Ramore Restaurants in Coleraine

I really enjoyed my meal. I had garlic bread, then chicken goujons with onion rings. They were very nice. We did have to wait a while for our meal, but the place was busy. Access is not very good - you have to walk up a hill and then up some stairs. However, there is an accessible toilet on the dining floor, and a member of staff walked me out to my car.

Food is really good, but it’s annoying that in the Wine Bar you need to order at the bar. This is annoying when with friend groups and even worse when you need to get your own cutlery and napkins. And they charge £26 for a main including sides for the pleasure!

My wife and I have argued about leaving a review on this establishment. After many rows, we have agreed to write a review to WARN others not to come here. Shockingly bad service, if it was possible to give 0 stars, trust me, I WOULD! One waitress in particular was so extremely rude. I ordered chicken wings, and she brought me lasagna; I told her I did not order this, and she replied, 'Yes, you did.' and walked off! I was left astounded in silence, forced to eat this unordered lasagna. To make matters worse, I am lactose intolerant!!! I told her at the start that I was Lactose Intolerant, and she didn't seem to care.

Showed up for our booking on time and was told to wait for 15-20 minutes for it to be ready. No where to stand in what is a crazy cattle market with people standing everywhere and waiting on a staff member with a mic to shout their name over a speaker, bingo hall vibes. They don’t take your order at the table and the food is extremely average. Take a neurofen for the chaos if you really want to go.

The price has gone through the roof over the last 5 years. £21 for a chilli beef pitta and it doesn’t even come with chips. The food is really average too, and they can’t wait to get you in and out. The only thing saving it is the service - although you do have to order at the bar.

A fuir. mai 2024 • couples Grande soirée dans ce restaurant (ou plutôt ces restaurants). Accueil assez désagréable avec un temps d'attente et appel de votre nom via un micro qui grésille. As usual en Irlande dans certains endroits. Ensuite attente au bar une demi heure. Nous voyons passer des personnes arrivées après nous installées à des tables. Indulgence ils avaient sans doute réservé. Je m'informe... Dans 10 minutes. 20 minutes plus tard on nous installe au bar alors que des tables se sont libérées et que peu de nouveaux clients arrivent. Je demande à une serveuse qui gentiment nous installe enfin à une table. Ensuite après une nouvelle demande on nous informe qu'il faut commander directement au bar. Nous prenons déjà nos desserts sans savoir que pour un steak frites et une timbale de poissons, il va nous falloir encore 40 minutes d'attente. Je suis moi et ma compagne relativement agacé. Les serveuses aimables appellent la responsable qui après avoir regardé le ticket de caisse nous dit comme une mitraillette avec un accent que j'ai du mal à déchiffrer que cela fait seulement 45 mn que nous attendons (évidemment), que nous avons demandé quelque chose de spécial (les frites... servies à toutes les tables). Le ton monte et elle nous vire en appelant les vigiles sans remboursement, excuses et consommations. Je discute avec les vigiles compréhensibles et compréhensifs. Enfin un responsable vient. Nous rembourse le repas et comme j'insiste sur le fait que trouver à manger après 20h30 est difficile nous donne les doggy bags de notre commande. Après notre moment de colère nous en avons finalement bien rit. A notre BB finalement le steak était bon, les frites froides et la timbale avait plus de sauce que de poissons et aucune des crevettes annoncées sur le menu... Notre seul accroc sur un voyage de 16 jours dans une Irlande par ailleurs très accueillante.

Used to be great food, great atmosphere at a great price. Sadly all have gone wayyyy down hill. Food is passable at best and prices have gone through the roof and the service is super poor. This was always a must visit but now it really is a hard miss. Really sad to see

The food was top tier but the music was awful, I really expected table service for the price and setting, you're called to your table over a microphone like a bowling alley, and the wine selection by the glass is poor. If you're looking for a wine bar, this is not the one. If you're looking for good food and don't care about anything else then I'd say go ahead.

