Based on 341 opinions finded in 1 websites
Based on 341 opinions finded in 1 websites
Nº 364 in 672 in Warrington
Nº 5 of 7 Other european cuisines in Warrington
Opinions
me and my sister took my Mum out for a nice meal for her birthday, and she'd always wanted to go to visit Oliver's with my Dad, whom is no longer with us, so for her birthday we wanted to treat her. Well, never again........ after we were seated, we were offered drinks and they came, everything was fine, until then the staff all disappeared from the floor (I say all - they had 4 members of staff including the one behind the bar, with 2 large birthday parties going on) we finally found a waitress to take our order, she did, minus asking how I would like my steak cooked. we then waited an hour before chasing where our food was, to be told it was the next out the kitchen - to then be informed, it wasn't even put into the kitchen, as the waitress was new - so it was being cooked then ... no apology, nothing.... no offer of another FOC drink while we waited.... Whilst we were waiting for our food, the entertainment started, which even for me was very loud, I could not hear my sister next to me, never mind my elderly mother across the table. when the food did arrive, the taste was amazing and I cannot fault them for that, but the service sadly let it down, we were being looked at, as if it was our fault we had to chase our food, we had no apology, no offer of anything to make up for their mistake and left the establishment extremely angry. I appreciate one, the waitress could of been new to the role, but if so she could of said or at least should of been supported by a senior staff member. The senior member of staff was extremely rude and confrontational from the minute we chased how long are food would be. I would not recommend to any one.
Danielle C . 2024-10-16
MORE AT TripAdvisor
Excellent food and menu, great value for money and brilliant staff - 10/10 to Courtney Will certainly be paying another visit.
christinef f . 2024-10-14
MORE AT TripAdvisor
Love this place Staff are friendly Entertainment was great a lady with pink hair, she is outstanding. The only downside to this place I want to eat everything and drink everything and I never want to go home.... and the next day I crave the brushetta they are to die for. Giant born stars are brilliant
kerry m . 2024-10-13
MORE AT TripAdvisor
Yet another brilliant meal. The staff are lovely nothing is too much trouble for them. Last night we went to celebrate my husband’s birthday. The food was perfect as too the service. There was a new waitress who kindly assisted me to use Apple Pay thank you so much 😊 If you haven’t been you need to try it you won’t be disappointed. We will definitely be attending a theme night in the near future. Thank you for a lovely evening x
Joanne C . 2024-10-04
MORE AT TripAdvisor
After a poor experience a couple of years ago, we thought we would return and see if the place had improved, big mistake. Extremely poor service, waited 40 minutes for waitress to take our food and drink order, who's excuse for not coming over sooner was that she hadn't sat us down. For a restaurant that size there was clearly not enough staff to cope with a busy Saturday night. Best part of the meal was our starters. Our main was overpriced breaded chicken with a cheese sauce which overpowered the taste of the chicken. We asked for our bill, glad we checked it as we had been charged for a bottle of wine and two pints of beer that we had not had. Another excuse from the waitress when we asked for them to be removed. We won't be visiting for a third time!
Sarah . 2024-09-30
MORE AT TripAdvisor
Don’t go there for Sunday lunch. Three friends went together. Service was slow, lamb and pork were tough, Yorkshire puddings pathetic, roast potatoes not roasted but soggy and very salty. Tiramisu had stale taste. All in all not to be repeated.
Venture820890 . 2024-08-09
MORE AT TripAdvisor
Olivers delivered again, we go every few weeks with my 89-year old mum and she loves the place. The staff remember her each time and what she likes which is nice. Wine was really good, I had carpaccio which is new on the menu, very nice, my mum had the French onion soup which she loved, and my wife had the smoked salmon cheesecake which she says was lovely. Mains - roast lamb was great, and chicken with Parmesan was a winner. Not the place to go for cheap and nasty wine, or "two steaks for a tenner" but it is different and has better choice and better food than just going out for pub food. We are lucky to have the place here in Penketh/Great Sankey
Andy F . 2024-06-28
MORE AT TripAdvisor
Very disappointed with the food. Only rated it 3 because the staff were nice. The place itself is beautiful but the quality of food let it down. As a party of 13 celebrating a special birthday you would have hoped the meal went perfectly but sadly it didn’t. We did complain but it wasn’t taken very seriously. For a Sunday afternoon you would have expected the restaurant full, it wasn’t but maybe it’s for the same reason as my experience. A justified complaint shouldn’t just be brushed off. My advice would be for the management to listen to constructive feedback.
Frosty . 2024-05-14
MORE AT TripAdvisor
Surprised to see so many negative reviews for this place. I have been here a few times recently for both lunch and evening meal and been impressed. The food and service has been much better than expected for the price, and it is absolutely spotless.
