Taco Bell in Inverclyde

wrong order arrived. tried to go through just eat but they need photos and I'm not going through the bin to get them

Only half one one think game in my order with no cheesy nachos both of them and no chorizo and wrong drink and I couldn’t get a refund

Order was not delivered to us... No idea what happened to it...

Driver didn’t deliver my food just drove near my house then it said it had been delivered and there was nothing about

It was a good delivery on time to be expected although the food was room temperature going on cold as it had come only being a 10 minute drive although no fault to the delivery driver came fast and was very friendly

It was filthy, we ended up not ordering. 4 employees standing showing each other pics on their phones, every table sticky and dirty

Xl cheese sauce was almost fully empty and the large cheesy fries were half empty

Food was didn’t have any taste and isn’t worth the price

Food is good but the place is just filthy. There were 2 staff on, albeit one having lunch, and we were the only customers in the place (only 2 separate diners visiting during our 45min stay). The entrance doors were filthy with greasy hand prints, the floors under tables and behind the bins had not been swept, tables were left dirty from previous occupants and the toilets one had pee all over the seat and poo in the other with the sinks being filthy too. It didn’t even look like dirt/mess from that day. If that’s front of house I dread to think what’s lurking in the kitchen!

Missing item cheese quesadilla, large meal

Ordered two portions of chicken tenders but didn’t receive them.. ordered two tacos and they came with most of the toppings in the bag and broken, my boyfriend got a beefy Melt burrito but he doesn’t like cheese so I ordered without the cheese sauce and it came WITH the cheese sauce! Not happy Taco Bell. Do better.

I did not get this delivered they did not come

Poor customer service in here. Staff attitudes need a shake.. too busy chatting away and dealing with the drive thru, ignoring the instore customers. The front of the shop was poorly cleaned. Food on floor tables and seats. I worry if this is the front of the place what exactly is the kitchen area like! Would not recommend the place at all.

If you go in with lets say a drink from KFC they make you either bin it or stand outside until you've finished it absolutely fried. Also the joint is absolutely manky theres just stuff aw over the gaff.

Food was cold, horrible service, rude, messy, took 40 mins is for choros and when they brought it is was burned. Toilets smelly and when we went to the counter they walked straight past us and rolled eyes. Very disappointed.

SECOND TIME GETTING FREEZING COLD FOOD !!! £30 DOWN THE DRAIN.

one of the best delivery’s ive had from taco bell, the portions were great and everything arrived warm!

Taco Bell is meh. Delivery driver was really quick tho.

Take so long I was in a que for 50 min

Dinner was bashed up plus no drink came with it so I paid extra for no drink. Fast delivery though.

food all freezing , couple of items missing

the food was freezing cold, couldnt even bite into it because it was like chewing cardboard, i asked for no lettuce on the taco and it came with it on it nevermind the fact half the beef was all over the bag. delivery time was over half an hoir that expected. so not happy will not be ordering from here again, i will like a refund please.

After waiting 45 mins when order came was stone cold it could b seen by tracking that driver was all over the place and when he eventually got to street went down 2 doors b4 made it to right number I am a single grandmother who was giving her grandson a treat tonight which was completely ruined by cold food which went into bin

Order was missing items. I've raised this with just eat who are "looking into it". However this has happened several times before and I do not get a refund because somehow they've decided. No longer wasting my money for items to be missing/no refund.

Paid 34.15 for my order and all the food was freezing. Also, missing a can of pepsi.

food was cold and soggy when it actually arrived

Received the wrong order and can’t get compensated due to communication issues and us binning the evidence before photographing.

Food didn’t taste normal and they have me a can of Pepsi instead of the 1.5l I ordered

Drink with 7layer burrito is missing and food is cold as it was prepared hours ago

Forgot my chips, sent pepsi max when i ordered tango, was flat. Disappointed from my favourite restaurant.

Food was freezing , items missing 👎 poor show

great service, great delivery time. didn't go hungry for long.

Everything was freezing order was left on the counter no one said that was the order complete had to ask 3 times as the girl just walked away

pleasant friendly delivery person

Food was cold and cinnamon twists were soggy and inedible !!

