Bistro Pizza in Bournemouth

Delivery drivers are animals. Have a video of one of them spitting whilst delivering my food. Guy must be stupid as I spoke to him down the camera saying I would be right there.

First of the driver did not speak English, I think I was on the phone for 10 minutes trying to guide him to where I was, even though I was in the most popular hotel in the town, my location and address was spot on on the app They forgot my drink, extra dips and a side on my order and the delivery guy just walked of and he said phone the place, I did and the number is not in use anymore so I lost out of £12 and they get away with it Honestly the food was worse than the service I binned it. Worst I’ve ever experienced!!!! Don’t bother!!

Nice food !!!! Best chicken wraps in town

The pizza was average—nothing special, with a crust that was a bit too crispy and toppings that were a bit sparse. The cheese was good, and the service was friendly. It’s a decent option if you just want a basic slice, but don’t expect anything extraordinary.

they didn’t deliver the food when i went to restaurant they spat in my face and said they was going to fight me.

Ordered a pizza and got nothing at all been waiting 3 hours biggest scammers in Bournemouth

Amazing food Great service 5 star 🌟

ordered over an hour before close and got told food would be with us within 30 mins of ordering, after waiting over that time we tried to contact and had no answer on the phone after multiple calls. we never received our order so over £30 wasted. joke. wouldn’t waste your time

First time ordering amazing service received food very quickly and it’s beautiful quality driver even called me to tell me he was outside as it was like 4am!!

Very very rude business, just asked whether it's a halal place as I am out of town, upon being answered yes I've asked which meat is specifically halal so I could place my order, what I got instead is a "why you calling me mate?", don't bother going.

Shocking Pizza had raw dough, chicken was more solidified grease than deep fried, not to mention it was also raw in places Should've read the reviews before ordering

Omg pizza really good but these are something else😍😍😍 bacon 🥓 cheesey 🧀 chips

Absolutely vile,undercooked raw food

Ordered with family, one large chicken kebab- there was hardly any chicken at all in the kebab, mostly salad. Some spicy chips, which were not spicy but had a weird sweet taste and again portion was very small, ordered 3 Nutella milkshakes, at least you can’t go wrong with Nutella milkshake…. Except they didn’t send Nutella milkshake, I don’t even know what it was but all three tasted like sour berries, nothing like Nutella at all! Also ordered a toffee and daim bar crunch cake but it was frozen solid and no daim bar to be seen. Tried to contact the shop to sort it out but their number doesn’t work!! Absolutely terrible!!!

I had a very bad experience with this takeaway costumer service was zero and food was disgusting hair in my pizza never got again

Ordered chicken meal 1, came with no drinks no wings and no goujons! Tried to call the store, they answered my call and then blocked my number!! Do not recommend! Will never ever order from here again! Also ordered a wrap, paid over £5 for it and could of got bigger and better from McDonald's! Would rate zero but minimum I can do is 1.

Ordered chicken meal 1, came with no drinks no wings and no goujons! Tried calling the store, they answered my call and then blocked my number!! Will never recommend and will never ever order from there again!! Also ordered a chicken wrap which I paid over £5 for and could of got bigger and better from mcdonalds! Save your money and go elsewhere!!

Best chicken in Bournemouth, always ready to sort you out with great service. And we love Peter

Great service, excellent food!!!

Don’t order from here if you don’t wanna get scammed

Absolutely gutted, didn't mean to order from here. Terrible, Terrible food, absolutely smothered in mayonnaise, this was a large, meat was sickly sweet and little of it. Its like a huge pile of mayonnaise coleslaw to hide the old kebab meat which tastes old, wish there was a way to block on just eat. It's so wrong that at 1am us hard working folks only have such dreadful takeaway options. The good ones close early because they do well in normal hours . All went in the bin, even the smell turned me over.

Worst kebab I’ve eaten. Not sure where he gets the meat from avoid at all costs. I threw it all away after one bite

I was hungry as f—k at night and ordered takeout from this restaurant. The delivery speed was surprised me. When I open the fried chicken, it was still steaming hot and the crispy skin was still crispy .