Please avoid. Pre-booked and arrived to a table with no table settings and one pepper shaker. Place is rammed like some sort of cattle market. Ordered chilli chicken and ceaser salad, asked the guy at the till if I needed a side with it (cause you pay extra for those) and he said no the ceaser salad is the side. First of all the salted chilli chicken arrived on a bed of brown lettuce..told them that was not mine. Mine eventually came, basically soggy warm lettuce leaves covered in siracha sauce and what then tasted like warm sour cream....no bacon, no croutons...i called over one of the 40 waiters (kids) walking around in black tshirts and handwritten namebadges to state I did not like it and would like to order something else...she looked at me like a deer in headlights...no apology, came back and said the 'chef' said if you want something else to go to the till and pay for something else....no apology...walked off...literally shocked. There's a reason you stand in a queue, tackle taking your 5 drinks back to your table and pay first before seeing or eating your meal in this place. These 'chefs' take no pride in their food, they come in and throw frozen chicken in a fryer and you are 80 quid down with absolutely no service given. Pictures attached of a so called ceaser salad. I'll do my research next time and eat somewhere where the staff appreciate your custom :)

Terrible experience altogether staff were not very friendly or helpful, food was not fresh at all and very hard to even get anything ordered seen as they order drinks and food in the same place

Having eaten here before I am very disappointed. Never seen a place run like this, 8 servers on for a half empty restaurant and when I call them servers I’m not sure if that’s what they are. You get shown to a table then get asked to order at the bar. No place charging £20 for 5 chicken goujons without sides should have you going to the bar. On top of this the food ordered arrived at the table less than 2 minutes after ordering, convenient yes, freshly made that’s questionable. £60 spent on 2 half meals for no real service and adequate food at best. Would not recommend

If it’s a wine bar you are looking for, then you will be bitterly disappointed. I booked this for an anniversary dinner expecting a quiet, casual environment. We were instead met with absolute chaos. We booked a table in advance and were asked to wait at the bar while they got it ready when we had arrived on time. The bar staff then half poured our drinks and disappeared to do other things so we had to ask someone to finish them off. Waited half an hour for our table to become available. In that time we heard multiple people complaining about missing food and long waits. Lots of people looking fed up. We decided to abandon at this point and find somewhere else. The only reason I’m giving it 2 stars is that it was so shambolic they forgot to charge us for the drinks they half poured.

Went in today for dinner. When we were seated we were told to go to the bar to order our food so when we decided and ordered we were instantly greeted with the bill which is a bit odd to pay before I eat I thought. Once the food arrived I had bacon cheese fries which had barely no cheese and fake cheap bacon sprinkled on top was not happy £4.50 for that also had chicken guijons which were bone dry no moisture and breading was undercooked in my opinion. Had a burger too which was ok but for £35 not very happy. Don't plan on being back

This place used to be so good..Great food..Great atmosphere and the buzz was so good..hadn't visited in a while but was down that way so decided to give it a go again..wow what a change...everything was just grumby and sticky..the floor was filthy looked like it hadn't been washed...the glasses at the table where dirty and I asked to get them replaced...they came with fresh ones just as bad..over priced food for all you get..I had ordered chicken fillet..which came with tobacco onions and a sauce..£18.95..SIDES were and additional £4.95 Sweets where £6 and were tiny...All and all a bad experience and not for a family..

Ordered fish and chips with portion oinion rings and lasagne for my wife.when arrived at table food was cold and eating cold batter is not nice experience food was disgusting lasagne was like something from supermarket heated in microwave. Waiter totally agreed when called and returned food to kitchen.manager reply to this that chip's and opinion rings where cold and in his words fish was warm on the inside but batter was cold?.my advice to anyone stay well clear of this place use to serve great food but has detoriated so much.person who dealt with my complaint needs training on what good food is and how to deal with this. RAMORE take a look at what your serving to the public and get back to what you use to do .SERVE GOOD FOOD.

Went there with my wife and child for wedding anniversary. I ordered Spicy Chicken Penne and literally there was no chicken in it. I complained and they gave me the same dish with no chicken again. I have never complained about a meal ever but this meal was so bad. My wife had the Lasagne which was ok but the Garlic bread was tough and inedible and her Garlic potatoes were under done. My son had a few salted Chicken Gougons on plain Iceberg lettuce with no dressing and some Chips. The Wine we ordered was luke warm and the barman said he had no Chiller Slieve for us to use. All of this cost me over £90!

