Cairn Hotel in Harrogate

Room out dated carpet bear in places pillows need renewing, food poor quality, would not recommend

Beautiful hotel, friendly staff and great location within Harrogate. Would happily stay there again

From beginning to end , everybody was helpful, pleasant, and absolutely a credit. The room was very comfortable and clean. All our meals were excellent. It was a real pleasure to spend our long weekend.

Met the needs of a clean bed and parking within walking distance of town.

A very distinctive building in a great location.

The most unfriendly dog friendly hotel you will ever visit. On arrival we were greeted by a “did you tell us you were bringing a dog”, to which I replied I had and I was asked to read a page of rules for bringing a dog and was told lots of guests who bring dogs don’t agree with them, I can see why as the dog was not allowed anywhere in the hotel or grounds except walking through the lobby to the lift, our room and a secluded table away from everything. The room did have a lovely 90’s feel about it as it was the last time it was decorated and a great view of a wall. I understand that not everyone like’s dogs but it should not say it’s dog friendly when it obviously is not.

Had a 1 night stay on a B&B basis but booked a table for an evening meal too. The hotel is old and huge but welcoming too. Arrived 20 mins before check in time but they did have a room ready for us. The room was light and airy with plenty of space. Good size bathroom and nice shower. We had 2 x single beds but that was price choice through Booking.com. Beds were comfortable and warm. Evening meal which is a choice of 1,2 or 3 courses from the days menu. The starter and main were ok not exceptional considering the price. However my choice of dessert was very disappointing. Cheese board consisted of 2 pieces of cheese, 2 crackers with packet butter, 7 grapes, half stick of celery 🤮 a few dried apricots and a handful of crushed walnuts. The breakfast however was good with plenty of choices of cereal, juices, fruit etc. cooked item available from the carvery area. Tea/coffee and toast served to the table. Service was prompt and professional.

Will go back but room had seen better days but very clean

A lovely hotel could do with a makeover it was clean and the staff were lovely.

Spacious and comfortable. Service very good

Didn't sleep here but visited a guest that was staying. Nice big grandiose hotel steeped with history. Big spacious rooms although showing their age. Would definitely consider staying here if required a room in the Harrogate area

Very dated interior and expensive for the quality

Warm and welcoming hotel. Staff really friendly and helpful.

Excellent service and very professional the food was great and a good variety. The room was very clean and tidy and cleaned every day. The staff were very pleasant and easy to talk to.

Terrible staff management. Managers are rude and treat staff terribly.

Two big negatives; I felt unsafe in my room and breakfast was rationed. My room (and many others) had a Yale lock. When I went to secure it at night, there was no little black thing to double lock it. I called down to reception and was told they don't have them but it was ok, as no-one could come in "without a passkey"! I'm sorry but there were lots of women travelling alone for the book festival and I do not consider it safe to have no extra lock, chain or disabler. Anyone could come in off the street (often there was no one at reception) and grab a key and there were lots of staff members too. At breakfast, I was not allowed more than 2 rashers of bacon, even though I was not having most other items. I was told 2 is the limit; 2 people in front of me had only had one but that made no difference. In addition, when I asked for coffee, I was given a tiny little pot with enough coffee for one small cup. I could ask and get more, but that meant getting a server's attention, then waiting. Also, no skimmed milk or Marmite at breakfast and no body lotion or conditioner in the bathroom. The fire alarm went off at 23.45 on the Thursday, then again at exactly the same time the next night! Obviously a fault but no one bothered to check it and fix it after the first time. Positives: The bed was very comfortable and the shower good. Also location, as it was just up from the event most people were attending and also had a bus stop right outside.

Awful room (206). Rodent on fire escape close to the entry of our room via sash window. Poor service as no option of room change or refund. Avoid this hotel.

Traditional, old-fashioned hotel with very good, although too formal service.

Friendly staff and excellent service. Large car park and just on the edge of town. Very interesting building.

Cheap and cheerful, but excellent location. The public rooms were grand and comfortable and the bar reasonable. We didn't eat at the Cairn. The room needed renovation, but the bed was comfortable enough for a good night's sleep. The furniture was in disrepair and the shower took ages to get to the right temperature with fiddly controls. The cleanliness was good and everything did work. I would definitely stay again if I was visiting Harrogate for a night, especially if going to the fantastic theatre or the exhibition centre. Everything is just a short walk away and this hotel is much cheaper than others around there.

Very nice and comfortable staff great I recommend

Good 3 star hotel. Breakfast OK. Bit dated. Room was massive.

