Wagamama in Plymouth

Was a bit confusing to find the place. The sign on the wall blends in. Carpark is not far away. Was unsure if we sat ourselves as no clear host stand or sign. The decor was nice, lovely colour palette. Chairs were a bit scratched up. Was rather chilly inside, so kept our coats on, might have been better sat closer to the middle. Chopsticks were laid the wrong way. Would be nice to also include knives on the table, as they already have spoons and forks. Especially for those who struggle. The tables and everything I could see seemed very clean and polished. Good variety of drinks. My partners food came out very quickly, but I had to wait over 10 mins for mine after he had his. The food was interesting. Good portions, lovely presentations, same as the photos. I wouldn't have it every day, but it made a nice change. Slightly too much teriyaki for my own preference as it pooled at the bottom. Rice was lovely, noodles were good. Meats were juicy. Veggies were nice. During our meal, no one came over to see how the food was. Was unsure how to pay to find you have to use your phone to scan a QR code to then put your details in to finally pay.

We went tonight, after walking 4 miles to get there. We ordered 3 drinks and then only brought out 1. Ordered 5 starters and only 4 came out, this had been left out. Ordered 4 mains, 3 of the same and 1 different. The first main came, it was lukewarm, sent back. Then the 3 others came, again cold around the edge and lukewarm and the duck was horrendously dry on all plates. It looked absolutely nothing like the image or even the description. Paid £45 for the drinks and starters and left. The manager wasn't apologetic, clearly embarrassed but not embarrassed enough to make any type of effort or apology to the fact we then had to go find dinner after in Plymouth centre elsewhere. Such a shame and a let down for the other Wagamamas out there.

I haven't had a bad experience here in all the times I've been. Came tonight with my partner and once again the service was great; lovely people who are friendly and comfortable to talk to and don't make you feel rushed. The food is always fantastic and portions are very decent and are unlikely to leave you feeling hungry. I would also highly recommend the salmon teriyaki soba, I just couldn't select it on the Recommended Dishes list. The free green tea is always nice too when it's so cold outside.

Food taste bland, little flavour, ordered 3 starters and 2 mains, my starter came out husband had to wait 15 mins for his, my main came out another 15 mins wait for husband and then the last starter turned up when we were finished the mains, luckily we had a gift card - won’t be returning

So disappointing 11 of us went for a birthday meal. Despite phoning ahead they struggled to seat us together so we squashed into a table for 10. Food was served randomly so the shareable starters came out after many of the mains. Orders were mixed up and duck brought out instead of chicken. Many plates were warm rather than hot.but after so Long most people just ate it. My starter chicken yakitori, was hot and tasty but took a long time to come. My partner had finished his starter and most of the main which arrived together. The entire table had nearly finished eating before my teppanyaki teriyaki sobo steak noodles finally arrived. Despite being described as sizzling from the grill the noodles were barely luke warm and steak even cooler. Promised a new plate that would be hot but despite waiting over 25 mins it was little better. Stone cold plate warm noodles and cool steak. Although tasty cold food isn’t what I ordered. Removed from the bill and ordered two starters instead hoping they would arrive quicker but another 25 mins wait to get food and then onlyao buns but like warm one of the 2 starters ordered at least this was hot by then the rest of the birthday party had left! We had now bern here 2 hours It took another 10 mins for the second started to arrive. Warm bad buns but Luke warm duke with bones in it. Can’t say I’d recommend this for any large party. £47 for two of us without paying for my returned food or long awaited starters.

Service was quite slow, although it was Saturday night. Atmosphere wasn’t very pleasant - very noisy and quite cramped. My salad was pretty good, but not worth the other elements of the experience.

We came Saturday night for a meal. I have several allergens, the manager was brilliant and checked everything. I had a lovely special ramen. They cater very well for allergens and were very helpful . Thank you 😃

awful experience. usually amazing food however tonight meals has left us with what i can only assume is food poisoning. chicken was off and fish bites undercooked. partners food was black and burnt. won’t be going here again.

