Used to be a great but poor quality food. Similar to Weatherpoon's quality pub grub but triple the price. Only thing going for is it the location. Better places to eat along the north coast.
Awful food got mixed kebab out of 99% Donar 2 pieces of chicken house sauce watered down. Staff rude and unhelpful wouldn't recommend it waste of money.
Shocking, had to air fry all food was sodden with oil, nothing was crisp. Gravy was a lumpy glupe, mushrooms never available, so why have them on menu. This place has fallen out of love of serving edible food and showing customers we care. Not edible
Great service, friendly staff. Went on a Saturday night, the staff were busy so you expect to wait a while but it was worth the wait. Big portions and tasted great.
La comida era muy pobre y el servicio también. Definitivamente no recomendaría. Los ingredientes utilizados sabían de muy mala calidad una comida de microondas habría sabido mejor.
Not good at all - expensive to start (but to be fair everywhere is now) but the food was poor. Onion rings were soaked in grease and right through the paper. Couldn’t eat them after the first one as they were too greasy. The chip was a pretty small portion and again very greasy. Even the kids eat only half of theirs. Maybe I called on a bad night but I’m afraid I won’t be back.
This is an ideal location for coffee and catch up with friends. Unfortunately standard of cleanliness leaves a lot to be desired. Tables not clean. Chairs are a disgrace, badly stained. Floor and windows very dirty. Toilets require a deep clean. It’s always very busy so perhaps more staff and extra training required. However despite these issues, I will continue to get my coffee here but please please address theses cleanliness issues.
I had the displeasure of "eating" here on 21st December 2024. If it was possible to give a negative score I would have. Let me explain:
Arrived just after 5pm and ordered soup and mains from the set main. £30 give or take a few pence.
Both soup came out cold with a slice of cheap supermarket bread (a crusty roll would have been nice giving the price - but I digress) and no butter. I mentioned this to the waitress (who was pleasant to her credit, and apologetic) who offered to microwave it. I politely declined as it had clearly already been microwaved, that much was apparent. Drank the cold soup (notice I said drank and not ate) in anticipation of a main which surely could not a worse than the starter, or could it?
I ordered steak (which carried a £6 excess) with a portion of onion rings and mash.
Approximately half an hour later out came the mains, with a worrying lack of steam emitting from them. By lack I mean completely absence. The portion of onion rings totalled 1.5 miniscule offerings. Call me old fashioned but I was expecting at least 2 in a portion and to be bigger than £2 coins in circumference. I would have preferred to have received none and to be told they were out of stock.
There was a portion of chips that had not been ordered and no mash, when I mentioned this of course it was on the way, but the length of time it took give me cause to doubt this. In any case it should all be served together, especially in light of the temperature control issues. . Maybe the flavour would make up for these oversights? Again how foolish of me to think such a thing!
The steak was cold as stone, on a cold plate without a steak knife, mash or condiments. The steak was absolutely swimming in salt rendering it totally inedible. I managed one mouthful of the cold, salty monstrosity and gave up. I complained yet again and was offered to have it re-heated also. A radical idea might be to cook things to temperature in the first place instead of offering to reheat everything retrospectively. The steak was well done (medium requested) and might have been warm has it now been sat for half an hour after the soup cocktail. This was the least of my worries by now. I just wanted something warm and edible. I was out of luck on both fronts.
The waitress was apologetic but given that there were only 7 customers and us 2 dining, I would hate to see how they would cope on a business evening. It became embarrassing having to call her over on at least 3 separate occasions.
I managed one mouthful and gave up despite my ravenous hunger. It really should have come with a health warning, especially as my dining partner has to control his sodium intake.
I complained yet again and was offered to have it heated up to which I declined as I had lost the will to live by then. The number of errors in such close proximity was a frankly hard to believe
The "chef" then appeared only to accuse me of lying saying everything was hot as it left the kitchen. He put his hand on the peppered steak jug which was hot and that was good enough for him as evidence of a piping hot banquet. I notice he would not touch the cold plate despite me asking him to do so several times. He just kept repeating the same tired line that it was hot when leaving the kitchen.
I know touching a patron's plate can present H&S issues but it was obviously I was not eating is by then. I don't know which kitchen he was referring too but given the fact that nobody in the establishment knew how to switch on the bathroom lights, it would make you wonder. To his credit he had developed a ground-breaking new food preparation technique where food could be served piping hot on cold plates, without any steam. It defies even science. I wouldn't bother patenting it as I get the feeling demand will be minimal. I don't think Heston Blumenthal will quaking in his boots.
2 onlookers stood in amazement at the adjacent table as the chef stood and argued the food temperature with me, highly unprofessional. I went outside before I said "something I regret". The onlooker came outside for a chat and to express his complete and utter disbelief at what he has just witnessed. Himself, and his partner who had come to eat changed their minds after the Fawtly Towers-esque experience I had just be subjected to which they fortunately for then, overheard.
I turn 44 years olds in 2 weeks and this was without question, amongst the worst dining experiences I have ever had, in this country or abroad. The fact that after having my honesty called into question that the establishment then had the audacity to charge full price was shocking.
Bad food is one thing, but being spoken to like an idiot by someone 20 years by junior, masquerading as a chef is completely unacceptable and speaks volumes about the type of establishment it’s set to become. I hope management read this review and take urgent action about this maverick attitude to hospitality.
I wouldn't bring my dog to eat there and the fact that we were expected to pay full price for something that had not been eaten was shameful. I did not come wanting a free lunch which is how I was made feel. I would understand if I had complained after eating it but the steak was almost completely untouched. With so many good restaurant struggling to survive it was a truly sickening experience.
12 Market Square North Above Jeffers Bakery, Lisburn BT28 1AF Northern Ireland, Northern Ireland
This is a beautiful place right in the centre of Lisburn. The decor and surroundings give it a real quality ambience and the food is of a very high standard.
The lady proprietor is very helpful and courteous.
Table service. No queueing with tray in hand.
I have recommended this oasis of calm repose to all my friends. Top of the league in Lisburn. You will not be disappointed.