The best restaurants serving Italian food in Stoke-on-Trent West Midlands

What a treat it was to visit this wonderful little stall. Lydia, the lady who served us was lovely and friendly and took the time to explain how the gelatos are made. I tried a few and they were delicious. The banana is so flavoursome but my favourite has to be the raspberry. As we had already eaten we didn’t get to try the artisan breads an coffees, but there will be a next time! Well worth a visit. 😊

Ok let's get right into the good part. THE FOOD. It is amazing, while i've only tried the pizza and the burgers, ive heard that the other food is good too! The prices are a tiny bit expensive, but it's worth it, getting you full after just the burger or the pizza. The burgers are messy, but delicious. The pizzas are big yet full of flavour. They're so good. The bad part is the dining area. It's alright, but some flaws. The kids area is meh. Needs to be improved a bit. The actual dining area is a bit weird with the floor. In the middle of the dining area, the floor is lowered by a step. And one table and chairs are close to it, so someone could move the chair a bit back and they'll fall. But in general, I recommend this place for couples, families and friends. And if you want to just get a pizza and go, you can. If you have to go but you haven't finished your food, you can ask for a box to take it home. Hell, if you don't want to go to the place but want your food, you can order online! The people who work there are super nice people. Thanks for reading.

The best place I have ever been , food was beautiful, staff so friendly 5 star place xxx

Had table cancelled 2 hours before arrival as they had a power cut due to road works outside, walked past at the time we should have been eating and it was open and no road works.

Just had our meal here. Which was decidedly poor. Mushroom risotto which contained at best one chestnut mushroom with a tiny portion of rice. £11 rip off. Service took almost an hour and that was after asking if we had been forgotten.

I've been here plenty of times before with work, beautiful food, lovely gentleman who prided the establishment for customer care. So I brought my husband here telling him how wonderful it was going to be. What happened?? We were pointed to a table, not seated. No water brought to the table. No coats hung for us. No welcome. No discussing the menu choices ... The steak was amazing but tiny, the roast veg I had wasn't pleasant. After the meal my husband who doesn't eat dessert said he was going to have to have dessert as he was still hungry. But alas we were not offered coffee or dessert, the plates were removed and no one came to us. Eventually we gave it up as a bad job and called to an all night supermarket for snacks. A really lack lustre evening, £27 for a steak and left feeling hungry, customer service? .... well I just felt we had interrupted someone's quiet night.

Brilliant evening with friends and Derek was an absolute star! We were seated immediately on our arrival and our drinks order was taken quickly and arrived quickly. The food came at a suitable speed and everything we had was excellent. However the best part of the evening was Derek who looked after us brilliantly. So we will definitely go back! Thank you Derek.

The restaurant was cold, the fire was ineffective and on one of the coldest days of the year the radiators were off and very cold to the touch indicating they had not been on at all during the day . We moved our table closer to the fire but I had to keep my coat on as I ate. I have never had to do that in a restaurant. Despite us being the only customers there, we were placed in the large main dining room, not the snug, which had its own log burner and would have been warmer. The waiter became defensive when we complained despite our comments being about the restaurant, not about him. He admitted he was also cold and as an explanation offered up that it was ‘particularly cold today’. Surely a reason to have the heating on not off. He also bizarrely stated that the place was warmer when there were ‘more people in’ .When we were the only two people there the comment seemed a bit irrelevant. Sadly the restaurant looked run down with peeling paint and damp. None of this would have particularly mattered if the place had been warm. I wondered why they bothered opening on a Thursday lunchtime if we were the only customers. If they can’t afford day time heating then it’s probably time for a rethink.The prices on the menu were lower than what we were charged. They mixed up the fixed menu prices with the a la Carte prices. Even when I raised the issue and said we should be paying for 2 Fixed menu prices of £24, they charged us £49.90. We had the set menu and I was asked what sauce I wanted with my steak. I was amazed to be charged extra for it on the bill as I assumed it was included in the set dish. I was not told it was an extra which I find misleading. We ordered a glass of wine, the waiter didn’t ask whether we wanted large or small so I assumed it was a standard glass so it was annoying to find we had been charged for a large glass when we hadn’t asked for it. I would normally expect the serving staff to ask large or small if there is actually a choice not just to make that choice for the diner. The more cynical may wonder if this is a ploy to make more money out of customers? Watch out for this as the waiter did not make it clear that we were purchasing extras with the food or that the practice appears to be to automatically supply large glasses of wine if you don’t specify otherwise. In summary the food was ok but I couldn’t recommend this place unless you were booking in the middle of a heat wave.

Absolutely disgusting place and disgusting people I went in allo pizza and saw one guy itching his private parts and pecking his nose then making the pizza without washing his hands and didn’t use gloves! 🤢 I would never recommend this place to anyone DO NOT ORDER!!

The staff here are just so lovely! People really shouldn't be rude to them!

AWFUL EXPERIENCE !! Disgusting food. Terrible service. Will not be returning. Put me off for life. Arrived and took 20 minutes before offered drinks which then took about 30 minutes to come. Ordered mozzarella sticks but no cheese was visible inside. When food finally arrived after an hour of waiting even though the restaurant was not busy, we were shocked. The food was cold , the bacon was raw , the pizza base was not cooked thoroughly and the cheese looked out of date. We were put in an awful seat even though the rest of the restaurant was available. Smell of fish surrounded us. Unwelcoming staff. Worst meal of my life. Paid £50 for an appalling meal. I have enjoyed Frankie’s and Benny’s before but this experience of poor food and service will stop me from ever going again.

Another great meal here. Food freshly prepared by an excellent chef. Food yet again was delicious.