Based on 51 opinions finded in 1 websites
Based on 51 opinions finded in 1 websites
Opinions
Visited esquires today an got to say it was great.. The coffee was second to non,, perfect temperature an very tasty. I had the ham an cheese toasties an it was to die for.. Friendly annhappy staff. I will be returning
Ebony . 2024-10-31
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The drinks were great and plenty of options - including freshly squeezed orange juice. We were told the kitchen closes at 2 but we were still able to get toasties and some muffins which was lovely and good enough for us. Few staff but we were served with a smile and were brought our food and drinks quickly. Will be returning
Shan . 2024-07-11
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Dirty poor service drinks on the service bar 5 minutes before served table not cleaned floor full of crumbs will not be back.
bunniescookies . 2024-07-07
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Zero hospitality from staff, drinks arrived quickly but food took almost an hour despite it being quiet, and when the food did arrive it was lukewarm and below average quality. No tables were cleared the whole time we were there
Mandy . 2024-06-30
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Visited for breakfast early on Sunday morning. Very quiet but took 45 minutes to receive our breakfast and drinks - 2 breakfasts were granola and porridge so not difficult. No apology - food arrived but still no drinks and when asked about them was told there was a backlog. There was no one waiting at all and only around 5 tables occupied. Staff were standing around talking and on their phones and had even made themselves a hot drink when we hadn’t received ours! No tables had been cleared in the whole time we were there either and the toilets were dirty. The food when it arrived was very mediocre and not worth the money. Definitely one to avoid!
JulieHs15 . 2024-06-23
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Lovely cafe, been here many times in the past. However, me and my mother went in and were told the kitchen was closed at 2pm and the tables that were available were dirty and hadn't been cleared.
Dream40953554418 . 2024-04-15
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Lovely coffee in a really clean and friendly coffee shop. The staff were amazing, albeit they looked a little confused at times.
Nick S . 2024-04-13
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Woman that served me rolled her eyes when I checked whether they did takeaway coffee. Whole atmosphere felt cold and unfriendly and really put us off returning.
Amy C . 2024-04-05
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Not the quickest and service not brilliant,no teaspoon for coffee and when I asked she almost threw them on cup should be brought with coffee ! Also noticed a lot off tables took up with student types not having drink or food but using free WiFi !
cadtomo . 2024-03-16
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Lovely friendly staff great selection of coffee an tea alike an if you want a little more there is plenty on hand a good menu It's great for family's singles an students alike including dogs which they also cater for which is a winner with my dog why not pop in an try it for yourself I defo recommend esquires
252jok . 2024-02-27
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Wow! Considering it was super busy, the staff remained in control and friendly at all times. The young brunette girl that served me was extremely welcoming and greeted us with a lovely smile. Food was quick and my eggs Benedict tasted delicious. The only critique i would say is that i ordered a cake and had to ask twice before receiving it. However, the apologetic staff made up for this. Would definitively recommend!
Esther M . 2024-01-11
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Our recent visit to this café left us quite dissatisfied. We waited for our coffees for nearly 30 minutes, and despite checking along the way, our orders somehow got lost. Mistakes happen, and we understand that, but we were disappointed with how it was handled. The staff member, particularly the lady who dealt with us in the end, came across as quite arrogant. No apology was offered for the inconvenience caused. When we decided to cancel our order, her response was a simple "OK, when did you place your order" without any apology. To add to the frustration, no receipts were provided for the cancellation, and she appeared more focused on her mobile phone than assisting us. What struck us as particularly odd was her use of "your welcome" in an arrogant tone instead of an apology. It felt like she expected us to thank her for cancelling our orders, which was a rather rude approach. While we appreciate the atmosphere of the café, the customer service this time was truly disappointing. It's a shame because we enjoy the place, but this experience was not up to par. Hopefully, they can improve their customer service for the benefit of all customers.
