Based on 1.235 opinions finded in 3 websites
Based on 1.235 opinions finded in 3 websites
Nº 993 in 1307 in Shropshire
Nº 17 of 21 Other european cuisines in Shropshire
Opinions
I won’t be going again! I booked the table for 1pm but on arrival, they said it was 12pm and said as we hadn’t shown they’d cancelled it, I know it was 1pm as I would have declined the table, if any earlier! The one member of staff in particular was rude, they eventually showed us to the table. On ordering, the same member of staff served us at the bar. Speaking to me as if I was stupid. After I ordered, I asked about the vegetarians option, thinking they would replace the meat with an alternative. Again she wasn’t pleasant. When going up for the carvery, I asked another member of staff about the alternative and Elaine was lovely and went to explain but then the rude member of staff interrupted and again was unpleasant, it upset me that in a space of 30 mins, the same member of staff was rude/unpleasant 4 times!! If it wasn’t for Elaine we would have walked out there and then. But, safe to say we will not be returning.
kazzabW849OG . 2024-11-03
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Visited today 3.11.24 for Sunday lunch with family and friends. A friendly greet from the young lady on the counter. Considering how busy it was we were seated quickly and with a smile. Although there was a que at the bar the lady serving was attentive when explaining the menu options we had for our daughter who has a nut allergy. Carvery was delicious and plentiful. It was extremely busy and I have to give credit to the staff working there was a large party who arrived late for there booking and were extremely rude to several staff members they handle the situation perfectly and very professional. We will return
Teresa D . 2024-11-03
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Just visited for the first time and was left standing at the desk for someone to seat us for ages. Eventually a waitress, who looked like she couldn’t be bothered, said she’d be with us in a minute but then proceeded to clear tables where diners had finished their meals and left us still stood there for ages again. A waiter then sauntered over like he couldn’t be bothered either and took our name but said he didn’t know where our table was as they’d recently moved everything around. He then went to speak to somebody and came back and asked if we’d booked online, which we had and he then said they were fully booked if we wanted to we could sit at the table that was in the doorway!! Needless to say we will not be returning. Shockingly poor service and would not recommend!
Theresa B . 2024-11-03
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Wonderful Sunday lunch for mum's 80th birthday. They couldn't do enough for us. We were in the conservatory area - table of 16. We had starters which were pre-ordered as its not something they usually do on a Sunday but dad had a word with the owner and our starters were lovely. Fresh and tasty. The carvery was superb. Plenty of everything. And desserts were also lovely. Can't thank The Royal Oak enough for looking after us. We had a lovely afternoon.
Juliespez . 2024-10-20
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Great pub. The people are very friendly, the service was good and the food was very good. I will be going back.
Ken Egan . 2024-10-13
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What kind of pub stops serving food at 19:30 on a friday night? And not what is listed online.
Sam Jones . 2024-10-11
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Called at the Royal Oak with friends in our Motorhome’s What a fantastic place to visit The food was excellent the best carvery I have ever had A very warm welcome from Stacy and the team We enjoyed it that much we spent five hours in the bar and stayed the night very happy campers 10/10
Ian H . 2024-09-24
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Excellent value for money. A shame that the restaurant was full so we had to sit in the bar.
Steven Talbot . 2024-09-20
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Had a nice real ale, excellent carvery and sweet, was busy on a Sunday lunchtime and still got served quickly, would recommend and will certainly go back when in the area.
Nick Brindley . 2024-09-16
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Today I had the best ever fish and chips.
David Harris . 2024-09-13
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This carvery was the nicest I've had in a long time . Stopped off on the way to Stratford upon Avon and was very impressed with taste price and lovely friendly service . Would come again .
Rhona Rowlands . 2024-09-12
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Went for a friend's wedding. Nice place. Food good. Friendly staff. Plenty of parking.
