The best restaurants in Harlow Moor Harrogate Yorkshire and The Humber

We waited 55 minutes for our food despite the restaurant not being that busy and having no warning about any delay. The food itself (when it eventually arrived) was tasty but the service was really bad, with no one interested in taking our order or checking on us at any point. This was topped off by a bizarre interaction with the waiter when I ordered a bottle of Peroni, who tried to make me change my order to an Efes. I get it, it's a Turkish beer and a nice one, I just happen to prefer Peroni. It then arrived pre-poured in a half-pint glass and there was no sign of the rest of my 330ml bottle, which we were charged for in full. Luckily, I was spared the embarrassment a second time because no one ever came back to offer me another drink when I finished it. We could have just come on a bad day, other reviews are largely positive, but we didn't get more than a cursory apology or even a thank you and goodbye when we left. Overall, this was some of the worst service I've ever had eating out.

Lovely hotel, rooms and location. Parking is easy but as stated book in advance. Staff are very helpful and friendly

Great place for music and good beer. Lots of atmosphere.

First time visit (after I had heard so many good things about it!) Wonderful. Great food, great drinks and gorgeous seating areas (and dog friendly too!!)

Visiting Betty’s is always a treat and it didn’t disappoint. Food, staff and the atmosphere were all excellent. Looking forward to visiting again in the near future.

Great vibe, nice and quiet, definitely worth the detour from the centre of Harrogate. Excellent gluten-free options including gluten-free Yorkshire pudding wrap.

Hot chocolate very very chocolaty and expensive at £5

Wow, what amazing food. We were a group of 6, and we all enjoyed our dishes. All very fresh and well presented. The staff were really nice and the room was tastefully decorated.

No dairy-free ice cream options available at the ice cream kiosk in The Valley Gardens. With allergies being so common these days, it’s surprising and disappointing that a place like this doesn’t offer alternatives.

Room out dated carpet bear in places pillows need renewing, food poor quality, would not recommend

Superb large hotel with a wonderful ambience. Having hotel hopped across the UK for 21 days, the old Swan is the winner. Huge rooms, reception areas, grand dining room and loads of comfortable places to relax. Of particular note, is the lady in the coffee lounge/bar area. Her level of service, kindness, professionalism is exquisite. Perfect, friendly customer service. She really goes out of her way to make you feel welcomed.. I'm afraid I don't know her name, and did not wish to embarrass her by asking however again today 15th November she has surpassed herself with her courteous service.to myself and my partner whom is wheelchair bound.. She is an absolute credit to the hotel and indeed the hostellery industry. We have recently stayed at The White Hart 4 times, this is nice... but the old Swan is just how a hotel should be.. We will be back again soon. THANK YOU!!!

What a load of rubbish. I don't know of any cafe ANYWHERE that stops serving hot food at 2pm (im talking a toastie for lunch here). A lovely (busy) afternoon in Valley Gardens, spoilt by these miserable cafe 'operators'. Harrogate Council, GET RID and get some professionals in - tourism eh? Who needs it?