Asked for garlic chicken lettuce and cucumber, the owner got assy with me when he called out my order, also had a tomato in my wrap which I very much dislike (but also could cause a reaction to anyone with an allergy) also got charge for chips, which apparently came free with any burger, wrap or kabab, very disappointed!!!

Kebab meat taste disgusting and the chicken was off everything has a revolting plastic taste. You’d be better off not eating then eating here.

AMAZING TAKEAWAY , AMAZING FOOD , TASTED AMAZING , I HAD AN ORGASM

Smoked a zoot.... In the early hours of the morning on Thursday 9th March I ordered a pizza and chips. It took around 40 mins to arrive and when it did the pizza was soggy, cold, and tasteless bare In mind I was baked af. I've never seen a pizza so messed up in my life £10 for a 9inch pizza ripoff. The chips were slightly warmer, luke warm and still pretty vile overall I'd not recommend ordering from here ever If u can try to avoid it. I've also never ordered food off of just eat or deliveroo etc and it taste bad when I'm stoned. Thought it was impossible 😂 welcome to bistro pizza 🍕...

Ordered their 2 for 1 deal on just eat. They only delivered 1 pizza, charged me the full amount and didn't even pick up their phone to resolve the issue. I got a phone call 4 hours after the issue was reported to just eat and they tried to send me another pizza. They refused to give me even a partial refund. Don't order from this awful shop if you value your money.

Amazing place to eat after a hard day higly recommended

I would give them a 0 it’s the worst pizza I’ve had. I’m hungry so I ate it but most probably will have indigestion tomorrow where the pizza dough was still raw, The pizza also didn’t have any shape to it, it wasn’t round, it wasn’t square either it looked like it was HALF A CIRCLE 😡 I paid 18£ for a create your own pizza so by paying that much I Would expect a very good quality pizza ! Very very disappointed in this restaurant will not be returning again I hope to hear back from you and have apologies and a refund !

Tried the food here after a night out, found it to be surprisingly good! 🍕

Amazing food good service, everyone great to chat with

Hi. I'd like to state that every time I've ordered a delivery from this restaurant, I've been absolutely delighted with both the service from start to finish, and obviously the food! I've only ever had their pizzas, but I'd never go anywhere else. The bases are perfect texture and taste, and not obliterated with tomato sauce. The toppings are a really nice selection, and certainly not skimped on. I can only assume that the people who say they have been treated rudely, and that the food is rubbish - must be the type of person who is drunk, rude, calling late at night, and are aggressive and offensive from the start. I was unaware the first time I ordered that it is 2 4 1 so I called them to say there'd been a mistake, and that I'd only ordered one. The guy who answered the phone was charming and kind when he explained! Don't believe trouble makers until you've tried the best pizza I've ever had - don't lose out.

Worst pizza I’ll ever I’ve ever tasted to greasy it was dripping in greese

Best takeaway if you are in night out !!!!

My man is friendly, sociable and always delivers good food. Always got me coming back. High recommend after a night out. He hot you covered

Оченят вкусная Еда !!!!! Спасібо

Guy behind the counter was very rude put. Mayonnaise all over my food ( then insisted that I asked for it (TRYING GAS LIGHT ME ) when I’m very very allergic had to plead with him to give me what I asked for and paid for , portion size was a joke , gave me about ten chips in my meal

Really Bistro, raw chicken? In response: ehh im not sold sorry, the other piece was exactly the same and that was thigh.

Best food in Bournemouth I would highly recommend the staff are amazing!

Спасибо очень вкусная курица ____особенно крылышки

Incredibly bland boring food. Doesn't taste actively bad hence 2 stars instead of 1, but you'd be better off going literally anywhere.

What i lovely pizza !!!!! One of the best i eat

Best plece when you are out in town!!!!!

Thank you ☺️best pizza i ever had

There was a lovely charming young man welcoming me with open arms he took my order with a smile and cooked me up a feast. The food was worthy of a michelin star.

Excellent customer service, charming young man took my order and served it with love, rare this place five out of five

I wish I could leave 0 stars. The worst pizza I’ve ever had, absolutely disgusting and inedible! Everything went straight to the bin, I don’t understand how can someone serve such a horrible food.