Martin F . 2024-04-18
MORE AT TripAdvisor
Thought we would have a very nice, quality Sunday Roast. What a terrible mistake - this was a particularly half-hearted attempt. We should have realised from initial perusal of the menu, there was not a carvery and not a 'roast of the day' and rather an offering of 4 meats and a veggie option, but were in hope that they would pull together a solid roast! Assembling on a plate an apparently pre-cooked/bought in but cold single Yorkshire Pudding, some rather dubious looking pre-packed/formed meat, cold cabbage, a thumb of carrot, roasted squares of very oily potato (with rosemary and garlic it seemed) and very sweet gravy (one size fits all possibly to cover the main roast options), does not make a Sunday Roast. It was awful, truly awful. Complained about the cold food, waited 20 - 25 minutes for replacements and still came out again with cold Yorkies! Waiter/manager was rude and was dismissive of our complaints (something to do with heat lamps, other nonsense and excuses (I stopped listening) and has never happened before, says it all - doesn't care one iota), the rest of the staff were inattentive and didn't really care either. It seemed we were being punished for having the disrespect to complain. Slow, poor food, poor quality, poor service and rude. Phew, nearly forgot, it was over-priced as well !
fred b . 2024-01-30
MORE AT TripAdvisor
What an utter disappointment this family lunch turned out to be. We should have realised when we arrived what culinary delights awaited us when only two tables were occupied in this large canteen style restaurant. The food that we had could only be likened to poor hospital fair. A total waste of money and I would leave no stars if possible.
Jo-Anne R . 2023-11-24
MORE AT TripAdvisor
Would not recommend this place there was no atmosphere The starter of mushroom bruschetta was no description I ordered the chicken stroganoff which came with one large carrot in the middle of the chicken and rice .took one taste of the rice which you could tell had been well overheated there not edible . I got the replacement of fish and chips which again no flavour to the fish what so ever Very disappointed
Karen W . 2023-11-24
MORE AT TripAdvisor
Great food plenty we couldn't manage desert the only thing was music too loud for a restaurant of this size
Colin R . 2023-07-29
MORE AT TripAdvisor
This place has a lot of potential but the food just isn’t good enough. We all had a Sunday roast. The meat was really poor quality and seems processed. The whole meal but particularly the roast potatoes was doused in salt. Service wasn’t great. The waiter wasn’t happy when I complained about my food. I felt like he was challenging my opinion instead of accepting it. I’ve eaten at this place dozens of times since it opened but the last few times have been horrendous. If you like service with a smile, fresh, high quality food and a good atmosphere, this isn’t the place for you! I will be avoiding from now on.
Deb5555555 . 2023-07-17
MORE AT TripAdvisor
The food and drink are very expensive. Especially considering it is so bland. The Italian waiter was very rude and abrupt and snapped at me when I queried the time taken between starters and mains (1 hr 20 mins). To top it all off my wife and I were both sick that night (pasta). We paid over £200 for a family of 4 (2 adults, 2 children). Over priced, bland food, rude and aggressive waiter, very long waits and odd decor. Feels a bit like a canteen with an odd atmosphere. We definitely will not be going back here. It’s just not worth it sadly.
sayitasitis12345 . 2023-05-20
MORE AT TripAdvisor
Not very many vegan options and they had a really loud sing on so we couldn’t really talk to each other. I know it was a Saturday night but it was early. We got there at 7:30 and we asked three times for it to be turned down just so that we could hear each other talk. Food was nice. Place was nice but wouldn’t visit again because of this.
Pauline W . 2023-04-29
MORE AT TripAdvisor
We had a wonderful buffet for an 80th Birthday at Fagans wine bar. The ribs and Lancashire hot pot were especially delicious and family and friends had nothing but praise for the food and venue. Nothing was too much trouble for the staff. We will definitely be back.
Elaine G . 2023-04-26
MORE AT TripAdvisor
We used Fagin's for my wife's 60th birthday celebration with friends and family. I can only thank Luciano and his staff for a wonderful afternoon where the service and food were excellent. The entertainment was of the highest quality and everyone enjoyed themselves in a wonderful venue. I would certainly recommend using the venue as it provided the perfect day for my wife
Pauljg62 . 2023-04-20
MORE AT TripAdvisor
Such a strange place. Its stuck in the 90s and needs modernising, as does the menu. The food was very average and bland. The service was lacking and the server miserable. Not sure what the fagin and Oliver theme is about, but it's very strange. Would not recommend at all
BoardingPass778190 . 2023-04-16
MORE AT TripAdvisor
Nice Surroundings how ever on the few occasions I have visited I have always been disappointed in the food This time was the last I had pate to start and it was the worst I have had what made it bad was the fact it was done through a piping bag never ever have I ate pate so soft and looked like a dog poo on my plate The main I went for lasagna that was no better very small and it was like stop the meat so stoggy I could make better myself the price was high for what it was
Chvsps . 2023-04-09
MORE AT TripAdvisor
Waitress service was excellent, but the food let it down.. the food came barley hot, I had the pork fillet, no taste, very chewy absolutely awful .left most of my meal. I feel it is also overpriced. Very disappointing visit.
