Terrazzo del Giardino in Stoke-on-Trent

Another great meal here. Food freshly prepared by an excellent chef. Food yet again was delicious.

My wife and I lunched here 16/03/23 1300hrs. Ordered the chicken and bacon risotto and the chicken sizzler with med veg (served on a wooden palette and cast iron skillet). Large portions and well presented today. Food was very hot, but don't order the chicken sizzler unless you are very hungry! Comes with a side plate of salad, pita bread and 'spread' and mixed olives. Everything about today was first class. Quiet and peaceful atmosphere and good attentive staff. My usual gripe though; I love cappuccino coffee served really hot. Luke warm again. The next time I am going to show the staff how to make a first class cappuccino! No excuses. All in all, a very pleasant meal today. Well done.

The positives include the waiting staff, very friendly, attentive and efficient. The atmosphere and surroundings were very attractive. My daughter is vegan and she found it very difficult to find anything suitable. She asked if they had vegan cheese, and they had so she ordered a Margarita pizza. Our soft drinks arrived , but when we first drank out the glasses they was an unmistakable smell of stale onions on the glass wear. Theses were changed for fresh drinks and glass wear. They still smelt so I drank out of the bottle. When the food arrived I had risotto, my mum had spaghetti meatballs . My daughters pizza was disgusting and totally inedible. It amounted to a pile of sloppy to sauce and slices of cheese melted onto a pizza base the was not even visible under the mess. She couldn’t eat it but didn’t want to make a fuss after the drinks complaint. My risotto was too salty and oily. I too didn’t complain because this was a birthday lunch. £45 later wished we’d gone to Mc Donald’s.

Lovely food, cooked to order. Staff were very friendly and as it is inside a garden centre, we were very impressed by the quality and standard of the menu.

Lunched here 1240 14/02/23. Good table and atmosphere. Ordered bacon and mushroom risotto and seafood bolognaise. Both very good and hot. Also ordered side dish of bread and mixed olives; again good. Coffee luke warm as usual. Told the waitress and as usual nothing happened. She was busy and forgot us. Only major gripe; ordered food 1245 and food arrived 1328. Everyone treated the same, service just slow here. Lack of staff? Generally good but could be truly first class with a little more effort. Will we eat here again? Yes.

A little haven of peace amongst the bustle of the garden centre. Very polite and pleasant staff. Food and drinks are always good and there is table service. Would be good if there were some lighter options available.

Lovely atmosphere and seating arrangement. Nice place to come with family. The menu looks and sounds great, just wish the food had a bit more flavour. Ofcourse that’s personal preference, but all 6 of us agreed there was a general lack of flavour. Perhaps just a bit more garlic, salt and spices and these dishes could be lifted up! So nearly there, all the ingredients are great. Very lovely service

We waited over 35 minutes for the food to arrive after we had ordered. We had Calamari as a starter and it was without doubt the worst we have ever had, large pieces of squid tempura, completely tasteless and rather rubbery. They did knock it off the bill however. The other starter was Insalata Caprese, tomato sliced with very ordinary mozzarella and topped with pea shoots, which at £4.99 a portion was definitely not good value for money. Needless to say I don’t think we’ll be returning any time soon.

We had a lovely lunch - very tasty meatball pizza and a glass of bubbly. Great service and a lovely place to eat. We will go again !

Arrived lunchtime today and initially looked at the menu next door but did not see anything we fancied and the queue to order looked too busy. Went into the Italian Restaurant and very impressed with the menu and could see the Chef working hard in the pizza ovens and on the stove. We ordered the Carbonara with Chicken and pancetta and penne pollo poseco ( not sure of pronunciation)and both meals were delicious and the best Italian meals we had ever had. We had great service and 10 per cent discount with out Trentham garden membership cards. Can't wait to go again. The chef Victor is amazing and a pleasure to watch him working. Altogether a lovely meal and lovely service. Thank you x P

Wow ! After being a regular visitor to this restaurant over the last ten years or so I do believe that it has finally up'd its game.We visited for the second time in two weeks,once as a couple and tonight with some of my family including one child. The food was amazing, all starters ,mains and desserts were extremely tasteful and presented beautifully my grandaughter ate three courses chosen off the childrens menu after which she gave a very prolonged thumbs up and all very reasonably priced . We had a wonderful relaxed meal with excellent service provided by Sam and Pat who make you feel so comfortable, thank you, your customer service is second to none,we will be back soon and will highly recommend a visit to this now lovely restaurant (*_*)

What a wonderful group of staff - Hugo … amazing. I ordered the wrong thing.. but so willing to change it for free.