45 minute wait for food. Cafe style service makes the prices even more ridiculous.

Many thanks to Olivia and team for a wonderful evening with my kids after finishing my degree 🙌🌟

Overpriced for terrible food, the same meal used to be half the price and delicious. For the price they don’t even give you a bit of salad. Sides all hard like eating crisps. The staff don’t speak English so you can’t complain.

I don't call this place a wine bar but rather a canteen. Orders and payment are made at the bar, table service. The food is rather bland. The quantities are generous though.

Expensive and poor quality (also, not a wine bar). Two mains, a pint and a gin and tonic came to £60. My partner had the gluten free version of the bang bang chicken which amounted to 6 pieces of dry garam masala chicken with a gravy boat of mayonnaise. Would not recommend.

Alot of chicken on menu, little seafood options considering location. Great window seating. Unfortunately there is no ordering at the table & you may have to queue to place order at bar/ order station. Tasty food. We were happy with the overall service and would return again.

Terrible dining experience. Over £60 spend and most of it left without eating. Really sad to see. Pic of the burger @ £11.95. My children could have cooked better

Food lying on our chairs on arrival , goujons very poor, very small burger/charcoal tasting , staff very unfriendly and overall lots of improvement needed for me to return

We went as a family for my husband’s birthday. Because of there being 12 of us we ordered in 3 groups. gougons came and 11minutes later cold chips arrived. Champ was also cold and gouging were tough. Steak was poor and sides were arriving when mains were cold. We spent over £300 and all of us were very disappointed. Staff were lifting plates off the table instead of waiting until we had all finished. Very poor indeed

Service very good, starter faultless, Main course of medium sirloin steak was very poor. When you pay £20+ pounds for a steak you expect premium quality aged beef loin from Aberdeen Angus cattle not Holstein bullock beef. Can’t remember eating tougher beef in a restaurant in the past 40 years. Please change your butcher to a professional.

Prices are on par with a Michelin star restaurant but the service is completely non existent. We had nachos for a sharing stater, it would be unfair to actually give them a rating as they were that bad. However the fish Thermidor was excellent but for £28 it would need to be. £21 for a small piece of chicken with 3 onion rings and some pepper sauce is scandalous. Also had to wait for 10 mins before the chips arrived to complete our order. We left with the same feeling as if we have just been burgled, we won’t be back until the prices are lowered to a more realistic level.

The Ramore (Winebar) has gone spectacularly downhill. We hadn't been since before covid & the food has trebled in price - £21 now for their fish pie!!! I'm sorry, but for what is essentially cafe service, it is simply not worth it. Used to love the place but we will definitely not be back.

The food was totally overpriced and under average. Asked if we could have a table by the window and we were told it was booked but it was still empty when we were leaving at 2.30pm which is closing time. The two female servers..one I think was a supervisor could barely crack a smile. Won't be back.

As always fantastic food & superb staff. Popped in for a takeaway (chilli beef Rigatoni x 2). Olivia is always such a genuinely lovely girl and even remembers my name each time; she is a credit to Ramore. The Chef & staff from the kitchen are simply exemplary, so friendly and welcoming. My family & I love visiting ramore. Thank you folks

We always go here, as the food was delicious, but after today visit, want go again, food was rubbish & over priced, fish had no taste, 👎🏻👎🏻👎🏻👎🏻

Poor service below average meal.

The food was fantastic, but the overall experience felt rushed and crowded, as if you're expected to leave your table as soon as you finish eating. Nothing was said but it just felt that way.

Visited for lunch this week, I hadn't been in a while and I can't fault the food - had the Harbour Burger and it was delicious. Great value and friendly staff.

My wife and I Visited the Ramore on Saturday past and I have to say it never fails to exceed expectations. Fantastic Menu to choose from and excellent staff who make you feel very at home from start to finish. Our choices from the menu on the this occasion was the famous salt & chilli prawns for a starter followed by a seafood Thermidor and the Thai monkfish and prawn curry. Absolutely divine Food and a fantastic evening.