Michelle R . 2023-04-08
MORE AT TripAdvisor
Fantastic Staff,Food presentation and quality I hope we will be joining your restaurant on a regular basis. Absolutely spotless Thankyou so muchxx
cslater254 . 2023-03-06
MORE AT TripAdvisor
Fantastic visit to Olivers for Sunday Dinner on 19/02/23. The Sunday lunch menu is great value for 3 courses and has lots to choose from. The roast dinner was delicious, perfectly cooked and well presented with a good amount of food on the plate. Service was fantastic, food was served in good time for all 8 people on our table, waitresses were polite and attentive to our needs. Would recommend - 5 stars!
Katiana1453 . 2023-02-19
MORE AT TripAdvisor
I visited her with my husband and parents, being vegan it can sometimes feel really awkward having no choices when you’re out with meat eaters but the food did not disappoint. My husband had the pork ribs and the portion was really big, I got the falafel and my mum got the mushrooms. The portions for those were small but super tasty! My dad got the garlic bread which looked nice too. The mains were generous and my family said the steak was lovely desserts were nice too. It wasn’t overpriced and the singer that came on at the of our meal was good. Lovely atmosphere, really help staff and tasty food!!!
NatashaB1079 . 2023-01-14
MORE AT TripAdvisor
We have been coming to Olivers for a few years now. The waitresses/waiter are always polite and welcoming. We have never had a bad steak it is always perfectly cooked and as we have asked for it, i.e. medium etc. On our latest visit I was surprised to see they have reduced the size of the fruit crumble! Now served in a small ramekin and an even smaller jug of custard. I have always enjoyed this but I think this will be the last time I order that dish. Such a shame, I understand hospitality has taken a hit in recent times but really does it save that much? Regardless we will return and continue to support this restaurant.
Kerry H . 2023-01-14
MORE AT TripAdvisor
Food average, although if you saw truffle on the menu you'd expect truffle in the dish, there way maybe a slight dash of truffle flavoured olive oil in the sauce that I had. Booked a 6 course menu which included 1 small piece of bread...
Jack H . 2022-12-31
MORE AT TripAdvisor
Booked for 9 people to celebrate an early Family Christmas get together due to family living down south. Food, service and ambiance were perfect. Every meal was presented beautifully and tasted delicious. Service was outstanding and the singer they had on was fantastic. My mother...
jblinny . 2022-11-26
MORE AT TripAdvisor
Booked this restaurant for my 80th Birthday Congratulations to Luciano and his staff Everything was first class food was excellent and so was the service. Would certainly come again.
Michael P . 2022-11-25
MORE AT TripAdvisor
Went for Sunday lunch with my dad. Place was pretty busy with a good atmosphere. We both ordered the Sunday lunch. I had the roast beef. My dad the lamb. Both meats were of average quality. Not much flavour. Yorkshire puddings were awful as were...
kr1233 . 2022-10-22
MORE AT TripAdvisor
The food was a decent standard and our server was friendly and professional, unfortunately the same couldn't be said for the manager. After our starters, our server apologised for the long wait between courses, fine and no problem with that but, when our mains were...
PHIL H . 2022-09-29
MORE AT TripAdvisor
10 of us booked here for a family meal, pre ordered in advance. They still got our orders wrong. Small portions and average quality but expensive for what it was. Don’t bother, there’s much nicer places to eat. 1 hour between starter and main. Italian...
W33kender . 2022-09-24
MORE AT TripAdvisor
I booked for a birthday celebration 6 weeks in advanced of my birthday. 3 days before my booking I was telephoned to say they had to cancel because they had a Booking for 200. When I asked when they received the booking they told me...
Paul-from-Warrington . 2022-09-06
MORE AT TripAdvisor
Well our first visit for one of the couples out of 4 was absolutely delighted with place service and meal will definitely be back heard lots of good things about the place and you most certainly lived up to it see you all again soon...
Merecourt15 . 2022-08-15
MORE AT TripAdvisor
Wow considering the reason for hiring the venue I have to say Loui and the team were fantastic. The food was just so mouth watering and had to take home a doggy bag. Nothing to much trouble. Thanks Hope for great customer service.