Mel Patton . 2024-09-10
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Worst pint of Bathams I've had so far. Didn't even taste like Bathams. Also had a steak pie and the meat was awful; either gristle or fat. So overall not too good I'm afraid
Godless The Free . 2024-09-05
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3 adults and a child went today for lunch to the Royal Oak. The food, a carvery, was nice, but only warm. The adults had virtually finished their food and the childs portion, still hadn't arrived. We chased it up, and it seems it was overlooked. The only serving staff, George, went above and beyond, however he was so busy, (as was John in the bar area) booking customers in, taking orders, serving on the carvery, serving the drinks, clearing the tables. The poor lad was rushed of his feet. He was so polite, helpful and couldn't apologise enough for our wait. I hope the management see him for his true value. He is a credit to the pub/restaurant. Only 2 staff to cover bar and restaurant. Not good in a busy eating/drinking establishment. The only reason I have given 4 stars is because of the fantastic service received from George.
Mand . 2024-08-28
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First visit today after wanting to try somewhere new. Have to say, was most disappointed. I had a carvery, which the turkey was very dry, it was the last few slices so I’m guessing was left over from the day before. They bought a new joint out after. My husband and toddler ate off the menu, however took 40 mins to come out and the place wasn’t busy (majority of people ordering a carvery) by which time my 2 year old was starving. Her fish fingers had been fried to death and were burnt, most of her chips were also over done. My husband did enjoy his fish and was of good portion. We were never asked if we wanted anymore drinks, nor if we wanted a pudding. Very poor service and won’t be returning.
CKS travels . 2024-08-26
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Probably the worst carvery in the history of carveries. Terrible service and really poor maintenance, the outside is scruffy and poorly kept. We were really disappointed. They had been busy so had ran out but it was clear from the dirty plates left outside for over an hour they are either understaffed or poorly managed.
Brett Williams . 2024-08-19
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Dined 18/08/24, was greeted by Derek when we walked in as if he'd known us 20 years, felt very comfortable and welcome immediately, the restaurant is spotless and very well laid out, we had the carvery, which I must say was very tasty, all fresh vegetables, and very reasonably priced. Only problem,, the food needs to be kept warmer, by the time we were half way through eating, it had gone really cold. But all in all we had a nice few hours there and would recommend it 👌
Gary . 2024-08-19
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Brilliant carvery, will be back soon!
James Farina . 2024-08-18
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Called here by chance Friday afternoon around 4 pm. Only 2 guys sitting outside so thought is this going to be ok. OMG it was amazing we had 2 fish chips peas for £16 it was hot and beautifully cooked the fish was so meaty and the whole thing was very well presented . We spoke to 3 members of staff and they were friendly and well presented. There is no doubt we will be back very soon Well done
Margitta Hammond . 2024-08-18
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Stopped to have a drink on our way back home
Marianne Haycox . 2024-08-17
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Had a nice midweek tea, restaurant was quiet but food was lovely, service was good, really liked the chips
Ryan Darkes . 2024-08-16
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Great pub for lunch. Calvery was excellent, however, waited ages to get puddings and was not happy when we went to pay and the people in front of us were given free puddings for the long wait, yet we waited even longer for puddings and were offered nothing!! Won't hurry back.
Tony B . 2024-08-06
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We'd been to a music festival and by chance, as local to it, booked a table. We have to say we had the Carvery. It was great. Lovely selection of beef/gammon/turkey and a good selection of veg etc. Only one size but it was hot and very tasty. The staff were very friendly and helpful and we will definitely go back. The sweets looked good too but we were too full. Nice place too and it also had an outside area.
Jooood . 2024-08-02
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Cannot see what all the hype is about,barman needs some happy pills very miserable, god help him if he gets busy only us at the bar , the phone rang and he said hang on mate got a queue at the bar 🤣🤣 .carvery was only Luke warm , think they forgot to cut the carrots you only needed 2 halves, the gravy do you want 1 lump or 2 it was thick. Needless to say will not be going back
MidlandsBabybear . 2024-08-02
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Eight of us popped in (bikers) and they sorted a table straight away’ I had a carvery which was lovely’ All the other seven were well happy with there food. Lovely staff & service. We’l definitely be popping in again if were over that way.