Love the food here and decided to have afternoon tea for my sisters birthday. THIS IS THE BEST AFTERNOON TEA EVER! Unlimited tea/ coffee very fresh sandwiches and the amazing Italian cakes were so tasty, this is a real treat - go enjoy and see/ taste for yourself. Last but not least, the most friendliest staff ever, THANK YOU

Three of us had lunch here today, and the food was most impressive. It was hot, nicely presented, and very tasty. Two of us had pasta dishes, and the third was a sizzling chicken dish. The waiter was friendly and efficient, and we shall return very soon for another lunch.

Wandered around the delightful gardens at Trentham and fancied a bite to eat a drink. Ended up at Terazzo, not the best decision. Overpriced to my liking and the pizza did have a soggy bottom, could have done with a bit more time in the oven. I did mention it to the friendly staff, both at the table and on paying my bill.

Visited after booking the table based on a friends recommendation. Informed them at time of booking that this was a special birthday meal. Arrived a little early, there initially seemed a great selection of dishes, plus there was a gluten free option which was brilliant....

We waited AT LEAST 1hr 30mins for food, and even then it was sub-par. The risotto was more like a soup, and the spaghetti bolognaise had bits of rubbery onion skin inside of it. The manager was incredibly apologetic, however, and we were able to...

Way beyond our expectations. The room was lovely, relaxing and comfortable - the food was amazing, so tasty - delicious and plenty of it (pleased to accept the offer of a take home left-overs box). The staff were friendly, polite, professional and, boy, can he...

Spacious and comfortable. Service is always excellent. The menu has changed since lockdown and a wider choice is available. The food is always excellent and the portions are large!

This was an unexpected, and spectacular find for a foodie, I really didn't ever expect to find such fabulous food in a restaurant- which is basically IN A GARDEN CENTER! The staff are welcoming, smart and efficient, but the chef is something else, I tried...

Lovely friendly staff and I can recommend the sizzling steak. A nice place for a leisurely lunch after a stroll round the village.

This is the first occasion my husband and I have eaten out together since covid began. I called the restaurant in advance to check if they had a table available outside on the terrace as it was a glorious afternoon and we wished to take...

My dad who is very poorly and has not been out of the home for a couple of weeks set his heart on going for a Italian so we had a lovely walk around the Italian gardens (he is in a wheelchair) at Trentham with...

Visited in June - the first time in 18 months - & although the food was tasty & plentiful & the service good, we were disappointed to see that the lunchtime 2/3 course special offer was no more. Please bring this back as that's the...

In search of a cuppa and a bit of cake. 20 minutes after ordering (and paying) had to chase up to see what had happened to the order. Ordered again as they ‘couldn’t find’ the original order. Earl Grey tea arrived as Peppermint. This was sent back and was returned a while later after the Peppermint tea had been emptied from the pot, fresh hot water and an Earl Grey teabag inserted but the Peppermint tea leaves had been left adhering to the tea pot lid. Sent back again! We were intending to visit again tomorrow for Breakfast, we’ll look elsewhere!

Excellent tasty food. Very generous potions so much so there was plenty to take home for tea. Staff were attentive and friendly. A thoroughly enjoyable lunch.

Four of us all ordered oatcakes with Palma ham, The waitress asked if we wanted the vegetarian option, without the ham and we made it clear we wanted the Palma ham. After 50 mins the meals arrived but once we started to eat them in...

Ambience good, service excellent - attentive and with a smile. The food was excellent and good value for money. The only very minuscule criticism was it was a little noisy for conversation, but it was extremely busy being half term with quite a few children...

