The best restaurants serving Other european-cuisines food in Warrington North West

18 is quite simply incredible. The venue is warm and welcoming. The staff are exceptional, friendly, supportive and understanding. So skilled, they’re almost invisible, service is always with a smile and there is nothing that is too much trouble for them. We look forward to going and it feels like we are seeing old friends, each and every time. The food is consistently to a very high standard. They have a wonderful lead chef - Brad, along with his team their dishes never fail to delight the tastebuds. I can’t recommend them strongly enough.

We visited this restaurant as a party of 9 for the first time this weekend for a family meal for my husband's birthday. The choice of food is extensive, and all meals were amazing. The service is what makes this place stand out, it was absolutely exceptional. the staff went above and beyond on numerous occasions to ensure we all had anything we requested. This place is a little hidden gem, definitely worth a visit and we will 100% be returning!

We ordered a cake for my Nana’s 70th birthday we’d seen advertised on their website and sent the pic over when ordering asking for it to look like that and also asked for milk chocolate to be drizzled over the top instead of dark chocolate (dark chocolate was in the picture) because my nana or anyone else doesn’t like dark chocolate. My mum has picked the cake up and when she got home noticed it looks nothing like what we had asked for. There is no big bar of milk chocolate or kinder buenos on the top like pictured, instead there is big thin pieces of dark chocolate. It was also dark chocolate drizzled over the top which again we specifically asked for it to be milk chocolate. The response we get is that she “should have checked the cake before she left”??? And “it states that in their terms and conditions”? Why would my mum or anyone in fact feel the need to check the terms and conditions or even check the cake it’s self before leaving when we have sent over a picture of which cake we wanted and also specifically asked for certain things? If they couldn’t cater the cake we wanted we should’ve been told. We got offered to travel all the way back to Warrington going out of our way and wasting more of our time to take the cake back and get 50% back of what we payed? Which in no way benefits us because we’ve then got no cake and have lost 50%. To which I can guarantee they would then re-sell the cake and make more money. My mum had spoke to a lady over email and I then also messaged on Facebook because I wasn’t impressed with the response my mum got and I’ve been ignored on Facebook so I’ll post it on here instead. I understand no cake is going to be the exact same as one another but half of the toppings we asked for are different and especially the dark chocolate drizzle on top when we asked for it to be milk chocolate instead. The cake we got isn’t what we asked for and the staff have been in no way helpful or understanding

Excellent food as always, great service, very attentive without being overbearing. Never had any food I haven't enjoyed there

me and my sister took my Mum out for a nice meal for her birthday, and she'd always wanted to go to visit Oliver's with my Dad, whom is no longer with us, so for her birthday we wanted to treat her. Well, never again........ after we were seated, we were offered drinks and they came, everything was fine, until then the staff all disappeared from the floor (I say all - they had 4 members of staff including the one behind the bar, with 2 large birthday parties going on) we finally found a waitress to take our order, she did, minus asking how I would like my steak cooked. we then waited an hour before chasing where our food was, to be told it was the next out the kitchen - to then be informed, it wasn't even put into the kitchen, as the waitress was new - so it was being cooked then ... no apology, nothing.... no offer of another FOC drink while we waited.... Whilst we were waiting for our food, the entertainment started, which even for me was very loud, I could not hear my sister next to me, never mind my elderly mother across the table. when the food did arrive, the taste was amazing and I cannot fault them for that, but the service sadly let it down, we were being looked at, as if it was our fault we had to chase our food, we had no apology, no offer of anything to make up for their mistake and left the establishment extremely angry. I appreciate one, the waitress could of been new to the role, but if so she could of said or at least should of been supported by a senior staff member. The senior member of staff was extremely rude and confrontational from the minute we chased how long are food would be. I would not recommend to any one.

Had half my food order missing after collection

Very disappointed to find Warrington store (and apparently every other store) is no longer autism friendly in the restaurant. My daughter has always had sauces separately due to to sensory issues as she doesn't like them to touch her other food. The new policy now doesn't allow this due to allergies which doesn't make sense.