Burger King in Swansea

Ordered something got something extremely different

Ordered at 16:58pm was delivered over an hour later. It’s not the first time from here. Very poor service

Best meal I’ve had from there beauful and really good delivery on time

The food was definitely great 👍

Fast efficient and very pleasant staff

Lush staff lovely’s quality food never had an issue!

Amazing customer service from josh.friendly and helpful.

Friendly service. Everything else good

Appreciated the driver for going inside the building

Nice and clean and it can peace full at times as well

Amazing service, especially from Cairan! Definitely say hi to him if you see him!!!

Driver had clearly stopped to pick up another persons order from Greggs and food was cold when it was delivered

Ciaran gave my food in a fast and friendly manner.

Excellent cook time on food really quick, staff really helpful, music playing and it’s not loud which many other places play it too loud

my order was 45 minutes late when arrived stone cold and not cooked properly

Food was cold. Very disappointed

I love ❤️ this branch 😍lovely people, fast , clean and great vibe , Richard 😍vicki 😍and Zara 😍just been unreal 🙌⭐️⭐️⭐️⭐️⭐️ahh you should try the peppercorn beef and chicken 🔥so tasty

5 mins late and all food didn’t arrive. Shocking service

The food was cold, not pleasant

cold food and I don’t rewarm food freezing cold can in same bag as food

original delivery time was 7.05pm actually delivered at 7.55pm, food was stone cold

This wasn’t delivered to our address. We haven’t received it

delivery time pushed back for nearly 2 hours, food was not fresh and cold

why is everything I order food it is cold and undercooked

Lovely! Thank you Zarra for your wonderful service, much appreciated

Best food I’ve had, amazing service, the staff always have a smile on their faces 👍

Speedy and friendly service from the gent serving (I didn’t catch his name 😔) He was happy to help with anything we needed. The service was fast and the food was great as always

Amazing customer service, and delicious food, will definitely come again

Ordered a burgerking but received some 1 elses subway order

Excellent service from vicky served me with a smile offered me a large meal so I Did have a large meal I had a triple whopper meal I really enjoyed 😀👍👌

Love the Vegan Royale and PB Whopper. Always clean here and great service 👍

Always come in for a plant based whopper/royal. Staff are always fab ❤️

Great food will come back again

Clean seating area tasty whopper

Very good service and I recieved my order quickly

Quick service chicken fries were nice

Brilliant food amazing staff *****

Great service and was clean and tidy

Food was cold and dry, only ate some of it due to being really dry, I want my money back, just spent 30 pound on cold and dry food, not happy.

Richard was great to talk too and the food was delicious:)

Richard was very attentive. Will come again !

Food is always perfect. Staff are warm and friendly. Vicky is a star member of your team

Vick was very happy and helpful

recently visited Burger King and was fortunate to be served by Josh best Manager. Her friendly demeanour and attentiveness made the experience so enjoyable! He was knowledgeable about the menu and gave great recommendations that really hit the spot. His service was prompt, and he went above and beyond to make sure we had everything we needed. Thank you, Josh for a fantastic service - well definitely be back because of your excellent service!"

Great place to eat and socalize and the staff and managers are amazing and so helpfull

Great service, great food as usual. Top Notch. A++

Josh was absolutely amazing, best man Cairan is also amazing

Asked fit no tomato but it arrived with it in

Staff are lovely, food was amazing!!

quick service, amazing food, great atmosphere, staff always friendly the best bk in swansea

Friendly staff and tidy restaurant 😋

Great service and quality of food and hygiene

Service was up to standard as they made sure if I had any allergies and showed me what was in different food when asked and was patient

the food wasn’t delivered. i want my money back.

Quick and polite service, fresh food and a clean sitting area

Always consistently good food, hot and fresh with great service.

Chillie cheese bites, and a whopper that's all I wanted, but being told chillie cheese bites dont come with a free dip has ruined my day 😂 ( update ) went in today to buy another deal today £4.99 any burger ( smaller version cheese melt BBQ melt or bacon) one side and a drink , to be told I can only have one burger with that option, even though it clearly states any burger, the burger was already made judging by how fast it came out and not the usual piping hot freshly cooked feel you get from BK, the cheese had already started congealing in side the paper too which I don't get from the branches i usually visit, pick your game up guys, and again on previous visit it clearly states on the board chillie cheese plus dip 😂, but yeah twice now, that's me done with this branch

small ice cream received instead of large

It's always a great place to go for a quick grab of meal - whether it's breakfast, lunch or dinner

Great service, pleasant staff, tasty food

Very nice fast food place, food comes quickly and service is brilliant

Horrible atmosphere, girl who answered the phone refused to serve me and then threatened to report me because she did not talk and we had music playing in the background. 16/1/25 around 5 clock

fantastic customer service, food was great quality and given quickly

Great customer service, very friendly

Lovely food and fast service. Highly recommend!!!

Again Burger King is Burger King I do wish they wouldn't drown the vegan royale in mayo whenever my daughter asks for no lettuce. I've no idea why they do that

went to other address on my app reordered but can't seem to work out why it has changed addresses in app

Great service at Burger King today! The supervisor Kelsey was friendly and efficient, great food and great service 😊

food arrived nice and hot delivery was on time

Amazing customer service and amazing food definitely will come again.

Excellent service, and the food was hot and tasty.

Josh Harris makes my dining experience a 10/10, what a man

Lovely Food, fast service and service with a Smile. Highly recommend

Very fast. I love it great place

Brilliant service today kallum is a credit to your store 👏

Always the friendliest staff, always cooked fresh

I love this place, polite staff and delicious food

asked for BBQ sauce ,they never gave it,,food was freezing,,

Good still cold tho I have said about this on many orders I won’t ordering agian

Order was missing kids meals not happy will not be ordering from burger king again

Josh was great excellent manager exceeds the standard of customer service

Josh was a star ⭐️ very good service

Josh H did a rlly good job and he is amazing

missing items and food was cold

I am a 79 year old lady who cant comunucate well. And I've never had a nicer boy then cairan help me with my order. He was very kind and even helped me into the toilet and got toilet paper for me when there wasn't any. He is a very nice boy Love Peggy x

Three of us came in for an evening meal, and had a great experience: friendly, approachable and professional staff, and superb food - terrific burgers beautifully prepared, with tasty sides. Definitely worth repeating!

We ordered online and we didn't even get all of are food this has happened so many times now it's very unacceptable and bad for business

Took two hours 'prepairing' the order and had to phone resturant because no one seemed to know what had happened. Food was cold when delivered even when I was told it would be made fresh for the inconvenience.

Food was warm drink was cold was just missing my halloumi fries

I watched the driver take my food 10 miles and it is stone cold.

meal was fine, although my drink was missing but there's no box for missing drinks on the missing items list. that needs to be sorted.

Food was hot and custoner serving was great

Josh was awesome, nice guy and really helpful

Food was stone cold when it arrived.

Great delivery from Nani. Couldn't be better

Handed the food to me & the paper bag split all food on the pavement & raining. Didn’t bother to help me pick the food up from the wet floor. Just drove off without saying anything. Food was wet, cold & damaged

we ordered chilli cheese bites from Burger King with other food never received them phoned Burger King and the bites were seen being put into a bag then when delivery turned up they were missing got to to complain to Just Eat to be told I might get a refund for missing item but not holding my breath

The restaurant had a clean and modern layout. A comfortable place to dine. The staff were friendly. Food was tasty too.

meal was cold 17 pound meal expect it to be hot. not happy will makeing a complaint to just eat and burger king

I didn't have any drinks with the meals