Ersin O . 2024-01-01
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This coffee shop has so much more potential, is nicely decorated, comfortable seats and a good location. Today was our first and now last visit. We waited ages to be served at the counter due to the two girls serving ingnoring us while they were giggling and messing around. The counter where the coffee was being prepared was an absolute mess. Chocolate powder and coffee everywhere. Lots of empty milk cartons abandoned. Dirty cups and glasses left. Two filthy soggy dishcloths left by serving area. The tables were sticky and hadn't been cleared, even outside. When eventually after a long wait our coffee arrived, no teaspoons or sugar. When I asked at the counter, two teaspoons they were taken off used saucers, rinsed under the tap and given to us. There was a male member of staff who obviously hadn't had any training who was polite and trying his best without anyone helping him. Properly managed with experienced staff this could be really good. Mopping the floor and cleaning the toilet would also help. Service: 1/5 | Atmosphere: 3/5
DebJB14 . 2023-12-31
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Extremely slow service with no where to sit due too everyone in the building on laptops taking up four space for just two people. Most of whom weren’t drinking / eating just using the free WiFi facilities.
Karen S . 2023-12-02
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It was great ! Such a great cafe to work honestly we loved it !!!! Would 100% recommend it ! The service was excellent and again such a pretty place
cristina p . 2023-11-10
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The staff are very rude and service was slow and they went even busy…. What a joke never again, would definitely not recommend this place to anyone
Connor B . 2023-11-03
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Had a sensory issue with a smoothie, Tiana was extremely helpful and understanding and strained it for me. The other girl on shift was lovely as well, really nice atmosphere and the food was delicious and the strained smoothie was great. 10/10 would recommend 😊
Elora R . 2023-10-13
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Coffee was nice, staff were ok, food was terrible. Jacket potatoes were cold and dry. They took them away to reheat and they came back half-heated up and even drier. The salad was left on the plate so also came back hot and soggy! Shame, as coffee is good, but prob won't be going back again.
Claire J . 2023-07-03
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Great food , great service,friendly staff and food was very quick and staff had very good knowledge about the menu and ingredients of that dish drinks are fantastic
Kathleen B . 2023-06-29
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I would definitely recommend going here as the coffee is fantastic. Service is amazing staff always have a smile on the face. Food is nice and quick from the kitchen and staff always have knowledge from the menu and the items that are in the main dish and they cater for allergies and tolerances, as I know for myself, as I am lactose intolerant
Connor B . 2023-06-29
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Gave this place another chance but sad to say the service was appalling! Lacklustre staff didn't give a toss about customers. Zero customer service. Shame as the coffee wasn't bad but then their are lots of other coffee shops in Leamington Spa.
novezan10yahoo . 2023-05-17
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We’ve been a few times and always enjoyed it. Staff are lovely, it’s a nice atmosphere and the drinks/food we’ve had have always been top-notch.
BETH9292 . 2023-04-01
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2 people … one coffee, one sausage roll… one cake and one Diet Coke …. 4 times of asking before the cake and Diet Coke could be delivered 15 mins behind my wife’s sausage roll 😂😂😂😂
Chrisbad60 . 2023-03-10
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Two friends out for lunch, ordered a rainbow flatbread and cheese toastie two coffees. The veg in flatbread was varied, colourful, the flatbread super light, hot and tasty, little sales, perfect dressing. Same with toastie, cheese on top and tomatoes inside, hot and tasty.
Haze10 . 2023-01-15
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We frequent Esquires whenever we take a trip to leamington. All the staff we have dealt with have all been extremely professional, friendly and helpful. Food always delicious - great vegan festive bake and sausage rolls today
rachelj712 . 2022-12-30
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I would have liked this review to have been about the food and drink, but unfortunately we didn’t get in the door, as there was a step that my mothers mobility scooter was unable to negotiate. My husband asked a staff member if they had...
joycec954 . 2022-12-13
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I visited mid morning on a Friday and was surprised how busy it was. It’s a large, open space with plenty of seating. I ordered a flat white which was ok, but not much better. The milk was a good temperature but the texture was...
RDM239 . 2022-12-09
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A bacon roll with HP sauce £6.95 ..... arrives with no care chucked in front of me .... no butter in roll would have been nice to be offered just two bits if bacon in a roll served with a sachet if cheap crap brown...