989ellenr . 2022-07-29
MORE AT TripAdvisor
There are a certain clientele whose opinion on what they think is high quality food in a decent restaurant is…. Well, misjudged. Oliver’s has a lot of those clientele : relatively easy to please and who get over enthusiastic about average food. So, if your...
Red9uk . 2022-07-28
MORE AT TripAdvisor
Lovely evening meal and drinks. Pre dinner cocktail and glass of Prosecco was lovely in Fagans and then into dinner. Service was excellent as was the food. Excellent wine selection and menu choices. No hesitation in booking again - already booking a girls get together...
655alisond . 2022-05-18
MORE AT TripAdvisor
I had a large family lunch. Very friendly and kind staff. Nice area for a pre-lunch drink before going into the open airy restaurant. Very modern look and feel. A wide ranging menu with ample choices for all tastes. Good sized portions and delicious food...
Wilhelm F . 2022-04-28
MORE AT TripAdvisor
Lovely service at Oliver's! Chose the filet steak, cooked medium rare. Steak was cooked to perfection , asked for a salad instead of veg, salad was just a few sad leaves on the plate. No tomato,cucumber, onions ect.Really let the meal down. Frozen chips also...
Cathprague17 . 2022-04-23
MORE AT TripAdvisor
Went for lunch on Tuesday and was very impressed with the presentation of the food. Attentiveness of the staff and quality of gin. A really pleasant afternoon. The food was delicious and the gin and tonic was accessorised beautifully.
Hilinthegarden . 2022-04-06
MORE AT TripAdvisor
Been for a lovely meal for my husband’s birthday. Food was delicious and the service was impeccable, will be going back
TracyG491 . 2022-03-30
MORE AT TripAdvisor
Held my daughters 18th Birthday here with almost 40 people. The venue was excellent and we were very well looked after. The food was good and they managed the large booking really well. There was a singer on who got everybody involved and got people...
ChrisN273 . 2022-03-13
MORE AT TripAdvisor
A large group of us came here for a birthday surprise. The service is excellent, even though the restaurant was very busy. For me the food was average but everyone enjoyed it. It was reasonably priced too. This is a large restaurant which worked perfectly...
ShameelaKelly . 2022-02-20
MORE AT TripAdvisor
First visit tonight and felt compelled to write a review - food and service was excellent. Bruschetta with Parma ham & nduja starter was perfection.. and my pork chop Milanese for main was beautifully cooked! Waitress was attentive and very knowledgable about the menu. Can’t...
jmckzx . 2022-02-03
MORE AT TripAdvisor
Nice menu , plenty of choice. Lovely flavours well presented. Poached pear and goats cheese starter, the pear was rock hard so struggled to cut it Chicken breast in mushroom sauce. The breast was also rock hard on the outside and difficult to cut into....
983cherryw . 2022-01-09
MORE AT TripAdvisor
Simply stunning venue, fabulous food, and staff were fantastic. We also had the pleasure of meeting Luciano the General Manager who is an absolute gentleman, can’t speak highly enough of him. We were so pleased with our experience that we purchased a gift voucher as...
844elainew . 2021-12-28
MORE AT TripAdvisor
Arranged a Christmas get together with a local group from Penketh 26 in total. Every person had a lovely meal. Everything was piping hot, lots of choice, not one complaint. Staff lovely and very friendly and nothing was too much trouble. We did mess them...
livvyCheshire . 2021-12-22
MORE AT TripAdvisor
I organised a Christmas lunch for 25 people. The service we received was excellent, all the food was hot and delicious and everybody enjoyed it. This was our 3rd visit and there will definitely be a 4th!
Deborah M . 2021-12-11
MORE AT TripAdvisor
Great food, service and atmosphere. Tried several different dishes and all were tip quality and tasty. We went mud week and it was quiet and relaxed will definitely try at the weekend and utilise the wine bar.
wendyp280 . 2021-11-06
MORE AT TripAdvisor
Cold food staff didn't have a clue from cold small portions didn't have clue about wine no apology won't visit again
752liamo . 2021-10-16
MORE AT TripAdvisor
I had booked for a small party of seven (5 adults and 2 children) to celebrate a 40th birthday for the 15.10.21. I had booked it for 5.30 pm, but on reflection realised it was a bit early so I emailed on the 04.10.21 to...
Jeanette T . 2021-10-15
MORE AT TripAdvisor
Cold building. Had to ask name of staff taking our order. No real welcome as such. Main course arrived, was basic presentation but food was cold. Sent back to re heat but came back not much hotter. Just salmon and crushed potato. No nice garnish...