ROB DEVINE . 2024-07-28
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Visited yesterday whilst staying local for a wedding and I can say the food here is amazing! The carvery is better than a Toby and all the food is of high standard and homemade. Huge meals 6 of us ate for £40! Great 2 for 1 and kids eat for free. Best food we have had in a very long time and the manger was a really lovely gentleman can’t do enough to help. Also they had lots of gluten free options and loads of gluten free puddings which was great for me having celiac disease.
Patricia Drewry . 2024-07-28
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Lovely little pit stop. Good food and good price. Staff welcoming
Lisa Morgan . 2024-07-26
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Visited today and very impressed. Service was welcoming and prompt and good was excellent with large portions. Also really appreciated the very pleasantly surprise of several very nice vegan options for both mains and desserts!
DinoSJ . 2024-07-25
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Lovely carvery as always. I had a biscoff cheesecake for pudding, which was also nice. Can't go wrong for the price they charge 👏
Jason Hemming . 2024-07-10
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Fantastic place very friendly people, prices where amazing as well brilliant food will deffo return here, highly recommend eating and drinking here 👍
liam smith . 2024-07-09
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Great food main served quite promptly, however we had to wait a long time for our desserts...we actually had to ask if they'd forgotten us at one point...
Sheila Scott . 2024-07-07
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My self and my adult children had a great time today. We loved how many deals there were. In entering the pub a lovely lady greeted us .I have to say the food was absolutely lovely. I had a roast and I ate every last bit. I can't fault the roast dinner in anyway My children had fish n chips and they loved their meal. I tried the chips they were lovely fluffy home made . The service was fast and the staff truly lovely and funny too. I love my roasts and I give it a 10 out of 10 for taste and guess what mash potatoes lovers. There mash is creamy.. delicious! And the roasts and Yorkshire puddings were were crunchy and fluffy. The price came to 50 pounds for three people. Three dinners. Deserts and whine. I loved it. One happy customer who will definitely go again with her family. Well done to the staff!!
Tru Mills . 2024-06-22
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Good food, Fantastic prices. Deal for every day whilst kids eat free per paying adult! Recommend!
Sim Mills . 2024-06-22
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We visited here recently and had the fish and chips and the calvery, we all thought the food was great. All the staff here are really lovely and friendly too ☺️. Will definitely come back! 🤍🤍 X
Lydia Rose . 2024-06-22
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The food was lovely like wow but the wait for the food was a little long but servis was great ti Dylan was so lovely and meet all our needs and nothing was wrong and he made conversation too a d the other waiter I wanna say Liam was his name he was really really nice to polite and made sure we had everything we needed
Charlene Rutland . 2024-06-21
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Food was plentiful and reasonably priced, staff were pleasant and accomodating
Yvonne Donohoe . 2024-06-19
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Lovely food. HUGE for good price. Tasty. Staff was nice and gentleman's by the bar. Highly recommended. I will be back there!
K “Draki” P . 2024-06-16
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Excellent experience! Food portions were huge and amazing value. Staff were helpful and accommodating. Would recommend and will be returning!
Kerry D . 2024-06-16
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Staff were very helpful. The food was tasty and so good for the price !! We were a large table of 27 and they looked after us well, even giving us extra chips and onion rings . Very generous portions. Would definitely recommend 👍🏼
4evasummer . 2024-06-15
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Visited for a late lunch, although the carvery looked tempting we ordered from the 2 for 1 menu, both of us having steaks. The quality and the quantity was fantastic! Drinks at a great price and John was a wonderful host. Will be visiting more regularly! Plenty of parking, dog friendly and lovely outside areas.
