After a long day trekking around London with two young children we found this place right by our hotel. It had a lovely atmosphere and the staff were very friendly. Also, my daughter left her bag there with her phone in. Went back 1 hour later and the bag had been found and kept safe, life savers! would highly recommend
On a Sunday night my friends and I were on our way back to our hotel, and looking for something to eat. Everywhere was closed, and the Burger Bro on Mortimer Street was just shutting down too.
The friendly owner saw our need and turned the kitchen equipment back on for us. He then made us the best burgers and chips that I have had for quite a while.
This seemed like it was a family run business and the staff were so very helpful and kind. I would highly recommend supporting this business and will definitely be eating here again, the next time I am in London.
El lugar ha cerrado. No es a donde Google Maps nos envió. Todos los locales tapiados. Perdimos el tiempo caminando allí. Necesita ser retirado de aquí como recomendación.
54 Brixton Rd, London, SW9 6BS, United Kingdom, England
The first order for chicken soup was really good. Second order for peas soup was also super good.
"I thought i found a really good place".
And then the next 3-4 orders have been so disgusting. I will NOT claim any refunds but I will also not be returning again and have now changed the review to a negative one.
This is a clear example of how a business could have done better to make sure the food served is good or simply don't serve. It is infact disrespectful to serve such disgusting tasteless red pea soup and pepper chicken.
Retaining regular customer is far better than quick money by selling any tasteless food.
3-4 orders in a row and all were terrible.
You guys can serve fresh tasty food as done so in the first 2 orders but what happened afterwards is probably one of the common reasons why businesses fail to keep their customers.
Food was so disgusting in texture, in smell, in looks and in taste. Never again
Mi familia y yo decidimos ir a cenar honestamente el domingo. Es mi restaurante local el servicio siempre ha sido brillante, así que a la comida. Mi pareja y yo pedimos una hamburguesa de pollo, mi hija vegana y mi hijo una hamburguesa de ternera. Lo que me llamó la atención cuando llegó fue lo pequeño que era el gluten - bollo de hamburguesa libre y el pollo estaba muy delgado y demasiado cocinado. Mi compañero también comentó cuánto más pequeña era la porción de pollo. Mi hija dijo que su hamburguesa vegana también había reducido su tamaño. Era más como una porción de almuerzo que una cena. El servicio fue excelente como siempre, así que no me gustó hacer un escándalo, pero en esta ocasión la comida simplemente no entregó
I have traveled quite a distance on multiple occasions to enjoy the patties from this establishment. Unfortunately, during my most recent visit (Today), I encountered poor customer service that left me disappointed. The individual assisting me today was rather rude. Despite my placing a substantial order and seeking clarification on a few items, I was met with impatience as I was told it's getting busy and there is a queue behind me forming... so what doses this dude want me to do, cancel my order or walk out to lose the business money? . Such lack of professionalism and respect for customers is truly disheartening.
Furthermore, there seems to be an ongoing issue with accuracy in order fulfillment. On a previous visit, I purchased six patties but only received four upon returning home. This repeated error is concerning, especially when one expects to receive what was paid for. Additionally, today I emphasized my dietary preferences for rice and peas, yet I was given white rice instead. The staff member in question did not handle the situation well, insisting that I had requested white rice despite my clear preference for rice and peas, and she failed to offer a replacement or solution. She was the same one who mucked up my patty order on my previous visit.
The consistent lapses in service and attention to detail are worrisome. As a loyal customer who goes out of my way to support this establishment, I am truly disheartened by the overall lack of professionalism exhibited by certain staff members. In other establishments within my community, such mistakes are rectified with gestures of goodwill like a complimentary meal on the next visit. Unfortunately, I have yet to see such efforts here.
Ultimately, the importance of delivering exceptional customer service cannot be overstated. It is essential for the reputation and success of any business. Regrettably, my recent experiences have left me questioning whether I will return. I sincerely hope that the management addresses these issues promptly to preserve the reputation of the establishment and restore confidence among patrons. It's such a shame as I often will use good establishments for business opportunities but with this kind of bad customer service and unprofessionalism I will not consider it which is a shame.
¡Qué noche tuvimos el viernes 13 de diciembre de 2024! La mejor cena de todos los tiempos con el anfitrión / restaurador más fabuloso Jamal! Estamos en una cruzada para probar toda la cocina del mundo en Londres, así que Argelia fue el tercer país en la lista y así es como aterrizamos en la premiada Khamsa en una fría noche gris oscuro para ser transportados a las delicias de Argelia! Nuestro anfitrión Jamal nos dio la bienvenida e inmediatamente nos sentimos como en casa. Él se burló de nosotros con sus sugerencias que nos enamoraron y nos permitió nuestro té de menta al principio de nuestra comida (se supone que lo tiene que tener al final de su comida! ). El plato de ensalada 7 y el pan casero era para morirse! No tuvimos tiempo para fotos ya que estábamos salivando todos los sabores diferentes que eran deliciosos y de buen gusto. El pastel de salmón filo era picante, las albóndigas deliciosas y el cordero suave y tierno. Entonces los postres estaban tan buenos que nos lamíamos los dedos. Lo mejor de todo fue la hospitalidad! ¡Jamal tiene un sentido del humor malvado y nos tenía en puntadas! Nos lo pasamos tan bien y para colmo Jamal tocó "ladies night by kool& the gang" cuando escuchó a una de nosotras cantándola y antes de darnos cuenta estábamos en la pista bailando y cantando! Tuvimos la mejor experiencia de cenar! Jamal, vamos a volver con todo el séquito y nuestra búsqueda para probar la cocina del mundo puede tomar un poco más de tiempo! La comida es muy recomendable y el restaurante es un testimonio de nuestro maravilloso anfitrión Jamal!
Really tasty hen kebab when it finally arrived (wife's words) um um and then very drippy for on the move lunch munch. Did we make mention the kebab was well tasty👌🐔
The food was fantastic, plus friendly and accommodating staff. Can't go wrong! Had the ortolana and bruschetta, and waiter gladly brought us garlic oil and chili oil!
The food was good and seemed fresh but it was a little bland - that might simply have been our order though. It wasn't too greasy or salty and the price was great, so we'll definitely order again.
the food was alright, not as nice as when we visited the restaurant - and fortunately I like Tarka Dahl as I received this with my Biriyani rice instead of a Biriyani curry. didn’t work as well though.