Delivery
Pickup
Outdoor
The best restaurants serving Italian food in London
2.245 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
20 Opinions in 1 websites
Absolutely terrible management. Would not have a clue how to run a bar. Need to have some serious training in customer service
20 Opinions in 1 websites
I had the most horrible burger it was horrible the food definitely gone down hill I'm definitely not going to go back as they are rubbish food the service was not good at all.
20 Opinions in 1 websites
Never heard of the place but was meeting a friend before going out for his birthday. I got there 1st and found the rooftop bar. I enjoyed the idiot proof lift controls (see picture). At top I walked to bar and wasn't greeted in a friendly manner. I thought I had accidentally walked behind the bar. Alas the barman just had no customer service skills. Ordered the only draft beer at £7.50, Paid on my phone and took a seat. Notification came up on phone for £8.44 so I wandered back to bar to question my bill. The (not so) welcoming bar person said it was a 12.5% service charge. I was shocked and stated I ordered 1 pint and I wasnt even served at my table so how could they warrant that. Another bar person said to him that he shouldn't have charged me but didn't offer an apology, refund or anything. So I paid an extra 94p to walk up to the bar and be served by a robot like staff member. Mate turned up with a load of friends following but told him story and we left. 94p lost you £37.50/round and won't be returning.
19 Opinions in 2 websites
La pizza anche se non originale non era male. Servizio decento. Il dessert buono ma pensante. Prezzo buono
19 Opinions in 2 websites
I know Caprese is now permanently closed and as a regular customer before this change, this is very sad for me. My friends and I loved the place, with its very friendly staff, high quality drinks and coffees, and delicious dishes that were by no means your generic london Italian. We had such lovely meals at Caprese and would like to thank all the staff for this. Ciao for now :(
19 Opinions in 1 websites
Great food, great entertainment, delicious cocktails, very friendly. Well worth a visit. You won't be disappointed.
17 Opinions in 1 websites
Sopa de verduras con sabor bien cargada con trozos de verduras frescas, seguido de carne increíblemente tierna y sabrosa. Uno de los huéspedes no he comido carne en 23 años pero no por la noche! La pera cocida y postre crema fue el perfecto acabado de una deliciosa experiencia.
17 Opinions in 1 websites
Para un cumpleaños amigos decidimos ir a la pizza buffet- fue genial - sabrosa, asequible comida! Recomiendo este hotel a todo el mundo, y han recomendado que prácticamente a todo el colegio! sólo me pregunto si estaba abierto (17.01.14 ) porque tenía tan buen aspecto bastante cerrado durante las vacaciones navideña. Si este fue el caso - lo grito nosotros mismos a dormir cada noche.
17 Opinions in 1 websites
Service was good but they are understaffed, only a couple waitresses and our food took >45 mins to show up. They really seemed to cram people into the restaurant. Decent Italian food, tried a pepperoni pizza and noodle dish. Nothing exquisite by any means.
16 Opinions in 1 websites
Do not order from here!! We had very bad experience today ordered at 6:30pm and waited about an hour as our pizza had not arrived so I tried calling them And when I tried calling them no response for 2 hours! And when I finally got through to Milano all I got was excuses that there was no driver and when I asked for a refund they just refused to give me one and they hung up the phone call. I ended up going to their doorstep to ask for a refund! Extremely bad service will never be ordering from them again. Stay away
16 Opinions in 1 websites
Encontré este lugar completamente por accidente. El restaurante tiene muy mal personal. Servicio de restaurante desagradable.
16 Opinions in 1 websites
I have been served by Mina, today. She really deserves to be praised for her politeness and efficiency. Thank you 🌟🌟🌟🌟🌟
15 Opinions in 1 websites
Went to counter shouted that I must use screen as staff pointed to row of touch screens. They refuse to take orders at the counter or take cash. really bad customer experience. Very unhelpful and unfriendly. If you are visually impared or disabled don't think you'll get any assistance as trhey don't dseem to care as long as you bang away on those screes and dont bother them.