312chriso . 2021-10-12
MORE AT TripAdvisor
Disappointed. My wife and I booked a table for Sunday evening to celebrate our wedding anniversary. I had not dined here before but my wife had with friends on a weeknight, and she had liked it, so she was particularly looking forward to it. We...
notalottoask . 2021-10-04
MORE AT TripAdvisor
Have eaten here before with no problems BUT will not be going back. Went for anniversary meal with friends.Booked for 8pm and table not ready when we arrived. Ordered starters at 8.15pm but not arrived by 9pm. Main course arrived before we had starters and...
juliecB6749WA . 2021-09-12
MORE AT TripAdvisor
there is a reason why some local pubs have a better rating and it is very low down on the list for restaurants in the area. the menu is limited and dated, the bar staff are utterly rude and serve mediocre over priced cocktails. dont...
plaza8204 . 2021-08-25
MORE AT TripAdvisor
Have eaten & had drinks here numerous times since it opened. The food has generally been okay however last weeks visit as part of a group booking wasn’t great. The waiting on staff by the way are great. They work hard, are really tentative and...
Summershiraz . 2021-08-23
MORE AT TripAdvisor
Since my last review we have been to Olivers a number of times mainly because food wise it is the only decent restaurant within the area! In my eyes they have redeemed themselves. The food is really good, the waitresses/waiter that have served us over...
Kerry H . 2021-08-20
MORE AT TripAdvisor
We have been to this restaurant a number of times over the last few years, great ambience and generally very good service. On Friday it was a quiet night as we dined early, but service, particularly the general manager was very good. I had the...
gill2808 . 2021-07-25
MORE AT TripAdvisor
I don’t normally leave reviews but this place is so bad I felt the need to warn others. Visited with family to celebrate a birthday last night. First disappointment was with the menu, with promises of scallops, rack of lamb, sea bass and monkfish we...
Inspire67204180137 . 2021-07-24
MORE AT TripAdvisor
Me and my boyfriend went for a meal here on Saturday night,waitress was pleasant enough but the food was awful! I ordered stuffed mushroom for starter but when it arrived it was chopped up mushrooms swimming in grease topped with a rubbery cheese and my...
bethanyk297 . 2021-07-03
MORE AT TripAdvisor
Food ok, had better from a 2 for £10 pub down the road. Waitresses were lovely and helpful. General manager needs some extra training in customer service. He was extremely rude when we queried the bill, over something the waitress told us. I was in...
Olssocks . 2021-06-26
MORE AT TripAdvisor
First time out no children in 18 months Great evening was especially looked after by Lee constantly checking if we and food were ok made us feel so welcome so much so we stayed later then planned and he got us some seats in the...
ERW232 . 2021-06-06
MORE AT TripAdvisor
Another great evening. Great food, service and nothing I'd too much trouble. I love it here. Cocktails are great try the espresso martini or pornstar
Odyssey05210763381 . 2021-05-30
MORE AT TripAdvisor
Ambience and service was excellent, however, the food was a let down. Average and bland (we had lasagna and salmon)
pipCheshire . 2021-05-29
MORE AT TripAdvisor
Order was taken wrong to start. Took a long time for food to arrive, then another 10minutes to correct the wrong order. The quality of food was okay, though below what was expected & far too expensive for what it was. Server was friendly and...
robertanthonyb . 2021-05-23
MORE AT TripAdvisor
Have always enjoyed this restaurant. The staff are very nice and helpful. This was first time out in a restaurant for 13 months. My starter of mushrooms was swimming in grease the mushrooms leathery and cheese topping rubbery. My main course not much better. Didn’t...
876cassie . 2021-05-22
MORE AT TripAdvisor
Brilliant staff and management (Lee) - we had the wake here for a recent funeral and were well looked after. All the relevant guidelines were in place and the table service was efficient, we felt safe whilst being able to have a good time in...
Alan S . 2020-12-10
MORE AT TripAdvisor
Great two course meal with the family, very friendly staff , restaurant quiet covid definitely hitting but all health and safety measures in place , signage , masks and sanitisers etc Hope to see you again soon
Gill H . 2020-10-18
MORE AT TripAdvisor
Ate here last night. Perhaps it was a poor night for the restaurant but by all accounts it was very poor. Fully understand restaurants are under pressure at the moment but there’s no excuse for what we received for the money spent. Drinks - arrived...
StuartL8 . 2020-09-27
MORE AT TripAdvisor
Had lunch, served by the very friendly and helpful Julie. Very pleasant dining area and good food - the steak pie was delicious. Within walking distance of our home which is a big plus. We will return with family once the opportunity is there.
