The best restaurants serving Italian food in North West

Please find below a copy of a review provided directly to the restaurant following a booking we had for Sunday 16th February. If you are looking for a great Italian restaurant I would strongly suggest you visit Italiana 55 which is just across the street from Don Marco. "I would like to be able to leave a review of the food and drink, the atmosphere and value for money provided by your restaurant however due to the rudeness and argumentative nature of the manager we did not even get the opportunity to go into the restaurant. When we arrived at the restaurant the manager basically blocked the doorway to prevent us from entering and told us we would have to sit outside in the covered courtyard area. When I tried to explain to the manager that we had made a reservation he was not interested and was very dismissive. At no point did he ask me for my name or my booking number. He said the restaurant was full and that the only option that was available was to sit outside in the courtyard area. He constantly argued that sitting in the courtyard area was the same as sitting inside. To anyone with eyes this is plainly not the case as it opens directly onto the street. It was also extremely cold (the outside temperature was 3 degrees centigrade) with the only heating provided by patio heaters. Eventually the manager said we may be able to have a table inside but we would need to wait for approx 30 mins before he would know if one was available. By this time I had crossed the road and found the Italiana 55 Restaurant who where extremely welcoming and helpful and could provide us with a table. Whilst I was at the Italiana 55 Restaurant a young lady member of staff who had overheard our conversation with the manager asked my wife if we wanted a table inside as if we did she had one available in five minutes if we didn't mind waiting. My wife drew this to the attention of the manager and said that was all he needed to have done. His response was amazingly "she isn't the manager" by which I think he meant she wasn't rude and was far too helpful. Our visit to the Don Marco restaurant was part of a special night for my wife and I that included a stay at the Hilton Hotel. I am sorry to say that the attitude displayed by your manager came very close to spoiling our whole evening. I will not recommend your restaurant to anyone I know and will consider making this review as public as possible. I would also suggest that as a priority you send your manager across the road to the Italiana 55 restaurant so that he can see and learn how a welcoming establishment operates. One which welcomes their customers and makes them feel special by providing excellent customer service and food. This is the exact opposite of the experience provided by your manager"

Visited Saturday evening with the family. Beautiful decor and atmosphere. Bar area and drinks choice fabulous. We had a great booth table for 6 and an attentive and interested server, (from Ischia and who gave us some great information on the island and we want to visit there now), who overheard us talking about a recent birthday and delivered a lush dessert without request. Staff were plentiful and really efficient and friendly across the restaurant. Food was amazing and we weren’t rushed at all which was perfect for our group. We joined the Club IR and will visit again. Thank u all 💕

Lovely place called in without a reservation with it being a Wednesday was expecting it to be quiet but it was very busy! Mike who was on the front running a big party at that time was very accommodating whilst trying to get us a table served us a drink whilst we waited and then found us one hurrah. Nice visit with friends as we are from out of town but will definitely be back. Great atmosphere too!!

Food was excellent, one of the best meals I have had recently. We came as part of a large party on a Friday evening and everyone was really happy with their food, would definitely recommend a visit.

Fantastic visit to Avanti tonight the food was delicious with excellent service we would highly recommend .

Food 10/10 and the people are amazing. Great experience all round we will be back!!!! Christmas meal, the food looked, smell and taste unreal. The staff are amazing

Pedí pasta y albóndigas. No sabía que albóndigas significa dos albóndigas. Tamaños de porción muy pequeños. Lo siento, pero 14 libras. 00 por dos albóndigas es una estafa. Nunca volver a ir su otra vez

Excellent food and good service, very well looked after especially from Remy on desserts. Definitely will be dining again in the future. Thank you 😊

Reservado para 6 entonces cambiamos a 8 una vez que nos sentamos y nos movieron felizmente a todos a una mesa más grande nada era demasiado problema. La comida era absolutamente deliciosa y el personal super amable.

I and my family went for a birthday meal last Friday, 21st February 2025. The staff were great - very attentive, friendly and cheerful. The food was exceptional and the atmosphere was just superb for the occasion. I would definitely recommend it to friends.

Everyone loved the food and the staff were so catering to different dietary needs. Wonderful time, lovely atmosphere and they went above any beyond

From when we arrived it all felt very rushed. Starters no sooner finished than main course arrived. Starter was calamari which was as chewy as a car tyre. Lobster ravioli arrived and 8 pieces of ravioli and that was it husband was still hungry when we left. Very noisy. Have been before and enjoyed it but wouldn't rush back after this experience

Can't believe it's closed down 😔

Great place always consistent great staff always a nice atmosphere

Fantastic service, amazing food, thank you Jack for making our afternoon celebrating go smoothly and thank you for your amazing 5* service!!!