Really good lunch venue. Excellent service by friendly staff. Food is always good and portions are fine. Only slight downside, we visit frequently and an occasional change of menu or some daily special dishes would be helpful.

Two spaghetti Bolognese were returned and refunded, the other 2 meals we had were fine. So mixed results , still a reasonable choice as many of the other eateries in the shopping village are more sandwiches.

Visited here with wife Glenys, Daughter Jennifer and granddaughter Lucy just after Christmas for lunch. The menu was reasonable, food reasonable and service reasonable. Nothing really stood out about it but I would visit again.

I was looking forward to visiting for the lunch menu, but upon arriving was told that the festive lunch menu was in operation and not the usual. I am aware of the time of year, but there should be clear advertisements on the website to advise that there is only the festive menu (looked absolutely rubbish!) available. If only I could charge this pathetic establishment for the money it took for me to travel here specially. A really poor show. Could easily do better for a so called restaurant. I'd advise anyone to go to the lovely farm shop in the shopping village, get a nice lasagne for £7 for two from the frozen aisle and do it in the comfort of your own home. Wouldn't give these crooks the business they do not deserve.

Wasn't great a very average meal, starters were basic and of a poor standard, the mains were unseasoned and lacked flavour; for the price dissapointing. Was put on a waiting list which was meant to be 20mins ended up being 40 mins went to check and apparently they forgot/ couldn't be bothered to seat us. Would rush back.

We usually eat here when visiting Trentham Gardens and shopping village. Today I had the Pollo, nice chicken wrapped in bacon, lots of potato gnocchi, however the mushroom carbonara sauce tasted just of cream, no mushroom flavour and very rich. Cut back on the cream and this dish would be lovely.

I took my mum and her friend out for afternoon tea to Terrazzo del Giardino t9day. We originally booked for 4, but when we explained our fourth guest couldn't attend, the staff were very understanding. Really lovely afternoon tea, good variety of sandwiches and plenty of them, but the cakes were really fab, all were delicious and lots of d8fferent types, so something for everyone and the service was excellent. Very good value, we enjoyed it so much we said we would make it an annual event. Recommended.

The service is always excellent and friendly at this restaurant. Choice of lunch menu or a la carte. Food is always of good quality. Comfortable, relatively peaceful location. Would be good if the menu changed more often, espacially for non meat eaters.

Having battled with other eateries on site that couldn't be bothered to provide a menu to take outdoors to my disabled mother-in-law and macheted our way through the ridiculously complicated garden centre, our day was rapidly going downhill...until we arrived here.Waiter Edward was pleasant, attentive, understanding and extremely helpful, along with his Portuguese colleague (whose name I didn't get - apologies)We sat outside, with views of the garden, and opted for the 3-course lunch for £12.95. To start we had garlic mushrooms, Caprese salad and olives with bread, all delicious. We ordered wine, sparkling water and fresh orange juice and a jug of tap water, served with lemon, was not a problem.Main courses were lasagne with salad, pollo rosmarino and pear e dolce pizza. Each was really enjoyed.We finished with icecream (I had 2 x strawberry and one chocolate scoop, all full of flavour) whilst my companions enjoyed pannacotta with black cherries. They had cappucinos, whilst I had tea - the only disappointment in the meal, as it was weak for my taste.Due to my mother-in-law's disabilities, she takes her time, but we never felt rushed or in the way. Service was prompt and pleasant and the bill, at £55.10, a surprise, as we've spent more elsewhere for less. What a relief!

Another lovely lunch here. Soup was full of flavour. Caprese salad wasnt as good as previous visits. Please go back to using soft not block mozzarella. Pizzas were lovely as always. Nice thin crispy bases. Staff were very attentive as always. Not the cheapest lunch but worth it.

I hate writing a bad review without discussing it with the Restaurant first.....however..maybe we should have listened to our inner voices and avoided a Garden Centre Restaurant ?

