Hace poco vine con un amigo para ponerme al día. Compramos un café con leche mojado y americano. Ambos cafés estaban calientes, sabían muy bien y hecho como se pidió. Los granos de café que utiliza Starbucks hacen un café hermoso y Starbucks es, con diferencia, la mejor cafetería de la calle principal. El personal es amable y trabaja a buen ritmo.
La oferta de alimentos es pobre en todas las cafeterías. Sándwiches, tostadas, pasteles y bollería que son caros comprados y vendidos a un precio similar a los productos que puede comprar en delicatessens y panaderías que se hacen en casa y de mucha mejor calidad. En mi opinión, sin embargo, el café es el atractivo y me mantendrá regresando.
Hay un montón de asientos disponibles en dos plantas, así que un gran lugar para reunirse para tomar un café.
¡Tristemente terrible!
Pedí nuestro chai habitual y luego decidí un aperitivo - le pregunté al gerente sobre él (keema y patatas fritas) cuando el plato llegó estaba saturado en salsa de menta. Le pregunté amablemente si podría ser reemplazado ya que mi hija no es fan. El gerente fue extremadamente grosero y abrupto - diciéndonos que nos dijo que venía con salsa de menta. Me sorprendió su postura agresiva. ¡Él no ofreció un reemplazo, sólo porque insistí! El keema también tenía zanahorias (no sé keema para tener zanahorias! )
En general, una experiencia realmente terrible. El gerente necesita una formación en profundidad sobre el servicio al cliente. Terrible
4 Vinery Mount, Leeds, LS9 9LY, United Kingdom, England
Not accessible for disabled users. Lots of steep steps especially up to the top bedroom. One of the steps into the property was not stable!
Nice and clean.
Ordered a delivery from this place , they decided not to bring my food and then when Iv called to enquire about it , I was told my food is not coming at all and I will not get a refund , alesha who works there is very rude , she has put the phone down 2x and also did not want to put the manager on the phone , disgusted with this restaurant as it was the 1st time ordering ! Stay well away
I came to this place earlier today and it was absolutely disgusting, wasted food all over the floors and tables as I walked in, the male toilets were uncleaned and the single toilet itself was full of shit. Both urinals were also blocked and full of urine. The disabled/baby changing room also couldn't be used because the door lock mechanism was broken. I'll be logging a complaint about this place.
I ordered a takeaway via MorleyEats.
My order was missing an item missing. So I called the restaurant to tell them that my item was missing. To be told “that they could send it if I wanted it”.
Of course I wanted it otherwise I wouldn’t have ordered it. Now, the restaurant may have thought its only £1 worth of food but it isn’t, it is actually £3.50 worth of food as I wouldn’t have ordered the accompaniment. It isn’t about the £3.50 it’s about the principal. How many other customers has this happened to. How many don’t complain because it’s only a small amount of money. Let’s for arguments sake say it happens to every 10th customer. Over a year, 2 years etc this all adds up
The food: the starter shami and seekh kebabs starters were very cold, dry and like leather. The main course jingha tikka masala was actually quite nice. A shame it was let down by poor customer service.
My main concern is the restaurants attitude; to think it’s okay not to fulfil an order even when the customer has informed them of the mistake, no matter how much the customer paid for the item… they have still for it and should expect to receive it.
I will not be ordering anything from them again.
Utilizó el drive through y pidió 4 veces, 3 veces en el altavoz drive through y una vez en la ventana de pago para no cebollas frescas. Llegué a mi turno de noche y hay cebolla fresca en mi Royal así que tuve que tirarla y trabajar un turno completo sin comida y esta no es la primera vez, tuve suficiente ahora, McDonald's lo es.
La peor comida de las Indias Occidentales que hemos tenido. Pedí dos comidas express, una rabo de toro y una cabra. Pociones pequeñas. Solo un trozo de rabo de toro y seis pequeños trozos de cabra. Comidas muy secas o salsa en absoluto. Básicamente, la comida consistía en arroz y guisantes. Como dijo mi esposo, ese fue el arroz más caro que jamás había comido. Las bolas de masa eran pequeñas y dulces, se parecían más a festivales que a bolas de masa. Dale un giro a este lugar. Totalmente disgustado
Unit 4 Central Square 29 Wellington Street Unit 4, Central Square, England
The staff are extremely rude. As soon as I entered the building, a female staff member barked at me to shut the door. I didn’t even notice that it was open. It doesn’t hurt to be more polite. I’ve been here 4 times now and all the staff seem really miserable, unhappy with their jobs and they project it onto customers. The guy with glasses who works there is quite smug and laughs at customers behind their backs. It’s a shame that me and my partner noticed this behaviour. I’m going to be writing to head office about this since this is quite possibly the worst cafe Nero in the country, and I’ve been to a few.
I think better management and training is needed since they need to learn to be nice to customers, who effectively keep them in a job.
The cafe Nero in Wellington place is amazing and they could really do with learning from them on how to create a nice and inviting environment for customers.