We always went to the ramore. Haven't been for about 3 years. Won't be back . Food was good, although over priced , it is now like a cafeteria , you have get your own cutlery . No wonder the locals don't go . We went to the ramore when Jane's parents owned it ,and when Jane and George took over. Finn has made it like a fast food joint .

Place has gone downhill and prices uphill!

Had lunch here 18/2/24. Service was awful.. Sides arriving when main nearly finished. Orders mixed up. Soup was cold. Extremely disappointed!

The food in here is probably best described as poor. The nacho platter is the content of a packet of nachos with a sauce drizzled over them a few peppers scatted over plate absolutely no love or thought given to this dish. The haddock and chips again chips were poor and seem to be all chripy bits not real chips. The haddock was ok and mushy peas more like a paste. The atmosphere is none existent with a loud tanoy calling for people to come forward and all sitting on plasticchairs that you would find in a school classroom. If this is what passes as a restaurant I am afraid I will not be back.

A little disappointed to be honest. Staff were lovely - very friendly and efficient. Good range of choice on menu however the quality of the food left a lot to be desired. Quite pricey also, considering the quality of the dishes. Won’t be ‘port’rushing back here anytime soon sadly

Food OK, for some reason there was about 6 waiters who would not stop circling like vultures throughout the meal. Constantly walking around and asking if I was finished when I clearly wasn't.

Went here on sat night. Will definitely not be back in this place .service was shocking and we waiting 90 mins for our meals to come. There was 5 of us and not one person enjoyed there meals. We had to clear the stater dishes and then the mains dishes as well. Not once did anyone ask if everything was ok . Any wonder the place was only half full with food and service like this. Definitely avoid this place.at all costs. The prices of the food and especially the drink is just mad.

Great value for good quality food. Always a smile from the staff.

Ordered Salted chilli prawns Chicken satay skewer BBQ ribs Beef curry Chicken vindaloo Sticky rice Fried rice Noodles Pilau rice We haven’t been here in two years and I remembered the last time, the food was not piping hot, just warmed. Same thing, warm food. The salted chilli prawns were correct temperature but this time, they were super oily, the excess oil ruined it. Chicken skewers were dry, they chicken was thinly sliced on skewered and over cooked. Good seasoned and Sauce was ok. BBQ ribs tasted good, too fatty for my husband but I love this type of ribs however, it was just luke warm. Beef curry, again, warm, the sauce was thick and minimal to the point the beef and vegetables stuck together. Chicken vindaloo was very well presented but again, warm. The curry itself felt undercooked, tasted of gritty raw spices, it just needed cooked off longer, as a result the sauce was watery. Again the sides were just warm. I think we won’t be back unless for another few years to see if there’s improvement.

Hadn't been for a number of years. Really has gone down hill. Feels dirty and grubby, expensive for what it is. Where have all the friendly attentive staff gone. Don't think we will be back unless it's refurbished and standards get better, quite sad really!!

"Can we have a dessert menu please?" "No, get up from your table and choose your dessert yourself from the chilled cabinet and bring it back to your table"

Rotten service food mediocre meant to be 50 percent off what a laugh 50 percent less food more like a very thin sirloin 26.00 without side which cost 4.50 unbelievable

This is not what i think of when i think of a wine bar. Place was very packed on Saturday night. Was seated and went to the bar to place drink and food order. Was extremely loud, so much so i couldn't hear my wife across the table. Food was average

Always enjoy the food, would only pay offer prices though, it's not worth the dinner menu prices.

I attend here often enough but I must say very disappointed this time so much so I felt I had to post. We (a party of 4) arrived for lunch and when it arrived there was a fly dead in the sauce. When we mentioned to the waitress not so much as a sorry was said, she took it away , brought it back and then left. Not impressed as you pay for your food up front.

Overpriced food, bad service. Portions are large though. Loud, very noisy. Definitely not a place to relax. There are better choices in Portrush.

We were put off from the offset by Callum the bar manager being really nasty to the bar staff. It was totally unnecessary. We should have left then, only a young barman called George was so, so lovely and helpful. Unfortunately, the food was terrible. My husband could only stomach a couple of mouthfuls, when the waitress came to clear our (full) plates she asked if we wanted a doggy bag, when we said it was not great food, she shrugged and walked away. Really hope George finds a job somewhere that appreciates him and serves better food.