Nice relaxing night restaurant food very good and taste and very good service from the waiter josh just the right attention to make it a relaxing meal

I found the food really bland and about as Italian as burger and fries.

We had lunch with 2 kids under 5 who were tired and hungry. The cafe next door didn't have a kids menu but a fantastic area for entertaining so I asked if would be ok if I booked table and we would wait in the area next door so as to not disturb other diners. I ordered the food straight away. While the staff were efficient, they were very unfriendly. Not a smile to be seen on one staff members face. They seemed miserable in their jobs. Thd food arrived efficiently and we were very satisfied with the quality. We got a bit of a shock with the bill though. Firstly, we were charved for a mIn cojrse that we did not have and secondly we were charged for 2 kids meal deal. We wanted something fast so we just ordered mains for the kids. When we pointed this out we were told that it didnt matter if the kids had 1 or 3 items, as the price was the same. I asked for icecream to take away for the kids but was informed that they had no takeaway containers. They gave me the option of brownies or gingerbread men as an alterntive when I said that it was poor form. I wont be rushing back as I like service with a smile and I am a bit suspicious that the extra item was added on purpose when theh say we were distracted by the kids.

Wow, what a lovely start to the weekend. Enjoyed it from start to finish. Great food, wine, atmosphere, surroundings and extremely pleasant staff. Worth a visit too all, not just a garden centre - but a wonderful Italian restaurant fit for a king or queen to eat at.

Only had something simple like a spaghetti Bolognese but it was very poor, bouncy meat and I have had better in a convenience meal and can certainly make better myself plus the portion size was over generous.

The normal menu and a special lunch menu were available. I chose the smoked salmon and pea risotto from the lunch menu. It was a reasonably sized portion and was excellent. My friend's sizzling vegetable dish looked great and was also enjoyed. Good choice of drinks.

Visited May 19 with 4 other family members, one of which was home on holiday from Australia. Starters arrived except 1 which had been 'forgotten' & by the time it arrived the rest of us had almost finished our dishes. Mains arrived without issue after a short wait, however it sadly went downhill with the desserts course. In our party 4 of us opted for Affogato (from the evening menu). The liquer choices according to the menu were Tia Maria, Amaretto & Frangelico. We ordered 1 Tia Maria & 3 Amaretto only to be informed that Amaretto was not available, so the order was amended to 3 Frangelico instead of Amaretto. On arrival it was noticed immediately that the 3 Frangelico was not Frangelico at all (this is an opaque yellowy liquid). The liquer provided was a milky white substance so it was apparent it could not possibly be Frangelico. One of our family works in the food & drink industry so asked to see the bottle for confirmation it was Frangelico, however the bottle shown to her was a 'White Chocolate' liquer with no mention of Frangelico on the label. When she challenged the staff they offered to exchange the liquer, & to her surprise a bottle of Amaretto di Saronno was on the shelf behind the bar. When she asked why she was told Amaretto was not available the staff apologised & said they would provide this as originally requested. I contacted the restaurant recently to make a complaint & was advised it was due to mis-communication???, and was advised they normally use Amaretto syrup flavouring . If this is the case then the menu should clearly state that as people are not getting what they expect & £5.95 is a little pricey for a blob of vanilla ice cream, a shot of espresso coffee & a shot of syrup flavouring. Surely this is a mis-representation of the facts. The restaurant manager's reply to me also made no mention of the substitution of the 'White chocolate' liquid & I don't think this can be excused as a mis-communication as nothing about a white chocolate syrup/flavouring was communicated to us???. We are regular visitors to Trentham Gardens but in future will eat elsewhere

My wife and I enjoyed a 3 course meal. Food excellent. The area clean, appealing and very comfortable. Very friendly and efficient staff. This was our first visit, not our last by any means, as we plan to call again soon.

Good menu and excellent service. For the lunch menu, the price depends on the number of courses you require. Food was very good.