Alan T . 2020-09-24
MORE AT TripAdvisor
Very good experience at Olivers. Large tables, well spaced. Good service - drinks order taken at just the right time and no trouble getting a refill. Not like some places who leave you sat there like a lemon. Food - good choice of starters and...
Andy F . 2020-09-24
MORE AT TripAdvisor
No track and trace staff not wearing masks or visors covid central too many people not socially distancing. Ordered cocktails took 10 minutes for a miniscule drink won't be going back
jean b . 2020-09-05
MORE AT TripAdvisor
Had another fabulous meal here on Saturday evening with friends, some had steak which they said was beautiful, I had seafood linguine which is one of the best I have had so tasty, the ambiance is lovely whenever we go, service fantastic, and once again gorgeous Lee made us feel so welcome like he does with all his diners! What a guy, dont remember too much after the meal (bit of a light-weight me) so it must have been a good night, always highly recommended, will be back very soon
Lynn C . 2020-09-02
MORE AT TripAdvisor
Went for dinner with wife. We have been a few times but this was the best we had experienced. they seem to be getting better every time. I have to say. This was excellent. the service the staff and especially the food. Courtney our waitress was professional and polite. Highly recommend this place ‼
sptomkinson . 2020-08-28
MORE AT TripAdvisor
NO COVID RESTRICTIONS! Went for Sunday lunch and the place was packed! No 2m distancing, no one way system and staff not wearing face shields or gloves.Food was average! Ordered the roast chicken but the order must of unfortunately been mixed up as I got a Sparrows breast instead.On the plus side If you’ve got kids they will love it, they can just run round screaming like they’re in the playground!!!!!
Rnaps9 . 2020-08-24
MORE AT TripAdvisor
Food and service was so special here, that my friend and I had a truly fantastic evening to celebrate our birthdays. Lovely surroundings and atmosphere and great service. Will look forward to another visit soon. Thank you so much. X
Carozma . 2020-08-24
MORE AT TripAdvisor
We have never walked out of a restaurant before, but we did here!We just called in for lunch and wished we hadn't bothered. The place was busy, but there were a few in and the atmosphere was ok.Once we were at our table, the waiter (David, who I have to say was great) brought the menu over. My wife is allergic to eggs and I am gluten free, so we check everything as a matter of course and tell the waiter.The starter of Pork Bites were ok, but the problems really started with the main courses. I wanted to the order the burger, which was advertised as gluten free on the menu, my wife ordered the vegan bean burger. The waiter returned, telling me that the kitchen staff couldn't actually agree on whether the beef burger was actually gluten free or not, despite the menu saying it was and they had run out of gf bread buns anyway. So, I opted for the gf fish and chips instead.The food arrived, my wife looked at the bun the vegan burger arrived in....it was a Brioche bun. The waiter came back, was very apologetic, said he had explained our food requirements to the kitchen staff and said he would have the meal prepared correctly. I said he could take my meal back as well, otherwise we wouldn't be eating together. . He told us the chefs were arguing about whether my wife was vegan or allergic to eggs, the waiter told them it didn't matter, the menu said vegan and it wasn't.. The waiter had asked for the manager to speak to us and he did. However, he was not apologetic and tried to excuse what had happenedA while later, he brought back 2 fresh meals, apparently all as originally ordered. However, the vegan burger was cold. The waiter couldn't have been more apologetic, but that was the final straw and we left.Honestly, if this was a script, no-one would believe it. It was so bad it was laughable. We will not be eating there again.I dread to think what could have happened if we suffered from anaphylaxis reactions.
simonhall4031 . 2020-08-19
MORE AT TripAdvisor
Much prefer the wine bar to the restaurant. Both are very expensive but the wine bar is pretty nice to sit in to be fair! The restaurant is very over priced for what it is, the food is just average. I recommend if you go, just go and have a few drinks as it’s a pretty move atmosphere and the staff are good. But can’t give it above average because of the restaurant!
lewisjabarker . 2020-08-11
MORE AT TripAdvisor
Had a virgin mojito and a pina colada ALL I HAVE TO SAY IT AMAZING would recommend good service.Would come again
698ellak . 2020-08-08
MORE AT TripAdvisor
On arrival a nice atmosphere in pleasant surroundings with friendly staff, it was early so orders were taken quickly, the starters were served and mostly enjoyed except for the prawns which were said to be bland and tasteless, the mains followed again quite quickly again most meals were enjoyed except for one a curry which was not warm and again tasteless , the restaurant had now filled and the waiter and waitress were run of their feet .we sat looking at empty plates for over thirty minute's, finally having to ask for them to be removed, the deserts were ordered and again a long delay in arrival, on the whole not a bad experience but definitely overpriced in my opinion I don't think we will go back considering what is on offer elsewhere.
