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Outdoor
The best restaurants serving American food in Elmbridge South East
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

266 Opinions in 1 websites
My first time visiting here for an extended family lunch. Sadly my overall review is not great in terms of service and being overcharged but most of the meals were really good! Sadly our waitress didn't really know anything about the food on offer when asked about the size of the prawn dishes and what was in the sauces for the steaks. Thankfully when most of the starters were brought to us, the delivery was good except that one of our party's starter was delayed. 15 mins later, still no starter and the rest of us had almost finished so we cancelled it. When the mains arrived, all looked great but sadly the steaks which were only offered either either rare or well done, was delivered more medium than rare which was sent back. Most of the meals were pretty good, tasty and a good portion size. We were surprised that whilst a child's menu was available, no child's dessert menu was, so we were charged £6.75 for one scoop of ice cream for the 3 year old (standard portion 3 scoops). Coupled with the menu offering two courses for a price, this was not reflected on the bill so therefore overcharged. Suffice to say, when queried this was adjusted and the cost for the ice cream refunded, however, we didn't like having to make these queries and felt quite uncomfortable doing so. We were also only willing to pay half of the automatically added 12.5% service charge due to the poor service received. A point to be mentioned too are the toilets which are so low, they seem more appropriate for young children and by the looks of things, it was a shock to previous guests as the toilet was very loose on the wall. Such a shame, as we were looking forward to trying somewhere different in Cobham. When restaurants charge premium prices, one would expect more knowledgeable waiting staff and a more efficient service. Thank goodness most of the meals tasted pretty good.

1844 Opinions in 3 websites
A surprisingly spacious and comfortable venue with very enjoyable food, created by what was clearly a talented Chef, who ultimately cooked my desired meal to perfection. Unfortunately, the standard of "Front of House" did not mirror the excellence in the kitchen. In particular, the Restaurant Manger/Maitre D' - or however he styled himself - soured the evening utterly. Much as I love meat dishes, I have a total abhorrence of bloodied, red and pink meats and will always ask for my steak to be "well done". A personal foible but, if I'm paying, then it will be cooked my way. The episode began with the waiter taking the order and suggesting I have my meat cooked medium or medium-rare. I refused. We went through the malarkey at least once more and I explained. He scuttled off. Shortly thereafter, the Restaurant Manager popped up at the table and the discussion about the cooking of my steak began again, only this time in a voice so loud as to make people from other tables look over, his bullying onslaught reaching the point where I felt completely humiliated but unwilling to budge over how I wanted my food cooked. He was absolutely insistent that I could not have the steak well done. It was like being harangued by Walton's answer to Pol Pot, ramming his so-called "professional expertise" down my throat with a shovel. My partner intervened, gave him a blunt delivery, told him to drop it and do as I asked. After attempting to argue with my partner (an ex-Chef himself) further on the matter he finally walked away having caused me extreme embarrassment, made a spectacle of himself, offered no apology and attempted to impose his will on his paying guests - those self-same guests who keep him in employment Not acceptable. Would I recommend? The food absolutely "yes". The bumptious little dictator on Reception? Absolutely not.

13 Opinions in 1 websites
Ordered off delivroo took two hours, crepes stone cold and tough chicken burger consisted of two chicken nuggets and also stone cold only passable if you are drunk absolutely appalling for the price

318 Opinions in 3 websites
Very disappointed. Ordered via JustEat and ordered a doner with cheese. Instead of using burger cheese which kebab shops normally used they gave me a doner kebab loaded with strong cheddar cheese, totally inedible. Threw in bin and they wouldn't give me a refund. Stay away. I will use Molesey fish bar from now one.