Weetons in Harrogate

Me and my partner walked in to get a couple of take out drinks and was stood at the counter for around 10 minutes. Around 3 staff members totally ignored working in this area, with no acknowledgment of even asking if we had been seen to, they would see to us shortly or even a welcome greet. Bad vibe of an atmosphere since we walked in. Cannot comment on drink or food as we walked out as we had had enough.

Nice convenient place to eat. Ear Tower Street car park. Good range of brunch style lunch options for veggie/ non veggies. Good service and very friendly and helpful staff.

I ordered a hamper to be delivered for a friend for 21st December as a Christmas gift and it never arrived. I emailed 26th December, I didnt expect a reply over Christmas, but they didn't answer until 3rd January. I was informed that it had been damaged and they would send another one. Too late then as Christmas had gone, if they had replied earlier it could have been for a birthday gift for the 30th Dec, but again too late for that! Whilst I appreciate that Christmas is a busy time I feel it's pretty awful service to be told they had been busy and few got missed! I would assume if you offer a christmas hamper service you should be able to deliver them pre christmas and if there are any issues contact the customer. The fact that I had to chase them and no one contacted me to inform me it was damaged is bad service. Such a shame as they look lovely but this was my first experience and will be my last. They did give me a full refund 8th Jan.

We paid £37 for two full English breakfasts, a flat white, pot of tea and an orange juice. We were very underwhelmed. Whilst it’s certainly not cheap it was all the more expensive due to the low quality of what we received. The tomatoes were poor quality and lacking in flavour, burnt bacon, a lacklustre poached egg (the yolk was runny to be fair), cold beans, lukewarm toast, cold black pudding. The food must have been sat for some reason before it came to the table. The deli has lots of good produce however sadly this didn’t translate across to the kitchen. The menu looks diverse to me so I am sure there must be other options that are better than the full English breakfast but I won’t be returning in a hurry to find out.

Have visited Weeton’s many times over the years when we visit Harrogate & are never disappointed. Had a lovely veggie breakfast yesterday, busy but didn’t wait too long for our food/drinks. Staff very friendly & attentive, a great shop too with lots of Christmas goodies, would highly recommend a visit if you’re in Harrogate. It gets very busy so if you don’t want to wait for a table you can ring & reserve one in advance 👍🏻

Because you felt entitled to SPAM us about a Christmas Hamper offer, We feel obliged to let others know your message was unwelcome and poorly written. We are also not the first to complain of receiving unsolicited email from your firm

Fabulous Sunday lunch. I had the “three meats”, which was amazing! Priced well - not cheap, but not expensive either. I’d say very good value for money given the high quality of the meat and veg, how well it was cooked, the portion sizes and the great service. My favourite place for Sunday lunch! Followed by a lovely piece of cake … and the coffee (very important) is ace!

Absolutely friendly as and very knowledgeable. Pack a beautiful hampers and sell a very varied range of products would definitely recommend.

Beautiful place and gorgeous coffee. Lovely friendly staff which was so nice!! Nice quirky gifts to buy as well in the shop and sitting outside in the seating area was great

Absolutely shocking service. Had a hot pot of tea spilled into my lap and all down my clothes onto the floor, was given blue roll to clean it up (myself) apology not offer to help me (this tea belonged to the previous customer as we had asked twice in 20 mins for them to clear the table. We were then asked to make space on a table full of the previous customers left overs for the manager Sophie to put down the cups of tea for us, all whilst I was cleaning the tea from my clothes and bag and the pool to tea under the table on the floor whilst the staff watched. Went to pour the tea only to find 3 out of 4 of the cups we were given had not been washed and were dirty, asked the manager for fresh ones, got attitude and rudeness for asking why this had happened... then to top it off someone came over to tell us the cake my aunty had ordered and paid for wasn't even in stock!! Had to get a refund and would only refund to a card even though it was a cash purchase. Ended up leaving with a full trouser leg full of tea as I was not offered any help from the staff to help dry them and went outside into -3* temperatures!! To say this is the most shocking service I have EVER encountered was an understatement. Spoke to the manager as I was clearly very frustrated about this, her response was "well you can see how busy we are can't you" and when I began to get annoyed with her response to my complaint she wanted me to leave!!! Honestly I've never experienced anything like it and I certainly won't be going back.. I will make sure my friends and family know about this too

I appreciate the café was busy today but the staff were rude and slow. 3 members of staff were sat at the high tables gossiping about a group of women who had complained about the service whilst I was waiting in a large queue to be served. When I finally got to the till I was told the kitchen was closed and the server walked off without taking our tea and coffee order or asking if we would like anything else. Eventually another member of staff ambled over. A real shame as the peacan pie was delicious!

