KFC Greenock - Custom House Quay in Inverclyde

half my order was missing meaning half my family where not fed. not good enough at all also contact number isn't recognised

They always forget something. This time dip with one meal. Just wished they’d take more care.

Delivery was great. Order was wrong however.

sides missing from both meal deals ordered and also missing another item from the order. I will not be ordering from Greenock KFC again

Quality of food wasn’t great burger buns rock solid, also missing items no chips with meal & no gravy’s.

Just had delivery and wasn't up to scratch there was chicken missing from one of the meals we also ordered gravy but didn't get it really disappointed won't be ordering from here again as when you try to call to complain you can't get through

asked to be delivered at 9pm was arrived at 10pm , chips where freezing, and missing 4 hot wings

Kept changing the delivery time, waited 2 and half hours and they forgot chips. Hit and a miss with this place.

Delivery in 30 odd minutes. Everything accounted for and still hot. A+

Everything was delivered, food hot and fresh

What an utter shambles of a restaurant! Not for the first time KFC Greenock has let me down with missing items, wrong items and stone cold food! I stupidly keep giving it another chance every few months but just let down every time. Avoid this branch of KFC at all costs!

Wrong order sent then delivery driver told me to call restaurant to which no1 answered

Food was cold juice was roasting hot and there was no dips. Chips just dumped in bad all over place not it there separate packs

Absolutely Ridiculous last time I order from KFC no juice no water so can’t eat food you have one job to do give what is ordered this not the first time it happens all the time KFC no more so angry

Fast delivery and order was spot on 👌

the two rice bowls were on their side with the lid off. luckily most of the food stayed in the bowl. I do however think the rice bowl itself was tasty.

No fries, four portions missing

Around 21:20 today been to kfc Greenock drive through, & order 14 pieces of bargain buckets, 10 piece of hot wings, fries, and a large gravy, coke.. instead got 13 pieces of chicken no gravy & no bill… what a tragedy.. in Greenock KFC… thomas

Excellent fast and very polite delivery man 👍👍👍

Pathetic service, one of my item in my order is missing, not answering phone either

The order was late and then they didn't even give me the juice. Not the first time we've had missed items from our order. food was also rubbish.

All 6 fries where missing , called and no answer …… just spent just under £50 for not even a full meal between us

missing a massive peice of my order bucket of 20 hot wings

place is an embarrassment workers clearly can't read and I'm certain they can't write either almost every time I place an order of more than 1 meal it's a guarantee that they will forget at least one item because the workforce is a bunch of special folk

Chips where cold and soggy and i never got my coleslaw i paid for

Fries missing from both meals no acceptable

Good never arrived and no replies from just ear or KFC

Happy with my order overall, but I asked for BBQ sauce and got tomato sauce instead.

Your staff aren’t capable of completing orders, countless online orders and I’ve always ended up getting half my order. How can a ten piece bucket arrive with 4 bits! Don’t bother replying with that robotic demolition man reply either. Don’t know who’s fried more, the staff or the chicken. Never again will I be ordering, no wonder you don’t answer the phones down there. Must be ringing off the hook every night way them moon units running the shop.

food always cold everytime I order from kfc

I will never use KFC ever again ,took the grandchildren there last night order was 3 kids popcorn chicken meals I chicken bucket "£9.99" and a double down zinger worked out at £34 odds ..popcorn chicken meal that was a laugh ,small popcorn chicken and a tub of beans ,a stick of pineapple, no frys 3 small drinks ,,chicken bucket 4 pieces of chicken ,popcorn chicken and a coke double down zinger looked like someone had thrown it together ,no drink ..needless to say kids left as hungry

one of our meals was totally missing

This must be the worst KFC in the country. Don’t serve hot drinks (machine has been removed), had to ask for a fork to eat my salad, no condiments on offer and just generally grubby and dirty. On a positive note, the food was fine and the staff were lovely and so helpful. I think even they were embarrassed about the state of the place! They are doing their best in an abysmal environment. Shame on KFC!

did not show send they were out side no one their

fast and good really appreciate it

Missing items. Cold food. Tried calling and no answer

Yet again missing a full meal.

Half the food was missing, most was cold. can I request money back for this?

They Forgot 6 portions of fries, like how do u forget the fries lol

Orderd 3 meal only revived 1 and 3 juices .. called the restaurant no answer … never again what a waste of money

yet again majority of the order missing. £52 of an order to receive no fries for 4 meals one drink missing - no gravy. Last time we are ordering it happens constantly

Delivery was great, restaurant is terrible and constantly get orders wrong

For the third time in the last four orders they managed to get the order wrong. It really is hard to fathom why they can't pack the right items. On top of that it was late too.

Just ordered a drive through the order was FROZEN I MEAN FROZEN!!!!!!!! THIS IS SHOCKING ALL KIDS WORK HERE BOY SAID FRYER NOT WORKING IT CERTAINLY ISN'T WORKING SHOCKING SERVICE

Half of order was missing , really don’t get why managers here are actually still in place , so many reviews complaining about missing items, I work in retail , there really is no excuse

Missing half the order and they don't answer phone. Submit for refund and tell you they'll review the request in a couple of days

No compaints - very easy to use. First fime ordering that type of food via justeat, saved me as I had to stay in for workmen coming.

