The best restaurants serving Other european-cuisines food in Shropshire West Midlands

Great food and very polite and courteous staff. Very welcoming

We got married here 13 years ago and had fantastic food and service then but for some unknown reason we have never returned-until tonight. It was hubby’s 70th birthday and so as we had an appointment later in Telford we decided to revisit Butlers at the Park House Hotel on a Monday evening in July. Despite previous reviews about slow service, we found the staff extremely attentive and we weren’t kept waiting huge amounts of time for any courses. The food was all extremely nice, well cooked, tasty and very reasonably priced in today’s economic climate. It appears many restaurants now have limited opening times during early week but as a hotel Butlers is still open every evening. The restaurant itself appears to have been refurbished recently and has a contemporary feel to it which is very pleasant and all furniture appears very new. It was lovely to revisit this hotel/restaurant which holds many precious memories and a delight to see that the food and service is still as good as we remember. We definitely won’t wait another 13 years to revisit.

We stayed for 2 nights at this pleasant hotel. We enjoyed the food (breakfast and dinner/wine) The room was clean and light with windows on 2 sides. The staff were very helpful, bright and cheerfull

I have not visited since the new ordering service was put into place. It was very busy but were shown very quickly to a table by a pleasant member of staff. Decided to order drinks by the QR code system which wasn't easy as needed decaf and dairy free options but managed in the end. The cakes we ordered by joining a queue as couldn't see the options we wanted on line. Waited in line behind an elderly gentleman who was finding it difficult to stand and wait. After approx 5 minutes of waiting was served by a lovely member of staff. I forgot to use my loyalty card but wasn't asked if I had one which would have jogged my memory. Our warm scone and cakes arrived within a few minutes but still no sign of our drinks which had been ordered well in advance of our cakes. After 25 minutes our drinks arrived. The cakes and warm scone had been eaten by this time. The cakes were lovely but the new ordering system has taken away the personal touch that the price tag should reflect. Such a shame.

Just enjoyed a four course sharer menu for Valentine’s Day with a live singer. Food was superb and the service from Izzy and Jennie was 10/10 fantastic all round.

Ordered food for delivery at 7.10pm By 8.40pm food still not delivered rang to be firstly told they dojt have my order. This has happened before then to be hung up on by a very rude member of staff. Rang back and persisted for them to suddenly tell me thwt have my order followed by so ibstill want the food. Needles tonsay 2 hours later indidnt want the food. Staff on the phine very rude Online service poor.