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Delivery
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Outdoor
1177 Opinions in 2 websites
Went for lunch early on a Sunday using a discount voucher. Place was dead, we were the only table. Service nice and attentive initially. We order food, some dishes were ok if too greasy (chorizo). The patatas bravas sauce is a watery mess that ruined perfectly good fried potatoes. The chicken wings were supremely bland. We also ordered some tzatziki and what ensued was one of the most bizarre experiences I have ever had in a restaurant… When we were 2/3 done with the tzatziki, my son noticed there was a hair popping out the untouched side of the plate. He proceeded to pull from it as kids do and we found a hair as long as my forearm had been there the whole time. Much to my son’s embarrassment, I asked him to place the hair back to where he found it, aka the tzatziki plate, and call the waiter to let him know. He asked if we would like another portion, and I said no thanks as we were getting ready for dessert and have to leave soon. Now, my tolerance to hair in food is probably higher to most people, but this was one big long hair that would put into question the hygiene practices of this restaurant. Upon finishing my dessert, I ask for the bill and to my surprise we had been charged full price for the “hairy tzatziki” in question, plus a not-so-discretionary service charge it seems. I get up to pay the bill and proceed to politely tell the two waiters that I am not impressed with the way this has been dealt with, and that it’s their choice to either remove the tzatziki or the service charge from the bill, but that I won’t be paying both. And this is where the fun starts…they proceed to tell me that the hair in question did not have any tzatziki on it and that they “don’t know where it came from”. I am now getting agitated and ask them if they are implying that we somehow “planted” a long hair in the cheapest dish that we ordered, which would have meant we deliberately brought it with us since none of us has long hair. Unbelievably they proceed to double down and continue arguing with me that they don’t have long hair either so it couldn’t be theirs (kitchen perhaps?), so after one of the most ridiculous back and forths of my life, and after I tell them I’m not paying for the optional service charge, they reluctantly remove the tzatziki in question from the bill. In retrospect I should have said at that point that I would not be paying for service anyway after the embarrassment and veiled accusations, but just covered the charge and left. To management, please send your employees to some basic hygiene and customer service training, if this is your standard of service and your staff feel they can insult customers on an empty restaurant, you may be in for a bit of a surprise or a visit from Gordon Ramsay soon…
1168 Opinions in 2 websites
Come hungry as you'll leave extremely full of delicious food! We had an extremely tasty meal here for a group of 7 and staff were extremely friendly and attentive, making our only regret that our stomachs weren't bigger so that we could eat more! 2 of our party had to unexpectedly leave quickly, but the team were fantastic about it, very quickly packing up the food and having it ready to go for them! One of the best meals in Perth, and definitely the best Thai food I've had outside (and likely including) of Thailand!
1134 Opinions in 2 websites
Cute hotel located in a historic castle. It’s a bit outside of the city center in a quiet neighborhood but makes for a peaceful stay. My friend and I shared a suite and it was quite large. The bathrooms were also quite luxurious and there’s a tub as well as shower. They have free breakfast if you book directly with them, but since we booked it through the Capital One portal, we didn’t have that. The keys themselves are physical keys (not keycards). The front desk is nice and even though there wasn’t a water bottle filling station, they filled them up for us. They were able to hold onto our baggage after we checked out while we explored the area.
1125 Opinions in 3 websites
We were a little early for our restaurant booking so had an aperitif downstairs in the wine bar, which was a fantastic start to our lunch. Excellent staff and choice of wines. The room is big with benches and tables plus a mezzanine. The restaurant, despite some comments is very rustic french. Great atmosphere and the food is of a very high standard for the price. I've been a few times and it's always consistent and the service friendly and efficient. It's always busy with a great buzz of conversation. No piped music either, hoorah🤓.
1076 Opinions in 2 websites
Riverhill has incredible coffee and food. The staff are friendly, and the fact that it is always busy tells its own story. This is, for me, the best coffee in the centre of Glasgow and close to Central Station. The only problem is, they don't open until 8am and I now have to be in Central just before then, but you can't have everything.