again and again! ❤️

We were made very welcome as a group of 7 adults, 2 children and 2 dogs. Food and service was excellent. Such a lovely find. Thank you.

Pretty good cafe. Good quality food and about average prices. Burgers are good and flame grilled. Milkshakes are good proper milkshakes, not as thick as McDonalds, but still creamy. Standard fare, but better quality than a lot of other places.

One of the nicest Subways I have ever attended. Great customer service.

Ordered off delivroo took two hours, crepes stone cold and tough chicken burger consisted of two chicken nuggets and also stone cold only passable if you are drunk absolutely appalling for the price

We regularly have a burger meal on a Friday cooked to perfection. Friendly staff, polite. Best burger in Walton on Thames in my opinion. Once again thank you charcoal grill. Regards P.

Very unhygienic very dirty place , and twice missing food what I was ordering for takeaway .and when i have food kids very disappointed when food is missing.