Turned up at 7 pm asked for a table for 6 people .obviously busy but that was fine .said we would go for a drink elsewhere which was fine . I said we would go for a drink in another establishment. Took my name and was told to ring back at 7.30 to be told my name was called but a no show .rang at 7.30 to be told our table was in use and next availability was at 10 pm .absolutely furious 😠 good luck going forward but 6 customers you have lost .poor

Great service from rue gave us food on the house gave us the run down on the best deals and the best food I’ve had from Wagamama

This was our second visit to Plymouth Wagamama. Our first visit a year or so ago wasn't great - we were waiting a long time for individual dishes, such that I had finished all my food before my children received any of theirs (over 1 hr between mine arriving and theirs) - the excuse was "the Ramen section was short staffed". Against my better judgment my daughter wanted to go here for her 16th birthday with 5 friends. After a 1/2 hr wait to be seated (there is a no reservation policy) they ordered 2 courses. I went off to have a meal separately elsewhere in Royal William yard and let them get on with it. When I returned to pay the bill (2 1/2 hrs later) one of the party was siting there with a take out bag as her food had only just arrived. There were plenty of empty tables and the place didn't seem overly busy. To be fair this dish was taken off the bill, but seriously who goes out for an evening with friends to sit there hungry whilst everyone else eats? It was pretty embarrassing to send someone home from a birthday meal unfed other than a starter. If you can't get all the meals for a party of 6 out in 2 hrs there is something fundamentally flawed with your set up. These are quick to cook dishes. The person I spoke to yet again blamed "short staffing", and said "we keep telling head office". Clearly the message isn't getting through. If you eat here be advised you are taking a gamble on whether you will get your food in a timely fashion. As I was paying a couple of deliveroo drivers came in and collected food - here's a suggestion for Wagamama - if you have no staff in the kitchen how about deciding on whether you are indeed a restaurant or just a takeaway. The service on the night wasn't great either - the girls had to ask 5 times for more drinks, with the serving staff just stood around. We won't bother going back- there are plenty of other options available in Royal William Yard.

Me and my partner had a lovely meal here on the 10/01/25, staff were very friendly, our server was Susie, when we come to pay we had a slight problem with our gift cards not working on the app, but nonetheless Susie went out of her way to try and rectify our issue, Susie then had to call her manager who then got everything sorted for us, was very apologetic, all in all a great experience!

The food is fantastic, highly recommend the yaki sobi 😋, the staff were great and friendly.

Excellent food and very good service

i came into wagamamas last night, and was blown away by their excellent service! asra served me and my friend, and she did so with a smile and kept up laughing throughout the night. a total asset to your team. thank you!

Food was nice but found service strange. First time visiting so not sire if it is normal standard. Ordered our food, My partners dish was brought out shortly after. It was more thrown on the table as the waitress walked past. 15 minutes later my dish was brought out in the same manner. However,my partner was waiting so we could eat together and it caused his to be almost cold. We had both finished our mains before our sides were brought out after another 10ish minutes. Doubt we will return due to this which is disappointing.

It’s always such a delight coming in, the food is always so tasty and the service is top notch! Alyssa and Rudi were so lovely and ready to give a helping hand. Really quick, friendly and even showed us how to use the app! they made our experience even better! Thank you!

Just a bit bland and really expensive to sum it up

Becka was a great server. Sort her out a bottle of prosecco

Really disappointed tonight guys. Have been coming here every couple of weeks for several years. Whenever there is a delay or issue you are always on the ball. Tonight we ordered starters all bar one arrived a few minutes apart which is normal or course. However we waitied nearly 40 mins for our missing starter, chased it up twice it eventually arrived raw and undercooked. We had to send back one of the starters as it was so greasy and has not been like this before. Didn't order our mains due to how long we had waited. Complained to waitress but just got fobbed off even though it was not busy. Paid our bill as usual but had to remind them to remove the starter we sent back. The young waitresses found this amusing. They then called us back in as they said we had not paid. Showed them our receipt proving we had paid and they still said it had not but let's us go. They said there was a glitch in the system which affected our starters. Perhaps the same for the billing system. Poor service, totally embarrassed at the end also. What a shame as clearly the night time staff have let you down as we have found the the day staff such as Ben and manager always to be fantastic. Sadly you have lost a family of four based on tonight's experience. 😕

Popped in to Wagamama for a quick bite to eat before work and the staff and food were an absolute delight. Our server Joe was a total diamond! They were super friendly and attentive and made our meal really lovely. Not to mention the chefs cooking up absolute treats in the kitchen. Honestly wasn’t expecting anything aside from a quick meal in a well known chain but the staff here really made it special - it’s really worth a visit especially if you have Joe as your server :)! Cheers guys!

I found it to be really hit and miss with the ramen noodles, I really used to enjoy it a couple years ago, until they changed the noodles. It went from bouncy and flavorful to very chewy/doughy, I thought things might have changed after I visited last week, and the noodles and flavour are better, but when I came back today it was back to the clumpy, doughy ramen, and the broth was lackluster, I was honestly disappointed. I would visit more but at the moment, it is a gamble whether you're going to get a good bowl of ramen, or a bowl of a mediocre noodles that is nowhere near the standard/quality for the price it was sold. Until the consistency improves, it will always be a gamble for me to visit this restaurant.