I’ve had old chicken before but this was months old. I challenged them about it, I was threatened to death. Horrendous

Chicken was rotten and cooked maybe over 7+ times. They keep changing their name. Avoid

Absolutely disgusting food. I ordered garlic bread and kebab with delivery. I dont think that kebab was even a real meat. Garlic bread was so oily it soak the box. Awful awful food!

Always buy food from here. Always good food and great value for money highly recommended

We ordered 2* 12” margarita pizza but came 9”garlic bread restaurant didn’t respond after orders arrived

Perfect for students who are to skint or to stupid to know better. Ghastly.

This place is run poorly and the owners live in fantasy world.The food is horrible and all the staff are rude and self opinionated.The owners never take responsibility for misdoings and are rude.Gary and dima, sell your business too someone who cares cos you both clearly don't give a dam.Deluded and confrontational with bordering bullying.Your staff get treated poorly and your both con men

يوفرون خدمة جيدا للعملاء و حظيت بكم كبير من إحترام و خدمة ممتازة

Chicken burger was amazing but my wife's chicken pieces were old and stale.

Order hasn’t even showed up! Driver could of called my phone? Your number is incorrect aswell so I cannot call you to ask where it is Will not order from here again

Owner chucked me out after a random group of lads complained, I was nothing to do with them

Absolutely terrible service and a complete waste of money. I orderd from taking advantage of their offer of buy 1 get 1 free on pizzas. Normally I would not consider them as their product is hit and miss and its ovvrpriced where they charge £12 for a 9 inch pizza that is no better quality then a kids sized pizza however teh by 1 get 1 free offer makes up for this ,however they deliver 1 pizza so im paying £13.50 for a soft drink and childs pizza its just terrible service and Id advise anyone looking to use this place to stay away, go else where because they have no concept of customer service and aall their provided phone numbers dont even work so you cant call and complain, you have to do it via email to which wont get a response for atleast a few days.

Whoever gave this place a bad review needs their head read. Probably one of the best pizza in the area and the 2 for 1 deal Knocks it out of the park. I’m a regular and never had a bad one. Top shop IMO

Tasteless pizza, expensive, and we order for over 13£ and they promised a garlic bread which we didn’t get. Also the customer service is awful, the man is rude to you and they make you feel uncomfortable while you ask for the food. Deff not a good experience.

First time ordering from this place, and it was very good. Ordered a spicy meat, and a vegetarian pizza. Walked away with 4 pizzas, they do a buy one get one free deal. To top it off, he threw in a garlic bread. The toppings were generous, with just the right balance of cheese, and the base was light and crispy. If this is how he cooks under pressure, with a load of online orders being cooked when I walked in then more power to him. This was some of the best pizza I have had in quite some time. Bravo.

Absoultey disgraced by the food. Won't ever be ordering again!!!!

you are amazing best food place in the world i loved it!!’

Use to order here regularly, but the pizza's we ordered recently wasn't nice at all dry.and wrong base topping. They usually are amazing and tastey the price has gone up but standards have gone down must be a different chef? We won't be returning unfortunately

Don’t think to order here and get 10/10 quality. It’s not the best food I’ve had but it’s decent and affordable. Certainly ideal for students.

Avoid the pizza, really really bad and stale tasting.

Don't buy pizza from Bistro Pizza shop. Very bad service and no hygiene dirty.Counter man fried chicken eaten front of customers. Pizza no good, dough was old and no cook bottom as well. I couldn't eat it.Next day I told him but he ignore it and he always busy with mobile phone.

100% DO NOT USE The food and customer service is about as tasty as the the food itself !!!! I ORDERED FOOD for my family and myself only to throw it all in the bin £30 spent. I then rang this shocking joke of a restraunt up only to be told to p@@s off!!!! I explained the kebab was half portion and burnt beyond edible, the pizza and burger was also burnt too then I was told that the company doesn't care n they will not do anything about it.... shocking behaviour Rom a shocking business

WARNING!!!!!!!!!!!! Been eating pizza for 30 years and never have I tasted something as nasty 🤢 as this place the pizza was dry had a nasty smell to it we brought 2 pizzas 14” we both had 1 slice each and my mate half a slice before chucking it in the bin not even the seagulls / foxes would eat that crap 💩 got refund trough just eat

Their food was good… however portions of my order were not received. When I called the delivery driver back, he directed me to the restaurant. When I called the restaurant, they directed me to some third party. It was both frustrating and disappointing. I later learned that when you’re on the actual Pizza Bistro website it’ll redirect you to another website when you begin to order/checkout. Customer service is lacking, but the good was good.