Half the order missing as usual. Waste of money and time on a delivery because now I’m arranging someone to drive me down to complain. Last time ordering.

Chicken was undercooked & chips were terrible

burger was overcooked and tasted burnt, side of gravy missing, wrong can of juice delivered

I was missing a wrap from my order

All wrong orders, people waiting 45 mins on a quiet day for the wrong order. When I ordered I had waited 30 mins before realising the girl who was doing my order had a fascination of “rubbing” her nose and then opening the food packages and putting the chips in boxes without gloves myself and another seen this and asked for a refund and while processing the staff seen this happen when we pointed it out.

Filthy restaurant. Toilets appalling

Ordered a 8pc boneless feast wasn’t sent that was sent a zinger burger instead and missing large gravy and orange fruit shoot for colonels meal for my wain.

Only thing nice about this place is the girl that works the window, lovely possitive attitude

Honestly got three chips in both my box meals. Missing my chicken wings. Sent wrong burger and gave me two sweet chilli wraps instead of a sweet chilli and BBQ. Most definitely won’t be back.

did not receive what I ordered. No hot wings or chicken pieces. Received 2 x chicken strips instead

Never got some items that were paid for

was horrible. pure muck. Will never order from KFC again. cannot believe I've just paid £40 quid for that. what a waste of money

time kept going up for delivery driver great

Just eat were great however kfc has not given me my order which wasn't cheap

Was prepared and delivered fast, would buy on just eat again

only ordered 4 meals and half of it was missing. they didn't answer call to correct it.

always get your order wrong... every time

Wrong juice got a kids fruit shoot instead of the tropicana fresh orange juice I ordered

Food is Absolutely freezing ice cold dip missing late

ordered dipping banquet and received no dips at all. also 2 large gravies missing. chicken dry and tasteless. chips cold and inedible. a waste of over £30

Whole meal missing replaced with tubs of gravy very disappointed and the shop would not answer the phone as I phoned numberous timss

Fabulous. Staff paid great attention to my requirements.

i ordered my food at 17:00 and it is 19:30 and still not here and it said it was supposed to come before 18:00 and when i call there is no answer and it was a large order and expensive

Worst KFC ever.planned to sit in but choose to sit in car instead as restaurant was to cold.toilets were not tended to which I did report to staff. No toilet paper .one hand drier which blew cold air periodically. Female and male toilets. Ordered the stuffing burger and 2 other burgers aswell as chips.were told on collection there was no cranberry sauce.might be an idea to put this on self check out instead of waiting till it's paid.4 lots of burnt chips. 1 cremated burger and 2 cold burgers.and no napkins

delivery driver was very quick and very nice at the door

My order took almost 3 hours !!! Was all hard , handful off chips , lukewarm , went in the bin , was un edible , so I would like a refund , as it cost £34 for unedible food !!!!

On time, courier was great however half of my order was missing, how do the staff not know how to prepare their own menu??

Replaced items and food arrived on time, place is really taking a good turn glad to see :)

the meal was lovely and warm, which I found to be a bonus

Had to get a refund as nothing I ordered was there really disappointed in kfc

usual always something missing

great service food great nice and warm courier very very friendly thanks

I was charged for items that I did not receive and when you try contact the restaurant there is no answer. also I have to wait for a refund for items when they are quick enough at taking the money out of your account.

ordered 3 meals and never got chips..

please next time make it delivered as per the requested schedule.

Fries missing, joke for the prices you lot charge.

needs more training on how to speak to the customers he was rude

Long wait, very expensive and tables, floors and chairs dirty. Food was actually nice though, a surprise tbh friend got the stuffing tower meal which was about £12 and worth £3. I got boneless feast which was nice but barely warm and hardly a feast

Wasn't my order I received and when I tried to call the store a gew times it rang out everything. Staff doesn't answer telephone

bad mini fillets were replaced foe hot wings not what we asked for and we waited like an 1 hour 40 minutes

what a friendly and polite courier. so cheerful.kfc got order wrong but that's not the delivery drivers fault

My order had 3 missing meals, repeatedly tried calling KFC (phoned 6 times till it rang out)

I was given the wrong order altogether

Food came on time but the 2.99 gravy never came with my order, how such a simple order could be missing something is beyond me, 2nd time out the last 3 times I’ve used just eat that I’ve had a terrible experience!

pleasant delivery driver but usual cold food and items missing last 2 orders I've placed through just eat hence the 1 star they are lucky to receive

Excellent customer service from start to finish. Delivery driver was amazing and so polite

Every time I go here the food has been great and the prices are also good

Missing item , think big bosses need to have a look at the managers here, seems to be a recurring issue with missing items , poor quality and bad service, KFC you need to sort or people will go elsewhere , under 3 is a no no for most on this

order was wrong, yet again. red wrong order in a row.

Missing items and asked for no salad and it was disgustingly loaded with salad

Absolutely shooking half my order was missing one kids meal all i recived was 2 corn in the cobs no popcorn chicken no pineapple stick no juice

Where is my order as it wasn’t delivered to myself

Made order on line, never arrived and charged, just be conned, will not be ordering again, joke