Burger King in Swansea

All good tonight, food hot, timley delivery

absolutely fuming there no cheese chips, even though I been charged £4.19 for them.

Food wasnt the warmest when it arrived and chipscwere tasteless.

Food was cold and missing items.

I didn't hear the door, my own fault for which I apologised a few times. the driver was rather rude about it and questioned quite a few times how I didn't hear him knock. I continued to apologise more. I felt uncomfortable and intimidated.

An hour and a half for delivery is absolutely shocking in my opinion

I was missing two burgers from my order

the delivery woman would not come to my door, I went down only to have to go back up to get delivery number, she was rude and my food was cold so didn't eat it, not happy would be an understatement!!!

wrong item delivered despite being ticked off as correct on receipt. Delivery checking system needs more attention to detail. Still awaiting compensation claim.

Half food was missing and some was cold £50 dont the drain

delivery on time ,good .food was slightly squashed in small bag .more care needed

burger missing from order, and wrong milkshake for my kid

The restaurant was very clean and the food was great. It also didn't take too long for the food either

The order has not come been waiting over 2 hours

food missing out of family deal so left with child with no food 😢

Literally only ordered it because it had chilli jam on it and sent me the wrong burger im so annoyed

my order wasn't delivered at all but the driver had said he has I am severely Unhappy with this

Nice food but the same as everywhere at mo all delayed due to just eating and Uber eats big orders

I had a lovely experience at Burger King today, the restaurant was very clean inside and outside, staff were amazing and friendly, they helped me place my order on the tills as I’m rubbish at using the kiosk's. Food was hot and delicious. Overall great service very happy

Food was just put on door step and driver did not knock and just drove away

The service was quick, the food was good quality and the employees are all friendly and approachable.

Received 2 small burgers not large

Mostly visit here through drive thru, occasionally go inside. I have noticed quality and speed of this particular burgerking has greatly improved, and is great. I'm not 100% but I'm sure it has new management which seem to be making a big positive impact to the staff and for customers. Staff seem happier and more positive attitude.

Always feel welcome here, girls are always very happy and again best coffee

on the app it said arriving at 14.27 it continued to change to 32 mins passed 42 minutes passed ect and he was sitting in saint Thomas for 15 minutes before arriving at my address

Is okay for a quick bite. Pricey but taste good.

Not sure of the girls name but she was very helpful in helping me chose what to have. Will be back. Food fresh cooked

My whopper didn’t get delivered I am very dissatisfied

this order did not arrive, I have requested a refund

Food was stone cold on delivery

It is lovely and staff are nice. Really good service. Quick.

Clean store. Kind staff. Lovely environment to be in

Good job all clean good service I will come back with friends

Consistency hot food in a nice environment

I live 7 minute drive away from the restaurant and we always get warm food never freshly cooked and always missing somthing or somthing wrong with the order

Lovely food but hate the self service screens and staff don't want to serve you and come up with an excuse like card machine broken.

Fries were cold burger luke warm , lookin at app the driver was in shop a good 20-25 min waiting for another order as mine was gettin cold not goid

Service was excellent and food was amazing staff was very polite and well mannered

ordered at 1636 arrived at 1755

constantly missing items even the recipe shoes no tick it's getting beyond

Amazing customer service and food

Restaurant and toilets were clean, the staff were friendly and quick and the food was lovely and fresh. Great place to go for nice, quick food

Excellent, always very friendly food is always hot and fresh and just an all round nice place to have lunch

Just had the spicey mayo whopper and honestly who ever making the burger need to steady on the sauce, the state on the burgers , honestly that people food and money, wish I could put a photo to this.

Missing food..food cold and hard

Clean place with plenty of room and outside seating. Fast polite service. Plenty of parking. Hardly any vegetarian options and no longer bean burgers. Chips different. Not just this branch but a problem with the company.

There was no chilli cheese bits??

My two burgers are missing from my meal

The service was fast. The burger was to a good standard.

Quality great, delivery excellent. However, one of the sides weren't included. Room for improvement in checking bags

Great taste Great food and friendly staff

Great experience. Very clean store and the food was lovely. Best chips we've had.

