Burger King in Swansea

The lovely Molly served me with a cheeky smile & a wink at sunny Llansamlet. I WILL return ;). Andy B

Food was ready shortly after ordering on the instore ordering facility. I ordered the burger melt, chips, chilli cheese bites, I chose tte large option. Food was freshly made, tasty, and was served at the right, for me, temperature. The cost with the upgrade to a Monster drink and using reward points for the additional chilli cheese bites was good. I'm kinda addicted to the chilli cheese bites. They're very satisfying.

Molly gave great customer service on the drive through!

I come here for lunch sometimes however the fast food service is incredibly slow and considering it’s always quite it’s disappointing, seems to be a whole lot of staff not doing very much.

Awesome fast food, friendly service 😋

Bun of my whopper had a slight burnt taste. It was like it was in the toaster a tad too long.

Molly was great and supported me when I have a query

Very professional, fast and my order completed. Nothing missing. Thanks Molly

Molly the sweet young lady that handed me my food out the window was a good grafter, service with a smile

Don't forget to use their App, plenty of offers available. Really nice burgers that taste like a burger should. The whopper is a winner everytime. Drive through is a little slow but worth the wait. Fenced seating area outside. Just wish they would change their chips to fries, don't like the ones they use now.

Ella and Cori were an absolute delight when I called with my mother. Their ability to communicate with customers was exceptionally good. We will return

Molly was amazing she is a credit to your company You would benefit from a molly in every store across the country

i love burger king melts theyre amazing (thank you for the brilliant service zoe)

Excellent service from Molly who covered the intercom, payment window, served my drink and brought my food out to me whilst providing personal and cheery service. A credit to the store and Burger King

The dining area, car park and toilets were very clean. The staff working were excellent with helping me with queries on my order, my order was completed very quickly. The my meal was prepared brilliantly and tasted outstanding.l

I had a lovely experience at Burger King today, the restaurant was very clean inside and outside, service was outstanding, they helped me place my order as I’m rubbish at using the kiosk's. Food was hot and delicious. Overall great service very happy and 100% recommend

Had great customer service off Molly

Molly was absolutely great. Splendid service. How is she an employee still. Make her a CEO

Love Burger King, a bit expensive compared to McDonald’s. Staff were lovely.

dusty served me she was very polite and help full. very happy person

Served by a pleasant girl called molly

I was served by Molly on the drive thru, she was incredibly polite and introduced herself by name which was a nice touch. She multitasked fantastically by taking my order and appearing at the 2nd window to gibe my drink, i did have to park up for my halloumi fried and food was then delivered to my car in less than a minute, very good experience in Swansea llansamlet branch

Excellent service, friendly and nothing was to much

Always nice fresh food at this store and Molly is always polite and friendly.

Very average on this occasion, luke warm burger, diet coke not a lot of fizz.

Great customer service and a very nice person. 👍

It was good. Check the apps for the deals

Nice quick food service, served by Zoe who was friendly and polite. Top job, thanks!

Dusty was kind and friendly with fast service 10/10

Fast service polite and helpful staff :)

It's Budget King. Better than McDonald's

A clean and warm environment to eat in. The food arrived quickly

I have a fussy order and it was quick and faultless. Thank you

The food was excellent, the staff were very kind, and my food came on point.

Molly served us and was exceptional. She deserves a promotion.

Dry staff very happy and cheerful, good customer service.

Great food, great service. Ashleigh and Zoe were lovely and very efficient.

Quick and efficient service even though it was very busy in there staff were amazing and so friendly making it a great experience

Ashleigh and Zoe served me and they were really lovely. Service was excellent and fast. They couldn't do enough for us.

Ashleigh and Zoe were absolutely faultless always smiling and brilliant customer service next time I will ask for there phone number

Excellent service food was just fab

Much better since the refurb, and a million miles nicer than McDonald's

Order with touch screen only, created order but card machine not working. Terrible music being played through a knackered speaker. Food was spot on as always and the place was very clean.

Friendly staff, great food always consistent. Fries are perfection. Thanks BK

Food was fast and fresh, staff were very polite

Food is 100% better than McDonald's! Food is always tasty, warm and doesn't look like someone threw it together from the other side of the room (unlike McDonald's!). Coke actually tastes like coke and not the watered down shite from McDonald's! Dusty was awesome and helped rectify an issue that was caused by ordering via the app!

Restaurant and the toilets were clean, the staff were friendly and quick and the food was lovely and fresh.

Food never arrived..Waited 2 hours then on the app it says "delivered". Never again

Service was fantastic, food was fresh and hot and dinning area was lovely and clean, dusty was very helpful and polite

Dusty was friendly and welcoming

Dusty was fantastic and a credit to burger king

Food was hot and staff very friendly

I haven't been To bugar king in years but we had a chicken royal tonight went straight in the bin . No mayo and tasted like sweat and looked like it was stood on . Absolutely disgusting proper let there standards drop

My food at burger king was outstanding. The whole experience was amazing would definitely recommend this restaurant

The delivery man was polite and courteous.

