The Bournemouth Carvery in Bournemouth

Hotel very nice and clean staff good restaurant and bar very clean and helpful breakfast plentiful and tasty plenty of room in car park pool and spa area very clean room spacious and clean

Only 24 reviews for this venue ??? That is dreadful. Had afternoon tea here with my Mother and 2 friends - and everything brought was for 3 people - yet there was 4 of us. All the cakes were exactly the same and I am not in the habit of having 2 pieces of the same thing. Complete hash up with the tea , everything was wrong and not a soul to complain to. Invisible staff. Bad decor. Cheap cafe food and impropperly delivered by the kitchen staff who obviously were having a bad day. Appalling shame for Bournem,outh as I remember when this hotel was the best in town, but now with new Hiltons and maga bucks being invested in oither new superior hotels in Bournemouth, the Carlton will remain some place that once was a good venue but has now slipped way down in quality, style, service, food and even the bedrooms are below par - well below par.

Wanted to get myself and my mum a coffee, staff had a poor attitude. Left my mums coffee lid unsecure, could have burned herself had i not of noticed that the lid wasnt on properly.

Nice food !!!! Best chicken wraps in town

Great food and delivery times but wish they still sold ice cream