Was at Trentham and our normal lunch venue was a little full so went to the Italian terrace to sit outside in the sun as we normally find it good there. Ordered from the lunch menu which definitely wasn't the best idea. I had the £12.95 three course food.....Bruschetta to start which was a tiny tasteless portion,Pizza for the main which was OK but cold,Tiramisu for dessert which was very bland indeed,washed down with a couple of Peronis. Not a memorable experience and certainly not close to the standard of previous visits,admittedly choosing then from the full price menu.

We came here for a family event, 10 of us. Firstly we were told that no table was ready and to go for a walk around and wait for a call.

vile service and food! definitely wouldn’t recommend, go and spend your money on quality food. i had a family meal of 10 people which was such a disappointment. only 1 member of the family actually enjoyed their meal, while the rest were appalled. the starters were average, nothing special..nothing horrendous, although the people who ordered the mushrooms as a starter though it was bland and didn’t look appetising at all. for the main course i ordered the spaghetti bolognaise which was extremely bland, had absolutely no taste and i only managed to eat 5 spoons, resulting in a waste of money. also once the main courses had been eaten still one member lg the party still hadn’t been served their meal. lastly i ordered the brownie which states very clearly “served warm...with homemade source” it arrived cold, hard and non existent source. the women with blonde hair didn’t smile once and neither did the other women apologise sincerely about the poor service. i also noticed the amount of cobwebs on the light which was quite low down making me feel quite disgusting. shocking place.

Had good food at this restaurant in the past so during a trip to the gardens decided to have lunch here again. Bad mistake. I ordered a lasagne which came in its own crockpot. Having put my fork into the whole congealed mess just lifted out of the pot—absolutely awful. My wife ordered fish cakes (£10.95). These looked unappetising and were filled with potato but no fish.

Although we were a party of 10, the restaurant was not at all busy. My starter - mackerel pate was lovely but it was a shame that my main meal did not follow suit. I was undeterred when an insect fell from my fork of salad as I was reassured (inbetween the sniggering) by family members that at least this meant that the salad was not covered with pesticides. However, my meal was replaced and add a large glass of wine offered as compensation. The main issue was that although there was the odd flash of salmon in my fishcakes, I could barely taste either the salmon or crab. My husband had a taste to confirm that I hadn't lost my sense of taste, but the fishcakes consisted mainly of potato and no fish. My brother-in-law's pizza looked like a cheap supermarket version and the affrogatto Icecream has definitely gone downhill since the first time I enjoyed it there. Such a shame, it used to be lovely food there.

We like to visit Trentham shops and garden centre a few times a year. We have often seen the Terrazzo del Giardino Restaurant within the garden centre but usually go to the self service cafe.. I wanted to try the restaurant in order for me to celebrate my birthday in April.. I visited the restaurant with my daughter. We were very impressed with the menu offering a three course lunch for £12.95!!!

Delightfully open and attractive location and a very friendly and welcoming atmosphere. Everyone enjoyed the Italian inspired food and the portions were very generous and good value for money. Overall a very pleasant experience

Awful. The restaurant opens at 12, we arrived a few minutes before this but were told we could sit. Friendly enough staff seated us and promptly brought menus, took and delivered drinks order. We didn't have much time so ordered a starter and main to be brought together, again accommodated without issue. Prompt delivery of food...I'd have rather waited! Cheesy garlic bread was ok, though not hot. Fishcakes were awful, barely warm, massive lumps of things with a lot of potato and not much fish.

We had 2 meals here on days leading up to Christmas catching up with family and friends. The Italian lunch menu is first class value, tasty meals with good table service.

Had dinner in this restaurant with family. Although we had different meals we all had similar complaints, the food was very dry. My husband's medium rare steak was well done and tough.

We went for afternoon tea as a Christmas treat and it wasn't the best. Some parts of it were lovely but some bits really let it down.

Called in the garden centre at Trentham Gardens while shopping for Christmas gifts. We decided to have lunch at this restaurant. We went for the lunch time deal and it was excellent. A good menu with a wide choice to suit most tastes. We went for the 3 course option at £12.99, you can opt for 1 or 2 courses if you wish. The food was first class and the servings were large, often with lunch deals you get smaller portions, not here. The salad I had with my Lasagne was one of the best I have had and I have eaten all over the world. Waitress service also top notch. We couldn't fault the place. We would certainly recommend and we will be visiting again in the near future.