Stayed for 4 night break most enjoyable room little bit dated but spotlessly clean and comfortable bed. Food in the restaurant excellent and staff most helpful and friendly. Ample free parking and easy access to town centre. Would definitely recommend.

Very clean and welcoming visit to the Cairn Hotel. All the staff have been friendly helpful and professional.

Just had a lovely weekend in this hotel.usually big older hotels tend to be a bit run down but this was not the case here..the hotel is really nice throughout. Lovely spacious social areas and immaculate bedroom. Excellent value for money at £150 for a 2 night stay on a weekend with ample free parking included.will definitely return.

Stayed 3 nights on a dance break. Twin room , large bathroom and spotlessly clean. The staff were very friendly The breakfast was good with plenty of choice. The dinner had several choices well cooked. The staff were all excellent. Will use again.

I thought the service at this hotel was fantastic! The chef Gareth was especially chirpy and made an effort to chat to every customer. This has made a difference to my day. We also had a lovely and helpful waitress called Leia who was particularly helpful and accommodating. Lovely large rooms and we also had a bathtub! Faultless stay. Thank you 🙏

Very beautiful hotel close to Harrogate town. Comfortable rooms but very spotty WiFi. Decent cooked breakfast if added to your booking.

Room cold, unable to regulate radiators , hot one minute then go cold 🥶. Electric radiator in bathroom left on all night , freezing cold in the morning. This place needs a massive face lift along with updating.

Very helpful staff, good location for town

A brilliant place to stay whilst visiting Harrogate we went for a superior room and it was great nice comfy bed, spotless room, the food was fine and the staff were professional and friendly

Beautiful hotel . Rooms clean. Staff very friendly. Meals superb

Old building but enjoyable atay

Lovely little hotel . Use the hotel name not the postcode to find it though as postcode take you to the middle of a road. It was clean and staff friendly and efficient mostly. We had a twin room which was bigger than expected . If you have accessibility issue ask at the front desk as our room has a step into the bathroom. We had dinner and it was not worth the price tag but it was edible after a long day.

Room very good, quite a long way to get to it. Good job there is a lift. Food was average but I was disappointed with breakfast as it was luke warm. Having been here before I knew what to expect. Staff are very good.

This is a very large and old Victorian hotel that has seen better days. Having said that, the hotel rooms are large especially compared to modern places like the travel lodge. Bathroom was a little tired but very clean and the shower over the bath was modern and worked well. If you like your hotel to have a bit of character then this place is worth a visit. Plenty of free parking and only a five minute walk to the exhibition centre. Bar food available as well as a restaurant.

Ideally situated only a 15 min walk from town Ample free parking Lovely old building with many features Clean and tidy Polite friendly staff The big issue was it was cold inside the building - the heating was on a timer - and though the signs above radiators warned of being hot - they were Luke warm - maybe the radiators needed attention. It was Cold in the function room!

++ excellent dance floor ballroom. Warm rooms. Very nice staff. Easy to walk to town. -- first room (upgrade deluxe) had bathroom with large hole in window where fan had been removed. Radiator just below it heating outside! Moved next door, much better warmth, tho Windows did not open. Bed ok. Food not brilliant.

Reception and breakfast staff were friendly, attentive and polite, breakfast was lovely and the room was clean, large and had everything we needed. Highly recommended hotel.

Hotel is beautiful, they do advise they are refurbing so you have to excuse this. That being said the staff are attentive and engaging. Great location just a short walk from the historic town centre. Breakfast was a lovely buffet style which was hot and tasty. We were fit to bursting and ready for the next leg of our trip! The rooms were clean and perfect for the overnight stop we had. I would definitely visit again.

Stayed for our son's graduation from AFC Harrogate and it's a lovely hotel , old and full of character which is what I love about this place , rooms could do with a little update but it was a nice stay. We are in the bar and the food was great .

Nice clean room. Lovely breakfast. Good location for nearby attractions

Albeit three star, service and food made the day, alot better than expected 👌

We are here now ,out dated rooms and to be honest grotty,,wallpaper peeling off ceiling ,not cleaned properly as dust everywhere, finger marks on mirror, hole back of bathroom door, cobwebs weeks old and doesnt even smell like it has been cleaned not worth the money when similar priced hotels available Needs fully updating.Nice building and close to town centre is its only saving grace, we where offered a change of room and to be honest no better, the firedoors are non compliant ,god help you if there was.Such a shame i cannot upload the pictures i took as you would give the widest birth.Nothing like advertised.. Disappointed and disgusted