AMAZING Sunday lunch! I had the roast beef, my wife and son had the roast chicken. Gorgeously cooked, with huge Yorkshire pudding, perfect roast potatoes and just the right amount of veg. Good value too - not expensive, but not cheap either (reflecting great quality of the ingredients). Great service, too. Couldn’t fault it - will go again for Sunday lunch.

Brunch for 4 yesterday. At ordering we requested three hot drinks after the food and for three glasses of tap water. Waiter said yes whilst giving an eye roll. It set the scene tbh. Took 40 minutes and three further polite requests to get the smallest glasses of water I have ever seen. We never did get the hot drinks. After 90 minutes with no sign of them (again after a few polite requests) we decided to cut our losses. Staff did process refund but in very passive aggressive manner, literally walking away as I tapped for my refund and did not come back to confirm it had gone through etc. Staff generally treated us from the moment we arrived as irritations. Very bad vibe in there generally . Food, once it arrived, was good quality but cold and toast was hard as a board. Won’t return.

Great Deli and cafe. Really lovely range of groceries and fresh foods.

Lovely shop and products. Extremely friendly staff throughout. Sat outside for a coffee, very good service

So many spam emails!!!! Have clicked unsubscribe and continue to receive marketing emails.

Came with a friend for lunch and was not disappointed. My roast beef sandwich was delicious and excellent value for money. The staff were friendly and pleasant. There is need for more shop floor and restaurant staff. Some beautiful Christmas decorations for sale too ... I couldn't resist!!

Amazing location, felt really festive. We came for coffee and bought some bits from the shop, Laurence chocolates are Devine! Best chocolate biscuits ever 🧡

Found this shop while we were walking around and decided to give it a go. It was close to closing time but let us inside anyway which was nice. We bought few local products which were very reasonable. We only visited the shop part but it was very nice with a lot of choices.

We only bought a few things here and did not visit the cafe. The store is beautifully designed and the goods are presented very attractively. The employee at the checkout was nice and friendly.

Visited today to stock up our fridge and freezer with lots of teats as we have become bored with the regular supermarket food. The ready meals at two for £12 are an absolute bargain, our favourite being the lamb tagine and the salmon linguine. The butchers counter and delicatessen are full of unique and speciality products. We justified our 90 mile round trip with a delicious Sunday lunch. Although the cafe was very busy the staff were very obliging, attentive and proficient.

I visited Weston’s in Leeds today and came away shocked at how amazing the service was. I was present with a large selection of beautiful food and drink. The cakes in particular took my eye. I asked what one of the ingredient was and was then presented immediately with a piece of said cake to try. It was lemon honey and bergamot and I would highly recommend it. I chose to buy a slice along with another and asked if I could take a small piece of the sample slice for my friend to try. I was told to just take the whole thing and enjoy it. I came away having had a wonderful experience not only with my purchases but with food to share with my friend. I look forward to visiting again.

The last two or three visits to Weeton’s cafe have been unremarkable but this was terrible. Their version of a club sandwich was burnt toast a mass of ham and turkey virtually no mayo or tomato but the lettuce was ok. If you wanted a dry meat fest then this was for you. When asked if everything was ok I told them what I thought. An apology yes but no offer of a refund or anything else but to be fair to the 16 year olds running the place they would not have the authority. Here lies the problem at Weeton’s no sign of a manager. My fault really I should have sent it back but I was hungry and didn’t want an even longer wait than I had endured to start with. Plenty of better places eg Manna in Coldbath Rd.

No service Expected to wait in a cue whilst the only barista prepared coffee etc for others. No cash taken, useless as I only had cash due to a lost card. We walked out. Very poor way to run a business.