dougandbez . 2020-08-04
MORE AT TripAdvisor
Family celebration on a Saturday evening.Plus points - friendly staff, nice atmosphere and surroundings and great drinks. Desserts good! Chips delicious.Now for the bad bit.... I had the prawns to start, the sauce was lovely, just not enough of it making it a bit bland. The chicken balti was cold (Chicken cold and sauce lukewarm).... and the naan was burnt and not edible, you would expect perfection at these prices. I should’ve complained but everyone was enjoying theirs so didn’t want to make a fuss. I personally think I may have been unlucky but it’s incredibly overpriced and there are better places to eat locally, which are better value.Feeling disappointed, hungry and short changed.
smiffis . 2020-08-02
MORE AT TripAdvisor
It’s a lovely restaurant but if you really know how dishes should be properly cooked, then you’ll realise the food here on several dishes fall short.My third visit and on the basis of give them a boost and benefit of the doubt’ following two previous mediocre meals the dishes failed again.Firstly the menu is weird, it’s short and has some obvious bistro dishes which are missing and it’s disappointing. Prices are high end and poor value.. £21 for a duck course, £22.50 for a steak and £3 for a small sauce... c’mon, your taking the Mickey at those prices.Starter of garlic bread with tomato a thick bruschetta style and I don’t think I tasted garlic! So a bad start, the duck dish was worse... it was cooked so poorly, tough beyond anything that even a steak knife meant considerable pressure and muscles to try to cut it, meat strands all over it.. an utter mess. It went back and was refunded.Thankfully it won’t be a fourth visit except for the lovely bar.It could and should be much better and if I owned this, I’d make changes.
red9UK . 2020-07-24
MORE AT TripAdvisor
Had another beautiful meal here for Hubby's birthday he said the steak was amazing as one my salmon, it is a lovely place, with great service from start to finish, the gorgeous Lee once again made us feel so welcome and is an expert at his job, would highly recommend, be back again soon, keep up the great work guys
Lynn C . 2020-03-17
MORE AT TripAdvisor
Visited for Sunday lunch, couldn’t knock the price or service received. Value for money, 3 course for around £17 and very filling. Will return in the future!
davidannetts . 2020-03-10
MORE AT TripAdvisor
We rang on the off chance of booking a table and were pleasantly surprised to get one. Lovely atmosphere and the waiting staff were extremely pleasant and polite. Fantastic meal with excellent service. Highly recommend the Monkfish main. We’ll be back very soon!
annando36 . 2020-03-10
MORE AT TripAdvisor
Out of town dining, the restaurant is smart, the food choices were good and the staff were friendly. Bar next door completes the package.
AntnJo . 2020-03-07
MORE AT TripAdvisor
Lovely food, couldn’t fault it. Waitress attentive. Only negative is no one came to ask if everything was ok with our meals which I think they should always do. Singer average but music needs to be in more in between. Would definitely go again
Savvo . 2020-03-01
MORE AT TripAdvisor
Had a fabulous time when we celebrated our daughter's 21st birthday. Atmosphere & staff were all wonderful & made very welcome. Food was superb & the lasagna was the best I had ever had!! Also had the pleasure of speaking to the chef to tell him we loved his food! We will be back very soon & once again thank you Oliver's & your great team for making it a special night
JaneyBear69 . 2020-02-25
MORE AT TripAdvisor
Went here with the girls on Saturday. Three of us couldn't eat our meals. The Lasagna was awful and the monkfish was rock hard. Complained to to waiting on staff. Received no apology. The manager couldn't careless.To sum it all up we would never go again. Its limited, overpriced menu and the food isn't up to scratch whatsoever. Don't waste your money
Clarebear751400 . 2020-02-25
MORE AT TripAdvisor
Great food. Lovely warm atmosphere and decor. Fantastic service. Thank you so much. Not many places in the area as good as this. Had a lovely 3 course lunch today. Not our first visit but looking forward to the next time.
312chriso . 2020-02-16
MORE AT TripAdvisor
Valentines night 2020. Arrived to be ignored by the front of house (Manager) who was having a conversation with a man about the delivery of chocolates and standing within a foot us of. When the other guy said to the manager to deal with us the manager's response was "No they are OK!" Actually no, we weren't, it would have been nice had the Manager said "I will be with you in a minute" or similar! First time here, not a good start! One of the waitresses saw us waiting and came over to deal with us and seated us at our table. Fortunately the waiting staff made up for his attitude, all of them were superb and could not be faulted. The food was OK but nothing to write home about, my husband had duck duo and was warm not hot. I had fillet steak which was really tasty. So Mr Manager, if you bother to read this, that's why we ignored you when we left! Attitude breeds attitude!