Rebekah Kirtland . 2024-06-15
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Been here with a large group today for a meal. The service was fantastic. The portions are very generous & the food is top quality. Will definitely be going back. Made a lovely group meal for us, thankyou 🥰💯🙌🏻😉🤗
Estelle Grazier . 2024-06-15
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Had a great time tonight, the food was excellent and the portions very generous. The staff too were friendly and helpful. Would definitely visit again. Best wishes for your future , Marian Grazier
Marian G . 2024-06-15
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16 of us visited here last night (Friday 15th June) for our mums 90th birthday. The whole place was clean, inviting and the staff were all friendly and very accommodating. We opted for the fish Friday deal , a few mixed grills and some of the beef and chicken burgers off the menu with a couple of carvery’s. Everything was perfect nothing could be faulted. The value for money here is crazy. The manager even brought mums cake out and sang happy birthday with the rest of the team which was a lovely touch she was very kind taking the time to do that. Bathams beer was spot on and customer service was great. We will be back and very soon.
John Alrickle . 2024-06-15
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Fabulous food, great prices, excellent portion sizes, the staff were friendly, helped in any way they could. Definitely recommend, and would come again.
Lucy Morris . 2024-06-15
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Me and a friend went there today 13 June it was my 60th birthday my friend was treating me. I ordered a Mixed Grill priced at £22 and he ordered Surf & Turf at £17 the service was ok but the food was disgusting everything was very over done even the steak which was meant to be medium rare and medium, and full of gristle the chips were the worst I have ever had and the half a pound of peas were like bullets. All the of 3 lots of customers also complained that their food was over done and simply not edible. The female member of staff who served us was very nice but I felt sorry for her for taking the flack because no manager was present. I was more disappointed because I have eaten there in the past and the food was ok but this time it was dreadful. They need to find a Chef that can cook and a manager who can manage because sadly I shall not be eating there again. The best part was leaving the pub and going elsewhere. I really do hope that other customers don't experience the poor food and the Royal Oak improves.
Ian Smeaton . 2024-06-14
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Myself and a friend were planing to eat dinner here to celebrate a milestone birthday. We have both dined here previously, and enjoyed the food. However, when my steak arrived it should have been rare, it was overcooked and tough. The waitress was having a bad evening as other customers were also complaining about the poor standard of the food and I was impressed with her customer service skills We decided to decline the food and offered to pay for the drinks. Very magnanimously the management did not charge us for the drinks. I hope that they will resolve these issues
Alan C . 2024-06-14
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Stopped here today on the off chance. We are not local, and were on route home after a trip away . Really lovely carvery , excellent choice of vegetables and meats . I'm very fussy with roast potatoes and these were perfect tasted fresh out of the oven. We left there very full , would highly recommend. We travel that way often. So will no doubt go back soon . Great carvery , great price .
Andrea Hall . 2024-06-09
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I had the vegetarian Lasagne, garlic bread and chips, it was Absolutely Gorgeous 😍 😋😋. The place, atmosphere and staff, everything 5**
Dawn Abel . 2024-06-08
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We have been going here weekly for past few weeks, it really is the best food. I can honestly say every meal we have tried is perfect. Be warned the meals are huge. The staff are friendly and helpful. We will certainly be back soon.
Lisa davis . 2024-05-31
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We have been visiting this pub for the last 3 years whilst on holiday. The food has been fabulous. Revisited this week and were disappointed. I don't know how they can make a profit or it be economically viable with the huge portions at 2 for £16. I had fish and chips. The fish was very large, beautifully cooked. However I have never seen so many garden peas almost covering the plate, really off putting. The chips were unlike chips we have had there before, undercooked and more like wedges. My husband had Steak and Ale pie, which was a huge portion. Unfortunately, although lots of steak, it was lacking in gravy and none was supplied on the side as one would usually get. The pastry seemed undercooked and again, a plateful of garden peas and similar chips. We were both unable to finish these meals which were much too generous! The service was fine and we didn't have to wait long for our food. It would be good if smaller portions could be offered for those people with smaller appetites as it is very wasteful of food otherwise. We are sorry we were disappointed as we looked forward to our annual visit but probably won't visit again.
