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The best restaurants in Forest Blaby East Midlands
16 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1567 Opinions in 2 websites
Waited to get a table ( place empty) the Waiter sat there on his mobile and ignorant of who walked in. Tables sticky and chairs stained and dirty. Menu had tomato sauce over it. Bananas black and soggy. No decaf tea or coffee available. Awful place
2 Opinions in 1 websites
We stopped here on the way down to the south coast. Nice and clean services for facilities etc.Just a shame that the hot food options are on the bridge. Difficult for me to get up there, so didn't bother attempting it.
13996 Opinions in 2 websites
We called into Starbucks on the north side of the M1 at Leicester Forest East and ordered a sausage sandwich and two medium cups of tea. As they were being made I noticed that the tea bags were being put into paper cups. I said “if those are for me please put them in proper cups not paper takeaway cups”. When they were ready the assistant, who I now know was Olivia, put them on the counter and said “ if you want indoors you have to say, you’ve been charged for takeaway” there then followed an exchange when she said that it’s a takeaway cafe. I said you don’t have a sign to say that. There are tables and chairs in a discrete area for Starbucks and why did nobody ask if I wanted takeaway. It’s a cafe! No she said, it’s your responsibility to tell us. I considered her tone as though she was a schoolteacher telling a child off. She was not only forceful in her tone but also stating what seems illogical. Surely a cafe that also does takeaway and has any sense of customer service should ask the customer what their choice is. Clearly, she seems to think differently . At no time did she offer to repay the difference in price. It was a thoroughly unpleasant experience. Whether I’m using Starbucks or any other retail outlet, I expect the assistants to be customer centric. If customers are as unimportant to a business as Olivia seems to think, I’ll think twice about using them again. I will get my drinks from a burger outlet next time. Olivia is in the wrong job unless she is truly representative of Starbucks customer service. My previous visits to various Starbucks cafe’s leads me to think that their assistants don’t think as she does. I wonder if it’s because she works in a motorway service station where thousands of people call in every day and generally have low expectations of the service they get.
68 Opinions in 3 websites
Visted on a Sunday around 5.30pm, not too busy. Asked if I could order at the counter and was told no so ordered using the screen, then saw a staff member finish their shift and order with that same staff member at the desk. After placing my order using the screen, I asked the staff member to please add lots of sweetcorn to me order "please pile it on". I feel this was ignored. Food generally OK but would have preferred the better service that is usually delivered when ordering at the counter.