Ate here a few times over the past few years, the food is nice and reasonably priced. On some of the times I've been here, there has been a musician on which provided a relaxed atmosphere. The views overlooking the harbour are beautiful. We informed them of an occasion we were celebrating and they made a nice amount of fuss about it. I had always heard a lot of hype around this place, and while I don't think it's worth coming out of your way to come here, it's definitely up there with the best in Portrush.

You have to more or less serve yourself and alway remind them to clear your table. . It’s a posh McDonald’s. And prices are crazy.£20 for penne pasta. Be warned.

Went to the Wine Bar to catch up with a friend for an early dinner. It’s more of a fast food set up than a restaurant. Plastic laminated menus, staff (mostly young teenagers) wearing hand written name badges. Tables pushed very close together. I ended up taking most of my food home because I was massively put off by a small child less than a foot away from me eating loudly with his mouth open. He was moving around and kept banging onto our table, almost knocking food off because of the lack of space. Private conservation was a no-no. There is no table service, we had to go to the bar to order food and drinks and pay. This was incredibly disruptive when I needed another drink during my food. Had to leave it to queue for quite a while. Asked a waitress for some water which didn’t appear, so back to leaving my friend, food and more queuing. Overall has the feel of trying to turn over as many tables as possible and more of a ‘nipping out of the office for lunch’ place than an actual restaurant. The food was reasonable and the deserts delicious.

Food is good. Especially the house salads but overpriced. I’d be happy to pay if the service is good but its shocking. Customer experience is on par with McDonald’s. I did enjoy my time there but not sure I will visit again Sat for 45 minutes waiting for a waiter, no one said you have to go up to order. No one brings you a drink… or comes to see you need anything. Have to go get knifes and forks and set your own table. The staff seem nice but they are under orders from management to provide bad service..

Not what I expected, feels like a school dinner hall. Food was average quality and way to spicy. Won’t be back.

Good food but a bit pricey at times. Desserts are great but some dishes a little hit and miss at times. Best in the Port.

My husband and I just called at the bar. As we entered the revolving door and approached the male bar tender, he didn't give us chance to order anything. He advised us to go next door instead as there is entertainment on all evening and we would probably prefer it there 😡.Yes we were both in our rain attire as the weather has been very unpredictable today. That we felt annoyed is an understatement. So very rude and ignorant. As the Pretty Woman statement of 'Big Mistake' comes to mind. Totally pompous and delusional of grandeur. We felt very judged by our appearance. Disgraceful behaviour 😤 Also good advice given as the Harbour Bar is far more inviting and deserving of custom with the outstanding staff and atmosphere 👏

We booked to go to the Wine Bar for dinner on Sunday and were incredibly disappointed. The food was very poor (and after speaking to staff twice I was still given the incorrect order). Goats cheese salad was poor, with little actual goats cheese and a selection of salad that was abysmal at best. No servers came near us once to ask how the food was, rather they just walked laps of the restaurant. We used to like the Ramore but unfortunately it seems to have gone down hill and we won’t be back.

Very disappointed to say the least. We came to portrush for 3 nights and on 2 of the nights we were turned away from 2 of the Ramore restaurants with a buggy because we had our 6 month old son with us that can't sit up yet to sit in a high chair. On the first night we were turned away from the Bistro and sign posted to the Mermaid which was OK but we preferred the Bistro Menu. On the 2nd evening we were told by the Coast restaurant that we couldn't bring in our buggy either so we had to leave and find somewhere the to eat. It was advertised on the coast website that it was family friendly and that's why we booked it after being turned away from the bistro the previous night. This should be advertised on the website that that can no accommodate buggies. We are extremely disappointed as we had so many recommendations for the ramore restaurants before going to Portrush and were only in Portrush for 3 nights. Needless to say we cancelled our booking for the 3rd night for neptune and prawn as we didn't chance it to be turned away again.

Cold food, late sides.. as always.. refuse to go back now. Place is getting very grubby. Look at the dirt of the doors .. grubby hand marks and sticky floors. Cutlery isn't clean.

