Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 151 in 174 in Newtownabbey
Nº 5 of 5 Pizza & Pasta in Newtownabbey
Opinions
Ordered a pizza and sides to the value of £30.00 online where they display clearly the number of items you’ve ordered on screen. Disappointing that the Glengormley branch cant manage to count to 13 number of items ordered. 2 juice where missing and 4 dips on questioning the driver he said no the order was correct which knowing it wasn’t I contacted the branch manager to feel like I was talking to “Alexa” so he offered to replace the dips and juice but struggled with the understanding my pizza and sides where ordered with dips because I eat the items together. No understanding that dominos made the mistake therefore I’m paying to eat pizza either without dips, how I don’t like it or cold with dips. The manager is not authorised to replace the order to how it was ordered. I fully understand why he wouldn’t replace the order because of the juice, but who eats dips as an individual item? Lesson learned going forward will be no ordering online, driver can stand at the door while the entire order is checked before payment exchange and if it’s wrong he will take the whole order back. Dominos need to address staff training and customer service! Shockingly poor when the dips arrived 30 minutes after your pizza and sides, think they should get their branding redone because mine definitely wasn’t fresh or hot!
Dominoscoldpizza . 2020-01-12
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Attended the Glengormley High School Open day yesterday and were given lunch, courtesy of Dominos. 600 kids and staff were fed on time,in two sittings. The Margerita pizzas were warm, cheesy and filled lots of bellies!! Nothing short of a well oiled, military precision event!!
BelfastFoodTravelMan . 2019-12-07
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131 Opinions
Absolutely awful service from the guys at the till to the workers doing nothing in the background standing with no gloves on leaning on a bench in a row of four. This place use to be a tight run ship
Absolutely awful service from the guys at the till to the workers doing nothing in the background standing with no gloves on leaning on a bench in a row of four. This place use to be a tight run ship
2801 Opinions
Pizza was dry. No sauce giving. Waited an hour
Pizza was dry. No sauce giving. Waited an hour
4423 Opinions
tasty as always arrived hot, delicious and delivered with a smile
tasty as always arrived hot, delicious and delivered with a smile
194 Opinions
Absolutely delicious food. Friendly staff, and great atmosphere.
Absolutely delicious food. Friendly staff, and great atmosphere.