Angela P . 2024-05-20
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We popped in randomly for food, it was not too busy and the staff were great. The carvery was really tasty and was a decent temperature, the chef was chatty polite the meat portions were great and a nice selection of vegetables. We would come back again and would recommend this pub to others.
mark Fothergill . 2024-05-12
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One member of staff laying on sofa another drinking coffee ignored us as we waited at the desk. Eventually a man came past and asked if we had booked we said no and was told he would be back in a couple of minutes. We waited quite a while for him to come back. He gave us menus at a table and went away again after about 10 minuted he came and ased what we wanted. We ordered food and drinks. After waiting another 20 minutes our drinks hadn't arrived, but other larger groups that arrived after us has had their drinks and had eaten. If they didn't want to serve us why not just say they hadn't room instead of wasting our time. Very poor and unfreindly service. Unprofessonal
Lynn Tomlin . 2024-05-08
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Lovely carvery, huge portions (even the kids!), just struggled to get anyone to serve us (maybe short-staffed?) - would still recommend though, food is well-priced and the place itself is nicely decorated. Dog-friendly too, always a bonus!
L P . 2024-04-30
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I come from the Black Country so have used some rough pubs. I don't normally write reviews but have just left the Royal Oak on a Saturday lunchtime. My wife and I popped in for coffee and a drink, clean and well decorated, we found seats at the end of the room with another elderly couple. Waiting for my coffee, an older guy walks in and his first words were, at a volume that filled the bar "F- hell, what are you F doing here. " His three mates F told him. We were twenty feet away and there was no way you could pretend this wasn't happening. Fifteen minutes of this and a lot other expletives, was enough, we left. I cuss when in the pub with male friends but never at a volume and certainly not that others can hear. The barman/publican never blinked, he seemed used to what appeared to be his regulars behaviour. This is a pub that tries to attract families with children. If you want a quiet drink, give this one a miss.
Departure816096 . 2024-04-20
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The food was excellent the most fantastic cheese and onion pie I have had in a long time! Nice to go somewhere that firstly has this on the menu and secondly it is homemade! The staff were very friendly I would highly recommend this place
Chris Rees . 2024-04-10
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Very generous portions, good selection of veggies, my plate was half full of meat! What else do you want from a carvery and a cracking pint of Bathams! We will be back.
Neil Harrison . 2024-04-08
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Have previously been to the Royal Oak over a year ago a few times and I couldn’t give it less than a 5/5*. Myself and my partner went this evening and I’m struggling to pick out anything positive. The service of the 2 young lads who were working was atrocious. They were rude, and clearly didn’t want to be there on the night. They were very blunt and it felt as if I was in a fast food restaurant with how much they cared, baring in mind there was only 3 other tables occupied so it wasn’t busy. I asked if we could have more time to check through the menu, and half an hour later I had to ask the supervisor if we could order food as no one has come to do so. The food was okay, not bad at all but nothing special. The conservatory was dirty where we were sat, there were dead flies on the windowsills and the floor had rubbish all over it. We went to pay afterwards at the bar, and had to wait another 15 minutes for a staff member to actually show up from the back. Very disappointed compared to what it was like previously, so a 2* is unfortunately justified.
Tom Hall . 2024-04-06
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Nice carvery, good portions of meat and a good selection of vegetables. Pub could do with a freshen up but was clean.
Louise Sahota . 2024-04-04
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Food was outstanding 👌 plenty of choice 4 meats and lots of vegetables and different styles of potato 10/10
Sadie Sprague . 2024-03-31
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A wonderful meal, and very pleasant staff. Woukd throughly recommend this place.
Jose Millichip . 2024-03-29
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Service from staff disgusting would not recommend. Beyond rude.
Eent . 2024-03-29
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We were here for a 70th birthday meal and could not fault it in any way, the service was excellent the carvery was superb with a fantastic choice of everything, we had not been before and will most definitely be returning
HillyGilly62 . 2024-03-27
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Went for lunch , I chose the pork cobs and salad, an angel must have kissed the pork ,best I have ever tasted , it was served with salad , the wife had scampi, they was great too.