Ricky B . 2022-11-28
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This was our first time visiting this coffee shop. The two hot chocolates were nice but overpriced considering what others in the town can offer. We ordered two bowls of porridge which took 20 minutes to arrive. Other customers who entered after us were receiving...
rcom3 . 2022-06-13
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Called into Esquires this afternoon for a coffee and a bite to eat. Ordered an Americano and a Bacon and Sausage sandwich. The sandwich was ready very quickly and was prepared perfectly with some sauce and salad. I complimented the staff member who did it...
rogerg786 . 2022-05-06
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nice atmosphere, friendly staff, lots of choices and options for different dietary requirements fast service
alex f . 2022-04-13
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I popped into Esquires for a coffee today while I waited to meet my grandaughter. The staff were really welcoming and friendly. Service was very good and so was the coffee. Eventually I felt like something to eat so asked what sandwiches they had. I...
Roger G . 2022-04-04
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My boyfriend and I both had the smashed avocado on toast which tasted amazing and the portion size was plenty. Could not fault the service they were quick and very accommodating they even offer free dog treats which our pup loved! Would highly recommend this...
harrietj545 . 2022-03-26
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Visited with friends, kids and a dog. We were all made to feel very welcome. I had a cappuccino which was particularly nice. Others in the party had coffee, milkshakes and the most amazing looking gooey muffins. Service was friendly, the place is stylish, clean...
kj0 . 2022-03-07
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Chill place. Nice people. Drinks and service were good 👍🏽. Would recommend. The picture below is of my son who was greatly satisfied.
DrinkDilettante . 2022-02-21
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One of the most strange experiences we’ve had in a coffee shop. Let me begin by saying that when we arrived, we were pleased to see that there were tables free and it looked very clean and organised. We were a group of six so...
HungryBrumdoners . 2022-02-12
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I had previously given this place a good review which after today I now need to correct (perhaps I ought to have read the other reviews earlier). Having been in regularly to meet friends over the last couple of years, I had received good service...
Andrew H . 2022-02-10
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Can management please note that the staff need training. Service unbelievably slow, dirty tables everywhere.
novezan10yahoo . 2021-12-31
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Top service and lovely atmosphere, with lots of space. Really good coffee and sandwiches. Dog friendly is also a bonus!
ART181818 . 2021-12-30
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I was impressed by many aspects of this business. The tea I drank was excellent, the service friendly and efficient and the premises spacious and clean. There are many coffee shops in the town, but none I'd feel as safe in as this one.
Andrew H . 2021-12-21
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No food available not a notice up or told until I was ordering. Tables filthy. Staff disengaged. Most importantly coffee one of the worst in Leamington. Had to sit and wait a while for coffe even though not busy. Neighbouring table ordered vanilla coffees and...
paulquinney2016 . 2021-12-12
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Visited again today with my mum. We regularly visit and recommend this place to all our friends. Great service as always, the place is always clean and the staff and owner are always welcoming and friendly. We love the approach of employing diverse staff taken...
Expedition521301 . 2021-12-08
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I visited a few days ago with my mum for a coffee. When we ordered we were told there was at least a 15 minute wait on drinks… even though there didn’t look to be anyone else waiting and the barista didn’t look like they...
Olivia P . 2021-11-21
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Visited today. V taken with the owner who was charming and has employed a member of staff with a disability, which is to be commended. Nice coffee, lovely pastries.
katie c . 2021-11-12
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The place is dull it needs a complete makeover the food and coffee is good staff there are a few staff that shouldn't be there one who has a bad attitude and spoils it for the rest of the staff the right person to run...
150sally . 2021-10-15
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Everything is grey with cushions that don't fit the seats Zero atmosphere , just something missing here ....coffee was ok , nothing special
rosellinat . 2021-10-12
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Well me and my partner visited recently and I had the cheese and tomato toastie which was delicious and was not the run of the mill toastie. It was thick and had melted cheese on and was served with fresh salad and chutney. Very friendly...
H8643XQjohnj . 2021-09-23
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Ordered 8oz burger, came with a bit of cheese, side salad without dressing and burnt chips. Burger was over cooked too. Expensive and wife’s breakfast was expensive at £9. Glasses have to be swapped due to lipstick marks.
mikeym1968 . 2021-09-19
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We stopped by for a cheeky coffee whilst in town. A family with a dog came in almost immediately after us. The barista brought the dog a bowl of water and ruffled its fur thoroughly and enthusiastically, exclaiming that she didn't understand why more cafes...