I SPENT OVER £8 FOR A STEAKHOUSE ANGUS NO BACON N O CHESESE NO RECEIPT ITS THE LAST TIME I WILL USE BURGER KING

I visited this Burger King last week with my friends and it was a fantastic experience. The store was busy yet the dining area was clean and tidy. The staff were really friendly and had a lovely smile. The service was really quick and the food was amazing. Vegan Royals, chilli cheese bites, and onion rings are fantastic.

Clean store. Kind staff. Food was amazing

Great service by Molly who was very helpful.

Great food and service by Molly who was helpful

Molly was a wonderful, pleasant server. Food was excellent and swift.

Molly served us, was wondeful food and quick service we were very happy with pur visit!

Had lovely meal and served by molly what a lovely lady so happy to help more of these people we need in the world

What a pleasure to go to burger King Swansea today. Was served by a lovely young lady called chole who took my payment. Served by another polite female member. Yes I parked up but this evening everyone was busy and I could understand why. Didn't wait for long. A male member of staff fetched the food out. And again polite and cheerful. Amazing team 👏 🙌 well done 👏 ✔️

It is lovely and staff are nice. Really good service.

Modern & vibrant dining area. Great place to get some work done. Outside seating area is lovely to enjoy a meal in the sun

Was served by a young girl that 0% interest in her job. The food, if you can call it that was ok, the chips were cold and the burger roll was dry. And to say it's expensive is an understatement

Food was lovely, delivery driver was very polite.

Service was excellent and food was amazing staff was very polite and well mannered!!

Food was cold I had to re- heat it

This Burger King is always the best. Great staff, Molly was really helpful today as I had a bit of a wait. She kept me up to date, really informative and friendly. Always come back to this one!

The staff were so polite and helpful when helping me place my order and were so helpful when I tried to customise my burger

Zoe went out of her way to help us. Very grateful. Thank you 😊

Didn’t add the extra beef pattie or the extra cheese slice to the burger. What’s the point of having those options, that you pay additionally for, and they are not included in the burger.

Great food and service but can't believe how expensive everything has got. I can see why I only eat fast food every now and again. £17 for a burger and chips.

I never received my order even my app said it was delivered

Molly had amazing customer service xxx

Molly asked me to leave this review for a promotion. I am very happy with my chippies and burger. Outstanding service from Molly If i was mollys manager I would give her a promotion.

Dined in, service was great from Dusty and Ashleigh! Food was hot and I hadn’t waited long for my order. Definitely will dine in again and recommend this restaurant.

I had a fantastic experience at Burger King Llansamlet recently, thanks to the employe, Molly. They were incredibly friendly and attentive, and took the time to explain the menu options even during a busy time.

Fair play this was outstanding fresh chips and a delicious double burger absolutely smashes mc donalds Keep the great work up swansea branch 👍 👏

Lovely person highly recommended

Molly gets 5 stars from me .. very helpful and friendly .. excellent service .

my food is stone cold and id like a full refund please.

Wonderful experience at this Burger King, very fast service and kind staff, especially molly. Thank you very much :)

Molly took my order and was very polite didn’t try to rush me overall a great staff member

Very pleasant and happy staff especially molly I think was the woman's name 😅

Molly was very helpful and happy pleasure to see that

The food was delicious. Management and staff were all friendly

ordered double whopper meal and for the 3 time in a few weeks they only gave me a single whopper even though receipt showed the correct order. food arrived freezing cold and other extras like cheese and bacon i paid for on the burgers was missing.

The food never turned up, ordered from another place and turned up no probs

All tables dirty as per the norm. Staff lazy

Had a take away meal today, was served on the till instead of at the machine which was a nice change as usually it's drive through or placing your order with the kiosks. Service was pleasant enough also swift, food was lovely. Had a gourmet burger and cheese bites. Restaurant was clean and tidy from what I could see. Nice little treat meal.

The bag was open on arrival.We had missing straws for drinks, missing onion rings. I will not be ordering again. awful service.

All good food hot and quick delivery

Restaurant was closed at curtains eve after you had taken mot order waited over hour half for food to be told the restaurant was closed my order should not have been taken spoilt my Christmas Eve food as no where else to order from then very disappointed

fair play coming from llansamlet but over 2 hours late times kept changing so didn't know if it was coming chips freezing and lettuce in daughters burger really bad order

Had a few bad experiences ordering from McDonald’s where the orders have items missing, so tried Burger King and they nailed it 😁

never even had order saying delivered shambles

Everything perfect ☺️ thank you so much..lovely and warm and all food there..super fast delivery also..marry Christmas to you all 😀