Quest09964464126 . 2024-03-25
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First time ever visit today... and was looking forward to Sunday Lunch.... Knew I was having the carvery when I pre-booked online.... 🖥️⌨️📱😊 What a beautiful place....🏚️ The aroma as we entered the premises today was enough to tempt anybody's taste buds....😋 Staff were very pleasant to us when we entered.... and were attentive all through the dining time... Prompt efficient and without rush.... The carvery was excellent as expected.... 👍...and carved meats were great and moreish portion size served.... 😁.... FULL choice of seasonal vegetables to self serve and gravies and select sauces at hand to utelise... 10 / 10 you guys working there... all casual with conversation and welcoming vibes.... I CAN'T WAIT TO RETURN.... IT WON'T BE TONIGHT.... 🤔 MY BELLY IS STILL FULL... 😋😋😋😋😋😋😋 WILL BE SPREADING THE WORD ABOUT YOUR LOVELY ESTABLISHMENT.... 👌❤️😘 BRILLIANT THANK YOU VERY MUCH.... 🤗👍❤️
Irena Smart . 2024-03-24
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really nice food good service and pleasant staff.prebook before going
Peter Wall . 2024-03-16
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Lovely carvery,friendly staff,always a lovely time fully recommended.
Martin Smith . 2024-03-15
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Nice carvery, not great service. We waited 25 minutes with no one taking a drinks order until we finally managed to call someone over. We then had to wait for the carvery to be ready and then again to order dessert!
Rachel H . 2024-03-09
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Food not as hot as it could be.
Janet Walmsley . 2024-03-08
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4 of us had carvery meat not good very tough veg luke warm seemed to be very short staffed had to wait half hour before order was taken
Tracy D . 2024-03-08
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We dined here on Saturday 2nd March. Absolutely fantastic food and service for all 9 of our party. We had an array of dishes from sirloin steak, cobs and carvery all of which was served piping hot, tasty and with a smile. The staff are wonderful and so very polite. We had a small issue with one of the desserts it went back to the kitchen and was replaced promptly with no hesitation. We’ve not visited for well over a year now and in all honesty the difference was wondeful although good then the decor is crisp and clean once more. Well done keep up the good work and we will return
Joanne Field . 2024-03-05
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Rock hard chicken tikka on a baguette, couldn't chew it ,sent it back , rotting wilted salad on meals ,chips dipped a few times by the taste and look ,hard and hollow ,told the young lad ,but no response from the kitchen,peas dried out ,steak pie microwaved so much pastry was rock hard , couldn't cut it , very poor overall ,won't be returning
Marie Gater . 2024-03-02
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Spontaneous decision to book a table at Royal Oak as local to me, so pleased we did. Food great, I had lasagne and my partner had the vegan burger which he said was very tasty, We took advantage of Monday madness menu, plenty of choices. Then desserts nicely presented and great value. Staff very pleasant and friendly and enquired whether everything alright! Now the beer…best pint of Bathams we have had. I disagree with any reviews that contradict this, it’s a pub serving great food, great service and excellent value - what’s not to like! 👍😊
Sue B . 2024-02-28
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The place was busy and only one young lad trying very hard to get to everyone. The wait was unbelievable there for 2/30hrs some people walked out. If we had complained there were no staff only this young lad who was doing a great job under enormous pressure. Will give it a miss in future.
Lorraine Phillips . 2024-02-17
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Good old fashioned pug grub of excellent quality. Well priced. Would recommend
Kevin Foley . 2024-02-16
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By FAR THE WORST SERVICE IN THE WORLD, the young female waiter dosent even no what day it is! Shes rude and has zero customer skills, tables where left full for over 30minuites, women serving carvery didnt want to be there at all and made it obvious my partner had steak wich was a disater. Waiter over 75 minuites this place used to be so good but the staff have made it go down hill!!!!
