The best restaurants in St Albans East of England

I called the St Albans store to ask for help with ordering. I have the student free personal pizza deal on my app and when I’m trying to order it says coupon is no longer valid. It says it’s valid until the 31st October. I called up the store to ask for help and the man kept on interrupting me. He said he can’t do anything to help and it’s all online and to contact the customer service. I said the customer service line is closed and he told me to try again tomorrow. I asked to speak to a manager and he informed me that he was the manager. I tried to explain the issue again and ask for help and the man continued to cut me off, I asked him to let me continue speaking multiple times and he refused, then hung up the phone call on me. I am horrified at the ‘customer service’ from this man who is supposed to be a manager.

I decided to take my children for dinner tonight as an end of year treat. I had collected some Tesco club cards points so we specifically chose Pizza Express in Harpenden to use these in. After downloading them before our visit we showed them to our waitress on paying the bill, who scanned them and said she was sorry they were not working and she would go and get a member of the management team. A VERY rude and abrupt lady came over, aggressively stating we could not use them as we had already clicked on a free side on the app. We were unaware that you could not use both as this has never been a problem in the past in Cannock. I then asked her to remove the free side offer and just use my Tesco points to which she said "No as her system would not allow her to do this". She accused us of trying to re-use the points as they would not scan, something that I would not do and said it was not her problem we had added the free side! I am absolutely disgusted at the way the so called manager spoke to us as a customer and accused us of basically stealing in front of other customers. After a heated debate I asked for another manager to come over (to which she rudely replied she is dealing with another customer). Only when we refused to move until we saw her did she call the other manager over. She straight away removed the free side, as we had asked and applied the vouchers as asked. Why the other manager was unable to do this is beyond me I have never been spoken to like this in a restaurant in Harpenden before and will NEVER visit this branch of Pizza Express again.

Good little off licence! Seems to have everything I need. Fair prices, and the shop owner is very nice and friendly. Also patient

Bit of a weird experience to say the least. We are returning customers of sushi mania but have never experienced such poor service. Last time we went (August 2024) the staff were useless- they didn’t bring us our drinks so we had to wait ages and order them twice, we had to ask for cutlery about 4 times before one of us got up and looked for some ourselves. One waitress started yelling when we were looking for the cutlery and then looked at us very blankly & confused when we were telling her our food is getting cold & we want to eat. The beef was SO chewy it was pretty much inedible. The food quality had definitely gone down hill since we’d visited previously. Some of our food didn’t arrive but we left that part unsolved as it was pointless trying to get anyone’s attention and most of the workers there couldn’t even smile or be polite. (Maybe they’re also being treated poorly.) Nearly forgot to mention that the aircon unit above us was dripping on us during the meal. It was so uncomfortable. We love to support local but this experience was terrible for all of us and we will not be dining there again. There were too many disasters in the 90 mins we were there. I wouldn’t recommend this place to anyone. -1/10

When slogging clockwise round the M25. Far superior to the elderly facilities at South Mimms. Ordering only via touch screens which could be challenging for some clients. Excellent Sausage sandwiches served in a Ciabatta Roll. So much better than a tired, white, bap. And a fine Espresso. Water available from a Water Station. Try it. Hayling Seagoon

A mix up sorted efficiently and professionally by the Domino team with a smile. Thank you.

First time coming here . Had chicken sandwich which was I would say 7/10 bun seemed sickly and the chicken was small, Doner kebab ? 2/10 Due to not cut up enough , So long and very widely cut ? Shown in pictures ? Chips 2/10 seemed cold and dried up left from night before . Also salad is not too good either hardly nothing at all ?

Do not eat at this store, its filthy and has vermin coming out of it's bins. Their rubbish goes all down the road. They just dont care, god knows what their kitchen are like?

I visited Crussh café at Westminster Lodge Leisure Center when the center was only partially open due to covid restrictions. Inside the café was clean with plenty of sofas and coffee tables, as well as normal tables and chairs; outside there is an extensive veranda with views over the park. As the leisure center was only partially open the café was not busy; my cappuccino was expertly made (nice consistently and correct temperature). As Crussh aims to serve healthy food and drink, my favorite snacks were not available (kit-kat or blue ribbon biscuit) and a lot of snacks available were high protein, but there were bags of popcorn!

Awful staff - muggings regularly happen outside this establishment and CCTV camera apparently never works. Unsafe place to visit after dark. Avoid!

Coffee was delicious..americano with hot milk on the side. Very nice scone and cream. Some tables hadn't been cleared but there was enough space. Counter service a little slow but it was quite busy. Glad to see pastries were covered.

very little choice of food. most items on the menu weren't available . cold atmosphere and next to the unclean toilets

Cute little cafe with delicious food options. Close to the centre of town and a nice quite spot to grab a coffee and have a chat.

Unfortunately the taste of the meal was not very good, the chicken that had sauce on look ok but when I tasted it, it was dry and very hard to eat and did not taste nice and the rice looked ok but the same thing the taste was so bad and very stodgy. Very disappointing as I have had better from this restaurant in the past.

Drove down from Northumberland to visit family in Harpenden. After 6 hours in the car just wanted some quick hot food and so we passed here and tried it. Quick service, good portion sizes and nice enough food. We didn't sample a great deal of the menu, but kids enjoyed their chow mein and my Singapore noodles was good. Free prawn crackers and a friendly guy serving.