I’m pretty disappointed to be giving a one star review as I enjoy the food and deli, but the service I have received was terrible. Management need to clarify the take-away/eat-in situation at the deli counter. I have often ordered a drink and coffee from the cafe, and then a deli item to eat with my drink. I have been doing this for quite some time as the deli items are lovely. Sometimes staff allow this and occasionally they do not. When they do not allow this, the staff humiliate you, gossip about you while you are eating, and create an awkward atmosphere. I can see from another reviewer that this situation has occurred before, with the service being rude, abrupt, and passive aggressive. I could quite easily eat my deli item on the stray and not spend a further £7 on drinks, but I like the shop. I would also happily pay an eat in charge, but the staff do not ever make that clear or do not offer it. It’s not like I have brought a deli-item from another shop and eaten it inside their cafe, but they do behave that way! The staff create a song and dance about you eating their own deli-items which are 2ft away from the cafe tables. Management need a clear policy, as this situation keeps arising. Why not introduce a proper eat in charge policy, instead of berating customers for wanting to enjoy your deli produce. I had communicated this to the staff; however, this complaint was not being taken seriously. This whole experience is such a shame, as I’ve been coming for years and supporting this local business. If you want an accommodating farm shop with excellent service and good produce head to Fodder near Sainsbury’s. NB: I would like to add that the cafe inside was empty at lunch time, so there was no need for the service to be abrupt and rude. I could easily forgive poor service when it’s busy, as it’s hard running a busy shift.

Always great quality produce and lovely coffee. Sit outside if you’ve got time , watch the world drive by and look over the stray. Sit inside and grab some food to eat or some cake, all good options.

We have been here many times before but not for a while so not sure if the owners or staff have changed? The food and service was always excellent in the past so we decided to take friends visiting for lunch. The food did not seem to be as good quality or cooked as well as previously. Our drinks came quite a while before our food and were not piping hot and seemed to go cold quite quickly so were finished well before our food arrived. We had an item of food missing which we had to chase up. The staff seemed quite young and new so although very polite and pleasant there was not much interaction with them and they looked a bit lost. Not sure we will be returning as a result.

Fantastic service by young waiter, Sam who gave the best service I received in all the places I visited during 5 days in Yorkshire (that includes Betty’s!). Nothing was too much bother and he kept me updated with information as I waited for my order. His recommendation of the club sandwich for my takeaway to 2 hungry male colleagues was perfect.

If you don’t like interacting with other humans then maybe don’t work in a cafe? I don’t think the young lady who served me could have been less interested had she tried. I waited a minute or two being ignored whilst she performed other clearly more important tasks before eventually ordering. When the order finally arrived it wasn’t exactly as ordered, and the coffee was slopped in the saucer. The lack of customers might indicate that others are finding alternatives to this once excellent coffee shop and deli, and other reviews would concur with a staff issue. A bit of pleasantry costs nothing. And might get you a tip!!

Very disappointed the Caesar Salad with chicken. Limp Lettuce, watery dressing and oily fried chicken… soft croutons!! This place used to be really good . Will not be visiting again .

I’m not over excited about sitting inside for food at this place and if you want a table on the pavement you’ve got hall of a long wait for the table hoarders to move on! It has its regulars who buy a drink and sit for hours! So don’t order & buy your food at the counter first if this is your intention!!! No chance! A respectful system would be in order, I’ve seen people sat chatting with a drink while people are standing with food waiting🤷🏻‍♀️ come on Weeton’s management, I’m sure you can do a bit better for the spenders!

Popped into Weston's today, and saw they had a new section of mixed cold dishes-Couscous-Fennel dish-ETC.I bought a mixture and it was lovely, will definitely buy again. Well done Weston's, perfect cold dishes to go with meat for barbecues

Love the range of fresh produce and homeware they have here. Quality of meat is top notice.

My go to place in Leeds to meet friends over coffee and yummy food. Been again today and as always great service by Simon and his staff so friendly and always have a good laugh with them. Got a delicious bacon and brie panini and then a piece of chocolate Jaffa cake washed down with a lovely coffee. They shop itself has a lovely selection of food items you can buy. Such a great place to sit and relax and enjoy delicious food and drink. Will be back again soon!