S N . 2024-02-08
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Lovely cosy pub, food was first class and very good value, staff were extremely friendly. Definately recommend
Anita H . 2024-02-02
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My wife and i recently took our granddaughter and our 2 year old great granddaughter for a lunchtime meal at the Royal Oak. We arrived a little bit early, but were immediately accepted and shown to our table. The service we received was absolutely first rate throughout our visit and the quality of the food we ordered was absolutely excellent. Our great granddaughter was not that hungry, so we asked if we could take her meal home with us, which they were more than happy to box up for us. In fact they were really attentive to our little one making our whole occasion very relaxing. Great venue, great food and great service. We thoroughly recommend it
garydG4790WA . 2024-02-01
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Great food, very busy . Really need to book even late afternoons Would recommend 👌
Paul Hutchin . 2024-01-31
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We are so happy to have found the Royal Oak. Good prices, delicious food and the loveliest service. Spent the evening here celebrating a family birthday and we can not thank the staff enough. Welcoming and so friendly. The carvery was absolutely spot on. Can’t wait to go back!
J0ANNEMAR1E . 2024-01-27
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A very friendly pub with lovely staff and excellent value for money food. At the price point I can't fault it. Will definitely call in again when we are passing.
Chris Lowndes . 2024-01-24
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My husband and I love It here, the food is always excellent, friendly staff, great beer, generous portions and a good price.
GoPlaces02695617716 . 2024-01-20
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Absolutely wonderful food today Sunday 14th January 2024. Husband and I had a carvery and the meat was absolutely melt in the mouth wonderful! We have been to many restaurants and carvery places but this wiped the floor with them! I wish they were local to us, as they would definitely become our local place to go for a carvery. I cannot recommend them enough. Wonderful options even on the vegetable side of things too 🥰👍💞
Julie Ann R . 2024-01-14
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Food great as normal.. however the pub was cold no open fire as usual. A member of staff waiting on tables and the bar kept continuously coughing all over everything.. not very nice when you eating.
Kayleigh B . 2024-01-06
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Absolutely amazing home made carvery, at an unbelievable price Easily would have paid more for this level of quality We will be back for the 2 course carvery, wonderful host and chef
leed19811 . 2024-01-02
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Very accommodating restaurant. Family Boxing Day meal . Everyone enjoyed there meal. First time visit but won’t be the last. A little gem
Kay L . 2023-12-26
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My two old School friends and I met at The Royal Oak for lunch and a catch up earlier this week and were immediately pleased to see Bathams on draught. We ordered our lunch, two from the menu and one carvery. The two grills arrived and I went to the carvery, to be met by a very pleasant young Lady, who provided me with the meats, gave me the plate and I helped myself to the splendid array of vegetables, sauces, gravy etc. So far so good. However, that short meeting with the carvery Lady was the last contact we had from anyone at The Royal Oak for the next .....hour or so. No one came to inquire whether we were enjoying our meals, ( not vital I grant you ) but neither did anyone appear to clear the plates away ( I did it myself, fifteen or more minutes after looking at three empty plates in front of us) or ask if we would care for a dessert, coffee, liquers or another drink from the bar, ( we fetched these ourselves.) It was as though we had disappeared from sight. It was all very odd. Eventually, we decided it was time to go. We asked a woman, who had been around the dining area since we arrived, for the bill. Whoops, mistake. We were then told , as though we were school children, to take ourselves off to the bar, where such matters are dealt with. Well, where else!! It was all very, very odd. Customer service and liason are clearly not high on the list of priorities here. Shame really, as the food was very nice. However, one is hardly likely to volunteer to be spoken to in that manner too often. Someone really needs to have a quiet word, as good news takes a while to get around, whereas bad news travels very fast. I would be very interested to learn if any of the above rings true with others.
John L . 2023-12-22
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Very grateful to be able to use the facilities while we were marshalling the Charity Tractor run last night. Thank you so much for the much needed coffee too. You’re so generous.