Kerry H . 2020-02-14
MORE AT TripAdvisor
Excellent choice of dishes available. Outstanding service and a great venue for extremely good and well presented food.
paul J . 2020-02-12
MORE AT TripAdvisor
I recently had my birthday party with my family there. We all truly enjoyed it, food was tasty and well presented and the staff couldn't more for us
Traveler553844 . 2020-02-12
MORE AT TripAdvisor
Light and airy restaurant, pleasant surroundings, pleasant waiters/waitresses; gluten-free choices available - have them marked on a separate menu card at lunch-times - not eaten here in the evening, but had lunch twice, and enjoyed the meals both times.
Penny M . 2020-02-11
MORE AT TripAdvisor
do not go there its overpriced and the food is cold and they forget one of our partys meal the plates where stone cold the soup was luke warm i dont know how you can serve food like this and at that price you get better food at the triger pond at half the price
dragoon876 . 2020-02-03
MORE AT TripAdvisor
So just ate at Oliver’s and have to say bit of a strange one. Not really what I expected. Firstly the menu for a Monday night you would expect to have some kind of offer (two course for 15 say) and the menu itself was confusing and wasn’t sure what kind of place we were in? Pasta, steak, french!? Identity crisis. Side dishes on the menu but no real plates that you would ask for sides? Ordered a garlic ‘bread’ and the smallest portion of cheese/ tomatoes on ciabatta turned up!? Not a good start. Then a very bland bolognese and stupid spicy vegetable penne dish with peas turned up. The waiter was pleasant enough but gotta say 51 quid for a couple of drinks, the tiniest garlic bread and forgettable pasta on a Monday night.... I rest my case. Won’t be rushing back to be fair.
skeltonbayleys . 2020-02-03
MORE AT TripAdvisor
Very nice meal with good service. Nicely cooked &served.; Presentation lovely. An enjoyable afternoon.
cordoba223 . 2020-01-25
MORE AT TripAdvisor
So we come here often, it's our local, and it's a great place, we came for lunch as we prefer it here in the afternoons to the evenings, the staff are great Barbara and Julie, know exactly how to make your experience a good one, service and food great, we also liked the fact that they have moved some low tables into the reasaraunt bar area, I'm not a fan of high stools, so we were able to sit in the window and have a drink before our meal, I'd recommend the pate for starters, and the chicken in mushroom sauce for main, my husband had the fish and chips, also great, lunch menu is very reasonable.
144gilliand . 2020-01-18
MORE AT TripAdvisor
Sunday menu was a bit of a disappointment; been before and was given a different menu which seemed to have more choice. Raved about it to friends and then got a different menu with almost a ‘pub’ feel to it.
Giframac . 2019-12-30
MORE AT TripAdvisor
I ate here some time ago and was disappointed. Reluctantly I returned with friends for a Christmas lunch.
senda12 . 2019-12-30
MORE AT TripAdvisor
I visited yesterday for lunch. Starter 10/10, Sweet 9/10, Main Course 4/10. The 'roast' potatoes were hard and white, the stuffing ball was a hard ball of stuffing that couldn't be cut, obviously had been kept warm a number of days! The plus was the vegetables. My husband attended yesterday too with his mates for an evening meal. Again, exactly the same problems with undercooked and white roasties and very hard stuffing ball, they also confirmed excellent starters and sweets. Suggest the chef does proper roasties in the oven in goose fat etc etc, what a difference it would make!! Staff friendly and attentive, no complaints there :-)
HappyPlace2104 . 2019-12-20
MORE AT TripAdvisor
Similary restaurants in North West
576 Opinions
Had half my food order missing after collection
540 Opinions
We visited this restaurant as a party of 9 for the first time this weekend for a family meal for my husband's birthday. The choice of food is extensive, and all meals were amazing. The service is what makes this place stand out, it was absolutely exceptional. the staff went above and beyond on numerous occasions to ensure we all had anything we requested. This place is a little hidden gem, definitely worth a visit and we will 100% be returning!
446 Opinions
18 is quite simply incredible. The venue is warm and welcoming. The staff are exceptional, friendly, supportive and understanding. So skilled, they’re almost invisible, service is always with a smile and there is nothing that is too much trouble for them. We look forward to going and it feels like we are seeing old friends, each and every time. The food is consistently to a very high standard. They have a wonderful lead chef - Brad, along with his team their dishes never fail to delight the tastebuds. I can’t recommend them strongly enough.