Service was good. Joseph in particular was excellent . Food was terrible , served cold , returned 3 out of 4 dishes. Duck was over cooked and very oily. Sides were also cold . Quality of food has declined considerably over the past few years. Such a pity as the Ramore use to excel….

Food was incredible, great portions, staff very kind and accommodating, and WOW what a selection of desserts

Think this is probably the worst place I have ever eaten. Party of 10 attending for 50th birthday, table booked for 8pm, not seated until 9.30pm, given 2 tables beside each other which were situated beside live entertainment which started at 10pm. The service was not good but this is a management problem who obviously overbook and don't train the young staff properly. The only thing that saved the night slightly was for the people who ordered steak which was delicious -everything else was mediocre at best. The live entertainment was good but definitely not suitable for people still dining, owner/managers behaved like they were on a night out themselves rather than looking after the customer. Would have left before ordering had it not been someone elses birthday. Avoid at all costs

Do not be fooled by the name - this is not a place for people who like wine. This is a fairly bizarre establishment. The staff seem like friendly people but they do not seem to buy into the server-customer relationship in its traditional sense. You have to go up to order your food and drink, and we were asked to calculate our own bill at the end. The food itself was fine, although one of our dishes had hair in it. Wouldn’t recommend!

They forgot to serve our food useless staff . Waited 1 and half hours they sent the side dishes but no mains. By the time the realised the chefs had gone home .

A Birthday Party had been arranged for 9 people on Saturday night. The concept in the Wine Bar is self serve, which simply doesn’t work in a restaurant setting particularly with large bookings. Food would have been ordered at separate times if we didn’t agree on one person paying the bill first. All drinks ordered separately before hand - causing delays for staff on the bar. I sent back the Guinness as it tasted sour. My Ramore Burger wasn’t good. The tobacco onions were cold, burger bap saturated in grease and you get two abysmal 3oz burgers. No staff checked on our table to ask if everything was okay, which resulted in this review. We all had to get our own cutlery from the shared cutlery tray, which on a hygiene level creates a breeding ground for bacteria. Overall, for those reasons I can’t rank this restaurant anything higher than 1 Star.

Tasty food but We where sitting at a table they took a really long time and chewing gum all over our table would not be recommend

What a great night food service and staff brilliant best meal I have had in a long time The fish in the mermaid is the best

The service at this popular restaurant continues to be really poor! In fairness the staff who are there are pleasant and friendly but just seem so over stretched and without much training!!! The process to order at the bar is chaotic to say the least...

Visited Tues night. The menu is now very restricted, not much choice. Too many creamy sauces. Almost £19 for fish & chips & the same for a bowl of creamy Pasta, too bad if you’re not a fan of cream sauces. £59.90 for fish &...

Dined at Ramore Winebar and had a fantastic experience. Drinks and food were delicious and standout dish was Chilli Beef Pitta. Staff was friendly and provided exceptional service. Highly recommend this restaurant.

We were back up to the north coast this weekend again for a birthday and had more than one great experience in the Ramore complex. After a brilliant night out in the Ginbar on Saturday we decided to finish off the weekend with Sunday lunch...

Popped into the Ramore for a midweek treat. Had the fillet steak and was perfectly cooked and tender. Can’t beat the pepper sauce and tobacco onions. The dessert was out of this world. Sticky toffee pudding cheesecake. Was 25% off all night too.

Where do I start? We had a table booked for 6:30pm (for which we arrived on time for) and we were told at the door to wait at the bar to be seated. We went to the bar and were evidently forgotten about as at...

We arrived 5 mins early for our time slot that we had booked and were told our table wasn't quite ready. This was fine as we were early, however we had to wait 15 after our time slot to be given a table. We specifically...

We booked weeks in advance for the habour bistro for new years eve as me and my parnter wer travelling down from belfast and staying. We both ordered caesar salads with the chicken done in the woodfire grill as r main dish. We've had alot...

6 of us showed up for a quick lunch and we were blown away. Place was packed for midweek and the place was buzzing. Lunch menu covered all bases and was such good value for money and very tasty. Friendly bar staff when we went...

Poor service. One person at the bar serving, two others cleaning glasses, other staff just drifting around aimlessly. 6 couples in the queue! Pathetic!