Nicky Haigh . 2023-12-18
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Arrived for our table at 4pm. Shown to our table promptly, asked if we knew what we were having or wanted a menu. Asked for a menu as we’d never been before. Ordered drinks, both came in dirty glasses, to be informed ‘the dirt is only on the outside’ also had to ask for the highchair we had been given to be cleaned as it was filthy. After waiting 15 minutes I asked if we needed to order at the bar as no one had taken our order. Same young waitress told us we had already ordered. Once we had finally ordered told to go straight upto carvery waited several minutes (kids meals had been cooked & served while I was stood waiting for service at the carvery) kids meals very generous portions. Carvery meat was all dried out and overcooked. Roast potatoes & parsnips also overcooked. The cauliflower cheese & gravy were good. Dirty plates left on table once we had finished, not service checked at all nor offered more drinks. Went to the bar eventually to pay our bill after table still not being cleared or offered desserts. Not asked if we enjoyed our meals or if it was okay. We left very disappointed with the food & service. Luckily we only travelled to see the tractor run so won’t be returning.
13elizabeth13 . 2023-12-17
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Fantastic carvery, choice of 4meats and plenty of it, veg to many to mention, best carvery in the midlands and very reasonably priced, have been here about 15 times and it's always great, tried many carvery but this is the best.
John Evans . 2023-12-17
MORE AT Google
Heard it was a good carvery, but I'm not a carvery fanatic. However I could and would be if I kept going here. Meats - good choice and generous ( I brought some home!), vegetable choice exceptional ( I had six) and all well cooked and hot. Only downside - service was a little slow, the waiter was run off his feet...... I/We'll be back and carvery & pudding for a tenner - a Christmas miracle.👌☃️🌲🎄☃️
Ian Frost . 2023-12-14
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It was a family meal, travelling from Gloucester and Shrewsbury we wanted a suitable venue and we weren’t disappointed! A Christmas meal and it was so tasty, the staff were great and we were made to feel really special. We were so impressed we have already decided we we will meet up again next Christmas 🎄
Alix francis . 2023-12-08
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Warm and friendly welcome even at 5 minutes to closing. Owner was funny, a great host and Andy made sure the place had a lovely ambience. Elaine gave lovely helpful service. Food was delicious tasted like a home cooked roast. Thank you. We will be back.
Colette Hudson . 2023-11-19
MORE AT Google
Popped in when passing, lovely food and service
Matthew Windows . 2023-11-09
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Had a delicious carvery,meat was very tender and tasty. Staff very welcoming and friendly. Good value for the money. Will definitely return
Gareth Challenor . 2023-10-29
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Chose to have a carvery as we went along the putting food on our plates we noticed no roast potatoes we asked the lady who was carving the meat she said the delivery was late and they were being done and would be out shortly so we left room on our plate for them. We had nearly finished our food and still no roast potatoes so when the waitress came by we asked her she said they were still being done well we finished our food she came to collect plates my friend said leave my plate as I’m waiting for some toast potatoes she said and pointed to a table they were the last table to want a carvery so only done toast potatoes for them she had put roast potatoes in a dish and put them on there table was shocked at that if we were told when we went for carvery no toast potatoes we would have chose off the menu who wants a roast dinner with no toast potatoes and when we had finished we past the table she had put the dish of roast potatoes i and the dish was still half full if left over roast potatoes shocking service one place we definitely won’t return to
lynne greensill . 2023-10-28
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Relaxing, beautiful food, staff really friendly welcoming and helpful, we'll be definitely be going again, brilliant place for small party's which we are organising for my son's 18th before he goes in army.
VIVIAN JEAN MUNDON . 2023-10-24
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Food 2/5. Yorkies not cooked. Potatoes hard. Service took ages. Offered a free dessert for the long wait, was long waiting for that, so didn't end up getting it. Nice looking pub but won't be coming back
Rebecca Ashmore . 2023-10-22
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The carvery is delicious.Plenty of meat and a very good selection of vegetables. Excellent value fot money. Service is also good. Staff very friendly.Would certainly recommend a visit.
Pauline Taylerson . 2023-10-20
MORE AT Google
Just stopped off for a drink and ended up having dessert 🥧 the carvery looked and smelt good will give it ago next time
dean “DEANO” cherrington . 2023-10-14
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Very friendly staff and amazing food, it's the best value around! Great food and drink!!! Deals all throughout the week!
Elizabeth Almond . 2023-10-14
MORE AT Google
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