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Outdoor
The best restaurants in Inverclyde Glasgow and Surrounding
200 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1737 Opinions in 4 websites
1893 Opinions in 2 websites
I have ordered from here for YEARS. Nearly every weekend. And always sang their praises. Well tonight I received the worst costumer service of my life. Firstly my order was wrong because it had no sauce on it which quite frankly I don’t want to eat it dry, so I simply called and asked for a replacement as it was already getting cold and I did not want just a tub sent to me. They were shouting at me, calling me a liar and saying there was sauce on the kebab and then changed their mind and said actually we put a tub in. Nope you did not. After a lot of back and forth and explaining I’m a Loyal customer, nearly every weekend. They then said ok we will send a new order to you with sauce on but it might be a while the driver is busy, that’s fine. Which I then learned that was also a lie. Nearly 2 hours later no order. I called and he shouted down the phone you weren’t to get another order we told you that. Which I said well that’s a lie you said you would send one out. I explained I have just finished a busy 12.5 hour shift in hospital, I’m pregnant and I took your word and now your telling me you lied to me. He was not empathetic, couldn’t give sh**. So whatever staff you have working tonight. Learn manners and how to deal with customers because you’ve lost one. And genuinely upset me. Thanks for that.
51 Opinions in 1 websites
Staff at the weekends couldn't be nicer, always so friendly and helpful. Seating areas is always kept so clean as well.
22 Opinions in 1 websites
Would give less if it was an option. Arrived with my wife and two young grandchildren, given a table and menu. It was just after 5 pm, there were only 2 other people in the restaurant. It was cold inside and after 15 min of being ignored we left, without even being asked if all was well. Absolutely no idea why they are open.
16 Opinions in 1 websites
Ordered steak and asked for it to be extra well done , got it home was pink in middle, went back with it and was given abuse , not a happy customer, think they should give place a good clean
1 Opinions in 1 websites
Bit off a con... ordered flake and Nutella cookie dough wae ice cream...cheap choc spread not Nutella...one tiny scoop of ice cream even paid extra for it ..no taste off coconut that I ordered..partners ice cream meant be kinder choc no flavour either...rather expensive for wot u get....but cookie dough is lovely ..guys really nice ...still ate Every bit though...a will try it again one day
32 Opinions in 2 websites
I go here twice q week very large cafe food is good but can be priced to much for what you get
65 Opinions in 1 websites
Oh Dear !!! I’ve held back on reviewing this mcd’s, giving them the chance to get their act together. Went for my Sunday breakfast as a drive through customer. Waited at the ‘pod’ for 10 mins, waited a further 8 mins to eat to the pay window, 4 mins to reach the servery where I was held for another 10 mins. All staff seemed flustered and run off their feet, the number of inside customers and cars waiting didn’t reflect this. Anyway, drive off to a parking spot 2 mins away to find that my ‘mini hash browns’ had been substituted for a cold normal h/b and the ‘mighty McMuffin wasn’t much warmer. Have tried to take food back ere before to be met with blank looks and little else so not worth another 30+ mins of m time. Poor management, not staff.