I went for lunch with 3 family members on 29 November. It was probably the worst meal I have ever been served. From our party of 4, only one of us was satisfied (note, not exactly happy) and that meal was a margarita pizza. Kind of hard to get wrong, although it didn't look great.

Nice wood stove cooked pizzas, nice environment with plenty of space and decent kids menu options. Drinks a bit pricey but Trentham discount card helps

Visited for lunchtime meal. Selected two 3-course meals from the lunchtime menu. The food was very good in terms of quality and quantity. The service was polite and efficient. The restaurant is in a garden centre but the area is well-presented, clean, comfortable and sufficiently screened from the retail section to create a pleasant area in which to enjoy a really good meal. A full meal for two with two small glasses of wine and a bottle of sparkling water, all for £35 - and the Trentham Annual pass gets a further 10% off the drinks! Excellent value.

Very respectable food. Not a particularly cosy/enchanting environment due to the high ceilings as the location is within the garden centre it’s self.

Terrible experience. Food burnt, staff ignore you, orders wrong . I'm afraid there are staff rude and miserable. no positives. Used to be such lovely place. What a shame

Have enjoyed eating here 3 times in the last month. Food delicious , waitress service excellent, spotlessly clean.

Had lunch on Sunday at the Terrazzo. Only about a third of the tables were occupied.The waitress was friendly and welcoming and took our order promptly, but we experienced a really excessive wait for the food to arrive. When it did arrive the food looked good. The problem was that my wife had ordered pizza and was presented with a pasta. When the correct meal eventually came it was well cooked and tasty. I asked for olive oil for my salad. None was immediately available and the waitress had to ask someone in the kitchen area to put a small quantity of oil in a jug. Surprising for what presents itself as an Italian-style restaurant. When I asked for the bill I discovered it had not been amended, and still itemised a pasta dish. So in short a mixed picture. Pleasant waitress, good food and reasonable prices, but current practice needs to be reviewed and tightened up.

This is the worst meal out I have had in a very long time. The food was burnt, late, arrived at different time. They also served the wrong meals. The pizza was burnt underneath and not cooked on top. I am not sure how do that in a wood fired oven.

Visited with my 84 year old mother for her

Walked into a busy restaurant and was pleased the waitress had a table available as we hadn’t booked. We were given the normal Italian menu and the waitress kindly gave us a special menus as an addition. All three of us chose the specials menu as it sounded great. I ordered the butternut squash, pea, and goats cheese risotto finished with truffle oil and garlic butter and my other two colleagues ordered the pan fried 4 bone rack of lamb with, beets, turnips, chard carrots, saffron new potatoes,celeriac purée and red wine beurre blanc. “Well that’s how it read “ was delicious and looked creative. We did pay a little extra for the lamb and Risotto but it was well worth it. The waitress also offered us a glass of chianti to compliment the lamb which tasted great. The only criticism I could give is that the restaurant is very open and would benefit to be a little more private. Will definitely be returning soon

Stopped off here on the way home from Harrogate. It wasn't busy being a weekday. So much choice on the menu. Reasonably priced. Staff were friendly. Huge portion sizes so would recommend not having a starter!! Would visit again. Lovely

I visit the restaurant frequently, food is wonderful and good value for money, staff are friendly. Would recommend.

Visited here recently and thoroughly enjoyed our lunch. The service was very friendly and the staff were happy to help. I chose the two course option and the chocolate browine was delicious. A sizzling skillet was brought over to the table next to us which looked fantastic so thats definately my choice for next time. Will be visiting again soon.

Visited terrazzo on a sunny afternoon. Sat outside on the terrace in the sun. Service was excellent, polite and intenentive and the food was superb. I ate from the lunch menu and thought it was really good value. All in all a great experience

What a fabulous place, we have stumbled upon great food, really good priced lunch menu with an abundance of offering. Will definitely be back to try more dishes.

Visited from south london for the weekend and my friends Took me out for a meal as part of out catch up.

