The best restaurants serving Portuguese food in North East

Visited earlier with 4 of my friends and was told 10 minute waiting time for table, ended up waiting 35 minutes and a table of 7, a table of 4, a table of 10 and many more were sat before us. The workers were not apologetic for the waiting time and we ended up leaving without being seated and no food. I understand it’s busy with Christmas season but we felt very ignored, very bad customer service.

This is very close to Gala cinema area. Very popular to students in Durham. We ordered half chicken and chicken wings salad. Turn out is quite okay. My impression is their chicken is dry, but not this time. You can place order and pay via QR code. During busy hour had wait for more than 30 mins. Better skip the peak hour.

tasted bad and gave me food poisoning worst thing ive experienced

Had food here last night with wife and kids. We where taking to our seats.we put our orders in what we wanted.me kids got chicken raps and chips so did the wife. I got the double butterfly burger.i went to the toilet no sooner I got baci from the toilet our food was on the table only about 5 mins from us ordering.my wife rap had black chicken in so she asked the manger to come over to take a look.he was a really nice guy to be honest he replaced her food. But she didn't want to eat it now but did anyways.i had mine was allrite not the best food I've had here we have been lots of times before.anyways my wife has been ill all night stomach cramps. I've been up most of the night been sick and stomach cramps my kids don't feel too got either the must of not cooked the chicken right or something because we're all not well today.my daughter has a phobia of been sick aswell she is in a right state today now all because we ate here last night. We will not be eating at this nandos branch ever again. Shame really because the staff are really nice here the must have been something wrong with the chicken the gave us.

This was an incredible experience I came here on my own before the cinema and the staff were very friendly and helpful food was very quick coming out and it tasted incredible would definitely recommend and would go again

Well after ordering my food and specifically ordered at the till and told the manager with the pigtails I was gluten intolerant. She proceeded to cook my meal herself for intolerance purposes. Our food came and mine had a stick in it with intolerant in. Just as I began to tuck into my chicken she came and said sorry there’s been a mixup. She took my food away. I watched her and she took it straight to the kitchen and took my stick out and placed it into another lump of already cooked chicken. When she came back I felt the kitchen staff constantly looking at me. I no 💯 this was not cooked separately to others. My chips also were exactly the same as my wife’s. So be aware guys with intolerance issues. I immediately refused. (Cramlington Nando’s. 29/10/2023