Their curry is good, their delivery time is horrendous. 1:30h average to deliver 2 mains 8 minutes away. Need to improve in their delivery as they also charge a fee

Always enjoy this place. Good kids options and decent service. Food is always a good standard.

Spicy is spicy! The fire cracker gives you a real kick! But nicely and still able to taste.

UPDATE Back in Plymouth and have been twice to Wagamama's. What a change from our last visit! Great service, fast and friendly with fantastic food and the app meant it was quick and simple to pay. Thanks to all the staff and chefs there. Absolutely first class! 🌟🌟🌟🌟🌟 (Last year) Waited a long time for our order to be taken. Quite a few items not available due to fryer being broken and had to ask for our order as it took so long to arrive. Couldn't get the pay at the table to work until the third attempt.

Food was okay but service was poor, kept waiting after being sat for anyone to take a drinks order. Apparently the waitress was unable to take an order from someone with allergy it has to be done by the manager, why, everywhere else seems to manage to train their staff? The food when it eventually came at staggered servings, when we asked why the delay on the rest of the food we were advised that is the way the kitchen works. We will not be returning here as when we go out for a meal as a group we like to dine as a group. Left to go to another venue to get deserts at same time.

Had a lovely meal, tama squid and beef ramen were exceptional, our waitress Millie was brilliant help with my low spice tolerance overall great wagamamas!

The service was impeccable! Thanks to Imogen, such a wonderful soul! Took the best care of our needs and was so cheerful and kind. Will visit again for sure! Thanks to Imogen again :)

Lovely food for lunch and good knowledge from the waiting staff about choices, perhaps some background music would be nice

It sometimes feels a little cramped on the tables but the staff are nice and the food is always good.

Very good. One main was very delayed, but an excellent experience. Waiting staff (Fran in particular) really excellent and patient!

Went to try the new vegan menu and had no duck tombusi, bang bang cauliflower and banana katsu. It was good, especially the cauliflower. Tasted the vegan sticky ribs and the vegan chili squid which was also good Seats are not that comfortable at the benches when sat for a full menu and drinks Can be noisy when full, especially if you have sensory overload issues. New vegan menu items were really good. Like the new rewards app that works as a payment option too

I took my daughter and a friend here for lunch last Saturday. The food was good, as always. The service was decent. One thing that happened was even tho we ordered starters, and I know the food comes as it is ready, my friend got her main instantly AND it was cold. Of course we returned it and even suggested that it probably came off of another table. It was not made for us.

Delicious food. I had the mushroom bao and tofu donburi. Reliably good food and service here. Very good for veggies and vegans. Plus Royal William Yard is such a fantastic location. Our waitress was Roxy. She was super friendly and helpful. Would recommend.

Beautiful building 🤩 Had some issues with our food timings but it was perfect otherwise and the manager fixed it all up for us. Just like any wagamamas it's great 👍

my partner and i popped in yesterday afternoon for some dinner and our server was Imogen! They were the most loveliest, kindest and attentive person! They made sure we had everything we needed and really helped when we stuck on whether something was spicy or not. Please give all our love to Imogen! Fantastic visit, and we will be back soon <3

Very good (about) Asian food. Nice service :)

Massive school hall environment Food ok but overpriced Service is quite slow Wouldn't go again

The food was amazing and came out quickly. The staff were very attentive especially our server Alyssa who was very friendly. Would recommend visiting!

Delicious food brought out to us almost immediately, seated at a lovely table looking out on the marina. Excellent service from all staff members, particularly Alyssa who was extremely attentive and friendly, even giving us superb recommendations on both food and drinks. Would highly recommend popping in for a filling meal at a very reasonable price!

Our server was Joe and he was so lovely. Made my daughters birthday meal really special. Food was lovely as always. Thanks for a really nice evening. A* for Joe

🟣 I asked the staff to put £5 on as a tip ... they put £10 🟣 no coffee 💜 location is marvellous

Waited a short amount of time for the first meal however the next 5 to follow took any amount of time from 10 minutes to half an hour so by the time the last meal arrived the first was cold and nearly finished. Service started to slow after the food order was taken even though we needed a few more things through out the meal, we had to keep asking but I do understand it’s busy. This probably can’t be helped but we also had a lot of flies surrounding our table so ruined the atmosphere for us. Normally love it here and will continue to return as I’m hoping it was just due to the amount of people that let it down today.

