The Bournemouth Carvery in Bournemouth

Only 24 reviews for this venue ??? That is dreadful. Had afternoon tea here with my Mother and 2 friends - and everything brought was for 3 people - yet there was 4 of us. All the cakes were exactly the same and I am not in the habit of having 2 pieces of the same thing. Complete hash up with the tea , everything was wrong and not a soul to complain to. Invisible staff. Bad decor. Cheap cafe food and impropperly delivered by the kitchen staff who obviously were having a bad day. Appalling shame for Bournem,outh as I remember when this hotel was the best in town, but now with new Hiltons and maga bucks being invested in oither new superior hotels in Bournemouth, the Carlton will remain some place that once was a good venue but has now slipped way down in quality, style, service, food and even the bedrooms are below par - well below par.

Hotel very nice and clean staff good restaurant and bar very clean and helpful breakfast plentiful and tasty plenty of room in car park pool and spa area very clean room spacious and clean

The food was poor jacket potato cold and the staff were miserable unfriendly considering the view they have everyday outside 😢

Delivery drivers are animals. Have a video of one of them spitting whilst delivering my food. Guy must be stupid as I spoke to him down the camera saying I would be right there.

Great food and delivery times but wish they still sold ice cream