Excellent food and speedy service, kitchen looked extremely busy as the restaurant was almost full so we expected a wait as we were a walk-in if 3 adults and 3 children but the waitress in the white shirt at the door was very accommodating, we ordered within about 10 minuets and the food came out about 15 minuets after. I had the penne steak which was delicious as I love pepper sauce and chargrilled steak, my wife ordered the fresh prawn and courgette salad, my father had a sausage and chorizo Diablo and the kids had three creamy carbonaras. What a difference a fresh food kitchen makes. Great value for money will definitely be returning.

I visited with my parents and son and I could go on at great length regarding the appalling lack of service and diabolical food.. Please trust me and do not venture near. We refused to pay for the meals as they had bits of burnt wok in it and were sloppy and tasteless. This is not Italian food. I can honestly say this was the worst dining experience any of us had ever encountered.

Met friends at Trentham Gardens today and unfortunately we chose Terrazzo el Giardino as our eating place . . . What a mistake !! Two had the chicken salad which proved to be tough and tasteless, even the salad no dressing , another of our party had the sausage which was just a load of fried onion and a minute amount of greasy sausage scattered in it served with a second plate of disgusting sweet stuff and a anemic tortilla thing with a pile of leaves ....it was really tasteless poor quality food. We did complain and they took 20% off the bill. As most of it was un eatable was a joke.

Trentham Gardens has an abundance of eateries.Terrazzo is situated within the main building.

Worst food I have ever been served, I ordered bruschetta and got bolognese served on a slice of untoasted white baguette. My main course was chicken in a tomato based sauce. The sauce had obviously been kept warm for hours, it was thick, unpleasant no hint of herbs or garlic and the pasta was cheap dried pasta. Fresh basil was not evident for any dish. All the food was awful and service no better. Several of the wines on the wine list were not available. It's like sitting in a warehouse with the table decorated with items from the garden centre with the price labels still attached. The reason I didn't complain is that it was a celebration event and I didn't want to spoil the event. After we left I spoke to others, not one person thought the food was better than average with most thinking it was very poor. Don't waste your money go elsewhere.

I went for a day out at Trentham village with my mum and 9 months old son and after walking around the garden centre we decided to stop to eat. The baby was getting hungry and chose this restaurant because they offered a children's menu. We were sat outside on the terrace which was lovely as it was a glorious day weather wise. Firstly, we were left for over 20 minutes before our order was taken and even then, we had to ask for it to be taken. I ordered a carbonara with pancetta, my mu ordered lasagne and we ordered a child's pizza. 45 minutes later our food had not arrived and the baby was getting really upset so we had to give him some emergency food that we always cary in the change bag. We had to be home for a certain time that day and so we enquired how much longer the food would be and we were told 'you are next'. The waiter we had been assigned was rather strange and a touch rude to be honest, not engaging or in any way apologetic for our wait or the fact that our baby was getting upset because he was so hungry. We were about to walk out and our food came to the table, an hour after we had ordered it by now. I looked down at my carbonara to see chunks of undercooked bacon with the fat still on all mixed in with my dish. I asked the waitress if it was pancetta (knowing it wasn't) and she said no, I think its bacon, they must have run out of pancetta. At this point, we were all stressed out and I was not about to eat half cooked bacon so we sent all the food back and walked out of the restaurant. Needless to say, we will never be going back and will not be recommending this restaurant to anyone.

Due to the lovely warm summerevenings it was an ideal opportunity to go for a meal at the Italian restaurant in Trentham Gardens. The setting is lovely, we both ordered pasta, my chicken and apricot in wholegrain mustard sauce was dry and tasteless. The polpette with mini meatballs was huge. The meatballs were the largest we had ever seen and the meal was badly presented and not appetising. We left a considerable amount of the food and were offered 10% off the bill as compensation.

We have eaten here several times over the years but in the last couple of months have visited more often. The standard of the cooking has been consistently good. The pizzas are particularly nice. The service has been friendly but not over-the-top. It is particularly nice to eat on the terrace in this weather. Would recommend.

