Burger King in Swansea

Always forgetting things I pay for.

They always every order forget the dip I order it’s only minor but still these halloumis fries go amazing with the sweet chilli dip

The food sadly was cold. The chips were not edible but the Whopper was fresh despite not being hot. It was a whim to order a Burger King delivery. Have ordered before and didn't have any issues. We managed to find the 4 number code which proved I'd ordered . Delivered to correct address. I won't be ordering again.

My order wasn’t complete. My kids feel so disappointed

No chicken in the chicken burger!!!!!!

You forgot one of my chicken royals not happy

The burger was cold when it got delivered and wasn’t enjoyable at all. Hoping it will be a one off or I might have to consider not order from here in future

ordered 2 fantastic only had one and ordered bbq sauce didn't have it everything else was fine

Food was cold and didn’t taste nice

Vicky and Matt were excellent! Truly made my experience here special!! They are both a credit to this establishment!!!

Never turned up, shame on them, complete shambles, I will be lodging a dispute with paypal

Absolutely lovely food and great service

Friendly staff and professional. Very clean store

I asked for peppercorn loaded fries and you gave me plane fires

Very nice whopper from i think someone named bradley! Made my big belly very happy and bouncy

Best burger king in swansea, Best of the best, Everything the best. Vicky for prez 20infinity

we've atlest waited 45 mins and the food was stone cold

Great service, pleasant staff, tasty food 🍔

Ordered something got something extremely different

Ordered at 16:58pm was delivered over an hour later. It’s not the first time from here. Very poor service

Best meal I’ve had from there beauful and really good delivery on time

The food was definitely great 👍

Fast efficient and very pleasant staff

Amazing customer service from josh.friendly and helpful.

Friendly service. Everything else good

Lush staff lovely’s quality food never had an issue!

Appreciated the driver for going inside the building

Nice and clean and it can peace full at times as well

Amazing service, especially from Cairan! Definitely say hi to him if you see him!!!

Ciaran gave my food in a fast and friendly manner.

Driver had clearly stopped to pick up another persons order from Greggs and food was cold when it was delivered

Excellent cook time on food really quick, staff really helpful, music playing and it’s not loud which many other places play it too loud

my order was 45 minutes late when arrived stone cold and not cooked properly

Food was cold. Very disappointed

I love ❤️ this branch 😍lovely people, fast , clean and great vibe , Richard 😍vicki 😍and Zara 😍just been unreal 🙌⭐️⭐️⭐️⭐️⭐️ahh you should try the peppercorn beef and chicken 🔥so tasty

5 mins late and all food didn’t arrive. Shocking service

The food was cold, not pleasant

cold food and I don’t rewarm food freezing cold can in same bag as food

original delivery time was 7.05pm actually delivered at 7.55pm, food was stone cold

This wasn’t delivered to our address. We haven’t received it

delivery time pushed back for nearly 2 hours, food was not fresh and cold

why is everything I order food it is cold and undercooked

Lovely! Thank you Zarra for your wonderful service, much appreciated

Best food I’ve had, amazing service, the staff always have a smile on their faces 👍

Speedy and friendly service from the gent serving (I didn’t catch his name 😔) He was happy to help with anything we needed. The service was fast and the food was great as always

Amazing customer service, and delicious food, will definitely come again

Ordered a burgerking but received some 1 elses subway order

Great food will come back again

Excellent service from vicky served me with a smile offered me a large meal so I Did have a large meal I had a triple whopper meal I really enjoyed 😀👍👌

Love the Vegan Royale and PB Whopper. Always clean here and great service 👍

Always come in for a plant based whopper/royal. Staff are always fab ❤️

Clean seating area tasty whopper

Very good service and I recieved my order quickly

Quick service chicken fries were nice

Brilliant food amazing staff *****

Richard was very attentive. Will come again !

Food is always perfect. Staff are warm and friendly. Vicky is a star member of your team

Vick was very happy and helpful

Richard was great to talk too and the food was delicious:)

Food was cold and dry, only ate some of it due to being really dry, I want my money back, just spent 30 pound on cold and dry food, not happy.

Great service and was clean and tidy

recently visited Burger King and was fortunate to be served by Josh best Manager. Her friendly demeanour and attentiveness made the experience so enjoyable! He was knowledgeable about the menu and gave great recommendations that really hit the spot. His service was prompt, and he went above and beyond to make sure we had everything we needed. Thank you, Josh for a fantastic service - well definitely be back because of your excellent service!"

Josh was absolutely amazing, best man Cairan is also amazing

Great service, great food as usual. Top Notch. A++

Asked fit no tomato but it arrived with it in

Great place to eat and socalize and the staff and managers are amazing and so helpfull

Friendly staff and tidy restaurant 😋

quick service, amazing food, great atmosphere, staff always friendly the best bk in swansea

Staff are lovely, food was amazing!!

Great service and quality of food and hygiene

Service was up to standard as they made sure if I had any allergies and showed me what was in different food when asked and was patient

the food wasn’t delivered. i want my money back.

Quick and polite service, fresh food and a clean sitting area

Always consistently good food, hot and fresh with great service.

Chillie cheese bites, and a whopper that's all I wanted, but being told chillie cheese bites dont come with a free dip has ruined my day 😂 ( update ) went in today to buy another deal today £4.99 any burger ( smaller version cheese melt BBQ melt or bacon) one side and a drink , to be told I can only have one burger with that option, even though it clearly states any burger, the burger was already made judging by how fast it came out and not the usual piping hot freshly cooked feel you get from BK, the cheese had already started congealing in side the paper too which I don't get from the branches i usually visit, pick your game up guys, and again on previous visit it clearly states on the board chillie cheese plus dip 😂, but yeah twice now, that's me done with this branch

small ice cream received instead of large

It's always a great place to go for a quick grab of meal - whether it's breakfast, lunch or dinner

Very nice fast food place, food comes quickly and service is brilliant

Horrible atmosphere, girl who answered the phone refused to serve me and then threatened to report me because she did not talk and we had music playing in the background. 16/1/25 around 5 clock

fantastic customer service, food was great quality and given quickly

Great customer service, very friendly

Again Burger King is Burger King I do wish they wouldn't drown the vegan royale in mayo whenever my daughter asks for no lettuce. I've no idea why they do that

Lovely food and fast service. Highly recommend!!!

went to other address on my app reordered but can't seem to work out why it has changed addresses in app

Amazing customer service and amazing food definitely will come again.

Great service at Burger King today! The supervisor Kelsey was friendly and efficient, great food and great service 😊

food arrived nice and hot delivery was on time

Lovely Food, fast service and service with a Smile. Highly recommend

Josh Harris makes my dining experience a 10/10, what a man

Very fast. I love it great place

Excellent service, and the food was hot and tasty.

Brilliant service today kallum is a credit to your store 👏

Always the friendliest staff, always cooked fresh

I love this place, polite staff and delicious food

asked for BBQ sauce ,they never gave it,,food was freezing,,

Good still cold tho I have said about this on many orders I won’t ordering agian

Order was missing kids meals not happy will not be ordering from burger king again

Josh was great excellent manager exceeds the standard of customer service

Josh was a star ⭐️ very good service

Josh H did a rlly good job and he is amazing