The best restaurants in Llansamlet Swansea South Wales

Staff always friendly and nice food lovely nice and clean

The food was good and the atmosphere was nice

Good was good and came quite quick but dessert never arrived, after waiting an hour and half after ordering I had to ask for a refund. I was told they didn't realise a dessert had been ordered and there was only a handful of people in the pub. Poor service

Use to love the food there but last time we had food from there it was lacking flavour and undercooked

Best delivery and food quality of all the subways I order from

The food at this restaurant at the Mercure Hotel in Swansea was ok. I would describe the fries as average, the veggie burger was very dry. The staff was very friendly and accommodating.

I ordered a burger box meal from the drive-in and got an ordinary one minus the burger, got given the wrong drink, questioned the order, the server shrugged her shoulders and got given the burger with the other two meals which were all cold when we opened them which is not ideal as they should hold temperature when kept together and drive is less than 5 miles away. I can't get any answer from phoning them and have filled in two online complaint forms which didn't work? Been to a few KFC's in my time and this is well below standard to what should be for a brand that promtoes itself on the quality of food and service.

As a regular customer am very disappointed with the service and food we have received tonight. When the original delivery came we were missing a bottle of coke so the driver went back to get it on opening our food it turns out we had the wrong order. I called the restaurant to explain it was wrong and was told it was all correct and that the driver would give me the receipt when he came back with the drink. On arrival the wrong drink was given to us when I asked to see the receipt the driver did not have one so he called the restaurant. When I explained again the drink and food was wrong the manager argued with me insisting I was wrong despite the driver confirming that I was right when he looked at the confirmation on my phone. Asked for a full refund due to the poor service provided and the manager hung up the phone. WILL NEVER USE GRACE GARDEN AGAIN !!!

as i have visited this place a few years back, a lot has changed and by my surprised the store looks cleaner, the staff looking more friendly and helpful specially the girl named "MARY" who served and made our drinks to the highest quality!her customer service is just amazing that will make you come back and settle your morning coffees only at her store.i've always had same coffee (caramel macchiato) every time at starbucks, but this time is somewhat way different, it's like a picture on an actual cup. and her friendliness is on another level!you can feel sincerity of her listening to you and having a nice conversation about your day while waiting for my coffee. Hope that starbucks will get more people like her. She's a calming vibe to everyone.