This is a lovely little place to eat. The service is excellent and the food is quality but not over priced. Had several of their pasta dishes now and each one has been lovely. Good value for money.

We visited on a Monday lunchtime and sat outside under the shade of an umbrella, overlooking the gardens. The cocktails were delicious as was the food, attentive staff but not intrusive, this is now our regular place to eat when we visit Trentham, a lovely experience!

I dined here today with my 11 year old daughter and partner, never again! We ordered three pizza’s. My daughter ordered the meatball pizza, to my horror the meatballs were pink inside, very undercooked. I complained and the waiter apologised and said he would stick it under the grill for a bit. 10 minutes later another pizza arrived and yet again the meatballs were not cooked. By this point my daughter was upset and worried about upsetting the chef! I complained again and said I would like a different pizza without meatballs on at all. This arrived another 10 minutes later by which time we were all just put off by the whole experience and didn’t finish our meals. We couldn’t wait to get out of there. We weren’t offered any kind of compensation or deduction from the bill it was liking dining at Fawlty Towers. Avoid this place it’s awful!!

We've been here three times now and every time it was excellent! Staff are very nice and personable and know about the menus, the food is excellent - the Pollo Rosemarino was just gorgeous! We've been outdoors twice and once indoors - the only downside about the outside was that the planters could be better maintained (for proximity to a garden centre - and there was some litter about......but I'm being picky). I can't believe this place isn't better known - especially as they have Eaton Mess! (although the large wine glass and spoon was little inappropriate). Again, I'm being critical - we loved it!

Called in today for lunch . Told that there was a 30min wait - no problem. Starters not too bad, except my husbands starter was served in a well chipped ramekin that should have been thrown away. We had to ask for clean cutlery which arrived dirty and the glasses were dishwasher stained. The main course was disgusting, over cooked jacket potatoes that had been quartered and totally Tastless steak. Will not be returning.

We have been here before linking it to a visit to the gardens or the shops. The menu has been changed and the items that we ordered were not a patch on what we have had before. Gone is 4 cheese pizza replaced by cheese and chicken pizza which came out covered in a thick gloopy mass of cheese all very beige as no tomato sauce on it. My husbands replacement pizza was similarly a disappointment. On the plus side we sat out on the patio in the sun and had an enjoyable rest. The tiramisu was nice too according to my husband who eats it a lot. We like the venue but are sad that the menu changes have spoilt the food.

Once again this under used restaurant came up trumps. For some reason it doesn't seem to get the same amount of business in the evening that it gets in the afternoon. We tried the sirloin steak sizzling platter, absolutely delicious and the steak was cooked to perfection. To be honest we've never had a meal there that wasn't spot on. The service was excellent and the food really good value. I'd recommend it to anyone.

We were taken here as a treat by our children. The welcome was good and the seating. It was very pleasantly decorated and very airy...lovely. Service was surprisingly fast and efficient, the waitresses were so pleasant too. Food, for us, was really tasty....enjoyed our lunch experience....thank you.

The restaurant is attached to the garden center. In the evening it is a nice place to eat. Though it was quiet at 7.00pm this is no reflection on the excellent food offered. If you like good Italian food then you must go and eat there. You could link it to a visit to Trentham Gardens.

Good welcome and service, with helpful and polite waitresses. We both found the food provided tasty and good.

My friend , new baby and I went to this restaurant while visiting trentham gardens specially for their lunch menu . The restaurant was pretty , quite cool inside and plenty of room for the pram!

We booked a table for my daughters birthday. Lovely meal, beautifully cooked and presented! Staff excellent, nothing was too much trouble and very good value for money. Will be going again soon 5 star

It is very rare that I leave negative feedback on trip advisor, however this meal was so dire I feel compelled to voice my opinion.

Lovely meal and atmosphere, only downside was one of our party did not recieve their meal until 15 minutes after...

My family and I visited here for my Mother's birthday meal one evening. We were cordially greeted and shown to...

Stumbled upon this place last week with a party of around seven of my family after a walk around the...