Were do i start!! Having been a regular to the wine bar for many years as the food was always very good and reasonably priced I decided to take a friend with me for lunch who was visiting from the State’s, when we arrived we...

The wine bar seems popular so what I am going to say will not go down well with the Portrush trendies. The restaurant is crowded but you have to order all food and drink from the bar area and pay for it there and then...

Awful - seasoned ramore goers and we won’t be back. Manager was very rude - plenty of empty tables and squished us at the window with blaring sunshine in all our eyes. Asked could we pull shutter down a bit or move to another available...

Terrible. Never again. Heard everyone talk about it but it must have been from the old good reviews a few years ago. Instructed to go to main bar to order, the table that arrived 10 mins after us had order taken at table. Had to...

Booked a table for my parents and I at 7pm. We opted for a lower table as my dad wouldn’t be comfortable sitting on a high bar stool due to back issues. We arrived on time, the waitress was told which table we were to...

Lovely experience in the Neptune and Prawn cocktail bar. Arran was extremely friendly and approachable, we loved him! Overall good food and great service :)

Booking made for 7pm, had to wait for over 30 minutes to be seated. After having to go up to order at the bar, food took over 30 mins arrive. Dirty wine glass, cold wind every time door opened and a lot of unhappy looking...

We booked several months in advance for a Family holiday at Portrush as we were a family of 12 people from across the UK and celebrating a significant family event. We booked the wine bar on Saturday 20th August and mermaid on Sunday 21st August....

Gone after 2.5 hours of waiting! Positive: nice location with a good location. Restaurant concept not recommended: we initially waited about 1.5 minutes for our table (initially it was said to be an hour without a reservation). When we got a table it was explained to us that food and drinks had to be ordered at the bar (this could have been mentioned earlier). Waiting time at the bar was up to 1 hour because the staff was completely overwhelmed. When we asked when we ordered, we were told that it would take about another hour to prepare the food - after that information we left. It may be better during the day (before 5 p.m.) and with a table reservation. Drinks can also be ordered without a fixed table.

I am not one to write reviews but this was just an awful experience that I don't want others to experience! Far too expensive for average food. Service was good but the waiters had very poor people skills. Absolutely disappointed with the whole experience and...

Table of 8 at the Wine Bar, we placed our food order at the bar, expressly asking that the children’s meals came out with the adult starters. Response we got was ‘we will see what we can do as we’re very busy’. The starters arrived...

Had booked a table for 1.30 on Sunday and finally received our food an hour and a half later! There obviously was a problem in the kitchen, as no food at all was coming out, however at no stage was there any communication from staff....

No food review here as we didn’t stay in the Wine Bar for the food, we left. We booked online for 2 people and chose the main restaurant and not the high tables option. When we arrived we were directed to high tables in the...

Visited last week after a busy day in Portrush celebrating my daughters 16th birthday. Booked a table at the wine bar for lunch to avoid disappointment. It didn't work regrettably. When we arrived the restaurant was busy but not packed. We were shown around to...

Sooo, sooo disappointed with our food here. This place is not what it used to be. The portion size is absolutely tiny with big prices. I can appreciate everything going up in price, but you would be better to cook at home now. I certainly...

Absolutely disgusted no table service, was told order drinks from bar without bar staff so not sure how you do that!! Then to be told we had to order food from the bar and pay for it before we get it!!! Never have I paid...

Booking was for 7pm on a Thursday night, was directed to the bar where we had to stand for 20mins until table was ready. Back to the bar to order food which arrived promptly. Hadn’t lifted our starters from the table yet when they set...

We hadn’t booked so expected to wait, directed to the bar to sit had a drink 45 mins later got a table. Queued for 15 mins to get a drink and put in food order, 45 mins later still no food. Asked for a refund...

You have to order your food at the bar. This is an enormous problem if they are remotely busy. There is no dedicated food till and people are directed to wait at the bar and have a drink while waiting for their table ( we...

My wife, myself and 20 month old decided to go along to the Ramore Wine Bar last weekend. We have been regular customers for years. When we arrived at the welcome desk a team member came across. There were a number of tables free. When...