The worst takeaway I have ever eaten, after 1 hour and a half of waiting I was also met with the worst customer service possible only to be left with a pizza like this. Wouldn’t even give my dog a bite

Disgusting rude expensive and horrible pizzas. Waste of £35. Avoid

Do not recommend, really bad customer service!!!

Have been waiting for our order for 1.5 hours call won't connect and its early hours of the morning

Do not order from here .. you’ll deal with rude horrible staff who shout over the phone .. dirty kitchen abs the pizza is rubbish .. 100% do NOT recommend

Ordered a pizza late last night through Deliveroo .. the delivery driver knocked on the wrong address as I checked the cctv .. instead of just leaving my pizza out for me to find they took it back and will not refund / give me the pizza .. the service is terrible , no one I call will give me their names when I ask who to talk too .. literally avoid like the plague .. £25 for 1 pizza and received nothing !!

This evening we ordered from bistro pizza. The delivery guy sent our order to the wrong address, admitted it on the phone ( even though there was clear notes on the order) and while I was on the phone too him, he laughed while picking it back up from the other person. Then tried to delivery the same food to us. The worst part was he tried to blame the entire thing on me and my partner, which I was not happy with. We have been long term customers of bistro pizza and due to this terrible service this evening we will NOT be eating there again. I understand people make mistakes too, however to deliver it to someone else, where someone else has had their hands all over it, and then deliver it to us - especially in the middle of a pandemic is vile. We also tried to give time to the restaurant to resolve this and they have refused a refund and not given us our food. DO NOT EAT HERE!!! We will also be taking this to food hygiene standards agency. World's most awful service!

Best kebab in town, I would definitely get married in bistro if I could. I remember the day I first took my ex wife, she's an ex because she gave bistro a one star review. This kebab could bring peace on earth.

Disgusting food! Horrible customer service. Wouldn't recommend to anyone.

Absolutely worst place for a pizza. Bland and tasteless. The food made me sick for three days. Wouldn’t recommend to anybody.

All the food that we ordered to eat, tasted terrible, we ate in the restaurant at 1am and the fried chicken was parboiled in oil and nothing at all crispy, the fries were refried many times nothing fresh, and the disgustingly fatty pizza, I ordered it with anchovies and they put me little fish without flavor and with heads. very disappointed in them, even though they know me, they didn't make an effort to do things right, I don't want to imagine what can do for the general public.

ordered from here 15 mins ago and said we couldn’t speak english when we reported a complaint. they claim to be 2 for 1 pizza but we only received the pizzas we ordered. when we rung them they said we were lying and accused us of getting annoyed. WORSE PLACE I HAD EVER HAD FOOD FROM!!! DO NOT ORDER FROM HERE

Ordered pizza from here and a cheeseburger what arrived was a stone cold soggy half cooked round piece of dough with a bit of pepperoni on it and a soggy cheeseburger that looks like the driver sat on it on his way and when i phoned to ask for a refund the man became aggresive and told me his food was excellent what a joker

Excellent service from Dimitri after Deliveroo messed up and left wrong order!:( we called Bistro as use regularly and they sorted straight away with new order directly instead of deliveroo deliverwrong!:)

i ordered a chicken burger and cheesy chips it took 3 hours so i called them and the man on the phone shouted at me that they are in lansdowne and i am apparently "too far away and the order takes time" even though i live less than a 30 minute drive to Bournemouth town and when the order did come i swear to god two methheads were at my doors delivering the pizza, another time i ordered they brought my pizza after 2 hours then proceeding to drive off, 5 minutes later they call me again because they forgot my sweetcorn (my fault should have learnt the first time)

Really good food , fast delivery , and nice staff !!

