The best restaurants in Central Bournemouth South West

I called in today to buy a couple of takeaway coffees for my friend and myself. The service was both friendly and efficient. When I returned home I could not find my debit card. I phoned the shop to see if, by chance, I had left it there. To my relief the customer services guy had found it and put it to one side for me. I am extremely grateful!

Horrendous rude service to the point where I would never visit or buy anything from Starbucks again

This spot is great for a night out...a very tasty wrap with fresh chicken and veggie! A wide selection of dressings for your wrap and excellent customer service.

Really poor staff and service ordered a large popcorn chicken, received a small, had to ask for the drink that never made it into our bag. To top it all the boneless chicken was totally dry and tough!!

Este lugar es terrible 7 libras por un donner kebab y papas fritas. Las papas fritas están demasiado cocidas, la carne de kebab es como el caucho y la pitta en la que se sirve es como el papel. Incluso después de unas cuantas cervezas, este es uno de los peores asientos que he tenido. Insípido y caro. Evitar.

Bad customer care. No one came to table to collect dirty plates ask about pudding orders. Only to be told after waiting 40minutes to be told kitchen shut bar shutting soon at 9.10pm

this was a very not conventional hotel. they charged me for things no person working at a hotel or similar facility would ever consider charging a guest for like basic internet connection to the guest network which came at a daily rate of £5 and could only be used on one device and a £50 private landlord style "deposit" (lol) that they charged me for basically nothing that I'm not even sure I will ever get back. In hindsight, a hotel charging its guests a "deposit" like they were a letting agency or a private landlord renting out a studio room or a shared accommodation may not even be legal. Room was nice though other than a curtain covered in heavy mould and the fact that the room was outside of range of the wifi signals of the guest network which due to the £5 daily access fee I didn't use anyway.

AVOID AVOID AVOID COLD FOOD MISSING ITEMS BROWN LETTUCE CANS OF DRINK SAY MULTIPACK DO NOT RESELL SHUT THIS PLACE DOWN ASAP Told no to refund

I was given vouchers from my sister as a present and was really looking forward to a meal out as it has been difficult since my husband died. Hotel setting and staff were wonderful but our Sunday lunch was very disappointing. The starter and dessert were ok. We all had roast beef which was tough and I had to leave mine as did my daughter as it was difficult to get a knife though let alone chew. The amount of vegetables were a little on the mean side and Yorkshire pudding full of air. I was asked from the waitress if I wanted to see the manager but I choose not to although I would have done this discreetly had I not been with my daughter who suffers with anxiety. Not the greatest of experiences.

I have also posted on The Norfolk Hotel page but as just found this review page wanted to add to warn people how bad the hotel restaurant is. We were given a 3 course and bottle of wine voucher for Christmas 2022. From our experience I wouldn't suggest going here for a meal. I understand that the hotel has gone through a change of ownership & it is now more of a coach holiday type hotel & doesn't really welcome diners from outside their group booking stays. It took some time & confused phone calls for us to be able to book a table here & despite managing to book a table, on arrival we were greeted with the same confusion & bemusement !!! Eventually we were walked to a dingy room that i guess was an overspill area from the hotel restaurant. This room was unbelievably shabby & not in a chic way !!! Needs a total refurbishment. It was a bit like a workplace canteen & bizarrely at 6.30 set up for breakfast. Absolutely shocking to expect customers to eat in a room like this, there was only one other couple when we were eating. The staff serving us were not really interested in seeing us & the whole time we were there was very odd. Now for the footwell it was inedible Starter of a limp freezing cold & tasteless greek salad. No dressing & left the majority of it. Husband had a cheese tart type "thing" made with rock hard salad & again some inedible salad. We both felt these had been prepared earlier in the day & left on the side before being placed in a fridge that was far too cold. As for main courses we both had fish & chips, thinking they couldn't do much wrong with that....,how wrong we were. It was all frozen food & cooked in oven. Fish was cold & tasteless/not battered like you'd expect with fish & chips. Chips tasted like the cheapest value chips from a supplier. Again cooked in oven & not tasty chips. We probably left 2/3rds of our meal, to which no acknowledgement to ask what was wrong (staff probably too scared to ask!!!) For our final course we opted for cheese & biscuits.This consisted of a few cheap crackers & cheese that had been left in a far too cold fridge. Surely anyone working in the restaurant trade knows that cheese should be served at room temperature !!! Throughout our meal no-one asked how it was !!! We left as soon as we could taking the screw top bottle of wine with us to finish at home !!!

Este café tan bueno y ahora es horrible. Evitar. la comida no era tan descrito (queso y cebolla en una papa horneada resultó ser una salsa muy acuoso y pequeñas) y el café era muy malo, no me molesté bebiendo. Cuando le pregunté a ver quien estaba a cargo me dijeron que no!!

They owe thousands of pounds of rent and have closed their Nuudle Bar in Southampton and don't even have the decency to surrender the lease, increasing our losses in the process. Don't deal with these people.

Came on Saturday the 18th of September for breakfast/brunch with 12 friends. Not one egg we ordered was cooked properly, particularly the poached eggs were atrocious and basically hard boiled eggs. The food came an hour late due staff’s excuse being they “couldn't open a tin of beans”. Asked for tap water multiple times which were never in delivered as staff kept forgetting. Only 1 person behind the till and on the bar. Poor service, poor management and poor food. I would also like to add that the restaurant and bar area was very quiet so a better service was expected. Our entire party will never be returning.