Had lunch in taco greenock. Spent 30 pounds on food which was decent. The place was a riot .no tables were cleared the floor was littered with containers and chips .At no time was there a worker who came out to tidy up .kids were running around in the shop shouting and with a ball . I give this place a 4/10 and that is for food only the hygiene was appalling.

my food was good and came out warm, however the staff seemed quite fed up with their job and walked away before you could even pick up your food, just leaving it there. the restaurant looks decent enough, however there was some rubbish around.

missing items from order, what was ordered was completely unedible

No lettuce. No proper filling and lady behind counter super unhelpful. Very dissatisfied.

Food great same time on the phone the toilet need fit clean ever time block

Trash and leftovers all over the tables and floors, looked like someone had trashed the place. Not a clean table to be seen. Looked understaffed. My first and last visit to this branch. My picture's don't do it justice. Toilet leaking and the smell was terrible.

Freezing cold. can't blame the driver. it was being "prepared" for over 30 mins

Food was freezing and missing my 3 piece tender and dip

Litter and bags everywhere not clean at all however food was decent but not happy at all with the hygiene

The place was an absolute mess! It was like a skip. Staff served with cheekyness for no reason at all, and they acted like nothing mattered to them. Food wasn’t as good. Overall poor hygiene, place needs to get a grip!

Delivery time kept changing. Wrong order sent for the second time

I think this is the dirtiest place I've gone for food. We went at 12.00 so its not like it had been mega busy before we got there to be in the state it was- Floor, seats and tables were filthy and the tray my food was given to me was filthy, sticky when I just went to pick it up. When I asked the guy to clean the table, he acted like I'd asked him to lick it, it's a basic thing, take some pride in your work! He wore gloves to clean the table then didn't change them going back into the food area. Walls and toilet doors were disgusting and there was no handsome. The food prep area was dirty from what I could see. The food was cold and the iced tea from the machine was a different colour and taste to normal. This place needs some staff training in basic hygiene and customer service and needs a deep clean. It was my 1st and last time at a taco bell.

Missing chips, missing sauce for churro’s, paid for chicken quesadilla with and paid for extra chicken, the thing was almost empty, poor show.

food was of good quality but cold and missing an item.

I didn't get the crunchy taco, the food was nice

Food was the wrong order…got two nacho crabing burritos instead of my beefy melt burrito. Got chips when asked for no chips. Food was cold. Delivery time kept changing

Good quality , great carrier but delivery y time for small amount of food was long

Sometimes it's the best thing you've ever tasted. Other times you can tell that the cooks have no idea what Taco Bell is supposed to taste like or half the toppings and lava sauce are missing. Depends who is on I guess..

Driver went wrong way, Gave me the wrong order and was late on top of that.

Went to the drive through, the only car there. Waited and waited, called... nothing. Eventually drove through and left. Emailed head office as there is clearly a problem - no response. I'd love to critique the food if I ever managed to get any.

Every food item was cold, not lukewarm, cold. None of the nacho cheese’s paid for were included which completely changed the meal.

When it first opened it was quite good...now the place is boggin', service is terrible and food isn't great.

No cinnamon/sugar on the twists, rest of the food was great!

Pay a fortune for kids meals supposedly for an adult.

Completely wrong order delivered i want a refund

Waited 40min for a quesadilla… only 2 staff members… no fast food at all. Bring some time…

Service was very slow, certainly not as efficient as some of their rival drive thrus. This was my first visit to Taco Bell and unfortunately it will be my last.

Missing an item other than that it was great great delivery

everything else i had ordered came except from the churros and sauce.

The ordering screens, every table and pretty much every surface was dirty. The food was cold and overpriced. The toilets were the worst I've ever experienced. No toilet roll or soap and filthy. Avoid at all costs. Will never go back.

Didn’t get my juice and it was cold

they got the order wrong and it was so late the chips were cold

Waited an hour and the order was completely wrong

I ordered the piri piri chips and they wur jst normal chips.

Despite being the only customers, it took a while to find a clean table and a few chairs. Service was slow as the 3 staff were preoccupied with their phones whilst wearing blue gloves. Even the service counter needed a wipe.

Ordered food from Taco Bell and said it had been delivered but nothing was there

2 hour wait. Food was soggy and had to be binned want a refund

Have ordered loads of times. Every order has items missing or incorrect. Never had an order that was completely correct. Last order was a completely different order with my receipt on the bag - I ordered 3 meals the order that came was 1 meal. This time it has come with no sauce, wrong burrito and half a packet of chips. Awful but unfortunately I have a fussy teen so will probably need to order from this shambles again.