Used Just Eat delivery service. The service was good and on time. Food arrived hot. The chicken zinger burger with pineapple and sauce tasted good. The steak & corn pizza is okay if you’re hungry, but lacks flavour.. More suited to late night snackers / students than family dinner

Absolutely appalling, driver got lost and so phoned. Tried to direct him and he didn't know the area at all. Webt to meet him 1/4 mile down road to be helpful. Food arrived cold. Called restaurant to give feedback and got lots of greif and told it was all my fault. Avoid!

The place needs closing down, no professionalism, not one once of compassion when they make a complaint it’s all the customers fault that they over cook pizzas and they are so tasteless most vile thing I’ve tasted in a long time

Ordered a pepperoni pizza and had a single piece of pepperoni per slice. What an absolute joke

Just called up to speak he said I was on loud speaker the said he couldn't place my order.man so unprofessional

Awful food. The oil they use tastes days-old. I felt sick almost instantly. DONT BUY FROM HERE

The pizza was awful didn’t taste of anything!

Called and got accused of prank calling, have postcode and abruptly hung up on. Will NOT be ordering from here again.

0 stars.. I paid £30 for food that looked like it had been pulled from a bin! stale cardboard bases on the pizza , the toppings and sauce were a slobbery and disgusting mess. When I called to complain the man was very very rude and aggressive, he would not let me talk and even challenged and threatened me several times to come to the store in Bournemouth for the refund that I was asking for. This made me feel very distressed. I then received another order confirmation but to a different address after this call, and they had tried to take a further 20 from my account. I'm now receiving emails asking me to pay for a completely different order that I didn't place. So to sum it up, DISGUSTING.

المكان جيد الجميع لطفاء The place is good, everyone is nice

Absolutamente desconfiar del Servicio Me trataron muy mal. Espacio me habló como si fuera un idiota. Simplemente pedí un reembolso amablemente. Soy un voluntario del NHS y trabajo hasta tarde por lo general hasta las 3 am. Decidí pedirme un kebab. Pero el chico del teléfono fue extremadamente grosero conmigo mismo.Me dijo que debería ir a buscar en su sitio web los horarios de apertura correctos, pero al mismo tiempo usó un lenguaje muy agresivo que me molestó mucho.Ahora me siento como una víctima. Y que me trataron como si no fuera nadie. Estoy muy entristecido entristecido por el servicio al cliente y nunca jamás volveré a utilizar sus servicios, una desgracia absoluta. ???

Así que primero soy un trabajador paramédico en el hospital que termina a las 3 am y el sitio dice que dan a luz hasta las 4:30 am.Entonces, siendo lo que pensé que era inteligente después de un largo turno de noche, pedí 2 kebabs Shish para entregar en mi domicilio a las 3:30 am.Ordené a las 1:45 am. A las 2:10 am, el conductor de la entrega llamó diciendo que estaba afuera de mi casa.Expliqué mi situación y el conductor dijo. . . . llame al restaurante. . . nada que ver con él.Así que llamé al restaurante y traté de explicar.Dijo el chico del teléfono. . . . "Coma ahora o no coma"Le expliqué que no termino hasta las 3 a. M. Y que necesitaría un reembolso completo.Se negó a decirme que era difícil y que debería haber estado en casa.Dijo que no podía entender inglés y que si quiero que la comida en el futuro venga a la tienda, ¿no ordenaré por un tiempo determinado aunque el sitio web lo permita?Así que colgaron el teléfono diciendo que no entendían inglés.Luego llamé al conductor de la entrega y le pregunté si podía entregarlo en mi camioneta al costado de la carretera en una escena (como pago, simplemente déjelo en la ambulancia).El conductor apareció y dijo espero que te ahogues mientras su novia estaba en el auto fumando un porro.No suelo escribir en Trip Advisor, pero me disgusta el comportamiento tanto del restaurante como del conductor.Y lo que es peor, pagué por 2 Shish y obtuve 2 donners. . . .¡Pero mejor algo de comida que nada!Actitud repugnante y comida repugnante!