Livery Street Regent Court, Leamington Spa England, England
Quite excited to try this place. First things first, you pay up front. They tried to charge me for 4 adults; my kids are 13 and 16. Not off to a great start. The food selection here is OK if you're a meat eater but dire if you're vegetarian. A shame really when the quality was OK. In a nut shell, the service here is poor, everything seems to be an effort for the staff. Our table had remnants of a drink, the floor had bits of food, asking for water was like I'd insulted a family member. Oh well, at least we tried.
Me and my sister in law Angela were out for cheeky meal on the parade last week, however she fell quite ill after eating the Korean crunchy chicken strip burger, so a lovely staff member got her some water, another lady was lovely about the situation and was being quite helpful and compassionate to big Angela. All in all my battered cod and chips were amazing, hats off to the chef. Well worth £9. 5 stars 🌟😊.
Walking in to the cafe, it appears to be quite sparse. I arrived at around 9:30am and the place was 1/3 full of people. Lots of hard furnishings so I don’t know how noisy this place could get when full - but was completely fine with the level of chatter I experienced in here.
I ordered a flat white and warm banana bread. I was served by a very welcoming young lady at the till, who promptly brought my order to me when I sat down. The banana cake and coffee were both tasty and just what I needed.
I feel the place could do with a bit of TLC and attention to detail. Ie. The way menus and leaflets are left on tables. The way high chairs are stacked etc. it isn’t visually and aesthetically pleasing. Which is ok for some, but if you’re after a cosy warm relaxing cafe - this isn’t quite it. But it could be.
0 stars for customer service
0 stars for drink
I ordered a pina colada....was literally just pineapple juice. I asked the cashier if I could change it as I did not like plain pinapple and could not taste anything else. Apparently I should of tasted the coconut as the smoothies are all pre made powder.
Do not order smoothies, disgusting and not natural, lord knows what they're made of.
0 for customer service as most buisnesses even small independent ones would do an exchange as good will, plus it probably only cost them 10p to purchase.
Ordered for delivery never arrived on the 1st time, driver went to the same street in leamington, 2nd attempt driver went to the same street in leamington all well but we are warwick! First time ever ordered from them won’t be ordering ever. Never received the food!
Dirty restaurant. Food smeared on walls. Filled with kids and mess. Floors dirty. A far cry from other restaurants - need to get a grip on cleanliness.