Delivery time changed multiple times and when the food came was cold and part of the order was wrong

they never told us it was here

Sorry to report that the food was lukewarm. All of it. I had paid for a Pepsi and it was not included in order. I can send a photo of the nachos prior to them being binned. They looked and tasted awful. 1st and last time I order from Taco Bell. Disappointed considering the price.

Had to wait 20 minutes for them to come to the desk just to tell them I had a collection and for them to not even give me the drink I bought with my meal.

Unfortunately our order was delivered without any seasoned fries. We had two meals and the seasoned fries are part of that set, The restaurant did not add items to replace nor did they deduct from the total for these side dishes. Under the items missing, there isn't a place to say sides are missing. That is why I am leaving this review.

the food brilliant but the chip r little bit cold the great food

does this Taco Bell have new mgt ? It's gone downhill so badly. Last time I bought one it went in the bin. It was inedible. This time they only forgot the sauce for the cold fries and the dip for the cremated churros. Also, perhaps some training in wrapping wouldn't go amiss. It's impossible to get anything out of the wrapper without it falling to pieces. it's a shame as it used to be great, I'd order weekly, but I won't be buying again

all items included but burrito was cold upon arrival

Great Fries, best chicken strips. ☆☆☆☆☆ KFC NEDS with Greenock Attitude

Very good service and read order note and im grateful for that lovely staff and driver's

Visited today for the first time. Very friendly staff. The hall is clean and there are no extraneous smells. I liked the food, very fast service

Food was freezing, hard taco tasted stale, chicken fillets xtra xtra crispy soft taco was flung together churros tasted stale also, had to bin the full lot!! Reason why a don’t go here but was giving the benefit of the doubt! Won’t be ordering again

Ordered chicken tenders and they weren't with the rest of my order

horrendous experience here tonight, placed an order for click and collect and waited over 20-25 minutes for it to go to the counter, asked a member of staff (after waiting another 10 minutes to get their attention) to eventually be told that its been sitting in a bag ready the whole time, why the number wasn’t on the ready screen or called out i don’t know, not an apology from them or an offer to be reheated/remade, got home and it was inedible and practically frozen. avoid here at all costs, never once received an order without some sort of hassle and will be my last time going, horribly understaffed, they walk back and forth by the counter and completely ignore you, food has gotten worse with every visit, don’t waste your money.

Place is filthy tables not cleaned, toilets are disgusting no hand wash, no toilet roll, toilets need a really good deep clean with strong bleach🤦🏻‍♀️ Place is always empty so why is the place not being maintained? Staff just stand about on their phones or just stand talking amongst themselves while customers wait for service!!

It seems to be a Greenock thing.

Food was delicious, the whole family enjoyed it! just one gripe, the portions are tiny. Otherwise it was excellent.

when I received my order there were no sour cream in taco,s chips were cold & rubbery.

Food was cold, and rice was hard so unable to est

Ordered food from taco Bell and we were waiting on our order,just checked on the just eat app and seen it was delivered....it was left outside on the wall ay my front door in the pouring rain and no knock at the door as my kids were playing in the hall and waiting for the door to go.... Food is saturated and freezing and I want a full refund at least.... Totally ruined kids dinner

My daughter put an order in a few nights ago. She phoned first to ask why plant based meals listed as unavailable. They said they weren't sure and are possibly stopping vegan now. On checking menu, she found a plant based option so phoned TB again to query this and was told this was a mistake. As it was late in in the evening she decided to order a vegetarian meal via just eat. 50mins later, TB cancelled her order. Total disgrace. Only other place open for food was McDonalds, so she had to order from them. No reason given for very late cancellation. Prior to this, she had recently, put in a large order from TB. When it was delivered, more than half the items were missing. She phoned TB who said she would have to reclaim via Just Eat even though they had made the order up. Given all this, safe to say, none of our family will be ordering food from Taco Bell anymore.

First Taco Bell I have been to in the UK. Food was ok reasonable for price Service - you get neglected if you make the mistake of actually going inside. They only seem intetested in The Drive thru and deliveries. Reasonably clean

Very bad overall experience, the app said that the food had been delivers but never showed up. Very disappointed at the service shown today.

Food was absolutely freezing cold had to bin it all

Whole meal was freezing, 2 churros for a portion everything

food lovely. driver friendly. although one item was missing from order.

Gave everything but the burrito I ordered