Surly, indifferent cafe staff in need of training in attentiveness and cleaning. They managed to create an operation that was both chaotic and half-arsed at the same time, despite having a waiting staff of at least three working a handful of tables (and the place wasn’t that busy). We watched for a few minutes whilst we waited for a clean table to materialise. It did not, and we’d seen enough to put us off; we left and ate elsewhere. Based on the common problems reported in other reviews, a bullet dodged!

Food emporium serving coffees and deli goods. Bought something from the deli and told I couldn’t eat it with my coffee as the staff serving coffee didn’t like it. Really !? Wish I had spent my money elsewhere.

Absolutely delicious food, quick and professional service, and friendly staff. The whole set up is very Harrogate !! Love the fact that you can sit outside in the sunshine.

Super friendly and attentive manager/ staff. Sat and had a lovely coffee whilst doing some work. Bought a focaccia, all the bread looked delicious and freshly baked! I’ll definitely be returning!!

The manager made a huge effort to supply the meal we requested and looked after us very well. Thanks

I'm a regular visitor to Victoria Gate, but never visited Weetons, so popped in out of curiosity. I found the staff to be really friendly and helpful, with my order being served within a few minutes. Food I ordered was delicious; the quality of the...

Rubbish staff! Rubbish food won’t be back. I am a very regular customer here usually but I won’t go back. I’ve been a customer for many years!

I arranged to meet a friend at this restaurant. I arrived at 11.30am and was the only customer at that time. Two members of staff were chatting at the food counter and completely ignored me. I looked at the menu and after a while walked...

What a great find, it was that good we ended up back twice in one day. The coffee was delicious and the food was lovely all freshly and prepared that day and a great choice of different things. Simon and his staff were so friendly...

The coffee was super, the sausage sandwich was grand. Excellent service, value for money and a great bit of banter for free! Lots of quality goodies to take home. Will definitely revisit and would highly recommend it.

What a great find this is. Called in twice today the coffee was that good! We started our day off here with coffee and sausage sandwiches, both lovely and good value, all the staff are lovely and friendly. We finished our day off back here...

Lovely coffee and good food . But still think it is a bit pricey. Would suggest to add some salad at the side of the main dish to make it more presentable and balance.

Visited the Leeds outlet. Lovely food and coffee and even more pleasant young friendly staff and very jolly and welcoming manager. Recommended.

We called in at Weetons in Victoria Gate Leeds for the second time this week. I do hope this becomes a permanent fixture in this arcade. The food was excellent quality and great value and the staff were also excellent delivering top class service. Great...

A visit to Harrogate with my family often involved lunch at Weetons, but I believe that won't happen again. The food is very nice. But the prices are pretty shocking. Especially as it takes so long for food to actually come from rather hacked off looking staff. I imagine this is due to a team that is way too small. More than once, orders have come out wrong. This actually happened today for another family. The cafe/restaurant part of Weetons has gone steeply down hill and its sad to see.

I am having a party on Sunday 18th December and wanted to purchase some canapés from Weetons I tried to book them online but was told that I could not pick them up until December 24th which would be too late . I visited the...

Really poor lunch today with a complete lack of staff organisation. Food came before drinks, 2 different members of staff came 3 times to ask again what we’d ordered for drinks. Food was delivered without cutlery, when cutlery finally came it was dirty, didn’t ask if we wanted sauces. No check back on our meals or anything else. Really poor, been a total of 4 times it’s always been hit and miss but this was the worst. Previous experience was excellent but no one has a clue. New management needed.

Lovely soup and steak sandwich.

Beautifully presented and delicious breakfast accompanied by an excellent cappuccino in a gorgeous location in Harrogate, North Yorkshire.Thank you Sophie for the lovely and smile service.

Lovely place with a mix of butchers counter, upmarket grocer and a coffee shop area in the corner. I was only in for a quick takeaway coffee but it took nearly 20 minutes although I was the only person in the queue and had ordered...

While staying in Harrogate we visited Weetons for lunch. Most of us were very happy with our meal, however one person sent their meal back. This was pancakes and they tasted strange. The staff were very apologetic and happy to replace the meal with something...