Food was delicious. Some confusion over our order, but all was sorted out by super helpful staff. Our waitress, Jane, was warm and welcoming.

A beautiful place. The food and service were fantastic, a great place .

Love Wagamam, the food comes out as soon as it’s really so it’s always fresh. Never not enjoyed a meal from this chain regardless of local, never fails to provide a delightful experience.

Asra was so wonderful and she went above and beyond to make sure we had the best experience ever ! Would 100% recommend

All time favourite restaurant by our whole family i

Excelente service... so friendly. Food is delicious! We loved and will go back!

First time I've been the service was second to none the food was gorgeous.

Visited on a warm summers evening, sat outside and enjoyed a perfect chicken katsu and wok fried greens. Great service and possibly the best Waggas location in the uk. As a side note the restaurant building is formerly the home of 1st Raiding Squadron Royal Marines. The ground floor unit was both the outboard engine workshop and inflatable boat storage area.

Every time I am in Plymouth, I visit this place religiously. lol Delicious food, excellent staff services super clean, great location and love the pints. If you are in Plymouth, I would highly recommend.

Really unique venue, we had a really nice meal here. The staff were very friendly and accommodating and allowed us to sit near the window even though the tables were laid out in a slightly strange 4 - 2 layout. Food tasted as good as ever.

Had a fantastic time, food as ever was amazing. But I have say the food was out staged by the level of customer service display by our server Nathan. Great attitude and extremely accommodation. Also would like to thank the cook for working our dietary issues. Great work guys, keep it up

Had a great visit today, food was amazing, best I’ve had there, manager was lovely, cheesecake and pinot blush was fab and our waiter Curt was well…..very 😍

Had a lovely meal at Wagamama’s today. Food was fresh and delicious as always. Great waiter with a good sense of humour which made lunch even more enjoyable.

Half empty bowl, massive pieces of vegetables just thrown in a broth and one tteokbokki. Very disappointed and bad value for money.

Becca served us with a smile and very friendly and helpful

I went with 3 friends to Wagamama Plymouth Friday night. It was not an enjoyable experience and I will not go there again. The service was not good. It took a long time to get a drink but the most disappointing thing was that the meals were served one at a time with over 17 minutes between the first and the fourth plate arriving. The food was mostly good but a friend had to ask for more sauce to cover the rice. The Place was very busy and very noisy, I accept that most people will be OK with this. When we complained we were told that's how they do it at Wagamama. But when I go out to eat in a group of four I expect to eat as a group. We did get a free drink and the additional curry sauce was also free.

Welcomed with a big smile and taken care of during the visit. The food was exceptionally tasty, i have eaten Waga in many places but this is the best. Veg cooked to perfection and i cannot fault anything.

This restaurant clearly doesn't believe in dining together when you visit. My wife had finished her meal by the time I had received mine, having had to ask where it was. We saw another couple having the same issue, one eating the ramen while the other sat twiddling their thumbs waiting for their meal to turn up. This is not how it should be! Kitchen, sort yourself out!

Great staff, great food, great location

Food is ok but not great. Service the same. Very forgettable place.

Our entire group loved the food. The service was good but nothing special and there was no real atmosphere there as it was the middle of a week day and there were very few customers. I can imagine there would be a great atmosphere in the evening or midsummer days when there are more people around.

Loved the food 😍 Service was excellent 👌 Company wonderful 😍

Staff are very helpful, polite and very knowledgeable on the menu. 1st visit and made to feel very welcome.

I went there to collect my order every one was ignored me I waited 11 minutes I asked one female with glasses bit tall brunette she was rude. I mean very rude I will never go back there . I said excuse me ? She said it’s not ready yet she raised her voice . I said okay and left straight away. They don’t care about delivery drivers . Shame for those who employ people like her

Only had cake next time having a meal

Had a great experience with the lovely Joe as our server. Super attentive and fun!! Always good portion sizes and lots of choice too.

Great service, food was amazing too

Very relaxed friendly atmosphere. The food is absolutely delicious, full of flavour.

The best fresh made Asian food you can have in Plymouth.

Top notch service and food! Thank you.

