The best restaurants serving Pizza pasta food in Northern Ireland

It’s not the first time I have placed an order for our business and we never had any issues before. We have been their customers for many years. This is the first time I ended up in a really unpleasant situation. 5/09/24 I placed an order at 7.30pm and was waiting for it as usual. The driver rang me and said that he was outside but I said I didn’t see him on the cameras (we can see the whole street here and it was never an issue for their drivers to park in front of our premises) so he hung up. Then he rang me again saying he is parked outside but again, I don’t know where he went as he wasn’t beside our premises. I tried to explain to him where we are but he started arguing and he said “Are you coming to get this order or what” I said “I do need this order but can’t just go outside not knowing where you are, looking for you” so he hung up. I rang back to the store on Lisburn road, from which I always order and got to talk with Kristina. She said she will send a different driver as this one came back to the store with our order. So I said that’s ok, and I will wait for him and once again nobody came. As I mentioned before we can see the whole street and there was only my car parked. So I rang her back and she said that the driver is outside when he wasn’t. It was really frustrating as I have ordered from my business before, many times and we hadn’t had any issues like this. I rang their local store for the third time and Kristina refused to give me their head office number and cancelled our order. She also hung up on me twice. So this ended up really ugly. With this customer service we received today I don’t feel happy to order for my business from them again. Nobody likes to be treated this way

Our family visited this afternoon around 4.30pm and had some pizza. Service was quite slow, but staff were very friendly and helpful. We were seated quickly and order taken promptly. We enjoy Pizza Hut, but were disappointed to see so few people in the restaurant, hopefully not another food gain looking at closure in the near future.

I ordered a delivery and originally spoke with the owner who was polite and courteous. Food was delivered within a reasonable standard delivery time but a slight mis communication over the size of the bottle of coke ordered had me ringing back to correct. Imagine my shock when the phone was then answered by a extremely rude woman who continually interrupted what I was trying to communicate and actually accused me of the person being rude. I will not ever order from here again due to this. A shame for the owner as the food was perfect and he was polite as can be. Unfortunately for him I am an online reviewer and I report honestly that I fear keeping this woman in his employment will lose him custom old or new.

My elderly mother visited this restaurant. Before her order she had asked if the toilets were available and she was told yes. While having her meal, a child who was type 1 diabetic called in and was refused entry to the toilets. After my mother finished her meal, she then went to go to the bathroom to be greeted rudely by a male member of staff who said that the toilet was closed. She explained that she was told that they were open and he replied “that was then and this is now” she informed me of his rude approach and felt embarrassed and now having to seek a toilet elsewhere in the town. I’d like to make you aware of the importance of incontinence, those with diabetes urinate more frequently and also ladies of an age may present bladder problems. This could be a case of an individual with a stoma bag which may have burst or need changing. To refuse anyone the use of a toilet while a shop is still open and also a paying customer is disgusting.

Well another weird experience and no customer service from DOMINOES PIZZA DOWNPATRICK. How ,can anyone answer me, is this Dominoes in Downpatrick still open and operating. This is probably the worst run business in Downpatrick and continues to be so. It's obvious the staff don,t care but what about the owner. Do they know they might make more money if they got rid of the clowns that are running it. I,ve said it before and I'll say it to all again . You would be better ordering from Dominoes in Belfast. Delivery would-be quicker. Or just forget Dominoes altogether and order food from another reputable take away in dp and there are plenty that are good businesses and run professionally WITH a customer service. Though if your looking a messed up experience,delayed food,wrong pizza or delivered to wrong address then I highly recommend DOMINOES pizza in Downpatrick .

Got a pizza over a week ago it came cold, phoned to complain to be told I could have £10 credit phoned tonight to be kept on hold for 5 minutes then Chloe the manger to tell me I don’t have any account my phone number isn’t showing any orders which is a lie. As I got my emails up and I have a long list of order numbers when I called them out to Chloe she hung up and now won’t answer. But don’t worry I will not be letting this ago. Dreadful customers service! Will never be ordering from you again … disgraceful

Ordered a pizza and sides to the value of £30.00 online where they display clearly the number of items you’ve ordered on screen. Disappointing that the Glengormley branch cant manage to count to 13 number of items ordered. 2 juice where missing and 4 dips on questioning the driver he said no the order was correct which knowing it wasn’t I contacted the branch manager to feel like I was talking to “Alexa” so he offered to replace the dips and juice but struggled with the understanding my pizza and sides where ordered with dips because I eat the items together. No understanding that dominos made the mistake therefore I’m paying to eat pizza either without dips, how I don’t like it or cold with dips. The manager is not authorised to replace the order to how it was ordered. I fully understand why he wouldn’t replace the order because of the juice, but who eats dips as an individual item? Lesson learned going forward will be no ordering online, driver can stand at the door while the entire order is checked before payment exchange and if it’s wrong he will take the whole order back. Dominos need to address staff training and customer service! Shockingly poor when the dips arrived 30 minutes after your pizza and sides, think they should get their branding redone because mine definitely wasn’t fresh or hot!

Horrific completely avoid at all costs, ordered a family meal, a large pizza without cheese, arrived over an hour later with cheese, rang the restaurant and 9 times they hung up on me , keep saying sorry to busy call back later, asked for the manager he was extremely rude and hung up the phone, binned the pizza, called into the shop the next evening, showed explained what happened, showed the call list, to make matters worse all this took place in the back of an ambulance trying to make sure the kids were feed while I attended the hospital emergency with my mum, was issued a refund and told another manager would contact me, they never did, the order total was £55 and over the last few years countless amounts spent in this business, terrible customer service no words!

We got pizza and loaded curly fries were delish. Couldn’t fault any and we tried a few different ones as a group. We also tried the cheesecake and it was lovely

Ni siquiera clasificaría el Dungannon. La comida y el servicio asqueroso. Comida fría, comida cruda. Servicio terrible Nunca volveremos.

Ordered Nachos, chicken wings, pizza and wedges. Arrived cold and poor quality. The Nachos went straight to the bin . The pizza was horrible. Any of the other pizza places in Enniskillen are far better. They let the name Dominos down, Domino’s in other towns are fantastic.