PRETENTIOUS & USELESS. NEVER AGAIN. Lost my food order twice. Have a couple of good staff members, but others mean you’ll never get my money again

Today a bought pork steaks with ginger lemon and garlic. Cooked within the hour.after first bite could tell they were off. I called them to warn them. There reply was they smelled ok to them. I’m a chef I know my stuff. When refrigerated covered...

Served by Peter today and his customer service was beyond excellent. He made sure our (very expensive) joint of meat was double wrapped and carefully placed in the bottom of the carrier so it could not leak on to other items. The most fragile items...

We visited today for a light lunch Light it was !!! Weetons has always been our favourite place to lunch Not anymore 😞 1 Soup / beef sandwich 2 slices of bread small amount of beef with no side salad ..poor 2 coffees, 1 tray...

We have been to Weetons cafe on a number of occasions. This was our least favourite visit. The service was incredibly slow. When the food finally arrived (after we had finished our coffee) it was only just warm. We live locally but we won't be...

Fantastic food and great service from Emily CB. Big selection, lots of hot and cold drinks and a huge range of food.

A huge thank you to Daniel on the deli counter. I asked him to put together a couple of sharing platters for a Year 6 school leavers party and what a great job he did. The cheese and meat platters were delicious, plenty to go...

Just had lunch in the cafe. I had the Ultimate Burger and have to say it is the best burger I have ever had. My wife and friend had the BLT one was gluten free and they were excellent as well. If you are in...

Fabulous food and even better service. Thank you Emily you made our experience 10/10. Will be ASAP 👌

Lovely space, really good breakfast. Heartily recommend! Loads of food options and a great food hall choice of local produce

Great selection of beers and wine (including a great organic Romanian Pinot Grigio "Calusari") with an equally fab meat and cheese counter. Staff really helpful and friendly - Emily who was on the till was very attentive with a lovely cheery smile and demeanor. Overall...

Visited Weetons on many occasions and always happy with the service and quality of food. All change ! Not the busiest of places today but service was very slow. The Butternut Squash soup arrived warm not hot and it was almost like they had run...

Really excellent food and at quite good value too. It’s in an ideal position with some chairs outside. The grocery/delicatessen area is excellent too with a huge array of foods which can’t be found readily elsewhere. Would love to stop for a coffee more often...

Never go to Harrogate without calling in Weetons. Drinks lovely and treated ourselves to cake. Bought some goods from the shop and was served by a nice young lady who took her time to tell us to enjoy the rest of our day. Doesn't cost...

Fantastic food , my friend had the special chicken salad and I had the rare roast beef sandwich . Both were excellent and we then had a superb carrot cake . The staff are lovely and so helpful Thoroughly enjoyed our lunch and bought some...

Hands down we crown this the “Best Burger in the North”. After a week’s stay in the West Yorkshire and Derbyshire area and my husband sacrificing himself to eating a “burger a day” in the desperate bid to find the best burger in the North,...

Popped in for late breakfast whilst shopping in Harrogate. What a great place. The food & service were excellent. In particular the sausages were to die for ! I had poached eggs on muffins and they were perfect. The attached delicatessen was also fabulous. Highly...

I met up with a few friends at Weetons for lunch, and it was awful as we continually had to ask for someone to serve us, take orders of drinks, take orders for food, get the bill etc. While we were waiting for service, I...

Went in for a takeaway bacon and egg sandwich, had to then wait 20 minutes for it. When it decided to finally arrive it came in an unpractical box? So I then had to ask for a paper bag, like normal places give you, and...

Popped in for a quick take away, however, service was extremely slow and disorganised, from what I could see 2 people seemed to be doing the work while others "looked busy" (I counted 7 members of staff). While I don't expect things to arrive instantaneously I was waiting longer than what's comfortable and many of your staff members need to smile or at least pretend to be friendly or want to work. Finally the cost does not reflect the quality of the items purchased.

The breakfast menu is in need of some serious updates. When offering 'gluten free' on the menu, nothing was actually gluten free except for the bread alternative; no effort to serve gluten free sausage. And for vegan, what a disaster! States vegan in the same...

Always feel the cafe should be so much better but it never is. Prices continually high but quality never matches. Young gent who served us this week- he was super polite, as was the young lady who took our order. Food and coffee okay-ish but...