Didn’t even get to eat or drink Sat down No one came for 15 mins So we got up and walked out And they didn’t even notice that 🤷‍♀️🤣🤣

First visit. Great setting with lots of space and nice decor. Food was amazing. Shame it didn’t all come out together but apparently that is the norm. Only downside was when we arrived, asked us to sit on the end of a bench with another family. Totally understandable if busy but there were 14 free tables! Saying that, when we asked for our own table, they happily obliged. Would definitely go again

Banging! Firecracker chicken is extremely spicy but very tasty 10/10 i recommend

Whenever i come here it is always lovely food. However i felt the service today from susie was amazing. I felt like she was a friend i hadn’t seen a while and any questions or needs were answered and sorted promptly! Thank you susie for a wonderful end to date night and i hope you get to watch kung fu panda 4 soon ;) xx

Food was lovely and came very quickly. Our server Ben was absolutely amazing and very helpful with any questions. Would definitely return !!

JOE!!!!! Fantastic human. Quick to come see us at our table provided excellent conversation and tips to the menu. Food was brilliant and quick to be served while being hot and steamy!! Would 10/10 recommend. (Joe if you see this. Thank you again. Made our night a brilliant and memorable one)

Collection placed for 6:30. Food came out at 6:55/7pm. Service and communication was not great, and the food was absolutely delicious

Had lunch here on a Saturday. Great overall!

We were very exhausted when we got to the restaurant, the waitress was very enthusiastic. Moreover the toilet is big and clean

Lovely food and quick friendly service.

Japanese styles restaurant, was very busy when we went in but staff were friendly and the food arrived quickly considering how busy it was. Got a good selection of food and drink on the menu and also cover for different dietary needs, vegan ect. Would recommend if your after a quick and easy bite to eat.

A very pleasant evening at wagamama, the staff were great and the food good. Save room for desert, it will be worth it.

Great place went for a celebration Great staff very helpful and great food Kid friendly always enjoy visiting this venue as do the rest of the family

Awful experience food all came out at different times 20 minutes apart so non of us ate together as a family and 4 year old son waited an hour for food which was left on the top of the kitchen for 15minutes and was sent back as was freezing cold. Staff hadn’t got a clue what they were doing and no one seemed to be in charge so the service was awful! I wouldn’t bother going at peak times if you want to eat together and want any sort of service. 20 minutes after eating our table still hadn’t been cleared so we gave up on any desserts and left.

disappointing meal. Served by rude arrogant children. The food was completely different to the wagamamas in Glasgow. We also mentioned to the server that my friends food was lukewarm, and our reply was would you like me to put it in the microwave in a very sarcastic manner. A very rude young man with baggy clothes and lots of uncovered piercings all over his face. We felt cared for. we had to clear our own table. We also got accused of not paying when we walked out even know that wasn't the case we had paid in for just an embarrassing experience. Unfortunately this visit was a complete disappointment

Great for a quick meal. Excellent service.

First time visiting a Wagamama’s and omg was it amazing! The food was so fresh and delicious, with such a decent portion size for the price too. Loved how chilled it felt in there even with lots of people. Friendly attentive staff, and didn’t take long for the food to arrive either. Will definitely return soon for another special occasion :)

One star is enough for this place I forgot what i had but they brought with charcoal , it wasn’t nice at all i asked for change they brought same but it wasn’t chicken on it for 3 persons £75 that’s on believable for that food never again I recommend to not to go there at all

Wagamama is now too expensive. Yes, the food is great, but even with a £50 voucher, we still had to put £30 towards the bill. We only had 1 starter, 3 mains, and 3 drinks. So unfortunately will never return.

Went on a non reserved impromptu dinner on Sunday and was quite busy. We were greeted by a lovely host that was in her first days ( biggest and nicest smile) in RWY location. The food was amaazing crispy squid and pork gyoza to share and i had chicken ramen! plus chouxnut for dessert! i could eat everyday there and out waiter Joe was lovely. a great evening, couldn't fault it

Had our lovely server Holly! I’m super difficult for ordering food but she didn’t make me feel silly and helped me choose the alternatives I wanted! So lovely!

Expensive but worth every minute

Always consistently stunning food, always helpful. Can be busy but a good quick turn around so you don't wait long.

The staff were super friendly and helpful; they explained the Wagamama process to me as it was my first time dining there. The food and drinks arrived swiftly. Everything was delicious and well-portioned. The atmosphere was cosy and the facilities were very clean. I highly recommend!

Food came out at different times and when I asked where my partner’s meal was they just said that’s how the orders are made at different times! So if you want to eat together at the same time you’re better off going somewhere else! The staff just said “Oh we are sorry about that”, offering no complimentary drink or anything. The first meal came and was eaten by the time the second meal came. Please note these were main meals no starter or dessert was ordered. Meal total was £29 not a good overall experience for the money.

From bowl to soul delicoufood great atmosphere 👌