StrigopsHabroptilus . 2021-08-06
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Came here for breakfast with the family. It’s a bit on the pricey side so you expect a fair bit for your money. I ordered a pot of tea with oat milk - the milk was dairy, and the pot was filled to the brim...
gingercampervan . 2021-06-21
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Great breakfast- v filling, and rightly so. £9 is not the cheapest vegan breakfast, but you get a lot for your money, it is delicious and the coffee is brilliant. Very clean and service was quick and friendly.
BirminghamUKVisitor . 2021-06-19
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Came solo for a quick coffee, staff were very kind, mocha was delicious, and offered a complimentary croissant! What’s not to love? Outdoor seating sheltered and heated too.
Oscar M . 2021-05-08
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Easily the best coffee I've tasted in Leamington Spa - a great selection of cakes to take away. Friendly staff and a pretty cool interior too.
pjz244 . 2021-02-21
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A really smooth blend of coffee, served by welcoming and super-friendly staff. The cakes are to die for!!
dragons426 . 2021-02-19
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Amazing hot chocolate and millionaire's shortbread. Perfect walking destination for a lockdown treat. With a warm welcome I would thoroughly recommend
Debbie C . 2021-02-19
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The coffee was OK but the tea was dreadful...undrinkable! Expensive too; £5.00 for a small latte and a 'dreadful' tea. Decent quality teabags aren't expensive.
678dougd . 2021-02-08
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541 Opinions
Even though the app booking had not been received. They were able to accommodate the five of us. They helped us choose our main course with suggestions. One of our party wanted an individual meal that wasn’t on the menu and they were able to accommodate this with these finished with some lovely lemon cello and enjoy the meal immensely.
353 Opinions
Never had a problem, always good service. This was true with the owners at that point. I went in a few months ago, I guessed by the fact that there were quite a few people waiting for food that it was under new management. The wait was about 10 minutes, I think it was a Friday and they were completely unprepared, disorganised and were not communicating with each other like a team should. When one customer finally got his food he said as he was leaving "You've just lost a customer." Subsequent visits, they seemed a little better. Tonight, it was not busy at all. I ordered my food and paid. The dude went back to finishing another customer's order who arrived to pick up about a minute after I did. The customer got her order and left. I expected him to start mine, nope, he grabbed a skewer with meat on out of the thing with the holes and went in to the kitchen and returned with it in a bowl. While this was going on his colleague returned from a delivery and proceeded to grab her drink and something to eat, there was a little bit of conversation, I'm guessing about what he was doing and what I was waiting for. She then asked me did I want sauce and salad on burger? To which I said yes. I had to remind her about the Cheese and she forgot to offer me Salt and Vinegar. But then again so did I. Soon after I got my order and left. I was there for about ten minutes. The dude looked like he was in no hurry at all. He looked over at me at one point I guess to make sure I was still there, and did say it would be another few minutes. They need to be faster, be better organised and prioritise better. Deal with the customers in the shop first, they're your main priority, your bread and butter then deal with the delivery orders. In the time I took them to complete my order a snail could've successfully made it across the road.
1806 Opinions
I have no idea where to begin with how great this place is. I was sent up Warwickshire for work commitments for a month and we stumbled across this little gem in warwick, this is the best food in the area hands down, the service is impeccable and staff are always happy to greet and make you feel comfortable, the food is amazing to the point where within my whole month stay in warwick, I was eating here every single day. You can tell the staff and chefs really care about there customers and I highly recommend this place to anyone travelling to warwick, I certainly will be eating here again when I return. Ryan served us every single day without fail he made us feel very comfortable and would always get us a table as soon as we walked in from a hard shift at work along with pints and menus, his service was brilliant and he is a massive credit to the racehorse!! we were really well looked after and this is why this place deserves a massive 5 stars, I just wish this place was closer to home as this would 100% be my local!! Honestly all the staff in the racehorse keep up the good service!! And I cannot wait to work in the area again and have some more amazing food.
195 Opinions
Amazing food and great service! Lovely staff, will definitely be returning!