Best staff there ! Always smiling and go the extra mile

Food came within 15 minutes of ordering, drive was really nice , I’m happy

Let's start by addressing the elephant in the room here, over £18 for a medium whopper meal and cheese fries. You're a fast food place that serves food in paper wrapping, you are twice as expensive as McDonald's there is no justification for this! Couple that with you're staff greeting customers with distain and zero enthusiasm and the fact they can't read an order and fill it correctly often leaving out condiments or worse the actual food!! You used to be great, what happened? Oh and finally when customers choose to use a drive through they do not want to be parked up waiting for their food, its called a DRIVE THROUGH for a reason!!!!

Never received the order because the stupid delivery driver haven't delivered to my house toke it to someone else's and they eat it shocking service

It was clean, the app offer made it cheap and the service was quick despite being busy. Timed it right as there were no kids running around screaming with parents glued to their phones oblivious to the carnage said kids are creating. Sat in the outside seating area in the sun, what could be better than a quiet Whopper in the sun...

Ordered 2 chicken peppercorn Angus meals and my friend had peppercorn sauce in hers but I didn’t have any in mine which I’m very disappointed cause that’s the only reason I ordered that meal cause of the peppercorn sauce

The fries were crispy and fresh, the chicken burger was tasty too

Food piping hot and delicious. Carpark , restaurant, toilets and drive thru very clean. Disabled parking spaces are available and ramp access to restaurant.

Food was 15 mins late and was cold, fries were soggy, not great when you have just got home from a 15 hour shift!!

Great service from dusty, also helped me with the rubbish bk app thanks.

half my order missing and food is freezing

delivery driver had at least 2 drops before mine, I live 0.8 miles from BK yet delivered last. food was cold unedible and will not be ordering again. not the first time this has happened Ed

The meals I ordered were both incorrect. There was no extra patty and no extra bacon, there wasn’t much bacon in it at all to be honest. The chicken royals had mayo in it. All of the food was stone cold, the warmest item were the drinks.

Great experience. Very helpful staff. Hot and fresh food Fast and brilliant service

The dining area, car park and toilets were very clean. The staff working were excellent with helping me with queries on my order, my order was completed very quickly. Also, the my meal was prepared brilliantly and tasted 10/10.

Ordered double whopper but only received single

Missing food..had to ask for a refund for the missing items

Potions were poor on the loaded fries

Food came hot and fresh, friendly service from the staff tonight

My food at burger king was outstanding, it all came very quickly and it was all freshly made would definitely recommend

I'm fed up of having to warm my food up every time I order food is always cold

Very friendly people especially dusty :)

Fast and good service from dusty on the drive through

Paige was lovely very friendly and helpful

Fast food, literally, got it quickly staff were polite.

dusty served me she was very polite and help full. very happy person

Served fast but cooked fresh, nice and hot, a decent BK branch.

Fried were amazing, burgers were greasy but dry, drinks had no lids and no one behind the counter wore hair nets, long hair hanging down handling food....

Love the offers on the app only ever order on the app to get offers

Quality burgers , prefer here than McDonalds and served by Dusty . Excellent service, just keep up this standard and we’ll be back .

Excellent customer service every time and the best food

Completely the wrong order there are more brain cells on a plant than people who work here

Staff very friendly always smiling

Food ok just warm enough to eat.. No sauces included payed for 3 and included with nuggets...all missing..bag sealed so down to Burger King in theory as pop etcetera was all in bag ..but still caught me for 90p + 1 additional sauce

No problem, ordering delivered at East really nice guy

Great delivery on time perfect, great food too everything was there cheers mate. Great delivery guy

I ordered tangy cheese dorito chicken fries, and small chips and when i was eating the chicken fries i noticed a maggot worm, luckily it was dead and i didn’t eat anything it was on, but that is just absolutely disgusting and not clean at all. Burger King u have a real problem

Half the food missing and when we rang was told to contact just eat!! Absolute joke!!

Brilliant service always polite

Great service from dusty. Chips were a little stale.

Great service and food thank you!

Two steakhouse Angus burgers meals on the app for £15 and free chilli cheese bites using reward points. Ordered on the app for dine in, piping hot and ready as soon as we walked in!

Warm bottles of coke, “large chips” ha, half empty more like. Never again.

Really disappointed that the royal meal offer voucher is taken off on weekends.

Missing items, wrong food delivered and even the food that was delivered was cold. Delivery bag was open when received. £30 for missing food, cold and the incorrect order.

Really nice food and environment

Dusty was great help, Amazing food, good prices !

the time of delivery kept increasing from the first time provided..can't fault the food though