Delivery
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Outdoor
The best restaurants serving Japanese food in St Peter and the Waterfront Plymouth South West
8 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1470 Opinions in 2 websites
When ordering I stated no to a certain ingredient because of an allergy. Food came out with said ingredient and we queried it. Food was swapped out with no fuss and wasn't charged. We took offence to the waiter that took the order coming over and stating that he didn't hear me even though he repeated it back to me at point of order. Then saying it's my fault for not telling them if an allergy....... But that's why I said no to something in the first place. Regardless food was fantastic and would 100% go back
2000 Opinions in 3 websites
Really disappointed tonight guys. Have been coming here every couple of weeks for several years. Whenever there is a delay or issue you are always on the ball. Tonight we ordered starters all bar one arrived a few minutes apart which is normal or course. However we waitied nearly 40 mins for our missing starter, chased it up twice it eventually arrived raw and undercooked. We had to send back one of the starters as it was so greasy and has not been like this before. Didn't order our mains due to how long we had waited. Complained to waitress but just got fobbed off even though it was not busy. Paid our bill as usual but had to remind them to remove the starter we sent back. The young waitresses found this amusing. They then called us back in as they said we had not paid. Showed them our receipt proving we had paid and they still said it had not but let's us go. They said there was a glitch in the system which affected our starters. Perhaps the same for the billing system. Poor service, totally embarrassed at the end also. What a shame as clearly the night time staff have let you down as we have found the the day staff such as Ben and manager always to be fantastic. Sadly you have lost a family of four based on tonight's experience. 😕
620 Opinions in 1 websites
First time here and oh my it was amazing. We had an amazing server called becca. She was so helpful and so knowledgeable but most of all patient with me and my partner which to me I’m so grateful for, as I’m not completely comfortable with food. The chilli chicken ramen was delicious, but my favourite thing was the beef brisket gyosos. The miso ice cream was good too. My overall review is I’m coming back and can’t wait till my next visit. Thank you becca you was amazing 🤩
266 Opinions in 2 websites
Firstly, the staff are really nice and they work hard as it can get very busy. I’ve been twice in the last month and both times the staff were great and are still great even under pressure. The food is good on the whole but I ordered the yo fries and the portion size is ridiculous! That really annoyed me and I felt completely ripped off for paying for them. The restaurant isn’t that clean either which is disappointing.