We had an excellent lunch here--the club sandwiches were some of the best we've ever had, and the smoked paprika mayonnaise really enhanced the flavour. I'll definitely return the next time I'm in Harrogate.

As a business you state you maintain a high level of service You seriously need a deep clean with the toilets The smell was appalling

Cute place to enjoy a coffee and a treat street side with a view of the park. Reminded me of being in Paris…

Spent the afternoon in Harrogate, had a great walk around and decided to call in Weetons for a coffee and to buy a few items from their deli .. We had a nice coffee & tea and my wife went to use the loo before...

I was looking forward to my visit to Weetons after having been recommended previously. I appreciate you have to pay a little extra but when I do, I expect the food to be above average. On this occasion it was far less. The sausages in...

Well worth a visit Good Ambience Well stocked supply of fresh meats, breads, cakes

Visited restaurant on Ist March. We have been several times before and were impressed. However on our latest visit the service was appalling. There were no menus on the table. We waited 30 minutes for two sandwiches. When we tried to buy some food from...

Called last minute to see if they could provide catering for an event after being let down elsewhere. They were tremendous in their response and pulled out all stops to accommodate our needs. All food was exceptional and very well presented and we can’t thank...

Must admit we were slightly worried due to other reviews that breakfast at Weetons had gone down hill. We travelled from Derbyshire for my husband’s birthday as we like a Weetons breakfast . Happy to say it was as good as it always has been...

Breakfast for 2 - £37. At that price, we expect everything to be near-perfect. It wasn't. Although everything was ok-ish, there were problems. 1. By the time our breakfast arrived, our coffee had been finished for 5-10 minutes. 2.Some items on the plate were cold...

I love Weetons and usually the quality of the products are exceptional however yesterday I purchased an avocado and when I came to use it today for some brunch I was disheartened to find that it was brown and mushy on the inside and very little of the avocado was edible. I will continue to shop at Weetons I will just be more cautious around the avocados

Had a wonderful cooked breakfast here, the quality of the food is too be admired as is the level of service. The young man serving was pleasant and the cafe manager with the slight Black Country accent was a delight and exceptionally charming. Staff seem...

Staying in Harrogate for a month we popped into Wetton at West Park. Wandering around looking at all the different and lovely products we decided to purchase From the deli counter. We waited for a few minutes at the counter the staff member were chatting...

Having had mixed experiences with the M & S food hall at Christmases in the recent past, we were keen to find a new place to go for our turkey, ham, and starter for Christmas lunch. My wife went in to Weetons a few months...

Weetons has grown on me. We live quite near and found it to be less exclusive than it looks at first sight. They provided an absolutely superb carry-out buffet for my partner's and my civil partnership in summer this year and subsequently I've nipped in...

I ordered a number of Hampers, inadvertently forgot to add the online discount code and needed a definite date of delivery (as I am due to go on vacation) so contacted the company via e-mail. After an immediate response, I was then contacted the following day and had the discount retrospectively applied and confirmation of delivery (1 day ahead of schedule!). Absolutely FANTASTIC customer service, brilliant attention to detail - thank you to Rob and the team!

Sorelle and Jax were absolutely amazing and looked after me and my friend unbelievably well. Service was quick and food was outstanding would highly recommend.

Staff unfortunately arrogant behind the takeaway counter . Too busy rearranging cakes whilst I was the only person waiting . Very dismissive

Splendid shop, high quality produce and a very pleasant environment. I thoroughly recommend Weetons.

Yet another wonderful experience at Weetons. Staff are so friendly, professional and knowledgeable. As ever the food was excellent quality with a good selection of both hot and cold options. Great coffee too! We visited with family this time but often visit as a business...

Came for lunch and had the Weetons Club. Really excellent and super filling. The smoked paprika Mayo was so good and the bread was really fresh and tasty. Highly recommend trying the halloumi sticks too, crispy and perfect accompaniment to the sandwich. Really wanted to...

Called into weetons for the first time last week, the shop has lots of local product as well as branded ones, i treated myself to a basket full of goodies. I sat in the restaurant and had a cup of tea and a sausage cob,...

We visited this morning and the attitude of the manageress of the cafe was patronising and surly. She really shouldn’t be in the service industry. The staff however were very polite and attentive. My husband was allowed to order a bacon and fried egg sandwich...