The booking was continually messed up. Full payment was demanded well in advance and I can see why. I don't think anyone in our group would have felt happy to pay full price on the day. It was more like a poor school dinner than a restaurant meal. My main meal was served cold, the potatoes were inexplicably leathery. The "roulade" was dry. How long had it stood on the side sliced I wonder? The large slab of paté balanced on a chewy piece of erm...bread? (Was it bread? Had it been microwaved? How was it this bad?) was truly revolting. Unsurprisingly at no point were any of us asked if our meal was satisfactory. I would describe service as sullen. Will not return here again. Always unpleasant to give a bad review but sometimes these restaurants need calling out, because sometimes they really are stretching their customers goodwill beyond their limits.
Found this lovely takeaway by chance. The food was excellent and piping hot. Really good value for money. They even gave us prawn crackers. More than happy to recommend.
We got a delivery for quite a big order over the weekend. The fella on the phone was lovely and helpful, the delivery came really quickly and was lovely!
Not the Gwalia we all know....got a very expensive 4pack hot cross buns...so dry and tasteless....no spice of the usual ones....£1 ones from Asda are so much better....ham not its usual thickness, see through thin....such a shame,...
I ordered 1 fish(my hand is bigger) 1 small chips(when they mean small,they MEAN small,iv'e had bigger starters) 1 large carton of curry(if that was LARGE i would hate to see the small cartons) and a jumbo sausage(which was a jumbo sausage) all that for £16.00......I would say it was worth about £6.00..........FINNS ALL THE WAY FROM NOW ON !!!!!
We placed our order and paid online. Estimated delivery time 45 minutes.
After an hour, I called for an update. Whoever answered the phone was impatient and rude.
Our order was delivered 90 minutes later.
The food was awful. Cold, over salted, and smothered in grease.
AVOID!
Below average experience with raw donner meat, dry and hard pitta bread, hard and thin garlic bread. Same ingredients used as all the other kebabs in the area I’m not sure what makes this place special…..
Muy grosero con los clientes.
También abusó de mi hijo AUTISTA TDAH de 13 años porque le preguntó por qué su rollo de hotdogs estaba frío, a lo que luego le gritó diciendo que tiene una actitud y comenzó a burlarse de él en voz alta a los clientes y el muelle ocupado : (
Esto fue después de que él grosera y abruptamente gritara a un par de mujeres frente a nosotros diciéndoles que la que está ahí (puntos) después de ignorarlos a propósito y servir a otra persona primero sabiendo que estaban esperando, luego sarcásticamente dice bien has ordenado 🙄
Solo tenía cebolla cruda y bebidas calientes. Fue bastante grosero diciéndonos como si lo estuviéramos sacando a cocinar un poco más (había algo en la placa caliente) así que no comí pero 3 de nosotros lo hicimos bien,
Cuando la comida finalmente llegó no era muy agradable en absoluto y la mayoría se desperdició.
Ok for a stop off didn’t order food as staff was overwhelmed with the amount of customers did manage to get a warm hot drink. Sadly the toilets were horrid and had all been closed for cleaning once the young lady opened them again they were still dirty and lacking toilet roll so made our way over the road to the public loos. Great views comfortable seating and that’s where it ends sadly.
I never ever complain as I have worked in the hospitality industry myself and now how difficult it can be at times.. But the staff here, particularly the girl on the counter are terrible. Worst customer service I’ve ever received, not even a smile, just rude comments.. My advice would be smile and be more happy with customers and in general, it doesn’t hurt and makes your life much better.
Shame as this location has great potential but the staff are not welcoming at all, won’t return.